HomeSupport System
546 topics
TOPIC POSTS LAST POSTER
How to change the Theme's default pop-up notifications? (Newsletter Sign Up, Added to Cart, etc..)

By etshology87 in WordPressAyvo, Dec 29, 2020 at 08:10

Hi, @etshology87

Firstly, I would like to say sorry and thank you so much for your patience. I was not well in the past few days so I could not go online.

Could you please let me know more details about what you want to change this notification? I will check then ...

 1

By: yame
a month ago Jan 5, 2021 at 08:36

Title Changing

By Extentdc in WordPressBiolife, Dec 30, 2020 at 09:11

Hi, @Extentdc

Please provide me your admin account. I would like to check your site then will give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
2 months ago Jan 1, 2021 at 13:50

Error Loading In Demo Content

By gelhaei in WordPressMazano, Dec 31, 2020 at 04:47

Hi, @gelhaei

I would like to thank you for your patience. I was not well in the past few days. :(
Could you please check again your admin link: https://prnt.sc/wge0ef? I cannot open it.
Then let me know when it works, I will check and help you to install this theme

Regards,
Yame

 1

By: yame
a month ago Jan 5, 2021 at 01:43

Change Login Text in other langauge

By mhaouili in WordPressBiolife, Dec 31, 2020 at 17:15

Hi, @mhaouili

Could you please provide me again with your admin + FTP account?
Then I will help you to check

Regards,
Yame

 1

By: yame
2 months ago Jan 1, 2021 at 13:43

problems with your website and documentation

By IslamYCB in WordPressArmania, Dec 14, 2020 at 13:55

So just change to the demo Barber then let me know, I will help you to check

 15

By: yame
a month ago Jan 6, 2021 at 02:46

Add to cart button not showing on mobile

By tucafecito in WordPressArmania, Jan 5, 2021 at 02:40

Hi, @tucafecito

I am testing your site. I see the Add to cart button is showing: https://prnt.sc/wiolhi
Could you please check it again? If there is any problem, please provide me your admin + FTP account

Regards,
Yame

 1

By: yame
a month ago Jan 8, 2021 at 02:33

Headers are not working

By imperialwebsolutions in WordPressArmania, Jan 5, 2021 at 03:50

Hi,

I am sorry. It's my fault. My coder sent me the feedback at the day I sent him your issue. He fixed for you.
Pls check your site then let me know

 2

By: yame
a month ago Jan 15, 2021 at 14:35

I am not able to edit the pages using Alumntor

By ahmedomar116 in WordPressArmania, Jan 6, 2021 at 16:34

Excuse me, there is nothing in your FTP account: https://prnt.sc/wivya1
Please check again then my coder will take a look again for you

 3

By: yame
a month ago Jan 8, 2021 at 09:41

PHP Fatal Error and Warning

By webagency_kootj in WordPressAyvo, Jan 7, 2021 at 10:37

Hi, @webagency_kootj

Please provide me your admin + ftp account.
And take the screenshot for the location you see the problem. Then I will help you to check

Regards,
Yame

 1

By: yame
a month ago Jan 8, 2021 at 09:54

homepage issue

By williamramet in WordPressHealthyFood, Jan 10, 2021 at 12:25

Hi, @williamramet

Could you take the screenshots for your 2 points?
I will check then give you the correct answer

Regards,
Yame

 1

By: yame
a month ago Jan 11, 2021 at 10:20

need import Hom 20 how can make this please

By e_nader in WordPressBiolife, Jan 2, 2021 at 09:39

I am not sure but this homepage is for the Biolife template with Elementor.
You have to make sure that you install the correct template. You can provide me your admin account so that I can help you to check.
If you already installed this theme, so you can select the homepage ...

 3

By: yame
a month ago Jan 11, 2021 at 10:28

ERror uploading the them 2.0 'The link you followed has expired'

By HuardTech in WordPressBiolife, Jan 11, 2021 at 18:50

Hi, @HuardTech

It is quite weird. So please provide me your admin account then I will help you to install this theme

Regards,
Yame

 1

By: yame
a month ago Jan 12, 2021 at 09:03

I don't see a footer builder

By Zehirlioglu in WordPressBoutique, Jan 6, 2021 at 15:37

So if you need to get support, you should take the screenshots, provide me your admin + FTP account then I will help you to check

 6

By: yame
a month ago Jan 13, 2021 at 07:07

theme options -> footer options not displaying purchased theme list

By l_champagne93 in WordPressBoutique, Jan 12, 2021 at 23:11

Hi, @l_champagne93

This is just the preview of Footer. When you select NONE, there will have no footer.
Or what do you mean? Pls provide your admin account also, I will help you to check

Regards,
Yame

 1

By: yame
a month ago Jan 13, 2021 at 07:12

how to remove page title?

By ShibumiTaranto in WordPressMazano, Jan 13, 2021 at 10:22

Hi, @ShibumiTaranto

Please take the screenshots for the places you said.
Then I will check and give you the correct answer

Regards,
Yame

 1

By: yame
a month ago Jan 14, 2021 at 07:57

Affiliatewp Plugin compatibility

By bimbome in WordPressArmania, Jan 9, 2021 at 21:39

So please install that theme on this website so that my coder can check. Because this does not belong to the theme. That's why my coder needs to check on another theme as you said. Even when he tested on the default theme, this part does not include there also

 7

By: yame
a month ago Jan 14, 2021 at 07:54

demo data installation problem

By dzmaj in WordPressArmania, Jan 12, 2021 at 00:47

So please let me know the homepage you want. I will import for you

 3

By: yame
a month ago Jan 14, 2021 at 02:25

Dokan Vendor List

By olu64 in WordPressOcolus, Jan 14, 2021 at 15:46

Hi, @olu64

Could you please take the screenshot to explain more details about this issue?
And provide us your FPT account also. My coder will check and help you.

Regards,
Yame

 1

By: yame
a month ago Jan 18, 2021 at 01:54

Demo 19

By davoudbagheri in WordPressKuteShop, Jan 14, 2021 at 20:31

Hi, @davoudbagheri

So please provide me your admin account. I will check for you

Regards,
Yame

 1

By: yame
a month ago Jan 16, 2021 at 10:03

Page Editing Problem

By Extentdc in WordPressBiolife, Dec 30, 2020 at 13:23

I am asking the coder. Let him check first then I will inform you of the answer later

 9

By: yame
a month ago Jan 18, 2021 at 02:20

Theme's few features are not working properly

By amama251 in WordPressArmania, Jan 14, 2021 at 01:13

Your hosting is really weak so my coder had to import manually for you.
Your admin account is not correct: https://prnt.sc/x34jcz. You might change it
Slider: You can refer to this document: https://armania.kutethemes.net/documentation/docs/faqs/5-revolution-slider-images-do-not-show/ If it still does not work, pls provide me again your admin account. I will check for you
Currency: https://prnt.sc/x34uj9 ...

 3

By: yame
a month ago Jan 18, 2021 at 01:52

Customers unable to checkout. Missing 'Order Now' button from checkout page

By junedans in WordPressHealthyFood, Jan 17, 2021 at 08:00

Hi, @junedans

Because I don't know the postcode of your country so I cannot checkout: https://prnt.sc/x6xe51
I still cannot check your issue. Could you please help me to create an account so that I can test?
Thank you!

Regards,
Yame

 1

By: yame
a month ago Jan 19, 2021 at 07:07

Prices are unvailable to set up through the Facebook Event Setup tool

By eyalnir75 in WordPressArmania, Dec 28, 2020 at 06:42

Pls contact me via Skype: vetyame
I will support directly for you

 8

By: yame
a month ago Jan 20, 2021 at 02:49

revolution slider doesn't work

By WizardRabbit in WordPressBiolife, Dec 29, 2020 at 06:49

It's really weird. Pls provide me again your admin account here. I need to check again.

 3

By: yame
a month ago Jan 18, 2021 at 02:04

Theme resource capacity issue

By sohamsolution in WordPressKuteShop, Jan 18, 2021 at 07:17

Hi, @sohamsolution

I see that you still do not install WP yet: https://prnt.sc/x6yf8n Please complete this
Also, the FTP account is not correct: https://prnt.sc/x6yg7y

Pls check then let me know
Regards,
Yame

 1

By: yame
a month ago Jan 19, 2021 at 07:20

mobile/tablet version not like in demo

By athiess in WordPressBiolife, Jan 7, 2021 at 11:46

OMG. I checked all your screenshots and I think I replied :(
The ticket was pushed down and I have a lot of requirements. I am so sorry.
1. You are taking the screenshots from https://biolife.kute-themes.net/home-06/ This Biolife theme is using the Elementor template
Your site is from here: https://biolife.kutethemes.net/home-06/ This Biolife ...

 6

By: yame
a month ago Jan 19, 2021 at 09:50

LOGO Picture

By BBSMEDIASERVICES in WordPressFameshop, Jan 18, 2021 at 18:16

Hi, @BBSMEDIASERVICES

Could you please provide me your admin account? I will check your site then will guide you properly

Regards,
Yame

 1

By: yame
a month ago Jan 19, 2021 at 01:31

Javascript error on Ocolus modules

By dealeo in WordPressOcolus, Jan 19, 2021 at 11:27

Hi, @dealeo

I sent your account to my coder. Let him check then I will inform you of the feedback later

Thank you!
Regards,
Yame

 1

By: yame
a month ago Jan 20, 2021 at 09:06

Theme Update Error

By ilkinozturkk in WordPressBoutique, Jan 21, 2021 at 13:06

Hi, @ilkinozturkk

Could you please provide me again your admin + FTP account?
After updating the theme, your site became broken immediately, right?
My coder needs to take a look then will give you the correct answer. Thank you!

Regards,
Yame

 1

By: yame
a month ago Jan 26, 2021 at 02:33

Kutetheme Upgrade Help Required

By surridgep in WordPressKuteShop, Dec 27, 2020 at 23:26

Hi Pete,

I got the feedback from my coder. You are using the lower version of this theme (1.x)
We have not had any updated version since we developed the new version (3.x) for the theme. And now the new version using the Elementor template.
So, if you want to upgrade your ...

 10

By: yame
a month ago Jan 25, 2021 at 03:05

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES