15 topics
TOPIC POSTS LAST POSTER
Vender Dashboard

By fumi_fumi in WordPressOcolus, Oct 18, 2020 at 22:58

Excuse me, I cannot access your URL: https://prnt.sc/vcefdy
Could you pls check again? And provide again clearly your admin + FTP account?

4

By: yame
24 days ago Nov 3, 2020 at 08:28

change the width of the shop page

By Sarafan_Serg in WordPressOcolus, Oct 29, 2020 at 14:51

Pls explain by the screenshot. I will be easier to understand then I will give you the correct answer

7

By: yame
19 days ago Nov 8, 2020 at 03:59

Change Product Load Animation

By public_fibre in WordPressOcolus, Nov 6, 2020 at 09:21

Hi @public_fibre,

Excuse me, I still do not get you mean.
Could you please take the video to explain? Then I will help you to check

Regards,
Yame

1

By: yame
20 days ago Nov 7, 2020 at 03:44

Google Map for iOS

By fumi_fumi in WordPressOcolus, Nov 11, 2020 at 22:44

Hi @fumi_fumi,

We cannot access your site: https://prnt.sc/vig6vm
Also, your FTP account is not correct: https://prnt.sc/vig811

Pls check again. And take the screenshots for your issue then I will check faster
Thank you!
Regards,
Yame

1

By: yame
14 days ago Nov 13, 2020 at 08:03

No display Google Map for iOS

By fumi_fumi in WordPressOcolus, Nov 14, 2020 at 10:26

Hi @fumi_fumi,

I don't understand you mean. You want to know how to access the map on IOS.
Your account is not able to access it. Please explain this and guide me on how to check your site then I will check for you

Regards,
Yame

1

By: yame
10 days ago Nov 17, 2020 at 07:39

How to display the Map for iOS

By fumi_fumi in WordPressOcolus, Nov 18, 2020 at 01:44

Hi @fumi_fumi,

Could you pls provide me again your admin + FTP account?
Then I will send yoru question to my coder. He will check then give you the correct answer

Thank you!
Regards,
Yame

1

By: yame
8 days ago Nov 19, 2020 at 03:49

Ocolus: instagram module. How use?

By StOphlam in WordPressOcolus, Oct 13, 2020 at 14:47

That is, the "Oculus: Instagram" module for wpbakery page builder will not work.
And do you suggest using third-party plugins to display feed images from Instagram?
Did I understand correctly?

5

By: StOphlam
30 days ago Oct 28, 2020 at 12:45

About the tab

By fumi_fumi in WordPressOcolus, Nov 11, 2020 at 04:42

Please tell me how to change and add or delete the name of the corner which is the attached image.
As it is a problem not to be able to access my FTP and the login of WordPress, only using this capture and advise me
or please give me another way ...

4

By: fumi_fumi
13 days ago Nov 14, 2020 at 10:34

Shipping a different address

By n4navz in WordPressOcolus, Oct 5, 2020 at 06:54

Hi @n4navz,

This is the default part of WooCommerce. We cannot touch into the core ti edit so we do not support this.
If you want to edit something, it belongs to the customized job. Hope you understand

Regards,
Yame

1

By: yame
a month ago Oct 6, 2020 at 02:22

WPBakery not working

By destrukt_studio in WordPressOcolus, Sep 10, 2020 at 08:33

It is because your hosting is quite weak.
The shortcode is still open: https://prnt.sc/uvbb1p But it needs a short second to load. So you should contact your hosting to improve it

15

By: yame
a month ago Oct 8, 2020 at 08:56

Image thumbnail size being overided by theme, we want to change.

By public_fibre in WordPressOcolus, Sep 29, 2020 at 08:43

When you mentioned the thumbnail product images, do you want to change the resolution of these images: https://prnt.sc/uy4huw on the Single product page?
When you hover over them, another image comes up: You can set here: https://prnt.sc/uy4i9i

5

By: yame
a month ago Oct 13, 2020 at 01:44

Customisable Menus Not Rendering in Ocolus

By public_fibre in WordPressOcolus, Oct 5, 2020 at 12:49

DONE: https://prnt.sc/uwpawc
I made a test and now I see the shortcode is being edited. Pls check your site again

3

By: yame
a month ago Oct 10, 2020 at 13:51

Can We Switch Domain

By public_fibre in WordPressOcolus, Oct 5, 2020 at 16:38

We updated the new domain for your profile and I see no troubles: https://prnt.sc/uwpbl4
We do not change anything except changing your domain. So if you see any problem, pls take the screenshot then I will help you to check

3

By: yame
a month ago Oct 10, 2020 at 13:53

se tiene problemas con el editor

By gomaagencialatam in WordPressOcolus, Oct 7, 2020 at 07:04

DONE. The Toolkit plugin is old. He has replaced the new one for you and now you can edit the shortcodes.
Pls check your site then let me know

Regards,

9

By: yame
29 days ago Oct 29, 2020 at 09:34

Disable Quick View

By eyedentity in WordPressOcolus, Nov 18, 2020 at 07:35

Hi @eyedentity,

If you want to disable the quick view icon, please deactivate the plugin YITH WooCommerce Quick View. It will not show again: https://prnt.sc/vlcuz0

Regards,
Yame

1

By: yame
9 days ago Nov 18, 2020 at 09:52

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