7 topics
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Home 9 revslider not provided.

By ithinkinfotech in WordPressEcotech, Jan 12, 2024 at 15:35

Hi,
Our supporter could not log in to your system https://prnt.sc/6J7rypSYd0yx
Please check it.
Regards,

1

By: james
11 months ago Jan 16, 2024 at 02:24

The Web Portal is not working

By lidiadiblasio in WordPressEcotech, Feb 26, 2024 at 14:05

Hi,
Our supporter has checked and seen that: The translate plugin still works: https://prnt.sc/uf87uH6WAHcU
Could you take a screenshot or describe mor details please?
Regards,

6

By: james
9 months ago Mar 6, 2024 at 07:24

Elementor is not working

By plantswithoutborders in WordPressEcotech, Mar 1, 2024 at 22:39

Hi,
At this time, the theme could not use Elementor v3.19.x.
Please rollback to version 3.18.3.
If you could not rollback Elementor, then We will help you.
Regards,

2

By: james
9 months ago Mar 6, 2024 at 02:51

Slider Revolution Images Are Not Rendering Properly on Mobile.

By shellyheaven in WordPressEcotech, Nov 29, 2023 at 01:15

P/S: you can download the updated version of theme from themeforest to update for your site. It does not depend on the support service... Thanks!

25

By: james
9 months ago Mar 6, 2024 at 05:17

unable to fetch the demo

By casaquadra in WordPressEcotech, Apr 1, 2024 at 08:02

I can't access your site https://prnt.sc/jbgygkWcM2lt , please send me login url again or cpanel login

2

By: LamHB
8 months ago Apr 2, 2024 at 01:25

Elemantor and Register problem?

By mevlutzorr in WordPressEcotech, Jun 15, 2024 at 09:49

Hello,
Sorry for the delay, we are still fixing the problem and will have a complete installation for your website in the next 1 or 2 days.
Please send us website information (wp-admin, cpanel).
Regards!

1

By: LamHB
6 months ago Jun 19, 2024 at 01:06

Elementor is conflict with the Ovic Addon Toolkit

By casaquadra in WordPressEcotech, Jul 18, 2024 at 08:03

Hi,
We have detailed video instructions on this issue, please try to follow our video instructions:
https://uminex.kutethemes.net/documentation/docs/update-theme-for-elementor-3-19-0-or-later/update-theme-for-elementor-3-19-0-or-later/
Regards

1

By: LamHB
5 months ago Jul 20, 2024 at 14:21

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