66 topics
TOPIC POSTS LAST POSTER
Top Menu

By maticsvazic in WordPressBiolife, Jun 22, 2020 at 14:57

Hello,
the top menu still cuts us,
but we have one major problem, today it doesn't load the items on the page (picture in the attachment), both on the introductory page and on the shop page.
The circle rotates and does not stop as if the image is too large or as ...

2

By: maticsvazic
28 minutes ago Jul 9, 2020 at 10:23

biolife

By shirleydayan in WordPressBiolife, May 3, 2020 at 02:30

Hi,

I cannot access to your admin account: https://prnt.sc/saerou Pls check again.
And provide me your ftp account also, let me know the homepage you want then I will help you to re-install the theme

Regards,
Yame

1

By: yame
2 months ago May 4, 2020 at 01:25

Theme not working

By ahorppu in WordPressBiolife, May 2, 2020 at 06:24

I know your feeling when you cannot install the theme. However, it lays on some different reason. Maybe because of your networking, hosting / server, ...
We still cannot check the problems that occur on your site so we cannot give you the correct answer and help you solve it. If ...

4

By: yame
2 months ago May 5, 2020 at 10:26

footer not display

By riteshreshamwala in WordPressBiolife, May 6, 2020 at 14:28

select info icon
Enter info text 1
Enter info text 2
These show in Header style 02: https://prnt.sc/scxjv3
And why is your preview of Header style 13 different from Demo: https://prnt.sc/scxk7n?
Could you pls provide me your admin account? Then I will check for you

4

By: yame
2 months ago May 8, 2020 at 03:07

Hỗ trợ giao diện Biolife

By dangtrungluong in WordPressBiolife, Apr 30, 2020 at 14:16

Coder bên mình đã check lại. Mình cũng đã share cho bạn link Drive. Sp đã show ra ngay khi vào sute và chọn tab.
Bạn vui lòng clear cache, check lại và cho mình biết kết quả

Cảm ơn!

8

By: yame
2 months ago May 9, 2020 at 04:04

header color and footer presence

By Josecarlosez in WordPressBiolife, May 8, 2020 at 18:20

Hi,

Could you please provide me your admin account? I need to check in your site then will give you the correct answer

Awaiting your reply soon ...
Regards,
Yame

1

By: yame
2 months ago May 9, 2020 at 03:40

Ovic Plugin is not working correctly

By schidre in WordPressBiolife, May 16, 2020 at 15:55

Hi,

I cannot reach into your admin account: https://prnt.sc/siciyv
Also, I do not see pw of FTP account.

Pls provide me the correct accounts, take the screenshots for your issue then I will check for you

Regards,
Yame

1

By: yame
a month ago May 17, 2020 at 11:02

All sorts of problems - fresh install

By nymphbyte in WordPressBiolife, May 20, 2020 at 10:56

Homepage 14 is the new design we designed for this theme. So in order to import homepage 14, you have to install the theme from the beginning.
So if your site does not have any your own data, content, you can download the latest version of the theme and install ...

5

By: yame
a month ago May 21, 2020 at 11:23

RTL there is problem in align

By isupports in WordPressBiolife, May 26, 2020 at 06:54

Hi,

Please keep calm.
I don't know where you provided the account. If you used to contact me, hope that you would remind me (Because I have a lot of customers and when I checked your info, I saw nothing)

Currently, I just see some disappear images. So is this your issue? ...

4

By: yame
a month ago May 27, 2020 at 01:51

Probles

By maticsvazic in WordPressBiolife, Apr 21, 2020 at 16:44

I deleted the post for you. So pls note that all your accounts need to be added in the Secret information box. Just you and me can see and it is safe for your site.

Now I am on your site and could you pls guide me on how to check ...

27

By: yame
a month ago Jun 1, 2020 at 02:43

the footer does not appear on the page

By danielcastrov in WordPressBiolife, Jun 10, 2020 at 19:45

Hi @danielcastrov,

Which version of theme are you using for your site?
We already fixed the problem with Missing Footer for this theme in the previous versions. So pls provide me your admin + ftp account, take the screenshots for your issue then I will help you to check

Awaiting your reply soon...
Regards,
Yame

1

By: yame
28 days ago Jun 11, 2020 at 02:08

array offset on value of type bool

By mohamedibrahim89 in WordPressBiolife, Jun 12, 2020 at 09:49

Hi @mohamedibrahim89,

Could you please provide me your admin + ftp account?
And take the screenshot for your issue then I will check faster

Awaiting your reply...
Regards,
Yame

1

By: yame
26 days ago Jun 13, 2020 at 09:21

Vertical Mega Menu Problem

By rotondi1988 in WordPressBiolife, Apr 26, 2020 at 20:47

You can take the screenshots for the texts you want to translate and I will check for you

23

By: yame
21 days ago Jun 18, 2020 at 03:30

Where can I change Spanish language where is it in stock?

By GraphicDesignerJF in WordPressBiolife, Jun 19, 2020 at 03:23

Ahh, oke, I see it in another ticket also. Thank you!

5

By: yame
15 days ago Jun 24, 2020 at 09:01

Checkbox for GDPR

By Emanuela_venditti1970 in WordPressBiolife, Jun 19, 2020 at 06:36

I am sorry, I still do not understand.

Pls provide me the admin + ftp account then take the screenshot for the location you see this error.
I would like to check and understand your issue then will give you the correct answer

Thank you!

3

By: yame
15 days ago Jun 24, 2020 at 09:22

Logo footer Size

By Emanuela_venditti1970 in WordPressBiolife, Jun 23, 2020 at 07:29

Hi @Emanuela_venditti1970,

Pls provide me your admin account then I will check for you.
I will give you the correct answer when I can check your site

Thank you!
Yame

1

By: yame
15 days ago Jun 24, 2020 at 09:23

Listing Category

By getupsolutions in WordPressBiolife, Jun 26, 2020 at 11:35

Hi @getupsolutions,

I sent to my coder the issue about vertical menu.
About searching categories, I still search: https://prnt.sc/t7r2d7
Or am I misunderstanding you mean? Pls let me know exactly then I will check again for you

Regards,
Yame

2

By: yame
11 days ago Jun 28, 2020 at 03:14

Improve the cart with scroll

By GraphicDesignerJF in WordPressBiolife, Jun 25, 2020 at 23:31

I am sorry for the delay. I already replied to your message. Kindly check it. Thank you so much :(

5

By: yame
8 days ago Jul 1, 2020 at 10:35

Cart box bugs on Biolife - Organic Food WordPress Theme

By Traxconn in WordPressBiolife, Jul 4, 2020 at 07:49

I see. I will send it to my coder.
Pls provide me your ftp account also. He will check the problem in code if needed. Thank you!

3

By: yame
2 days ago Jul 6, 2020 at 11:25

How to edit mobile header search text placeholder?

By gerald15388 in WordPressBiolife, Jul 8, 2020 at 11:43

- Add the cart icon to Header in mobile version: This is the Cart icon on Footer in Mobile version: https://prnt.sc/tegkd5
Please copy the code into the header you are using. Then you also need to style again to make sure that it will show correctly. You also need to backup ...

3

By: yame
6 hours ago Jul 9, 2020 at 03:58

Error displaying web

By marketingspcc in WordPressBiolife, Dec 16, 2019 at 23:11

Are there any news? Please I need to solve this problem asap due to this issue is affecting the sales of the company.

4

By: marketingspcc
6 months ago Dec 27, 2019 at 15:05

Search bar not support multi language

By fsctech in WordPressBiolife, May 11, 2020 at 13:32

For infos: i've give you review 5 stars. https://themeforest.net/ratings/3136616
I've another question:
search bar in the header style2 support multi language?
how can i translate the text in the search bar?
how can i make it work for search in all category product?

0

By: fsctech
a month ago May 11, 2020 at 13:32

Can't import theme demo

By wagner65 in WordPressBiolife, Apr 12, 2020 at 06:30

You're welcome. I hope that you will spend a little time to rate with 5 stars for my team on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. Will you do that, won't you?
It is really worth to me.

Thank you so much!
Regards,

7

By: yame
2 months ago Apr 14, 2020 at 09:40

the download link has expired

By xpertact in WordPressBiolife, Apr 16, 2020 at 02:43

Hi,

I have some customers who have the same issue with you. But the reason is because the hosting is not allowed to upload the package, not from the theme. I am trying to upload theme package via FTP for you and it's done: https://prnt.sc/s08q3p

For now pls install it normally. If ...

1

By: yame
2 months ago Apr 16, 2020 at 03:13

Problem with translating the theme

By drozumek in WordPressBiolife, Apr 6, 2020 at 12:57

For translating In Stock and Out of stock, please negative to file functions.php in Child theme then replace the texts you want: https://prnt.sc/s1069i

13

By: yame
2 months ago Apr 17, 2020 at 07:31

mobile sticky bottom bar

By savvar in WordPressBiolife, Apr 10, 2020 at 09:37

Pls add this css code into the custom css of Theme Options. And remember to backup this. We will not support again if you loose it.

.mobile-footer:not(.is-sticky){
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
transform: ...

9

By: yame
2 months ago Apr 20, 2020 at 11:49

quantity + -

By savvar in WordPressBiolife, Mar 31, 2020 at 18:10

So it belongs to the custom job. You can submit ticket on the custom server then the Admin will discuss to you the fee

Thank you!

3

By: yame
2 months ago Apr 27, 2020 at 08:43

Serious problem with the biolife footer

By Corrado1965 in WordPressBiolife, Apr 26, 2020 at 18:03

Hi @nymphbyte,

Pls submit ticket and provide me your admin + ftp account. I will check for you

Thank you!
Yame

6

By: yame
2 months ago Apr 28, 2020 at 03:53

Not able to Edit the Footer as No footer builder is enabled

By schidre in WordPressBiolife, Apr 28, 2020 at 17:00

This is the guideline that you can do (we would like to do it for you but you said that do not touch into your site so we will give you the way to do it)
Pls remove this https://prnt.sc/s94hhl in file functions.php then your Footer will show. We will update ...

7

By: yame
2 months ago May 1, 2020 at 10:06

footer issues

By savvar in WordPressBiolife, Apr 21, 2020 at 19:58

You're welcome.

I hope that you will be satisfied with this support and will leave your best rating with 5 stars on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 It is really worth to me

Thank you so much!
Yame

8

By: yame
2 months ago May 2, 2020 at 06:23

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