HomeSupport System
436 topics
TOPIC POSTS LAST POSTER
costumization: costume name

By Ricardomb75 in WordPressArmania, Nov 18, 2020 at 21:47

Hi @Ricardomb75,

My coder needs your admin + FTP account, the JavaScript you mentioned above (what it is, where it is,...)
And take the screenshots for the "name theme" you want to change. Then he will help you to check

Regards,
Yame

 1

By: yame
2 months ago Nov 19, 2020 at 08:41

Biolife HEADER-TOP color problem(STYLE-2)

By salihtastan in WordPressBiolife, Nov 19, 2020 at 10:01

Hi, @salihtastan

Could you please take the screenshots for the location you want to change the color?
And provide me your admin account. My coder will help you to check then give you the correct css code

Regards,
Yame

 1

By: yame
a month ago Nov 23, 2020 at 01:55

Related Products not working

By divyeshmer in WordPressWorldmart, Nov 19, 2020 at 15:57

Hi @divyeshmer,

Please provide me your admin + FTP account. I would like to check your site then will give you the correct answer

Regards,
Yame

 1

By: yame
a month ago Nov 20, 2020 at 01:50

instagram photos too large

By Nomadicmovement in WordPressBoutique, Nov 19, 2020 at 03:45

Hi,

I tried but it is not correct: https://prnt.sc/vozhp5.
Also. to sum up, you just want to enlarge the images on Instagram, don't you?

 5

By: yame
a month ago Nov 24, 2020 at 09:58

Adjusting mobile version

By Noldastudio in WordPressBiolife, Nov 21, 2020 at 21:39

Thanks, I got your accounts in another ticket and I will reply to this ticket so that I will able to control your issue easily

1. I still see that on the mobile version, it is showing your logo image: https://prnt.sc/vpxfjx
Change header color on the mobile version: This color is getting ...

 2

By: yame
a month ago Nov 25, 2020 at 15:31

Custom name

By Ricardomb75 in WordPressArmania, Nov 22, 2020 at 14:03

Hi, @Ricardomb75

I still do not see your admin account. Please provide it.
And take the screenshots for your issue also. My coder will check faster

Thank you!
Regards,
Yame

 1

By: yame
a month ago Nov 23, 2020 at 09:31

demo import does not work

By mark9001 in WordPressArmania, Nov 18, 2020 at 11:25

Just take the screenshots to explain better and then provide me your admin account, I will help you to check for you.
This is the menu on your site: https://prnt.sc/votdlj and what you want to do, just mark on the right place then explain, I will understand better. Thanks!

 5

By: yame
a month ago Nov 24, 2020 at 03:00

how to create buy now button for single product

By labfab in WordPressArmania, Nov 24, 2020 at 10:15

Hi, @labfab

Could you please take the screenshots for your question?
And provide me your admin + FTP account so that my coder can check your site. After that, we will give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
a month ago Nov 25, 2020 at 15:00

Change color

By toki666 in WordPressArmania, Nov 24, 2020 at 10:23

Hi, @toki666

The main color you setup in Theme Options will only change a few fixed positions in the theme.
So please take the screenshots of the positions you want to change the color. My coder will check and give you the css code if it needs to change by css

Regards,
Yame

 1

By: yame
a month ago Nov 25, 2020 at 15:05

KuteShop Elementor Version

By johnwillz94 in WordPressKuteShop, Nov 25, 2020 at 05:46

Hi, @johnwillz94

1. When there is a new update version, Envato will send you an email. Also, there will be the update feature shows on the panel: https://prnt.sc/vqfjym
Now the latest version is 1.0.1.
2. In order to update the theme to the latest version, please do as this guideline:
- Activate the default ...

 2

By: yame
a month ago Nov 26, 2020 at 10:18

Problem with VOKA

By Assist_Media in WordPressVoka, Nov 2, 2020 at 11:54

1. There is a custom css code that inserted this effect. My coder has fixed it again and the css code is in Theme Options, the line 18th. You should back up this code when you update the theme in the future.
2. The third-party plugin: He is still checking. ...

 11

By: yame
a month ago Nov 25, 2020 at 08:35

update with plugin envato market

By toki666 in WordPressArmania, Nov 25, 2020 at 20:03

Hi, @toki666

Which plugin are you mentioning to?
Pls let me know then I will check for you

Regards,
Yame

 1

By: yame
a month ago Nov 26, 2020 at 09:16

error in all pages

By basemzt in WordPressArmania, Nov 24, 2020 at 07:41

Excuse me, what is the server account?
And pls provide your accounts in the Secret information box below. It is safe for your site

 3

By: yame
a month ago Nov 27, 2020 at 02:13

Header modification please

By mark9001 in WordPressArmania, Nov 24, 2020 at 10:14

I see that your header is messing up. I didn't see this yesterday. Do you need help?

 8

By: yame
a month ago Nov 27, 2020 at 02:00

theme insatalltion

By 3DKD in WordPressTechOne, Nov 26, 2020 at 20:19

Hi, @3DKD

I tried with the account you provided but it is not correct: https://prnt.sc/vqw2ge
Pls check again then let me know. It will be better when you can update the account in your last ticket. It will be easier for me to control your issues

Thank you!
Regards,
Yame

 1

By: yame
a month ago Nov 27, 2020 at 01:05

add to cart button not working on mobail

By labfab in WordPressArmania, Nov 27, 2020 at 09:01

Hi, @labfab

Could you please take the screenshots for your question?
And provide me your admin + FTP account so that my coder can check your site. After that, we will give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
a month ago Nov 30, 2020 at 04:33

I want a refund

By Spark53 in WordPressArmania, Nov 29, 2020 at 08:59

Don't worry. Just provide me your admin + FTP account and let me know the homepage you want, I will help you to re-install the theme properly.

 3

By: yame
a month ago Nov 30, 2020 at 11:56

info needed for 3rd party plugin for theme Biolife version 1.1.4

By KARDIAGRAM in WordPressBiolife, Nov 30, 2020 at 10:58

Hi, @KARDIAGRAM

Please provide me your admin account. I would like to check your site first then I will give you the answer
And please take the screenshots for your question, I will be easier to understand you

Regards,
Yame

 1

By: yame
a month ago Dec 1, 2020 at 07:40

Slowdown testimonials slider. It moves to fast to read.

By thevendorcollective in WordPressArmania, Nov 30, 2020 at 16:39

Hi,

Could you provide me again with your admin + FTP account?
And take the screenshots about your question, then I will help you to check

Regards,
Yame

 1

By: yame
a month ago Dec 2, 2020 at 03:40

My theme is not working

By andreaclp28 in WordPressArmania, Dec 1, 2020 at 03:19

Hi, @andreaclp28

Please provide me your admin + FTP account.
You may just activate the theme without importing the demo data, so there will no content to display.
Also, please let me know the homepage you want. I will check your site and help you to re-install the theme properly

Regards,
Yame

 1

By: yame
a month ago Dec 2, 2020 at 02:12

Testimonials module does not save html

By mwlojewski in PrestashopBoutique, Dec 2, 2020 at 16:43

Hi, @mwlojewski

Please provide me your admin + FTP account.
Take the screenshots about your question then my coder will help you to check

Regards,
Yame

 1

By: yame
a month ago Dec 3, 2020 at 08:52

Change Icon

By decimoarte in PrestashopSuperShop, Dec 4, 2020 at 09:39

Hi,

Please let me know the icon you want to replace then my coder will do it for you
Also, we see that your site is not working: https://prnt.sc/vxco3z Please check again from your hosting server

 2

By: yame
a month ago Dec 7, 2020 at 09:33

Products in demo Woocommerce always appear

By Alia2enlaWeb in WordPressBiolife, Dec 4, 2020 at 11:01

Hi, @Alia2enlaWeb

Sorry for the delay because we had trouble with the hosting. I replied but it did not work. Now it's fine

Could you please let me know clearly your issue? Please take the screenshot then explain more details. Then I will check for you

Regards,
Yame

 1

By: yame
a month ago Dec 8, 2020 at 15:08

Woocommerce shopping product is stuck when add to cart

By Alia2enlaWeb in WordPressBiolife, Nov 25, 2020 at 12:42

Hi,

Today I get the feedback. He tried to work with your hosting, but it was quite hard to modify. Is it possible to remove the cache temporality on your hosting? He needs that to get the correct result when checking with the .js

Pls let me know then my coder will ...

 7

By: yame
a month ago Dec 8, 2020 at 01:36

Problem in the product page

By ThunderOO7 in HTML TemplatesKuteShop, Dec 5, 2020 at 06:11

Hi, @ThunderOO7

Could you please explain clearly your issue? Take the screenshot and provide your admin account. My coder will check for you

Regards,
Yame

 1

By: yame
a month ago Dec 9, 2020 at 08:15

I can't find demo data in the theme.

By Shenal1998 in WordPressBoutique, Dec 5, 2020 at 11:10

Hi, @Shenal1998

Could you please provide me your admin + FTP account?
I would like to check your site then will help you. And let me know the homepage you want

Regards,
Yame

 1

By: yame
a month ago Dec 7, 2020 at 07:13

theme insatalltion

By 3DKD in WordPressTechOne, Nov 26, 2020 at 20:19

I got you via skype. I left my message. Pls check it.

Thank you!

 14

By: yame
a month ago Dec 9, 2020 at 01:43

Get rid of wordpress frame on vendor dashboard

By Tiffwillson in WordPressArmania, Dec 6, 2020 at 20:49

Your FTP is not correct: https://prnt.sc/vzgjof
We cannot check anything without accessing your site.
So please provide the correct accounts (admin + Vendor dashboard also) so that we can check. Thanks!

 3

By: yame
a month ago Dec 10, 2020 at 04:25

Update colors on dashboard?

By Tiffwillson in WordPressArmania, Dec 3, 2020 at 00:44

Your FTP is not correct: https://prnt.sc/vzgjof
We cannot check anything without accessing your site.
So please provide the correct accounts (admin + Vendor dashboard also) so that we can check. Thanks!

 6

By: yame
a month ago Dec 10, 2020 at 04:25

Why is demo data not installed properly?

By Dilhan89 in WordPressOcolus, Dec 8, 2020 at 15:06

- The 1st one: I don't see as in your screenshot: https://prnt.sc/vzjkq3
- The 2nd one: I don't understand this. Could you explain more details?

 7

By: yame
a month ago Dec 10, 2020 at 07:43

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES