292 topics
TOPIC POSTS LAST POSTER
mobile version , shop page not edit,

By businessdragan in WordPressBiolife, Feb 9, 2021 at 21:34

- Footer: DONE. My coder has fixed for you
Pls check then let me know

5

By: yame
a month ago Feb 26, 2021 at 08:30

The Laber Vega Menu module that include on laber_supershop2_medical_home2 theme file not installed on Prestashop 1.7

By gogomall in PrestashopSuperShop, Feb 24, 2021 at 09:14

Today I get the answer:
When you configure the vega menu or mega menu, then you should clear the cache of the admin. After that, all settings will be applied to your site.
My coder has enabled again the module for your site

10

By: yame
a month ago Mar 2, 2021 at 01:28

footer not editable on wpbakery + multilanguage

By bearinmindstudio in WordPressBoutique, Feb 11, 2021 at 10:48

Could you pls provide me the protected account also: https://prnt.sc/1082zij
And take the screenshot about your issue, I will check faster. Thank you!

3

By: yame
a month ago Feb 27, 2021 at 03:44

Demo Content

By ofnerpartner in WordPressArmania, Jan 13, 2021 at 09:31

The header is the part that we have to build as the default design.
It is not a page like Footer or other pages so you cannot build or edit as you want.
Change color: You can change in Theme Options here: https://prnt.sc/10dcels and pls take the screenshot of the ...

13

By: yame
a month ago Mar 5, 2021 at 02:52

product page, mobile Responsive, custom menu problem

By businessdragan in WordPressBiolife, Feb 2, 2021 at 04:17

1. Could you take the screenshot? Because My account page just uses the shortcode of Woo to build. We do not build this page

2. Page banner: This one: https://prnt.sc/10cmdwj My coder will help you to style it again. If you agree, he will remove this grey banner for your site

3. ...

8

By: yame
a month ago Mar 4, 2021 at 07:56

Error when trying to edit any page with backend wpbakery editor

By lsc_marketing in WordPressMoozo, Mar 2, 2021 at 11:27

Hi, @lsc_marketing

Do you have the FTP account?
Please provide it then my coder will check the code if needed.

Thank you!
Regards,
Yame

4

By: yame
a month ago Mar 3, 2021 at 07:41

Bottom Turan

By cheyenne25 in WordPressTuran, Mar 1, 2021 at 13:02

You are using Footer 01. So please go to Footer Builder 01 to edit your content: https://prnt.sc/10byev7
"The website is also not correct on the mobile phone." => Could you take the screenshot? Then I will check again for you

4

By: yame
a month ago Mar 3, 2021 at 08:00

Footer is not appearing in the pages

By elmoyeldo in WordPressBoutique, Mar 1, 2021 at 05:00

I have checked another ticket of you. I see that the Footer is still showing.
You are using Footer 14 but it is built by the VC Template. I imported another one with the Elementor template for your site and now you can edit it.
Pls check then let me know

4

By: yame
a month ago Mar 4, 2021 at 03:28

Align smart button von the view cart page.

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:26

Hi,

I am still quite confused.
Is this the style you want to have: https://prnt.sc/10dbx2z?

Pls confirm then I will ask the coder for you

Regards,
Yame

1

By: yame
a month ago Mar 5, 2021 at 02:25

How to edit the menu ites when you hover over the profile icon.

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:28

Hi,

This is just the information of the user when logging into your site.
When no one logs in, it will be the Login / Register button. So there will not menu to build on this

Regards,
Yame

1

By: yame
a month ago Mar 5, 2021 at 02:26

Change style of quantity button

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:36

My coder would like to know exactly your idea. You can draw on the screenshot or explain it clearly.
Then he will check and give you the correct answer

2

By: yame
a month ago Mar 5, 2021 at 08:00

Elements have dissappered but content is there when you edit.

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:43

Banner style default (just has the images, none texts), you should set the height also: https://prnt.sc/10dip3r

2

By: yame
a month ago Mar 5, 2021 at 08:02

Appointments (woocommerce-appointments) not triggering site refresh and cart-update

By phil1337 in WordPressBiolife, Mar 4, 2021 at 17:29

Hi, @phil1337

Could you please provide me your admin + FTP account?
And take a screenshot, we will understand and check faster

Thank you!
Regards,
Yame

1

By: yame
a month ago Mar 5, 2021 at 03:05

Theme Core Plugins blocking additional resources

By sotb0rlando in WordPressBoutique, Mar 6, 2021 at 00:37

Okay I will just check the problems of the theme on this domain: https://nanoglowdev1.wpengine.com/
So pls help me to take the screenshot of the problem you see. Then I will understand and check on your site.
Thank you!

3

By: yame
a month ago Mar 8, 2021 at 09:26

How to disable pre-loader

By jason1122 in PrestashopSuperShop, Mar 8, 2021 at 00:45

Hi, @jason1122

What do you mean?
If you are getting stuck with installing this theme, pls provide me your admin + FTP account. And let me know the homepage you want then my coder will help you.
We cannot check your site so we don't understand what you want.

Thank you!
Regards,
Yame

1

By: yame
a month ago Mar 8, 2021 at 07:25

Demo theme and dummy data import problem

By serhataslan in WordPressMoozo, Mar 8, 2021 at 06:30

Hi, @serhataslan

I've checked your site. I guess that you still do not install successfully this theme yet. And I would like to help you to import the homepage you want.
I see this element is quite low: https://prnt.sc/10glalf
You should raise it up so that it can upload full folders, files in ...

1

By: yame
a month ago Mar 9, 2021 at 02:11

Failed importing sample data (Import Database)

By Cuteique in WordPressBoutique, Mar 3, 2021 at 22:22

Could you please let me know which version of the theme you are using for your site?
Elementor template or WPBakery Page Builder template? I try to install these templates of this theme on our test site and we still get the perfect result

3

By: yame
a month ago Mar 9, 2021 at 07:51

Coupon code is disabled but there is a box displaying.

By elmoyeldo in WordPressBoutique, Mar 12, 2021 at 10:54

Hi, @elmoyeldo

I am testing with this product, but I don't see the Coupon: https://prnt.sc/10k621s
Could you please check again? Or provide me another product that has the Coupon. Then I will check again for you

Regards,
Yame

1

By: yame
29 days ago Mar 13, 2021 at 03:51

Not compatible with elementor

By beedle_es in WordPressBoutique, Mar 11, 2021 at 15:41

Now I can access your site.

You are using the lower version of the theme (1.x).
And with this version, we do not build the theme with the Elementor template.
It seems that you installed the plugin Elementor then tried to build your pages by this template. That's why I said your content ...

7

By: yame
29 days ago Mar 13, 2021 at 03:31

woocommerce product issues

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 14:15

Hi, @Noldastudio

1. This issue was fixed on this ticket: https://support.kutethemes.com/topic/show-topic/76163
Have you checked it? My coder used to hide this icon for you. It is not the search icon, it's the Quickview

2, 3: I will send these questions to my coder and he will check
I will inform you later

Thank you!
Regards,
Yame

1

By: yame
27 days ago Mar 15, 2021 at 07:23

translating back end issues

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:27

Hi, @Noldastudio

I see all the texts were translated. Pls check again: https://prnt.sc/10m1f9z

Regards,
Yame

1

By: yame
27 days ago Mar 15, 2021 at 07:30

removing on back order tekst from product

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:34

Hi, @Noldastudio

I sent all your questions to my coder. He will check then I will inform you later.
Thank you!

Regards,
Yame

1

By: yame
27 days ago Mar 15, 2021 at 07:27

Don't has product filter module!!

By jason1122 in PrestashopSuperShop, Mar 14, 2021 at 05:04

Hi, @jason1122

It is quite hard when we cannot test your site.
Can you install the theme on a live site? Because we do not support the localhost.

Hope you understand!
Regards,
Yame

1

By: yame
26 days ago Mar 16, 2021 at 02:05

Problems with main page header visualization

By DaniferCB in WordPressEcotech, Mar 14, 2021 at 16:39

Hi, @DaniferCB

I cannot access your site: https://prnt.sc/10mrv98
Pls check again then let me know
Also, pls help me to take the screenshot, then I will understand and check faster.
Thank you!

Regards,
Yame

1

By: yame
26 days ago Mar 16, 2021 at 02:12

The footer

By yalia in WordPressBiolife, Mar 15, 2021 at 07:03

Hi, @yalia

Remove the logo: DONE: https://prnt.sc/10ms2ut
Change information: I see the Footer on your screenshot is different from the Footer on your site. So pls take another screenshot and mark on the place you want to change the information, then I will help you to check

Regards,
Yame

1

By: yame
26 days ago Mar 16, 2021 at 02:24

about us

By yalia in WordPressBiolife, Mar 15, 2021 at 06:59

Could you please me know where you found this design on the demo site? Then I will check again

3

By: yame
26 days ago Mar 16, 2021 at 10:12

Doubble Available (On product site)

By Razzbap in WordPressTechOne, Mar 10, 2021 at 11:15

When the product is in the status of Out of stock, then its attribute will not able to click on anymore. So there will no icon to show.
I think there will no way to translate the icon for the out-of-stock products. I think so

15

By: yame
23 days ago Mar 19, 2021 at 08:29

Problems with home with put the banner

By yalia in WordPressBiolife, Mar 15, 2021 at 06:49

So which homepage do you want to import again? Home 14 or home 15?

5

By: yame
26 days ago Mar 16, 2021 at 04:27

White blank space on loading

By elmoyeldo in WordPressBoutique, Mar 16, 2021 at 06:07

Excuse me, I don't get you mean. The slider is still showing after I go to your website.
So you can take a video to explain clearly. I will check again for you

3

By: yame
25 days ago Mar 17, 2021 at 08:00

Import demo on techone

By amitpresser in WordPressTechOne, Mar 16, 2021 at 01:37

I see that homepage 03 was imported to your site. If you want to change this homepage to be the front-end site, pls select here: https://prnt.sc/10oyq31
Also, you have to translate all pages into your languages so that they can display properly

3

By: yame
24 days ago Mar 18, 2021 at 09:47

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