13 topics
TOPIC POSTS LAST POSTER
Php conflict

By geniiusbuy0 in WordPressUminex, Sep 17, 2025 at 12:27

Hi your theme plugins are outdated and this is conlficting with elementor as it can't display elementor edit mode unless this plugin (Ovic Addon Toolkit) is deactivated. and this plugins is exhausting server resources e.g CPU Usage. Please kindly look into this and update your plugins to be compatible with ...

0

By: geniiusbuy0
a day ago Sep 17, 2025 at 12:27

Request for Assistance with Uminex WooCommerce Theme Demo Data

By Veilingcoach in WordPressUminex, Dec 27, 2023 at 17:28

Okay,
We will set up demo 21 of Uminex for you.
Please be patient!
Regards,

1

By: james
a year ago Dec 28, 2023 at 14:53

Elementor doesn't work

By WebspotIntegration in WordPressUminex, Jan 31, 2024 at 10:04

Hi,
At the moment Elementor v3.19.x is unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible
Regards,

5

By: james
a year ago Feb 20, 2024 at 06:59

Filters are not working properly

By Veilingcoach in WordPressUminex, Feb 12, 2024 at 09:21

Hi,
Our supporter has solved the issue. Please check it.
Thank you very much for your patient!
Regards,

2

By: james
a year ago Feb 23, 2024 at 08:11

Homepage is duplicated and the footer is not working

By Kld20 in WordPressUminex, Feb 12, 2024 at 22:15

Okay,
Our supporter will help you soon.
Regards,

8

By: james
a year ago Mar 12, 2024 at 04:02

elementor not working with ovic add-on toolkit plugin

By xnonim in WordPressUminex, Mar 24, 2024 at 17:32

Hi,
It is okay!
Because the higher Elementor's version has some issue. So please roll back to Elementor 3.18.3 the issue will be solved.
Regards,

3

By: james
a year ago Mar 26, 2024 at 09:20

elementor not work,and the slider its changed after update

By MobWebLimited in WordPressUminex, Mar 27, 2024 at 05:39

Hi,
The elementor has some issues. Our supporter has rolled back elementor v3.18.3.
You can check your site now.
Regards,

3

By: james
a year ago Mar 28, 2024 at 08:21

Customization issues

By AsaNwa in WordPressUminex, Jul 22, 2024 at 11:56

Hi,
The issue has been solved, I have updated your site, please check your site again.
Regards

7

By: LamHB
a year ago Jul 30, 2024 at 07:30

Uminex theme issues

By mohamedbenamor in WordPressUminex, Dec 6, 2024 at 15:46

Hi,
1. This is a problem with the new Elementor version, we have updated, please follow the instructions at: https://uminex.kutethemes.net/documentation/docs/update-theme-for-elementor-3-19-0-or-later/update-theme-for-elementor-3-19-0-or-later/
2. About "Quick view" & "Wishlist": I have fixed and updated the theme for you.
Regards

1

By: LamHB
9 months ago Dec 9, 2024 at 01:47

Theme question

By geniiusbuy0 in WordPressUminex, Mar 23, 2025 at 16:23

Hi, Sorry for the late reply
1. Please send me your wp-admin login so I can install it for you
2. This has no customization to use, you need to request a paid custom job to do this. Please email kutethemes@gmail.com to discuss requirements and fees.
4. You can go to Theme Options ...

1

By: LamHB
5 months ago Mar 31, 2025 at 01:14

logo size

By geniiusbuy0 in WordPressUminex, Mar 26, 2025 at 10:45

Hi,
- ogo size:
You can use the following css and add it to Theme Options / General / ACE Settings / Editor Style ( screenshot_1 ):
body .logo a {
max-width: 100px;
}
- The settings for Top-header:
Đây là item của 1 menu ( Submenu 1 ), bạn có thể vào ...

1

By: LamHB
5 months ago Mar 31, 2025 at 03:22

Mobile interface issue

By geniiusbuy0 in WordPressUminex, Jul 28, 2025 at 00:13

This problem comes from cache, mobile and desktop versions may be cached wrongly, please clear cache after each time there are many changes in settings in your website (screenshot_1).
I have cleared cache and tried again and everything is ok, please check again.

5

By: LamHB
a month ago Aug 4, 2025 at 03:12

Request for Update or Refund on Theme Installation Service

By nsapsar in WordPressUminex, Feb 12, 2024 at 09:53

Dear KuteThemes Support Team,

I am writing to express my concern regarding a purchase I made for a theme installation service, for which I paid $49. Unfortunately, I have not received any communication or update from your team regarding the installation process.

Given the lack of response, I am reaching out to ...

0

By: nsapsar
a year ago Feb 12, 2024 at 09:53

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible