• Customer

    Issue Editing Homepage with Elementor – Page Not Loading

    Posted by: teodorradoi79 Apr 24, 2025 at 07:45 (2 days ago)
    Dear Boutique - Kute Fashion WooCommerce Theme ( RTL Supported )

    I hope this message finds you well.

    I'm experiencing a recurring issue when trying to edit the homepage of
    my website using Elementor. The problem is specific to the homepage —
    the page starts loading in the Elementor editor but never finishes; it
    remains stuck in a loading loop.

    Here are the details of what I've tried so far:

    I enabled Safe Mode in Elementor — the page finally opens, but it
    appears completely blank.

    I can edit other pages (such as "Contact" or "About Us") with
    Elementor without any issues.

    I have deactivated all plugins, except for Elementor and Elementor
    Pro, and the issue still persists.

    I am using the [insert theme name here] theme.

    This leads me to believe the issue might be related to the theme,
    particularly how it handles the homepage template.

    Could you please advise on what might be causing this and if there’s a
    workaround or fix?
    Below a short video of this issue
    https://www.youtube.com/watch?v=KnCIVcEcjtE

    Thank you in advance for your help and support.

  • Customer

    Posted by: LamHB, Apr 26, 2025 at 03:49 (4 hours ago)

    Hi,
    Please send your wp-admin login information so I can check it.
    Regards!

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