• Customer

    Demo content / Revolution slider(s)

    Posted by: Project_DSGN May 18, 2025 at 13:34 (24 days ago)
    Hello,
    I purchased the Armania theme and installed it following the instructions provided in the documentation. However, I’m encountering some significant issues:
    1. Demo Content: Despite following the steps, I only see a single template available in the import panel, instead of the entire range of demos expected from the theme.

    2. Revolution Slider: On the demo site of the theme, the slider transitions are complex and well-designed. However, on my site, the imported sliders only show very basic transitions, which is far from what the client expects and what is showcased in the theme demo.

    3. Outdated Documentation: The documentation I’m following seems to be stuck in 2020. Even the screenshots of the Revolution Slider panel do not match the current version, making it difficult to follow the instructions and replicate the demo effect.

    I have invested in a theme with a considerable cost that the client specifically chose for its aesthetics and slider transitions. I’m wasting time trying to get it to work as advertised.

    Could you please advise on how to resolve these issues? Should I re-import the theme and demos (I did it 2 times)? Are there updated documentation files available? Is there a dedicated slider package with the original transitions that I can download?

    The demo I need is "Barber".
    Looking forward to your urgent response.

    Thank you.
    Lorenzo

  • Customer

    Posted by: Project_DSGN, May 20, 2025 at 12:21 (22 days ago)

    Could you provide feedback? I can't go on with the job.
    Thanks
  • Customer

    Posted by: LamHB, May 25, 2025 at 03:28 (17 days ago)

    Hi,
    Sorry for the delay, please send me your wp-amin login information so I can check and configure it for you.
    Regards!
  • Customer

    Posted by: Project_DSGN, May 25, 2025 at 09:16 (17 days ago)

    Hello,

    my goal is to have the "barber" home page template fully working and the main subpages (eg, about, shop, etc). I don't want to import all the attachments from different templates, and (if possible) don't want articles, categories and other unneeded assets.
    I also did a lot of tests on my local installation, but I wasn't able to achieve the installation described in the documentation.
  • Customer

    Posted by: Project_DSGN, May 25, 2025 at 09:45 (17 days ago)

    Don't care about the data on the website: it's a staging site. The most important thing is to understand how to achieve all the tasks
  • Customer

    Posted by: LamHB, May 26, 2025 at 09:26 (16 days ago)

    1. That means you don't need to keep any data (products, posts, pages, ...), you just need a complete website running Barber homepage? If so, it's too simple, just reset your entire website (delete everything) and install the latest Theme then Import data.

    2. If you want to keep data like products or posts, this method is quite difficult to guide you to understand in detail about this method, because it includes many steps and requires a lot of experience to handle errors. We can only give you a general description as follows:
    - First, delete the functions, options and plugins related to the old Theme version (they will no longer be needed), then delete the old Theme version
    - Next, install the latest Theme, then install the plugins related to the new Theme and configure the functions and options for the new Theme

    Those are the 2 options that I can give you, if you want to follow any option, please let me know so I can implement it.
    Regards!
  • Customer

    Posted by: Project_DSGN, May 26, 2025 at 10:11 (16 days ago)

    Yes. I want to have the Barber demo fully working on this website. Not just the home page, but all related pages that I can duplicate and modify according to my needs. As explained in the documentation, I expected to see all the demos not just one as in my website... Can you fix this so I can choose barber? Or, can you install the demo)?
  • Customer

    Posted by: LamHB, May 27, 2025 at 02:21 (15 days ago)

    Yes, I will reset your website, delete all existing data ( products, posts, pages, plugins, ... ) then reinstall. You will have all the demos like on our website, then you can customize as you like. You confirm to follow this "option 1", please confirm and I will do it.
    Regards!
  • Customer

    Posted by: Project_DSGN, May 29, 2025 at 08:14 (13 days ago)

    NO. I don't want to reset the website. I need to keep the products, users, some settings...
    You can install the home page barber and the related pages like about us, shop etc... Then I will complete the job.
    Thanks
  • Customer

    Posted by: LamHB, May 30, 2025 at 03:41 (12 days ago)

    Ok, but I am having problems accessing your website, it seems like there is an ssl error coming from the hosting or server, please check again, I need to access the dashboard to do this.
    Regards!

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