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Voka

By Mahanii in WordPressVoka, Mar 24, 2021 at 21:44

Logo: You can replace here: https://prnt.sc/11204bf And remember to disable the Meta box: https://prnt.sc/11204is
So that all settings in Theme Options will be applied for your site
Bag: Do you want to change the text or icon? Pls let me know then I will guide you

 15

By: yame
2 months ago Apr 2, 2021 at 01:35

Help with ADD GALLERY button using WCFM

By macjay2nd in WordPressTuran, Apr 14, 2021 at 03:00

I think none of the mobile devices are able to upload the multi images at the same time.
I see this button and it is designed to select muti items for choosing the images: https://prnt.sc/11u65ub.
You just can only select this button then upload your images (on the mobile version). This ...

 9

By: yame
a month ago Apr 22, 2021 at 03:16

Cannot install module labblocksearch. The module is invalid and cannot be loaded.

By NatMes in PrestashopSuperShop, Apr 21, 2021 at 08:48

Ahh sorry. My coder gave me his answer. It was in the chatbox so I forgot :(
DONE. He installed this module for you. It is because you installed it in the wrong way. Pls check again then let me know.
Thank you so much!

 3

By: yame
a month ago Apr 27, 2021 at 02:19

cross-sells block-related on CART

By elenawebup in WordPressDigitalworld, Apr 26, 2021 at 15:55

He used the Child theme and remove this part for you.
Please activate the Child theme to check your site again.

 3

By: yame
a month ago Apr 28, 2021 at 02:36

Mobile menu issue

By elenawebup in WordPressDigitalworld, Apr 27, 2021 at 15:46

Hi, @elenawebup

I helped you to translate this text: https://prnt.sc/126c9w9
Is this what you mean?
I translated in Loco > Themes: https://prnt.sc/126cb0r

Pls check your site again then let me know
Regards,
Yame

 1

By: yame
a month ago Apr 28, 2021 at 03:03

delete my public ticket

By alblwi in WordPressHealthyFood, Apr 25, 2021 at 02:39

It's done for you.

 5

By: yame
a month ago Apr 28, 2021 at 09:50

Turn of Cart Module

By waynejb in WordPressTechOne, Dec 17, 2020 at 16:55

Because this is the fixed part of the header so there will not have any option to hide it. You have to use the CSS code to hide it

 7

By: yame
a month ago May 3, 2021 at 02:17

Theme vertical menu Categories

By honestdetails in WordPressMoozo, Apr 16, 2021 at 12:19

Okay. So I will close this ticket.
If you need any help, please submit a new one then we will help you to check.

If you are satisfied with this support, I really hope that you will spend a little time to rate for us on this website: https://themeforest.net/item/moozo-tools-woocommerce-theme/reviews/26453795

Thank you so ...

 7

By: yame
a month ago Apr 30, 2021 at 13:39

Error uploading logancee theme for PS

By djibril in PrestashopLogancee, Apr 28, 2021 at 17:07

My coder has installed home 01 for you.
Please check again then let me know if you want to install another homepage.

 8

By: yame
a month ago May 5, 2021 at 02:11

Product's thumbnails not showing images

By honestdetails in WordPressMoozo, Apr 30, 2021 at 10:52

Now I get his answer:
It is because the product images might be imported incorrectly. You can use the plugin: Regenerate Thumbnails, it will help you.
My coder already installed this plugin and regenerated it a part of all because your site has a lot of images (more than 1000 images) so ...

 5

By: yame
a month ago May 12, 2021 at 03:30

Error Search flexon_header_search

By keweymarketing in WordPressFlexon, May 17, 2021 at 13:59

Hi,

Thanks for your patience. Today I get feedback from my coder.
It's done: https://prnt.sc/13bvy5x. He has fixed it. You also can un-tick this box to search the products with their names: Woo > FiboSearch > Autocomplete: https://prnt.sc/13bvva5
Pls check your site then let me know.

If you are satisfied with this support, I ...

 2

By: yame
28 days ago May 24, 2021 at 03:07

Editing Popup color post clicking add to cart button

By Ojas311 in WordPressHealthyFood, May 18, 2021 at 16:35

DONE. My coder has added the CSS code in Theme Options:

.growl.growl-notice{
background-color: #83B8D3;
}

You should take a backup of this CSS code when you have any change or update the theme.
Pls check again then let me know

Yame

 2

By: yame
a month ago May 19, 2021 at 03:36

How do i add the ocolus-dropdown on the left hand side like homepage 06

By andtay2001 in WordPressOcolus, May 18, 2021 at 14:12

Here I share with you the plugin in the drive below. Pls download then upload load for your site to use it.

 4

By: yame
a month ago May 20, 2021 at 08:33

Change on-hover color

By Ojas311 in WordPressHealthyFood, May 19, 2021 at 14:24

DONE. He added the css code in Edit Footer: https://prnt.sc/135sx0w
Pls check then let me know.

If you are satisfied with this support, hope that you will spend a little time to rate 5 stars for us on this website: https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really worth to me. Thank you so much!

Regards,
Yame

 2

By: yame
a month ago May 20, 2021 at 08:36

Arrows to slide products

By Ojas311 in WordPressHealthyFood, May 19, 2021 at 14:27

You can edit the shortcode of that product on the Edit page to activate the nav back/next button: https://prnt.sc/135t3vv

Pls check then let me know
If you are satisfied with this support, hope that you will spend a little time to rate 5 stars for us on this website: https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really ...

 3

By: yame
a month ago May 20, 2021 at 08:40

Category

By indbr in WordPressBoutique, Mar 17, 2021 at 03:48

Once again, I don't see the same issue with yours: https://drive.google.com/file/d/1-3GpqtnABiWDKLxIjfYeZoCFhD7_ADwF/view?usp=sharing

 23

By: yame
a month ago May 21, 2021 at 10:06

Sale Price not striked-out on product

By Ojas311 in WordPressHealthyFood, May 18, 2021 at 16:27

DONE. He updated the theme for you.
Pls check again then let me know

Regards,
Yame

 5

By: yame
a month ago May 21, 2021 at 02:14

Translation: Unable to load

By NatMes in PrestashopSuperShop, Apr 28, 2021 at 14:37

I just got his answer. It is because we are not fluent in your languages so we do not create many translation files. So if you need to translate into any language, you can take a picture and we will check and assist you.
Thank you!

 13

By: yame
28 days ago May 24, 2021 at 03:28

Wishlist

By amcade in PrestashopSuperShop, Jun 4, 2021 at 15:02

That's great. Because I also got the answer from my coder that he did not see the same with your screenshot.
So please let me know again if you need help.

Thank you!

 4

By: yame
14 days ago Jun 7, 2021 at 08:38

Editing the Sign-In/Register popup/option on top menu

By Ojas311 in WordPressHealthyFood, Jun 6, 2021 at 22:36

Hi,

Okay, I got it.
So I will close this ticket if your issue is solved.

Thank you!
Yame

 2

By: yame
14 days ago Jun 7, 2021 at 08:21

I can't change "header phone"

By berturk in WordPressArmania, Jun 8, 2021 at 09:51

Header banner: You can edit here: https://prnt.sc/14t8ywl
Menu https://prnt.sc/14t9399: https://prnt.sc/14t98dt

If you are satisfied with this support, I hope that you will spend a little time to rate for me on this website: https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 It's really worth to me.

Thank you!
Yame

 4

By: yame
12 days ago Jun 9, 2021 at 03:00

Sticky Menu feature request

By Ojas311 in WordPressHealthyFood, Jun 6, 2021 at 23:31

He answers that this theme does not have the sticky menu on the mobile version yet.
So if you want to do this, it will belong to the customized job.

 4

By: yame
11 days ago Jun 10, 2021 at 08:33

Unable to see/edit Recently View option

By Ojas311 in WordPressHealthyFood, Jun 6, 2021 at 22:42

Because there is no setting on the Shop page. I've added the shortcode here: https://prnt.sc/1506dlt and you can edit the displayed products here: https://prnt.sc/1506j2t

Pls check again then let me know.

 3

By: yame
11 days ago Jun 10, 2021 at 02:33

Sticky Menu is unresponsive

By Ojas311 in WordPressHealthyFood, Jun 6, 2021 at 23:24

It is because you still do not set up the class so that the Megamenu will be responsive.
My coder also added the class for you: https://prnt.sc/152coiq and now, please check the menu again.

Regards,
Yame

 4

By: yame
11 days ago Jun 10, 2021 at 09:14

Problems with Main Color option on HealthyFood Wordpress Theme

By mikemerkulov in WordPressHealthyFood, Jun 9, 2021 at 22:50

You're welcome.

So if you need any help, please submit a new ticket then take a screenshot, I will check for you.
If you are satisfied with this support, I really hope that you will spend a little time to rate it with 5 stars for my team on this website: https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. ...

 3

By: yame
10 days ago Jun 11, 2021 at 08:40

refurbished

By tanieodzywki in PrestashopSuperShop, Jun 8, 2021 at 13:35

My coder fixed this for you.
You can also refer to this one to understand: https://belvg.com/blog/how-to-create-a-sitemap-in-prestashop-1-7.html
Please check it again then let me know. Thanks!

 7

By: yame
4 days ago Jun 17, 2021 at 01:17

Pages - setting header and footer globally not for each page

By andtay2001 in WordPressOcolus, May 27, 2021 at 14:30

Hi,

Today I get feedback from my coder.
As his explanation:
If you want have the settings for the different Footer for the different pages (footer 15 for the homepage and footer 01 for portfolio), basically, you can enable the Meta box mode for each of the detail pages. But it will ...

 12

By: yame
3 days ago Jun 18, 2021 at 03:44

Double Contents on Homepage, Footer not Activated and Products Page Inaccessible

By lawrenzo5050 in WordPressOrgaFruiz, May 31, 2021 at 05:16

You can update the Woo plugin when you see the message to update.
The cause is because when you updated Woo, it had the notification for updating the database but you did not click to update, so it caused the error.
Now everything is fine. Do you need any support? If you ...

 9

By: yame
3 days ago Jun 18, 2021 at 08:21

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