HomeSupport System
167 topics
TOPIC POSTS LAST POSTER
Ajax Search

By canis_orion in WordPressArmania, Sep 27, 2020 at 23:14

Excuse me, I cannot search for this product: https://prnt.sc/urq0zn
Have you removed it?

 5

By: yame
20 days ago Oct 2, 2020 at 07:46

Error Import demo content

By doracortes in WordPressArmania, Sep 22, 2020 at 00:45

When I need to activate the plugin Woo, then I get this message: https://prnt.sc/usdmaf
Pls check again your PHP version then let me know

 8

By: yame
19 days ago Oct 3, 2020 at 10:31

Improved user experience of add to cart button, side cart and cart page

By tomaspucutay in WordPressBiolife, Oct 1, 2020 at 21:50

Hi @tomaspucutay,

Thanks for letting us know. My team will check your requirement soon and let you know
Hope that you will be patient. We have a lot of requirements

Thank you so much!
Regards,
Yame

 1

By: yame
16 days ago Oct 5, 2020 at 15:19

Translation issues and some other things

By bibbi_wolmestam in WordPressTechOne, Oct 4, 2020 at 12:10

Hi @bibbi_wolmestam,

I got you. Because I deleted your previous ticket so I would not see the screenshots anymore.
So you can provide again in the Secret information box, or contact me via Skype id: vetyame
I will support directly for you

Regards,
Yame

 1

By: yame
17 days ago Oct 5, 2020 at 08:45

AJAX SEARCH

By luoan1018 in WordPressArmania, Oct 2, 2020 at 13:56

Oh. It's really good.
So I will close this ticket. If you need to help something, please submit a new ticket.

Regards,
Yame

 4

By: yame
16 days ago Oct 6, 2020 at 09:10

I need the Layout 10 in spanish version please

By ramirezninoleo in WordPressBiolife, Oct 6, 2020 at 01:45

Hi @ramirezninoleo,

Please take the screenshots for the locations that you want to translate then I will check and help you

Regards,
Yame

 1

By: yame
15 days ago Oct 7, 2020 at 04:14

hi, i cant edit Header Layout. pleasse help

By taritaroman in WordPressArmania, Oct 3, 2020 at 12:47

I can't see anything from your link: https://prnt.sc/uuhb22
And let me know how you want to edit these sections. Provide me your admin + FTP account.
Thanks!

 4

By: yame
15 days ago Oct 7, 2020 at 04:16

Few Issues with the theme customisations

By PeakPointPro in WordPressBoutique, Oct 5, 2020 at 08:36

Excuse me, I don't get you mean. So now how can I help you to check your issue?

 3

By: yame
15 days ago Oct 7, 2020 at 07:44

Show Vendor's in categorie's page

By yiannisvog in WordPressBoutique, Oct 6, 2020 at 08:42

But your FTP account is not correct again: https://prnt.sc/uvdlws

 3

By: yame
14 days ago Oct 8, 2020 at 10:37

Some thinks not working

By MediaBaas in WordPressBiolife, Oct 7, 2020 at 16:35

Hi @MediaBaas,

I am checking your site then I get this error: https://prnt.sc/uvvicm
Please ask your hosting manager to fix it first.
Also, I see that you have some of the plugins that need to be updated to the latest versions. Your site may not work if the theme and plugins are not ...

 1

By: yame
13 days ago Oct 9, 2020 at 04:07

Error warning on images

By johnsalter3 in WordPressArmania, Oct 7, 2020 at 21:16

Hi @johnsalter3,

Could you please provide me your admin + FTP account? ANd take the screenshots to describe your issues clearly.
Then we will help you to check and give the correct answer

Awaiting your reply
Regards,
Yame

 1

By: yame
12 days ago Oct 10, 2020 at 13:44

Need free compatible multilingual plugin

By hssinaman in WordPressKuteShop, Sep 28, 2020 at 13:52

Mine is vetyame

 9

By: yame
11 days ago Oct 11, 2020 at 03:03

the theme options change can't be applied

By hssinaman in WordPressKuteShop, Sep 25, 2020 at 12:34

Mine is vetyame

 9

By: yame
11 days ago Oct 11, 2020 at 03:03

displaying only 3 categories on the second language

By hssinaman in WordPressKuteShop, Oct 6, 2020 at 15:57

It's quite hard because we also remind all the clients that we do not support localhost/offline sites before you raise the tickets: https://prnt.sc/uw0yhr
Even if you have any problem that needs to check in the code, my coder also has to check your site.
Hope you understand this.

 5

By: yame
13 days ago Oct 9, 2020 at 10:33

Font awesome icons not displaying after logout of any user

By nitishallsmart in WordPressHealthyFood, Oct 9, 2020 at 12:19

Hi @nitishallsmart,

Pls provide me the full accounts of admin + FTP.
Then take the screenshots for your question. We would like to check your sire first

Awaiting your reply
Regards,
Yame

 1

By: yame
11 days ago Oct 11, 2020 at 03:11

Install Wordpress Theme

By dammoda2020 in WordPressBoutique, Oct 9, 2020 at 15:36

Hi @dammoda2020,

Pls provide me your admin account. I would like to check your site first then I will guide you on how to do it.

Regards,
Yame

 1

By: yame
11 days ago Oct 11, 2020 at 03:17

issues with the mobile version of my biolife theme

By mobilesolutionsint in WordPressBiolife, Oct 9, 2020 at 18:33

Hi @mobilesolutionsint,

Could you please provide me your admin + FTP account?
And take the screenshot for your question, I will check faster

Awaiting your reply soon
Regards,
Yame

 1

By: yame
10 days ago Oct 12, 2020 at 00:59

dimension problem on my homepage.

By atebbaa in WordPressArmania, Oct 9, 2020 at 18:35

Hi @atebbaa,

Please provide me your admin + FTP account. My coder will check your site then correct it for you

Regards,
Yame

 1

By: yame
10 days ago Oct 12, 2020 at 01:01

How to best use the template with the dokan plugin?

By atebbaa in WordPressArmania, Oct 9, 2020 at 18:52

Hi @atebbaa,

Excuse me, I still do not get you mean. Could you explain more details? Then I will give you the correct answer.

Thank you!
Regards,
Yame

 1

By: yame
10 days ago Oct 12, 2020 at 01:13

se tiene problemas con el editor

By gomaagencialatam in WordPressOcolus, Oct 7, 2020 at 07:04

Could you provide me the FTP account, please? My coder will need to check something in code if needed. Thanks!

 3

By: yame
10 days ago Oct 12, 2020 at 01:32

Single product page summary

By litper in WordPressArmania, Sep 1, 2020 at 21:22

ahh I got you. Thanks!

 18

By: yame
9 days ago Oct 13, 2020 at 01:26

import demos not working

By maderma in WordPressAyvo, Oct 9, 2020 at 22:37

Yes, I need to check your site then I will help you to re-install this theme
Please provide me your admin + FTP account. Thank you!

 3

By: yame
9 days ago Oct 13, 2020 at 02:12

Import demo missing

By lf2s in WordPressBiolife, Oct 12, 2020 at 12:42

Excuse me, I cannot access your site: https://prnt.sc/uzpgpm. Pls check it again

 3

By: yame
7 days ago Oct 15, 2020 at 08:42

theme toolkit problem

By hasib55 in WordPressKuteShop, Oct 14, 2020 at 10:17

Hi @hasib55,

Please provide me your admin + FTP account. Take the screenshots for your issues then I will help you to check

Thank you!
Regards,
Yame

 1

By: yame
7 days ago Oct 15, 2020 at 04:10

building a store in RTL language

By Magedhanud in WordPressKuteShop, Oct 13, 2020 at 15:02

I see that you closed the ticket and the account is not correct: https://prnt.sc/uzkzvz
Also the FTP account is not correct: https://prnt.sc/uzl0dr
Pls check again

 3

By: yame
7 days ago Oct 15, 2020 at 04:08

wpBakery when active then my website 500 error

By hasib55 in WordPressKuteShop, Oct 14, 2020 at 10:37

Hi @hasib55,

Please provide me your admin + FTP account. Take the screenshots for your issues then I will help you to check

Thank you!
Regards,
Yame

 1

By: yame
7 days ago Oct 15, 2020 at 04:10

Store setup page shows raw VC code

By doniheji in WordPressBiolife, Oct 9, 2020 at 11:55

Ahh I can access your site and sent it to my coder already. I am still waiting for his answer. If there is any feedback, I will let you know.
Thank you!

 4

By: yame
7 days ago Oct 15, 2020 at 03:57

Refund

By ngobuynei in WordPressArmania, Oct 14, 2020 at 14:43

Hi @ngobuynei,

I am sorry to hear about that. But we are here willing to help you handle all the problems related to this theme.
How is your site now? Just tell me the problems you are facing to and provide me your admin + FTP account, take the screenshot then we ...

 1

By: yame
7 days ago Oct 15, 2020 at 01:37

Customize menu

By danyc7773 in WordPressArmania, Oct 14, 2020 at 16:13

1. Change Main menu: you can go here https://prnt.sc/uzq085
2. disable language, currency, and admin" :
- Scr: https://prnt.sc/uzq0xp
- Scr: https://prnt.sc/uzq1j2
- Remove admin: use child theme, custom template/header/header-style-12_3.php

3. The plugin to optimize product images: You can use the Autoptimize plugin. It is good

If you are satisfied with this support, hope that you ...

 3

By: yame
7 days ago Oct 15, 2020 at 10:22

Help with installation

By Concr3ta in WordPressStuno, Oct 12, 2020 at 15:15

It's good when you can provide me the cPanel account also. But I still need to access your Dashboard WordPress site.
Thanks!

 5

By: yame
6 days ago Oct 16, 2020 at 08:34

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES