• Customer

    Update error

    Posted by: greverter Apr 29, 2025 at 10:36 (10 days ago)
    Hello,
    My client had the page created with the Biolife theme, but when they changed webmasters they didn't give him the purchase code.
    We bought it to be able to update the theme (we could only update the pages if we deactivated the Ovic Addon Toolkit plugin) since the client was in the middle of a campaign and we couldn't leave him with the page down.
    Now that it's finished we can update, but we still have the same problem, I don't know if it's due to the changes in version 3.1.6 or if there's something else.
    I hope to hear from you,
    Thanks in advance

  • Customer

    Posted by: LamHB, May 3, 2025 at 11:53 (6 days ago)

    Hi,
    Please send me your site admin login (wp-admin) and send me a picture of the problem you are having. I will check it.
    Regards
  • Customer

    Posted by: greverter, May 7, 2025 at 08:02 (2 days ago)

    Hi!
    I'm attaching the screenshot of the page that appears when I try to edit any page unless I deactivate the Ovic Addon Toolkit plugin.
  • Customer

    Posted by: LamHB, May 8, 2025 at 10:00 (a day ago)

    Hi,
    I fixed the bug related to Elementor editor, everything is working fine, please check again.
    Regards!
  • Customer

    Posted by: greverter, May 9, 2025 at 07:06 (12 hours ago)

    Hello!
    It works fine with the main language CA (Catalan), but with ES (Spanish), the page still won't load for editing.
    Regards,
  • Customer

    Posted by: LamHB, May 9, 2025 at 10:43 (8 hours ago)

    Hi,
    I have updated for Spanish language, please check again.
    Regards!

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