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product page, mobile Responsive, custom menu problem

By businessdragan in WordPressBiolife, Feb 2, 2021 at 04:17

1. .../my-account/ unable to edit login page
2. Before update there is option for page banner ON/OFF but it is unable to hide or OFF
3.unable to fix custom second menu to all page where to edit the header 12
4. in mobile version both style is not responsive not working
NOTE: We ...

 7

By: businessdragan
a day ago Mar 2, 2021 at 10:45

Add menu effect on mobile

By bouker2 in WordPressBiolife, Mar 2, 2021 at 02:04

When you click nothing happens. You have to wait for the next page to load for the menu item to become green.

If you try any website, when you click on a menu item, you see a quick highlight or a coloring of the text so that the user knows he ...

 2

By: bouker2
12 hours ago Mar 3, 2021 at 15:16

Some thinks not working

By MediaBaas in WordPressBiolife, Oct 7, 2020 at 16:35

Hi @MediaBaas,

I am checking your site then I get this error: https://prnt.sc/uvvicm
Please ask your hosting manager to fix it first.
Also, I see that you have some of the plugins that need to be updated to the latest versions. Your site may not work if the theme and plugins are not ...

 1

By: yame
4 months ago Oct 9, 2020 at 04:07

issues with the mobile version of my biolife theme

By mobilesolutionsint in WordPressBiolife, Oct 9, 2020 at 18:33

Hi @mobilesolutionsint,

Could you please provide me your admin + FTP account?
And take the screenshot for your question, I will check faster

Awaiting your reply soon
Regards,
Yame

 1

By: yame
4 months ago Oct 12, 2020 at 00:59

Import demo missing

By lf2s in WordPressBiolife, Oct 12, 2020 at 12:42

Excuse me, I cannot access your site: https://prnt.sc/uzpgpm. Pls check it again

 3

By: yame
4 months ago Oct 15, 2020 at 08:42

Store setup page shows raw VC code

By doniheji in WordPressBiolife, Oct 9, 2020 at 11:55

Ahh I can access your site and sent it to my coder already. I am still waiting for his answer. If there is any feedback, I will let you know.
Thank you!

 4

By: yame
4 months ago Oct 15, 2020 at 03:57

Screenshots to translate to spanish

By ramirezninoleo in WordPressBiolife, Oct 18, 2020 at 17:56

Hi @ramirezninoleo,

I installed the translation plugin: Loco for you. And now, please focus on these:
1. Translate in Loco > Themes > Biolife:
- https://prnt.sc/v2qb1y => https://prnt.sc/v2qaxn
- https://prnt.sc/v2qbcw => https://prnt.sc/v2qbgl
- https://prnt.sc/v2qc0k
- https://prnt.sc/v2qd8d => https://prnt.sc/v2qdcp

2. https://prnt.sc/v2qcej => in Theme Options: https://prnt.sc/v2qcja And remember to disable the Meta box option if you want to ...

 1

By: yame
4 months ago Oct 20, 2020 at 04:04

header logo and background color in tablet and mobile view does not change

By kriangsak_g in WordPressBiolife, Oct 20, 2020 at 12:46

Hi @kriangsak_g,

Please provide me your admin + FTP account. We would like to access your site and check
Then we will give you the correct answer

Awaiting your reply
Regards,
Yame

 1

By: yame
4 months ago Oct 21, 2020 at 01:35

logo no changble

By isupports in WordPressBiolife, Oct 17, 2020 at 12:55

You have to take the screenshots then mark on the place you want. Then we will check and give you the correct answer

 3

By: yame
4 months ago Oct 28, 2020 at 02:38

Translation

By lf2s in WordPressBiolife, Oct 21, 2020 at 09:58

So we have to check your site then we can know.
After that, we will give you the correct answer. Pls provide again your admin + FTP account.
Your protected account also

 11

By: yame
4 months ago Nov 3, 2020 at 09:17

Most popular gallery plugin "Gallery NextGEN" not working with Biolife Theme

By tomaspucutay in WordPressBiolife, Nov 2, 2020 at 16:32

Hi @tomaspucutay,

Please check again your URL. We cannot access your site.
And please take the screenshots to explain your issues. I will understand and check faster

Thank you!
Regards,
Yame

 1

By: yame
4 months ago Nov 3, 2020 at 01:24

Ajax add to cart is not working on single page product the same way as shop page

By tomaspucutay in WordPressBiolife, Nov 2, 2020 at 16:40

Hi @tomaspucutay,

We are not able to access your site: https://prnt.sc/vc89ve
Could you please check again then inform me when it works?
And take the screenshots for your issues to explain clearly. I will check faster

Thank you!
Regards,
Yame

 1

By: yame
4 months ago Nov 3, 2020 at 01:22

Wp Bakery not responding

By naturalmapp in WordPressBiolife, Nov 12, 2020 at 17:01

Hi @naturalmapp,

Please provide me your admin + FTP account. We would like to check your site then will give you the correct answer

Awaiting your reply
Regards,
Yame

 1

By: yame
3 months ago Nov 13, 2020 at 01:54

Biolife HEADER-TOP color problem(STYLE-2)

By salihtastan in WordPressBiolife, Nov 19, 2020 at 10:01

Hi, @salihtastan

Could you please take the screenshots for the location you want to change the color?
And provide me your admin account. My coder will help you to check then give you the correct css code

Regards,
Yame

 1

By: yame
3 months ago Nov 23, 2020 at 01:55

Adjusting mobile version

By Noldastudio in WordPressBiolife, Nov 21, 2020 at 21:39

Thanks, I got your accounts in another ticket and I will reply to this ticket so that I will able to control your issue easily

1. I still see that on the mobile version, it is showing your logo image: https://prnt.sc/vpxfjx
Change header color on the mobile version: This color is getting ...

 2

By: yame
3 months ago Nov 25, 2020 at 15:31

info needed for 3rd party plugin for theme Biolife version 1.1.4

By KARDIAGRAM in WordPressBiolife, Nov 30, 2020 at 10:58

Hi, @KARDIAGRAM

Please provide me your admin account. I would like to check your site first then I will give you the answer
And please take the screenshots for your question, I will be easier to understand you

Regards,
Yame

 1

By: yame
3 months ago Dec 1, 2020 at 07:40

Products in demo Woocommerce always appear

By Alia2enlaWeb in WordPressBiolife, Dec 4, 2020 at 11:01

Hi, @Alia2enlaWeb

Sorry for the delay because we had trouble with the hosting. I replied but it did not work. Now it's fine

Could you please let me know clearly your issue? Please take the screenshot then explain more details. Then I will check for you

Regards,
Yame

 1

By: yame
2 months ago Dec 8, 2020 at 15:08

Woocommerce shopping product is stuck when add to cart

By Alia2enlaWeb in WordPressBiolife, Nov 25, 2020 at 12:42

Hi,

Today I get the feedback. He tried to work with your hosting, but it was quite hard to modify. Is it possible to remove the cache temporality on your hosting? He needs that to get the correct result when checking with the .js

Pls let me know then my coder will ...

 7

By: yame
2 months ago Dec 8, 2020 at 01:36

Title Changing

By Extentdc in WordPressBiolife, Dec 30, 2020 at 09:11

Hi, @Extentdc

Please provide me your admin account. I would like to check your site then will give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
2 months ago Jan 1, 2021 at 13:50

Change Login Text in other langauge

By mhaouili in WordPressBiolife, Dec 31, 2020 at 17:15

Hi, @mhaouili

Could you please provide me again with your admin + FTP account?
Then I will help you to check

Regards,
Yame

 1

By: yame
2 months ago Jan 1, 2021 at 13:43

need import Hom 20 how can make this please

By e_nader in WordPressBiolife, Jan 2, 2021 at 09:39

I am not sure but this homepage is for the Biolife template with Elementor.
You have to make sure that you install the correct template. You can provide me your admin account so that I can help you to check.
If you already installed this theme, so you can select the homepage ...

 3

By: yame
a month ago Jan 11, 2021 at 10:28

ERror uploading the them 2.0 'The link you followed has expired'

By HuardTech in WordPressBiolife, Jan 11, 2021 at 18:50

Hi, @HuardTech

It is quite weird. So please provide me your admin account then I will help you to install this theme

Regards,
Yame

 1

By: yame
a month ago Jan 12, 2021 at 09:03

Page Editing Problem

By Extentdc in WordPressBiolife, Dec 30, 2020 at 13:23

I am asking the coder. Let him check first then I will inform you of the answer later

 9

By: yame
a month ago Jan 18, 2021 at 02:20

revolution slider doesn't work

By WizardRabbit in WordPressBiolife, Dec 29, 2020 at 06:49

It's really weird. Pls provide me again your admin account here. I need to check again.

 3

By: yame
a month ago Jan 18, 2021 at 02:04

mobile/tablet version not like in demo

By athiess in WordPressBiolife, Jan 7, 2021 at 11:46

OMG. I checked all your screenshots and I think I replied :(
The ticket was pushed down and I have a lot of requirements. I am so sorry.
1. You are taking the screenshots from https://biolife.kute-themes.net/home-06/ This Biolife theme is using the Elementor template
Your site is from here: https://biolife.kutethemes.net/home-06/ This Biolife ...

 6

By: yame
a month ago Jan 19, 2021 at 09:50

change domain

By yalia in WordPressBiolife, Jan 22, 2021 at 06:35

Hi, @yalia

Have you changed your admin account: https://prnt.sc/xfml1v?
I cannot access your site. Pls check again

Regards,
Yame

 1

By: yame
a month ago Jan 22, 2021 at 09:21

how to set up rtl site?

By atzilul in WordPressBiolife, Jan 23, 2021 at 14:12

Hi, @atzilul

You can select the language of RTL version then your site will change into it.
Or you can provide me your admin account. I will check your site then give you the correct answer

Regards,
Yame

 2

By: yame
a month ago Jan 25, 2021 at 04:11

Logo, Main header problem

By businessdragan in WordPressBiolife, Jan 10, 2021 at 12:58

Footer doesn't show on every inner page: I see that you are using the lower version of the theme. My coder fixed this problem on the latest version. So please update your theme to the latest version and check again.
If you have any customization or change anything in the main ...

 15

By: yame
a month ago Jan 30, 2021 at 02:47

Menu , header, footer

By businessdragan in WordPressBiolife, Jan 27, 2021 at 03:10

Hi, @businessdragan

Please follow this ticket: https://support.kutethemes.com/topic/show-topic/74571
I replied to that and then will help you to solve all issues. Thank you!

Regards,
Yame

 1

By: yame
a month ago Jan 29, 2021 at 05:09

ERROR 403 - FORBIDDEN

By vipulpore in WordPressBiolife, Jan 25, 2021 at 13:53

Hi, @vipulpore

Because right now your site is showing the error so we cannot check anything.
Pls let me know: when you installed and activated this theme, then you got this error immediately, right?
Please provide me your FTP/cPanel account so that my coder can help you to check
Thank you!

Regards,
Yame

 2

By: yame
a month ago Jan 29, 2021 at 06:26

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