• Customer

    Website problem

    Posted by: caferace1 Jun 11, 2025 at 08:57 (2 days ago)
    Good morning, I want to report something. Very often our site is down, it is not reachable for several minutes and then it comes back online. We have contacted our server provider but he told us that it does not depend on the server. They told us that it most likely depends on the theme used or installed plugins. We only have on the site what we have installed via your template. Can you check the reason for these continuous site downtimes?

  • Customer

    Posted by: LamHB, Jun 13, 2025 at 09:09 (4 hours ago)

    Hi,
    I have been trying to access your website for about 8 hours and have not encountered any problems like you said. If you have any problems, please take a screenshot or record a video of the screen and send it to us so we can check it for you.
    Regards!

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