HomeSupport systemWordPressBiolifeCan't edit any of the headers
  • Customer

    Can't edit any of the headers

    Posted by: nihatozturk May 16, 2025 at 11:05 (21 days ago)
    I am not able to edit headers. I have no problem at all with the footers, in the Theme options, if go to Footers and click on the footer it takes me to editing page but same thing doesn't happen for headers.
    Ekran-Resmi-2025-05-16-13.58.16-68271bf11f179.png
  • Customer

    Posted by: LamHB, May 18, 2025 at 08:34 (19 days ago)

    Hi,
    I have checked and found that the Header can be edited normally, you are selecting Header style 03.05 and the interface has displayed the correct Header style. Please check again, if you still have problems, please record a screen video of your operations when you edit the Header so I can take a closer look.
    Regards!
    Screenshot_1-68299b91bd31f.jpg
  • Customer

    Posted by: nihatozturk, May 21, 2025 at 06:42 (16 days ago)

    You have attached a screenshot but I don't see that you are on editing page. I am still not able to edit any of the headers. I made a screen-recording but your system didn't let me to attached it. Format was webm I put it into zip file then attached it but your system gave an error that says "Upload file error."
    Let me explain the problem again. I go to Theme Options then on the left side click on Footer. When I click on any footer it takes me to edit the footer.
    I go to Theme Options then click on Header on the left-side menu. I see the header in the middle of the screen, when I click on the image of the header to edit it like I did for the footer nothing happens.
    screenShot-682d75c10822a.zip
  • Manager

    Posted by: LamHB, May 25, 2025 at 03:46 (12 days ago)

    Ah, Header cannot edit the structure directly like Footer. With Header, you can only change some available options in Theme Options (header banner, header submenu, ... ).
    Regards
  • Customer

    Posted by: nihatozturk, May 25, 2025 at 05:53 (12 days ago)

    Is there a reason for not able to edit headers?
  • Manager

    Posted by: LamHB, May 26, 2025 at 09:15 (11 days ago)

    Hi,
    There is no reason, it is a feature of Theme, you can only change the options related to Header in Theme Options, or you can use child-theme customize template header-style.php (this requires a little understanding of PHP code, HTML, CSS, ...)
    Regards!

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