42 topics
TOPIC POSTS LAST POSTER
Probles

By maticsvazic in WordPressBiolife, Apr 21, 2020 at 16:44

Hi Yama,
When the website loads and reaches 404, it all stops for "1.5 to 2"s, can we solve this in any other way? (show in the picture) We tried to delete the image from CSS so that it does not call, but without success :( It’s not a problem ...

23

By: maticsvazic
an hour May 28, 2020 at 11:08

biolife

By shirleydayan in WordPressBiolife, May 3, 2020 at 02:30

Hi,

I cannot access to your admin account: https://prnt.sc/saerou Pls check again.
And provide me your ftp account also, let me know the homepage you want then I will help you to re-install the theme

Regards,
Yame

1

By: yame
24 days ago May 4, 2020 at 01:25

Theme not working

By ahorppu in WordPressBiolife, May 2, 2020 at 06:24

I know your feeling when you cannot install the theme. However, it lays on some different reason. Maybe because of your networking, hosting / server, ...
We still cannot check the problems that occur on your site so we cannot give you the correct answer and help you solve it. If ...

4

By: yame
23 days ago May 5, 2020 at 10:26

footer not display

By riteshreshamwala in WordPressBiolife, May 6, 2020 at 14:28

select info icon
Enter info text 1
Enter info text 2
These show in Header style 02: https://prnt.sc/scxjv3
And why is your preview of Header style 13 different from Demo: https://prnt.sc/scxk7n?
Could you pls provide me your admin account? Then I will check for you

4

By: yame
20 days ago May 8, 2020 at 03:07

Hỗ trợ giao diện Biolife

By dangtrungluong in WordPressBiolife, Apr 30, 2020 at 14:16

Coder bên mình đã check lại. Mình cũng đã share cho bạn link Drive. Sp đã show ra ngay khi vào sute và chọn tab.
Bạn vui lòng clear cache, check lại và cho mình biết kết quả

Cảm ơn!

8

By: yame
19 days ago May 9, 2020 at 04:04

header color and footer presence

By Josecarlosez in WordPressBiolife, May 8, 2020 at 18:20

Hi,

Could you please provide me your admin account? I need to check in your site then will give you the correct answer

Awaiting your reply soon ...
Regards,
Yame

1

By: yame
19 days ago May 9, 2020 at 03:40

Ovic Plugin is not working correctly

By schidre in WordPressBiolife, May 16, 2020 at 15:55

Hi,

I cannot reach into your admin account: https://prnt.sc/siciyv
Also, I do not see pw of FTP account.

Pls provide me the correct accounts, take the screenshots for your issue then I will check for you

Regards,
Yame

1

By: yame
11 days ago May 17, 2020 at 11:02

All sorts of problems - fresh install

By nymphbyte in WordPressBiolife, May 20, 2020 at 10:56

Homepage 14 is the new design we designed for this theme. So in order to import homepage 14, you have to install the theme from the beginning.
So if your site does not have any your own data, content, you can download the latest version of the theme and install ...

5

By: yame
7 days ago May 21, 2020 at 11:23

RTL there is problem in align

By isupports in WordPressBiolife, May 26, 2020 at 06:54

Hi,

Please keep calm.
I don't know where you provided the account. If you used to contact me, hope that you would remind me (Because I have a lot of customers and when I checked your info, I saw nothing)

Currently, I just see some disappear images. So is this your issue? ...

4

By: yame
a day ago May 27, 2020 at 01:51

Error displaying web

By marketingspcc in WordPressBiolife, Dec 16, 2019 at 23:11

Are there any news? Please I need to solve this problem asap due to this issue is affecting the sales of the company.

4

By: marketingspcc
5 months ago Dec 27, 2019 at 15:05

Search bar not support multi language

By fsctech in WordPressBiolife, May 11, 2020 at 13:32

For infos: i've give you review 5 stars. https://themeforest.net/ratings/3136616
I've another question:
search bar in the header style2 support multi language?
how can i translate the text in the search bar?
how can i make it work for search in all category product?

0

By: fsctech
16 days ago May 11, 2020 at 13:32

Can't import theme demo

By wagner65 in WordPressBiolife, Apr 12, 2020 at 06:30

You're welcome. I hope that you will spend a little time to rate with 5 stars for my team on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. Will you do that, won't you?
It is really worth to me.

Thank you so much!
Regards,

7

By: yame
a month ago Apr 14, 2020 at 09:40

the download link has expired

By xpertact in WordPressBiolife, Apr 16, 2020 at 02:43

Hi,

I have some customers who have the same issue with you. But the reason is because the hosting is not allowed to upload the package, not from the theme. I am trying to upload theme package via FTP for you and it's done: https://prnt.sc/s08q3p

For now pls install it normally. If ...

1

By: yame
a month ago Apr 16, 2020 at 03:13

Problem with translating the theme

By drozumek in WordPressBiolife, Apr 6, 2020 at 12:57

For translating In Stock and Out of stock, please negative to file functions.php in Child theme then replace the texts you want: https://prnt.sc/s1069i

13

By: yame
a month ago Apr 17, 2020 at 07:31

mobile sticky bottom bar

By savvar in WordPressBiolife, Apr 10, 2020 at 09:37

Pls add this css code into the custom css of Theme Options. And remember to backup this. We will not support again if you loose it.

.mobile-footer:not(.is-sticky){
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
transform: ...

9

By: yame
a month ago Apr 20, 2020 at 11:49

quantity + -

By savvar in WordPressBiolife, Mar 31, 2020 at 18:10

So it belongs to the custom job. You can submit ticket on the custom server then the Admin will discuss to you the fee

Thank you!

3

By: yame
a month ago Apr 27, 2020 at 08:43

Serious problem with the biolife footer

By Corrado1965 in WordPressBiolife, Apr 26, 2020 at 18:03

Hi @nymphbyte,

Pls submit ticket and provide me your admin + ftp account. I will check for you

Thank you!
Yame

6

By: yame
a month ago Apr 28, 2020 at 03:53

Not able to Edit the Footer as No footer builder is enabled

By schidre in WordPressBiolife, Apr 28, 2020 at 17:00

This is the guideline that you can do (we would like to do it for you but you said that do not touch into your site so we will give you the way to do it)
Pls remove this https://prnt.sc/s94hhl in file functions.php then your Footer will show. We will update ...

7

By: yame
27 days ago May 1, 2020 at 10:06

footer issues

By savvar in WordPressBiolife, Apr 21, 2020 at 19:58

You're welcome.

I hope that you will be satisfied with this support and will leave your best rating with 5 stars on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 It is really worth to me

Thank you so much!
Yame

8

By: yame
26 days ago May 2, 2020 at 06:23

Footer section missing

By SeekandOffer in WordPressBiolife, Apr 30, 2020 at 17:01

Hi,

We updated this bug in the latest version of the theme. Pls download the theme package then update for your site

Regards,
Yame

7

By: yame
9 days ago May 19, 2020 at 10:31

Mega Menu Error

By rbool in WordPressBiolife, May 3, 2020 at 06:30

DONE. My coder updated for you and now I see it works: https://prnt.sc/sb7g2e
Pls check again your site then let me know

Regards,
Yame

2

By: yame
23 days ago May 5, 2020 at 10:20

Footer missing - fresh install

By nymphbyte in WordPressBiolife, Apr 29, 2020 at 12:57

It is because of the code from theme. My coder fixed it for you and he will update for demo later.

If you satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It ...

6

By: yame
23 days ago May 5, 2020 at 00:45

Issues with theme template

By Martin1103 in WordPressBiolife, Mar 27, 2020 at 14:55

Okay I will exchange via Gmail with you. Thanks!

24

By: yame
23 days ago May 5, 2020 at 00:54

Footer Content Missing Completely

By giridharan in WordPressBiolife, Apr 28, 2020 at 14:44

So just go ahead to update Toolkit to the latest version.
If there is any problem with Footer again, you can do as this guideline:
Remove this line: https://prnt.sc/sb0d1l in file functions.php
Because it is the error in code so we will update for demo theme later.

Thank you!

15

By: yame
23 days ago May 5, 2020 at 01:19

Footer and menu

By Martin1103 in WordPressBiolife, May 4, 2020 at 18:54

Hi,

I know that issue. Because it is the bug of theme.
I will give you the guideline and you can solve by yourself.
Please remove this line: https://prnt.sc/sb6r4t in file functions.php. Then Footer will show.
We will update for demo site later.

If you cannot do this, pls let me know, ...

1

By: yame
23 days ago May 5, 2020 at 09:44

Footer missing

By asgar_786 in WordPressBiolife, May 5, 2020 at 07:13

Hi,

I will give you the guideline so that you can solve it by yourself. This is the bug of theme and we will update for demo site later.
Remove this line: https://prnt.sc/sb6dpd in file functions.php. Then your Footer will show

If you cannot do this, pls let me know then my coder ...

1

By: yame
23 days ago May 5, 2020 at 09:22

Different issues

By plantful in WordPressBiolife, May 6, 2020 at 06:53

DONE. Is this what you want: https://prnt.sc/scxeyc ?

5

By: yame
20 days ago May 8, 2020 at 02:54

Biolife Unable to import data

By getupsolutions in WordPressBiolife, May 6, 2020 at 08:43

Thank you, I see your reply.
I switched into Home 06 for you already.
The next time, you can do it here: https://prnt.sc/sceilx

Hope that you will rate with 5 stars for me on website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723

Thank you so much!
Yame

3

By: yame
21 days ago May 7, 2020 at 07:21

Problem with footer

By AltNatPhototour in WordPressBiolife, May 9, 2020 at 10:23

It's done for you. My coder fixed for you. Please check again then let me know.

3

By: yame
17 days ago May 11, 2020 at 01:24

Show Footer

By Butterbrotundkaviar in WordPressBiolife, May 6, 2020 at 08:07

Great.
If you satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much and have a great day!
Yame

5

By: yame
17 days ago May 11, 2020 at 10:59

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