26 topics
TOPIC POSTS LAST POSTER
template translation problem

By danielcastrov in WordPressBiolife, Sep 22, 2020 at 22:58

Hi, the project is on a test server fully, the template I am using in a single domain and I will provide the data for you to enter and if you can help me update the template to the latest version.
We keep making modifications, can you tell me when you ...

2

By: danielcastrov
19 hours ago Sep 25, 2020 at 13:29

Cart box bugs on Biolife - Organic Food WordPress Theme

By Traxconn in WordPressBiolife, Jul 4, 2020 at 07:49

I see. I will send it to my coder.
Pls provide me your ftp account also. He will check the problem in code if needed. Thank you!

3

By: yame
2 months ago Jul 6, 2020 at 11:25

Header 02, Cart-Link doesnt work

By Butterbrotundkaviar in WordPressBiolife, Jul 16, 2020 at 08:39

1 and 2: I sent all to my coder. He will check for you

3.
- Translate in Loco > Themes > Biolife: https://prnt.sc/tm9gam
- Translate in Loco > Plugin > Toolkit: https://prnt.sc/tm9h0l

5

By: yame
2 months ago Jul 22, 2020 at 11:05

WPBakery update required for Biolife Theme

By citm_enterprise in WordPressBiolife, Aug 12, 2020 at 01:56

Hi @citm_enterprise,

It means that the license key for a plugin is just applied for only one domain. And we applied for the Demo site.
When there is the update, we will update for the demo site then all the users can update for their sites later.
So, please provide me ...

1

By: yame
a month ago Aug 12, 2020 at 09:05

Top menu issue

By bassemsaad in WordPressBiolife, Aug 16, 2020 at 08:49

Please take the screenshot about the place you are mentioning to then I will check for you
You can provide me your admin account then my coder will help you

3

By: yame
a month ago Aug 24, 2020 at 10:48

Biolife Theme doesn't support 3 level menu structure

By Rifki5555 in WordPressBiolife, Aug 12, 2020 at 12:40

We built the theme based on the default design. All styles of the mega menu are showing on the demo site.
So please confirm, if you want to build the mega menu in a mega menu, it is impossible and we do not have the style for this

8

By: yame
28 days ago Aug 28, 2020 at 08:54

The 3x banners on the phone are not optimized.

By maticsvazic in WordPressBiolife, Jul 29, 2020 at 09:22

I sent it to my coder. Let him check then I will inform you the answer later. Thanks!

3

By: yame
30 days ago Aug 26, 2020 at 11:01

Newsletter dont works

By dasill in WordPressBiolife, Sep 2, 2020 at 06:32

My coder knew the reason. It is still working, but you disable this: https://prnt.sc/uetgye
So please check again and enable it.

4

By: yame
12 days ago Sep 14, 2020 at 02:47

how can we get demo number 12

By Rojanfood in WordPressBiolife, Sep 5, 2020 at 13:07

Now I see that you are using another theme.
If you don't want to lose all your data, you can upload the theme > Activate it then import the homepage you want. DO NOT INSTALL anything.
Or you can upload and activate the Biolife theme, let me know the homepage you want ...

9

By: yame
19 days ago Sep 7, 2020 at 06:56

how can add to client they can chose how many of product before going to cart page

By Rojanfood in WordPressBiolife, Sep 6, 2020 at 18:24

Hi @Rojanfood,

We do not understand you mean. Can you take more screenshots and explain them clearly?
And, you are using another theme, not Biolife theme: https://prnt.sc/udz9d3 Please use our theme then we will help you to check

Thank you!
Regards,
Yame

1

By: yame
17 days ago Sep 9, 2020 at 01:36

theme not work properly

By angelsarita85 in WordPressBiolife, Sep 5, 2020 at 12:14

Because we tried to install the theme for you via WP and it had that error, so we need to check your code to know what happens.
Please provide me your FTP or cPanel account. We will try to reinstall the theme via cPanel for you

15

By: yame
17 days ago Sep 9, 2020 at 07:37

Home 12 Demo Content

By yvz_uynk in WordPressBiolife, Sep 9, 2020 at 13:27

You can add all your accounts in the Secret information box below. Only you and me can see them.
Also, I do not see your admin account.

6

By: yame
15 days ago Sep 11, 2020 at 01:07

I HAVE PROBLEM IN INSTALLING THE THEME

By yvz_uynk in WordPressBiolife, Sep 10, 2020 at 16:26

Excuse me, what is your admin account? I must access your Dashboard site then I am able to import the demo theme.
I just see your cPanel account (even now it is not correct: https://prnt.sc/ugra2o) Do you have the admin account?

4

By: yame
12 days ago Sep 14, 2020 at 02:12

Top Menu

By maticsvazic in WordPressBiolife, Jun 22, 2020 at 14:57

Hi,

Just try to delete the line of this code. Then it will work

9

By: yame
a month ago Aug 6, 2020 at 07:56

Product add automatically

By dasill in WordPressBiolife, Jul 22, 2020 at 20:24

^^ Thank you. But I still do not see your rating yet ^^

18

By: yame
a month ago Aug 3, 2020 at 01:48

need to import the new pages , home 13 and on

By bassemsaad in WordPressBiolife, Jul 20, 2020 at 21:58

I imported again for you. Now if you want to use the Home 13, you can select here: https://prnt.sc/tsxysu and configure again the page.
If you need any help, please let me know, I will help you

5

By: yame
a month ago Aug 3, 2020 at 02:33

Installation

By tarig85 in WordPressBiolife, Aug 2, 2020 at 07:30

If you want to have the switching language feature (it means that you want to use the multi-language), you can use the plugin WPML. It will have a button then you can select the language you want to display. This plugin will help you to translate automatically.
In case your ...

6

By: yame
a month ago Aug 4, 2020 at 01:43

Header cannot be edited without coding

By tarig85 in WordPressBiolife, Aug 7, 2020 at 08:48

Hi @tarig85,

The theme just has the option to build for the homepage and Footer.
We do not have the option to build Header. You just can change the style of Header in Theme Options. In case you want to modify the header as your idea, it will belong to the customized ...

1

By: yame
a month ago Aug 9, 2020 at 02:41

Shop / Category Page is Crashed on Live Site

By vitalityfoods in WordPressBiolife, Jul 30, 2020 at 14:02

Hi,

Maybe the problem is about the cache. Now I see all the products are shown on page 2: https://prnt.sc/type71
Please clear cache your site and check again. Thanks!

11

By: yame
a month ago Aug 13, 2020 at 02:11

I can't upload home page

By alex_999 in WordPressBiolife, Aug 12, 2020 at 20:27

I don't know why also. The last time, I also found here but I did not see @@

Okay so do you need any assistance on this ticket? If not, may I close it?

5

By: yame
a month ago Aug 15, 2020 at 18:55

Elementary plugin

By ahmedomar116 in WordPressBiolife, Aug 16, 2020 at 18:44

Hi @ahmedomar116,

Please refer to this document if it can solve your issue: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-use-wpbakery-page-builder-for-pages/
Otherwise, please provide me your admin account. And take the screenshot for your question, then I will check for you

Regards,
Yame

1

By: yame
a month ago Aug 18, 2020 at 02:56

Header in category/archive pages

By sipahi in WordPressBiolife, Aug 17, 2020 at 11:27

I am on your site and checking some pages. I don't see the difference.
Pls take a look these attachments:

https://prnt.sc/u1ywzm
https://prnt.sc/u1yx4w
https://prnt.sc/u1yx9x
The header is still there. Or could you please explain clearly?

4

By: yame
a month ago Aug 19, 2020 at 02:52

How to change the currency of the site? Thanks!

By pzuletap in WordPressBiolife, Aug 23, 2020 at 21:58

Thank you.

I see that you changed into your currency: https://prnt.sc/u654ev Do you need help for this point?
Change this menu: https://prnt.sc/u654tq, you can go here: https://prnt.sc/u6554h

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and ...

6

By: yame
30 days ago Aug 26, 2020 at 10:57

Problem Translation

By hernanmdq in WordPressBiolife, Aug 6, 2020 at 13:43

I see this text was translated: https://prnt.sc/u659e8
Do you see it?

8

By: yame
30 days ago Aug 26, 2020 at 11:03

Wishlist "White side"

By dasill in WordPressBiolife, Sep 5, 2020 at 13:48

Hi,

I don't see as yours: https://prnt.sc/ucb9es
You may clear the cache of your browser and your site to check it again

Regards,
Yame

1

By: yame
20 days ago Sep 6, 2020 at 03:17

Website unresponsive after using animation and slider animation available in theme

By jctretail in WordPressBiolife, Sep 15, 2020 at 12:12

I got the answer:
1. Products do not show: This is the reason: https://prnt.sc/umcocx

2. The text will be translated in the plugin Toolkit.
It is in this file: frontend.min.js
ovic-toolkit/includes/frontend/assets/js/frontend.min.js

14

By: yame
a day ago Sep 25, 2020 at 03:49

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