HomeSupport System
263 topics
TOPIC POSTS LAST POSTER
The same content is repeated twice on the website

By thehumanit in WordPressBoutique, Jun 19, 2024 at 11:27

Hello,
Because your website is disabling the Elementor builder for Footer (screenshot_1), causing errors, I have enabled them.

If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying.
Regards!

 1

By: LamHB
11 months ago Jun 20, 2024 at 01:16

Menu layer

By happynestbox2024 in WordPressBiolife, Jun 9, 2024 at 12:31

Hi,
No problem! If you are satisfied with our service, please give us a 5-star rating on ThemeForest, that is the biggest motivation for us to continue trying.
Best regards!

 3

By: LamHB
11 months ago Jun 21, 2024 at 08:50

Website speed problem

By mohamedbenamor in WordPressTechOne, Jun 10, 2024 at 22:42

Hi,
- Regarding: "Additionally, an error appears on the backoffice: "Your theme (TechOne) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce Suggestions to resolve this issue" - the issue has been solved.
- Regarding website speed ...

 9

By: LamHB
11 months ago Jun 24, 2024 at 03:08

moozo theme issue

By dlktechnologies in WordPressMoozo, Jun 24, 2024 at 07:11

Hi,
Everything is done, I have installed and imported the demo for your website.
If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying. Regards!

 2

By: LamHB
11 months ago Jun 25, 2024 at 01:13

Ovic plugin vulnerability

By inws in WordPressDukamarket, Jun 28, 2024 at 18:26

Hi,
These are secondary plugins, they do not cause any harm to your website, you can deactivate and delete them.
Regards

 1

By: LamHB
11 months ago Jun 30, 2024 at 03:07

Dukamarket woocommerce error

By inws in WordPressDukamarket, Jun 25, 2024 at 19:40

Hi,
No problem. If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying. Regards!

 7

By: LamHB
11 months ago Jul 3, 2024 at 04:19

Installation failed

By one2studio in WordPressBoutique, Jun 19, 2024 at 19:09

Hi,
1- No, the main menu will show first so users know that there is a menu to use.
2- Yes, you can go to Theme Options / Header and choose a different Header style, each style will have a different version of the main menu. (screenshot_1)
3- Yes, delete anything you don't ...

 12

By: LamHB
11 months ago Jul 3, 2024 at 04:38

Payment refund

By eliucofa in WordPressTechOne, Jul 5, 2024 at 01:58

Hi,
I couldn't find any other tickets from you about the same issue.
If there is a problem, please send your website information (wp-admin, cpanel), with a specific description, image or video of the problem. I will check it out.
Regards

 1

By: LamHB
11 months ago Jul 6, 2024 at 03:42

home page doubled and no footer

By omardalaa in WordPressBiolife, Jul 4, 2024 at 16:20

The issue has been solved.
Because the footer is disabled in Elementor. I have enabled it.
Regards

 6

By: LamHB
11 months ago Jul 10, 2024 at 08:12

resize the images

By ComputerGraphics in WordPressBoutique, Jul 8, 2024 at 09:00

Hi,
If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying.
Thank you so much!
Regards!

 6

By: LamHB
11 months ago Jul 11, 2024 at 03:05

Ovic: Product Bundle Conflict with Elementor

By marcolinux86 in WordPressArmania, Jul 11, 2024 at 15:06

If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying.
Thank you so much!

 5

By: LamHB
10 months ago Jul 16, 2024 at 02:34

Conflict with elemntor and Ovic Addon Toolkit

By skenderovic in WordPressBiolife, Jul 15, 2024 at 07:49

Hi,
We have detailed video instructions on this issue, please try to follow our video instructions:
https://uminex.kutethemes.net/documentation/docs/update-theme-for-elementor-3-19-0-or-later/update-theme-for-elementor-3-19-0-or-later/
Regards

 3

By: LamHB
10 months ago Jul 20, 2024 at 14:26

Elementor is conflict with the Ovic Addon Toolkit

By casaquadra in WordPressEcotech, Jul 18, 2024 at 08:03

Hi,
We have detailed video instructions on this issue, please try to follow our video instructions:
https://uminex.kutethemes.net/documentation/docs/update-theme-for-elementor-3-19-0-or-later/update-theme-for-elementor-3-19-0-or-later/
Regards

 1

By: LamHB
10 months ago Jul 20, 2024 at 14:21

i buy your magic theme

By engsalahwahid in WordPressTechOne, May 16, 2024 at 02:32

Hi,
The username or password you send me is incorrect. Please check and send it back to me.
Regards

 7

By: LamHB
10 months ago Jul 25, 2024 at 03:35

Hide header menu

By inws in WordPressDukamarket, Jul 24, 2024 at 16:34

Hi,
Add the following css code to Theme Options / General / ACE Settings / Editor style and save.

.block-userlink{display:none !important;}

 1

By: LamHB
10 months ago Jul 25, 2024 at 04:31

mobile menu

By verdigital13 in WordPressBoutique, Apr 15, 2024 at 19:30

Hi,
I checked and that menu is no longer there. What menu are you talking about, please show me a picture or video.
Regards

 5

By: LamHB
10 months ago Jul 29, 2024 at 09:12

Customization issues

By AsaNwa in WordPressUminex, Jul 22, 2024 at 11:56

Hi,
The issue has been solved, I have updated your site, please check your site again.
Regards

 7

By: LamHB
10 months ago Jul 30, 2024 at 07:30

Update theme to be compatible with new version of Elementor

By bouker2 in WordPressBiolife, Jul 26, 2024 at 20:39

No problem!
If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying.
Thank you so much!

 3

By: LamHB
10 months ago Jul 29, 2024 at 07:16

Several problems when installing the Biolife template

By juanitodejabu in WordPressBiolife, Jul 26, 2024 at 23:42

No problem! If you are satisfied, please give us a 5-stars rating on ThemeForest. Thank you so much!

 3

By: LamHB
10 months ago Aug 3, 2024 at 02:36

Dukamarket import issues

By inws in WordPressDukamarket, Jul 17, 2024 at 21:14

Hi,
I see you have solved the problem. If not, you can use the Short title option (screenshot_1).
Regards

 14

By: LamHB
10 months ago Aug 5, 2024 at 08:10

Theme is not Wroking properly

By darganparminder in WordPressBoutique, Aug 1, 2024 at 14:35

Hi,
The logo part, I have seen it displayed, do you need any help (screenshot_1).
The phone number and Email are in a menu in Theme Options / Header / Header Submenu (screenshot_2). You can go to the Menu panel and edit that menu (screenshot_3).
Regards

 3

By: LamHB
10 months ago Aug 8, 2024 at 07:52

Make changes on single product page

By bmmedya in WordPressElinor, Aug 7, 2024 at 14:12

Hi,
1. You can change this background color by adding css in Theme Options, I have added css in there (screenshot_1)
2. In your request, I see that it is missing: where will the "phone number of customer" be saved or sent so that you can view and contact the customer. With ...

 2

By: LamHB
10 months ago Aug 9, 2024 at 07:06

Change language

By bmmedya in WordPressElinor, Aug 7, 2024 at 14:20

Hi,
These texts are in the theme, please go to the translation section of the theme.
Regards

 1

By: LamHB
10 months ago Aug 9, 2024 at 07:09

I want to customize my single product page via Elementor

By bmmedya in WordPressElinor, Aug 6, 2024 at 12:25

No problem, I have replied to that ticket.

 4

By: LamHB
10 months ago Aug 9, 2024 at 07:06

My theme cant update

By azstore509 in WordPressKuteShop, Aug 9, 2024 at 20:56

Hi,
Please send me your website administrator login information (wp-admin), I will check it.
Regards

 1

By: LamHB
10 months ago Aug 12, 2024 at 08:37

API Orders

By inws in WordPressDukamarket, Aug 10, 2024 at 01:27

Hi,
Theme will not interfere with orders. You can try by deactivating Dukamarket and related plugins like Ovic addon toolkit, activate default themes like Twenty Twenty-Four and try again to see if you have the same problem.
If you are sure the problem is from Dukamarket, please send me your website information ...

 1

By: LamHB
10 months ago Aug 12, 2024 at 09:05

Problems with the tag for products on sale

By juanitodejabu in WordPressBiolife, Aug 9, 2024 at 00:51

No problem, If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying.
Thank you so much!

 3

By: LamHB
10 months ago Aug 13, 2024 at 10:00

Header and Sticky header menu

By itadministrator2 in WordPressArmania, Aug 14, 2024 at 06:21

Hi,
You can customize some interfaces for the header in Theme Options (screenshot_1). If it does not meet your requirements, you can use child-theme to customize deeper (screenshot_2).
If you are not sure how to do it, please send me your website information and specific description, I will support you.
Regards!

 1

By: LamHB
9 months ago Aug 15, 2024 at 03:42

Some changes in design

By bmmedya in WordPressElinor, Aug 12, 2024 at 10:58

Hi, I have solved the problems, here are the details:
1. Done, I have customized in Theme Options.
2. This is possible, but will need to submit a paid custom job, please email the custom job to kutethemes@gmail.com.
3. This issue is a default feature of WooCommerce, Woo's "filter by price" seems to ...

 5

By: LamHB
9 months ago Aug 22, 2024 at 02:02

Important

By bmmedya in WordPressElinor, Aug 23, 2024 at 09:29

1

By: bmmedya
9 months ago Aug 23, 2024 at 09:29

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES