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I'm having a problem with the Techone theme

By hasancancicek34 in WordPressTechOne, May 9, 2020 at 11:25

Hi,

It is quite complex when checking your site.
I would like to give you the answer:
1. https://prnt.sc/sego3t: In demo site, we use a function is Dev mode. Because each of home page will be have the own header and footer setting. So when you select another homepage in Customizing, the ...

 1

By: yame
a month ago May 11, 2020 at 03:43

Problem with footer

By AltNatPhototour in WordPressBiolife, May 9, 2020 at 10:23

It's done for you. My coder fixed for you. Please check again then let me know.

 3

By: yame
a month ago May 11, 2020 at 01:24

Show Footer

By Butterbrotundkaviar in WordPressBiolife, May 6, 2020 at 08:07

Great.
If you satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much and have a great day!
Yame

 5

By: yame
a month ago May 11, 2020 at 10:59

footer

By Nomadicmovement in WordPressBoutique, May 11, 2020 at 15:35

Hi,

Firstly, you should check which Footer you are applying for your site is. It is in Theme Options > Footer
Secondly, negative to Footer Builder then edit for that Footer. Then you will change the info you need.

If you still do not change it, pls provide me your admin account then ...

 1

By: yame
a month ago May 12, 2020 at 04:33

Biolife

By Serg9907 in WordPressBiolife, May 10, 2020 at 09:49

Hi,

It is because this homepage has the new data so if just only updating theme, there will no homepage 14 for you (it is just the page)
I already imported manually the template of Home 14 for your site and now you can build your own data inside
The second way is ...

 5

By: yame
a month ago May 13, 2020 at 04:06

Frank Daniel

By HypertraxCorp in WordPressTechOne, May 12, 2020 at 23:54

Hi,

From this screenshot, you will see your logo image has a small size: https://prnt.sc/sftmt3
So that why when you upload on your site, the size will be smaller. You should cut again another bigger image and try

Regards,
Yame

 1

By: yame
a month ago May 13, 2020 at 09:45

social icons not showing in ovic_social

By public_fibre in WordPressOcolus, May 12, 2020 at 10:34

So do you need any assistance in this ticket? If not, I will close this.

hope that you will spend a little time and go to this website:
https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

 4

By: yame
a month ago May 15, 2020 at 01:11

Blog post content redered in footer instead of footer content

By public_fibre in WordPressOcolus, May 13, 2020 at 13:53

You're welcome

If you satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much! ^^
Yame

 6

By: yame
a month ago May 14, 2020 at 10:42

Footer not showing

By Root22 in WordPressBiolife, May 14, 2020 at 08:56

Hi @Root22,

Please update the theme to the latest version (1.1.2)
No displaying Footer issue was fixed in version 1.1.0. And now pls update your theme to the latest one. If the issue still occurs, pls provide me your ftp account then my coder will check for you

Regards,
Yame

 1

By: yame
a month ago May 15, 2020 at 01:19

Problem importing the demo

By adebayo23 in WordPressKuteShop, May 14, 2020 at 13:08

Hmm okay. So pls let me know when you can do it

Regards,

 8

By: yame
a month ago May 17, 2020 at 10:52

Footer not display

By fsctech in WordPressBiolife, May 5, 2020 at 14:19

Hi,

The Footer issue was fixed and updated in the latest version of the theme (1.1.2)
Pls update to the latest version then check. And pls make sure that you know how to update the theme. If you had customized or changed something in the Main theme, pls do backup all then ...

 10

By: yame
a month ago May 19, 2020 at 01:10

I don’t understand how to install demo number 12

By VVeremiienko in WordPressBiolife, May 16, 2020 at 13:31

It's done for your site with homepage 12.
Pls check again then let me know the result
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to ...

 5

By: yame
a month ago May 19, 2020 at 02:21

Key license

By edu_pixel in WordPressBoutique, May 18, 2020 at 19:22

Hi,

When you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of the theme. These keys are to let you update those plugins automatically. If you want, you can buy those plugins for your own. Otherwise, you can dismiss ...

 1

By: yame
a month ago May 19, 2020 at 02:31

Footer

By hjenkinsii in WordPressKuteShop, May 19, 2020 at 00:43

Hi,

Pls config for WPBakery plugin: https://prnt.sc/sjgfp6

If you cannot do it, pls check again your admin account then I will check for you. Currently, I cannot reach into yours: https://prnt.sc/sjggq1

Regards,
Yame

 1

By: yame
a month ago May 19, 2020 at 07:00

How to change the sub navigation text

By houndlounge in WordPressOcolus, May 14, 2020 at 23:13

My coder has updated css code in the theme. Your site may have the cache in anywhere so the code is still not accepted. Pls clear cache your site and your browser to check again and let me know the reason. Thank you!

 7

By: yame
a month ago May 19, 2020 at 09:45

Bug and translation

By idmaville in WordPressHealthyFood, May 15, 2020 at 08:39

Translation:

Notice! https://prnt.sc/sjkckw: Translate in Loco > Toolkit: https://prnt.sc/sjkdbq
View Cart: Translate in Loco > Toolkit: https://prnt.sc/sjkdtf
Home https://prnt.sc/sjkeiy: Loco > Toolkit > https://prnt.sc/sjkeyv
Filtered by: https://prnt.sc/sjkfby: Loco > Toolkit: https://prnt.sc/sjkfpa

Add to cart button: You mean that you want to show this button on the product? Now I see that we have to hover ...

 5

By: yame
a month ago May 19, 2020 at 10:26

How to update wpbakery

By viviankhoo in WordPressKuteShop, May 20, 2020 at 12:24

Hi @viviankhoo,

In order to update this plugin, pls refer to this document: https://new-boutique.kutethemes.net/documentation/docs/some-customizing/2-update-wpbakery-page-builder-plugin/

WPbakery is not working in the footer builder: You can refer to this document if that is your issue: https://new-boutique.kutethemes.net/documentation/docs/some-customizing/3-using-wpbakery-page-builder-for-pages/

If your issues are different, pls provide me your admin account, and take the screenshots then I will check ...

 1

By: yame
a month ago May 21, 2020 at 01:35

Show "Failed to extract downloaded packages to file system" error during demo import time

By Joshuavi in WordPressBiolife, Apr 1, 2020 at 16:53

You can update these 2 files/folders:
biolife/functions.php and biolife/framework/theme-functions.php

These 2 folders are just for Missing Footer issue only. You should use the Child theme to apply your changes, your customization there. If not, you will not be allowed to update the Main theme anymore

Hope that it is useful for you
Regards,
Yame

 30

By: yame
a month ago May 21, 2020 at 02:10

button text color

By pellix in WordPressTechOne, May 21, 2020 at 07:15

Hi,

You can use this css code and add it into Customize of theme:

.group-button .add_to_cart_button,
.group-button .added_to_cart,
.group-button .product_type_simple,
.group-button .product_type_external,
.group-button .product_type_grouped{
color: #fff;
}

You also need to backup this code if you want to update the Main theme in the future.
Regards,
Yame

 1

By: yame
a month ago May 22, 2020 at 00:43

Social Icon Color

By Stascotech in WordPressLewear, May 12, 2020 at 10:32

DONE. My coder has adjusted some CSS code in Theme Options. You should back up that code

 18

By: yame
a month ago May 22, 2020 at 11:17

I need some help regarding new-boutique theme

By ingroger in WordPressBoutique, May 18, 2020 at 08:29

Ohhh Really??????
If that, congratulation to you. I am also happy too. If you have any difficulties with this theme, pls let me know and I will check for you.

If you satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your ...

 8

By: yame
a month ago May 22, 2020 at 08:52

Modal edit page

By edu_pixel in WordPressBoutique, May 18, 2020 at 19:40

Yeah I told you to update theme and plugin also in the last reply :D
You might forget.
So do you have any problem with this ticket? If not, I will close it.

If you are satisfied with this support, hope that you will spend a little time and go to this ...

 10

By: yame
a month ago May 22, 2020 at 09:19

A critical error has occurred on your website.

By scknr in WordPressBoutique, May 21, 2020 at 15:44

I still installed plugin Reset for you: https://prnt.sc/sn4poe

Photos are still showing: https://prnt.sc/sn4q36

Could you pls check again all then let me know the result?

 9

By: yame
a month ago May 25, 2020 at 02:52

Cannot Add Grouped Items to Cart

By HammettEnterprises in WordPressWorldmart, May 13, 2020 at 12:38

My coder said that he fixed the problem for you. Could you pls check again and let me know the result?

If that does not work, pls provide me again the link of a group product, I will take a look again for you

Regards,
Yame

 11

By: yame
a month ago May 25, 2020 at 02:56

Size chart

By theworksdigitalagency in WordPressVoka, May 23, 2020 at 11:44

Hi,

Your support period was expired. So please extend and update it. I will continue to check for you if your issue still persists.

Regards,
Yame

 2

By: yame
a month ago May 25, 2020 at 03:05

changing the product photo size

By Nomadicmovement in WordPressBoutique, May 24, 2020 at 03:55

Hi,

If you are asking for the photos that you will upload onto your site, you should adjust the size with Photoshop.
If you want to edit the size for products on your site, you can change in shortcode Ovic Products.

So, you can take the screenshot for the thing you ask, and ...

 1

By: yame
a month ago May 25, 2020 at 07:19

newsletter question

By Nomadicmovement in WordPressBoutique, May 24, 2020 at 04:43

Hi,

It belongs to the Mailchimp. We just develop the theme based on some default template, including Mailchimp so we do not control the emails back

Regards,
Yame

 1

By: yame
a month ago May 25, 2020 at 07:20

Add a color to the woocommerce color filter

By Hipermundos in WordPressBiolife, May 22, 2020 at 23:26

Hi,

I am sorry for the delay. We have a lot of requests :(

Yeah congratulation when you could found out the way to solve your issue. The next time, if you have any questions, pls submit a new ticket, provide me your admin account then I will check for you faster

Thank ...

 2

By: yame
a month ago May 25, 2020 at 09:09

Kuteshop theme is very slow

By grdss in WordPressKuteShop, May 24, 2020 at 07:34

My coder gave me feedback:

The reason that led to the slow speed for the demo site was hosting. Vietnam's optical fiber cable was broken so it was affected.
So, please enable the cache then the problem will be solved. Thank you!

 4

By: yame
a month ago May 28, 2020 at 01:24

Not working photo

By dxq31 in PrestashopBoutique, May 22, 2020 at 10:59

My coder has fixed it for you. Links are redirected from the demo's server. So now pls change into your images

 6

By: yame
a month ago May 26, 2020 at 11:22

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