12 topics
TOPIC POSTS LAST POSTER
Serveral issues with Turan Woocommerce theme

By LussiveMedia in WordPressTuran, Sep 22, 2020 at 16:54

1. Thanks I missed that. Changed now
2. Ok any idea on when this can be fixed? Will this be a theme update?
3. Please make a test purchase. The webshop is still in test mode. As Payment Method please choose: iDeal. In the payment provider screen please choose radio button ...

5

By: LussiveMedia
22 hours ago Sep 25, 2020 at 11:31

Color Options

By Ofadana in WordPressTuran, Jul 23, 2020 at 19:45

You can take the screenshot for the location you want to change the main color. Then let me know. My coder will check and provide you the css code or the way to change that color

3

By: yame
a month ago Jul 27, 2020 at 02:28

Shop Page

By Ofadana in WordPressTuran, Jul 23, 2020 at 20:29

I used to reply to all your issue to this ticket: https://support.kutethemes.com/topic/show-topic/70344

- https://prnt.sc/tplysm: It is because, on the mobile version, the screen is not large enough to show these buttons so the customer should go to the Single product to add to cart the product

- https://prnt.sc/tplzk0: On the demo site, ...

4

By: yame
a month ago Jul 28, 2020 at 02:12

Mobile Navigation

By DarkArtek in WordPressTuran, Aug 10, 2020 at 13:33

Hi @DarkArtek,

Excuse me, we still do not get what you want. Please take the screenshots and provide me your admin + FTP account.
I will check the issue in your site then will give you the correct answer

Awaiting your reply
Regards,
Yame

1

By: yame
a month ago Aug 11, 2020 at 08:11

Cannot edit properties anymore

By DarkArtek in WordPressTuran, Aug 12, 2020 at 08:56

Thanks, it worked.

I am on your site and I don't see the same problems with yours:
https://prnt.sc/tzbnxr
https://prnt.sc/tzbrcy

Could you please check again?

5

By: yame
a month ago Aug 14, 2020 at 03:40

Add To Cart Malfunctions

By Ofadana in WordPressTuran, Jul 23, 2020 at 19:26

Hmm okay, I will send your issue to my coder and he will check.
And pls provide me again the FTP account of this site, he will check

19

By: yame
a month ago Aug 17, 2020 at 11:53

CANNOT EDIT PAGES

By Empress20 in WordPressTuran, Aug 15, 2020 at 18:52

Hi @Empress20,

Could you please provide me your admin + FTP account?
And take the screenshot for your issue, I would like to check your site then will give you the correct answer

Awaiting your reply
Regards,
Yame

1

By: yame
a month ago Aug 17, 2020 at 02:30

Revolution slider seo and link field is not working

By cjfernandes in WordPressTuran, Aug 19, 2020 at 10:04

I think we should contact via Skype. Please add mine: vetyame then let me know who you are. Thank you!

5

By: yame
a month ago Aug 24, 2020 at 10:24

No option available for footer

By chiragjindal in WordPressTuran, Jun 11, 2020 at 05:56

Hi,

You can negative to Footer Builder, select to edit for Footer then you will be able to change your information
https://prnt.sc/sxuwj9

Regards,
Yame

1

By: yame
3 months ago Jun 11, 2020 at 11:51

Cart box bugs on Biolife - Organic Food WordPress Theme

By Traxconn in WordPressTuran, Jul 4, 2020 at 01:53

Hi Traxconn,

I don't know why but I updated for your purchase code. Now pls check again the categories and submit ticket on the correct category.
Then I will check the issue for you

Thank you so much!
Regards,
Yame

1

By: yame
2 months ago Jul 4, 2020 at 02:13

Footer

By Ofadana in WordPressTuran, Jul 28, 2020 at 08:32

Hi @Ofadana,

Please go to WPBakery Page Builder > Role Manager > select for the Post types is Custom > tick for the boxes of the pages you want to edit with Shortcode: https://prnt.sc/tpsdfk

Hope that it is useful for you
Regards,
Yame

1

By: yame
a month ago Jul 28, 2020 at 09:27

Is it possible to perform the demo import without losing the existing pages, articles and products?

By bi-tex in WordPressTuran, Sep 11, 2020 at 11:59

Yeah, I hope that you will give the rating soon.
If you have any problems, please submit a new ticket then I will check for you

Best regards,
Yame

7

By: yame
9 days ago Sep 16, 2020 at 10:19

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