HomeSupport System
204 topics
TOPIC POSTS LAST POSTER
Help

By Zizi81 in WordPressBoutique, Dec 19, 2024 at 16:04

Ok. Send me link to Secret informations
Regards

 2

By: Zizi81
a day ago Dec 20, 2024 at 08:18

#A48D7B

By SiscoBen in WordPressArmania, Dec 20, 2024 at 09:17

Hi LamHB,
I tried and the result was not good as I am using demo 2. https://www.eternalscent.co.za
However, I want to keep header style 01 and change the middle part color where logo is seating from white to #A48D7B.
Please see attachment for reference.
Thanks.

 0

By: SiscoBen
a day ago Dec 20, 2024 at 09:17

Critical Error with Elementor Compatibility

By bmmedya in WordPressElinor, Dec 17, 2024 at 07:44

i couldnt find url

 4

By: bmmedya
21 hours ago Dec 20, 2024 at 14:59

Issues with theme

By aee156 in WordPressArmania, Dec 19, 2024 at 01:20

I looked for the download url in the Secret Information area of my ticket and I only see the information that I provided. Can you please specify where I can find this repository so I can find the download URL??

 2

By: aee156
20 hours ago Dec 20, 2024 at 16:05

ERROR

By ratheesh23 in WordPressDukamarket, Dec 19, 2024 at 17:35

after theme update my account page not working , login and create account is not showing

 3

By: ratheesh23
6 hours ago Dec 21, 2024 at 05:55

Problems importing demo data

By robowolfdigital in WordPressBoutique, Dec 19, 2023 at 11:50

Hi,
Next time, if you have any issue please post ticket, we will help you.
And if this issue has solved, I will close this ticket within 24 hours.
Regards,

 3

By: james
a year ago Dec 21, 2023 at 01:34

How to activate footer in Dukamarket?

By gersson7 in WordPressDukamarket, Dec 16, 2023 at 03:52

You are welcome!
If the issue has solved, I'll close this ticket within 24 hours.
Regards,

 5

By: james
11 months ago Dec 22, 2023 at 06:41

there is a glitch in elinor products

By houcineaboulfadle in WordPressElinor, Dec 21, 2023 at 23:13

Hi,
Because you posted this ticket before you expired the support ticket so we will help you with this issue.
Could you send me a WP- admin account so our supporter can check the theme for you.
Regards!

 3

By: james
11 months ago Jan 4, 2024 at 08:23

Request for Assistance with Uminex WooCommerce Theme Demo Data

By Veilingcoach in WordPressUminex, Dec 27, 2023 at 17:28

Okay,
We will set up demo 21 of Uminex for you.
Please be patient!
Regards,

 1

By: james
11 months ago Dec 28, 2023 at 14:53

editinng the header template

By laythn in WordPressArmania, Dec 31, 2023 at 12:23

Hi,
Could you please send me a WP-admin account so our supporter can check and help you.
Regards.

 1

By: james
11 months ago Jan 4, 2024 at 08:25

Double homepage widgets

By TennisLifeMagazine in WordPressUmeno, Jan 1, 2024 at 21:40

Hi,
Sorry for the late response! Our supporter has fixed the issue few days ago.
If the issue has solved, I will close this ticket within 24 hours.
Regards!

 1

By: james
11 months ago Jan 8, 2024 at 00:15

Home 9 revslider not provided.

By ithinkinfotech in WordPressEcotech, Jan 12, 2024 at 15:35

Hi,
Our supporter could not log in to your system https://prnt.sc/6J7rypSYd0yx
Please check it.
Regards,

 1

By: james
11 months ago Jan 16, 2024 at 02:24

Not able to edit or create new page

By hitayulifestyle in WordPressTechOne, Jan 14, 2024 at 08:33

Hi,
Our supporter has fixed the issue for you. The issue occurs when you do not update the theme. So please be noticed whenever you got any email for updating the theme.
Regards,

 1

By: james
11 months ago Jan 17, 2024 at 02:28

Slider Revolution is not working

By siljenjose in WordPressArmania, Jan 16, 2024 at 11:51

Hi,
We only support the first domain for you but the issue comes from other domain. Can you explain for us?

 1

By: james
11 months ago Jan 17, 2024 at 02:25

Footer

By imfromksa in WordPressBoutique, Dec 18, 2023 at 15:38

Hi,
You can ignore notifications like this
Whenever We have any change in coding, we will describe it on changelog file.
Thanks

 13

By: james
10 months ago Jan 23, 2024 at 07:56

Home page is double exposed without showing the footer

By petheone in WordPressBoutique, Jan 23, 2024 at 10:01

Hi,
The issue has fixed few days ago, sorry for the late response. My advice for you is using only one builder: Elementor or WPBakery. If you use both of them then it will raise error.
Regards,

 1

By: james
10 months ago Jan 29, 2024 at 00:50

Install Demos Error

By helloletsbloomwellness in WordPressBoutique, Jan 19, 2024 at 10:03

Hi,
The issue has solved.
At this time Elementor has some bugs, pls wait a better updating version from them in the near future
We will also review and update my theme too!
Be patient and do not worry
Thanks!
Regards,

 7

By: james
10 months ago Feb 3, 2024 at 02:47

Pages not showing proper

By storycommunicationsindia in WordPressDukamarket, Feb 1, 2024 at 06:06

Hi,
At this time, the theme can not use Elementer v3.19.0, You should use version 3.18.3. We will update the theme soon.
Regards

 2

By: james
10 months ago Feb 3, 2024 at 03:10

Webite failed after migration to online

By TarekMh in WordPressBiolife, Jan 26, 2024 at 18:36

Hi,
If the issue has fixed, I will close this ticket within 24 hours.
In the future, If you face any issue, just post ticket. I will help you!
Regards,

 7

By: james
10 months ago Feb 3, 2024 at 02:50

Error while importing demo saple

By jagtapaditya1995 in WordPressTuran, Jan 20, 2024 at 05:15

Hi,
I can not access to your site, could you please provide again your account?
Our supporter will check soon.
Thank you very much for your patient!
Regards,

 13

By: james
9 months ago Feb 23, 2024 at 02:25

PHP code appearing at top of site pages

By sjallen40 in WordPressTechOne, Jan 31, 2024 at 11:23

Hi,
You can use child-theme for that.
Our supporter has created file: functions.php
You can add the code inside this file
Regards,

 4

By: james
9 months ago Feb 23, 2024 at 01:48

Error when editing with elementor

By PowerlineDesign in WordPressBiolife, Feb 7, 2024 at 16:47

Hi,
Please rollback to Elementor v3.18.3. At this moment, the Elementor 3.19.x is unstable. We will update the theme later.
Regards,

 1

By: james
10 months ago Feb 20, 2024 at 08:09

URGENT ! Error plugin Ovic Addon Toolkit with Elementor

By Wellesparis in WordPressArmania, Feb 6, 2024 at 18:27

Hi,
Thank you very much for your patient!
At the moment Elementor v3.19.x is unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible
Regards,

 2

By: james
10 months ago Feb 20, 2024 at 07:03

Elementor doesn't work

By WebspotIntegration in WordPressUminex, Jan 31, 2024 at 10:04

Hi,
At the moment Elementor v3.19.x is unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible
Regards,

 5

By: james
10 months ago Feb 20, 2024 at 06:59

Elementor causing issues with Ovic Footer

By scrapbookme in WordPressBoutique, Feb 6, 2024 at 22:47

Hi,
At the moment Elementor v3.19.x is buggy and unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible.
Regards,

 3

By: james
10 months ago Feb 20, 2024 at 06:58

Error when editing with elementor

By mohamedbenamor in WordPressTechOne, Feb 10, 2024 at 21:44

Hi,
At the moment Elementor v3.19.x is buggy and unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible
Regards,

 1

By: james
10 months ago Feb 20, 2024 at 06:56

innsue in elementor

By levelscreativeagency in WordPressDukamarket, Feb 10, 2024 at 14:42

Hi,
At the moment Elementor v3.19.x is buggy and unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible.
Regards,

 2

By: james
10 months ago Feb 20, 2024 at 06:54

Filters are not working properly

By Veilingcoach in WordPressUminex, Feb 12, 2024 at 09:21

Hi,
Our supporter has solved the issue. Please check it.
Thank you very much for your patient!
Regards,

 2

By: james
9 months ago Feb 23, 2024 at 08:11

Ovic Addon Toolkit causes problems with Elementor

By qrisu in WordPressBiolife, Feb 11, 2024 at 19:02

Hi,
Elementor 3.19.2 is an unstable version and has many issues. Please rollback to Elementor version 3.18.3.
Regards,

 2

By: james
10 months ago Feb 20, 2024 at 03:58

Elementor Panel is not working

By consciousproduct in WordPressArmania, Feb 4, 2024 at 14:30

Hi,
Thank you very much for your patient!
Our supporter will check asap.
Regards,

 3

By: james
10 months ago Feb 20, 2024 at 03:24

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES