47 topics
TOPIC POSTS LAST POSTER
Production Addition Option is not avaiable

By 05ubaid in WordPressKuteShop, Aug 4, 2020 at 12:14

Hi,

I have already provided you credentials so you can check it that I cannot add new product.

However, please find below screenshot for your reference.

https://imghostr.com/544a07_pcj

2

By: 05ubaid
10 hours ago Aug 5, 2020 at 08:42

Category Issue

By 05ubaid in WordPressKuteShop, Jul 26, 2020 at 20:11

Thanks a lot...I provided comments on support also................

4

By: 05ubaid
2 hours ago Aug 5, 2020 at 16:04

Changing of Image in Categories

By 05ubaid in WordPressKuteShop, Aug 5, 2020 at 17:46

Hi,

How can I change this image from admin panel of website for any category.

https://imghostr.com/013928_v98

0

By: 05ubaid
an hour Aug 5, 2020 at 17:46

Changing Furniture to some other category

By 05ubaid in WordPressKuteShop, Aug 5, 2020 at 17:51

Hi,

How can I change this category and sub-categories from admin panel of website. In the image, it is furniture; I want to change it to some other category and sub-categories. Kindly suggest.

https://imghostr.com/4ff7bf_x2o

0

By: 05ubaid
59 minutes ago Aug 5, 2020 at 17:51

Activacion slider revolution

By mercatexpromos30 in WordPressKuteShop, May 5, 2020 at 18:04

Hi,

When you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme. These keys are to let you update those plugins automatically. If you want, you can buy those plugins for your own. Otherwise, you can dismiss these ...

1

By: yame
2 months ago May 6, 2020 at 09:37

Kute Shop

By elitseo in WordPressKuteShop, May 29, 2020 at 11:55

Hi,

Thanks for your video.
So please provide me your admin + CPN account, my coder will take a look for you

Awaiting your reply...
Regards,
Yame

1

By: yame
2 months ago May 30, 2020 at 07:17

edit header

By ayman_ala in WordPressKuteShop, May 30, 2020 at 07:47

So could you provide me your admin account? Then I will check for you the reason why you cannot change the logo.
Thank you!

4

By: yame
2 months ago Jun 3, 2020 at 00:37

Problems with template installation - KuteShop - Fashion, Electronics & Marketplace WooCommerce Theme (RTL Supported)

By KarinaTimana in WordPressKuteShop, Jun 6, 2020 at 20:59

Hi @KarinaTimana,

If you need any support, please provide me your admin + ftp account of your site and take the screenshots to describe more details for your issues then I will check for you faster.

Awaiting your reply...
Regards,
Yame

1

By: yame
a month ago Jun 7, 2020 at 10:53

still waiting install demo 7 RTL

By yasserboulanouar in WordPressKuteShop, Jun 26, 2020 at 19:43

Ohhhh. Sorry, I replied on your email. Please check it
Thank you so much!

1

By: yame
a month ago Jun 27, 2020 at 08:58

About new update theme

By Krisatomem in WordPressKuteShop, Jul 9, 2020 at 06:50

Hi Krisatomem,

Which update are you mentioning to?
Please explain more details for your question then I will give you the correct answer

Awaiting your reply...
Regards,
Yame

1

By: yame
27 days ago Jul 9, 2020 at 09:55

i cant find OVIC THEME CONFIGon my plugin as it didnt show

By wongef100 in WordPressKuteShop, Jun 21, 2020 at 22:44

I asked him already. He will check again.
I see you have 3 plugins about the cache. You should use one of them to make sure that they will have no problem with the conflict.

28

By: yame
15 days ago Jul 21, 2020 at 01:08

setup and install website

By Azeritravel in WordPressKuteShop, Jun 18, 2020 at 17:46

I got you. Thank you!

68

By: yame
13 days ago Jul 23, 2020 at 01:29

Mobile opening problem

By Krisatomem in WordPressKuteShop, Jul 22, 2020 at 09:26

Hi @Krisatomem,

Could you please take the screenshot and mark on the location that you see it is not good looking?
Then I will check for you

Awaiting your reply
Regards,
Yame

1

By: yame
13 days ago Jul 23, 2020 at 01:35

import rtl demos

By youssefrefaatcom in WordPressKuteShop, Jul 26, 2020 at 19:41

We used to install the plugin RTL Tester for you so that you can switch your site into the RTL version: https://prnt.sc/tqf78m But now I don't see it.
Have you uninstalled it?

12

By: yame
5 days ago Jul 31, 2020 at 02:29

iPad Pro - Menus not showing on Landscape

By gdiazultra in WordPressKuteShop, Jul 28, 2020 at 22:16

Yes, I did it also. And I still see the vertical menu there as in the screenshot I sent you above

7

By: yame
4 days ago Aug 1, 2020 at 09:28

Problem importing the demo

By adebayo23 in WordPressKuteShop, May 14, 2020 at 13:08

Hmm okay. So pls let me know when you can do it

Regards,

8

By: yame
2 months ago May 17, 2020 at 10:52

Footer

By hjenkinsii in WordPressKuteShop, May 19, 2020 at 00:43

Hi,

Pls config for WPBakery plugin: https://prnt.sc/sjgfp6

If you cannot do it, pls check again your admin account then I will check for you. Currently, I cannot reach into yours: https://prnt.sc/sjggq1

Regards,
Yame

1

By: yame
2 months ago May 19, 2020 at 07:00

How to update wpbakery

By viviankhoo in WordPressKuteShop, May 20, 2020 at 12:24

Hi @viviankhoo,

In order to update this plugin, pls refer to this document: https://new-boutique.kutethemes.net/documentation/docs/some-customizing/2-update-wpbakery-page-builder-plugin/

WPbakery is not working in the footer builder: You can refer to this document if that is your issue: https://new-boutique.kutethemes.net/documentation/docs/some-customizing/3-using-wpbakery-page-builder-for-pages/

If your issues are different, pls provide me your admin account, and take the screenshots then I will check ...

1

By: yame
2 months ago May 21, 2020 at 01:35

Kuteshop theme is very slow

By grdss in WordPressKuteShop, May 24, 2020 at 07:34

My coder gave me feedback:

The reason that led to the slow speed for the demo site was hosting. Vietnam's optical fiber cable was broken so it was affected.
So, please enable the cache then the problem will be solved. Thank you!

4

By: yame
2 months ago May 28, 2020 at 01:24

Problemas en mi sitio web.

By boydorr in WordPressKuteShop, May 23, 2020 at 21:19

Hi again,

My coder updated the theme for you and now it works. Please check again then let me know the result

Regards,

4

By: yame
2 months ago May 28, 2020 at 01:17

Kuteshop Menu edit

By kvaugust in WordPressKuteShop, May 26, 2020 at 15:52

You're welcome :)
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

5

By: yame
2 months ago May 29, 2020 at 00:50

I can't import the demo content

By simupa in WordPressKuteShop, May 25, 2020 at 23:01

It's done for you with homepage 01. Pls check your site and let me know the result

15

By: yame
2 months ago May 29, 2020 at 00:39

Install Demo

By hannanishfaq in WordPressKuteShop, Jun 7, 2020 at 21:32

Hi,

This is old installation. We will update the documentation soon. I see that you installed the theme already.
Do you need any assistance?

3

By: yame
a month ago Jun 8, 2020 at 11:32

Slider resolution and vertical menu

By husy4455 in WordPressKuteShop, Jun 7, 2020 at 20:33

Because you have to configure for plugin WPBakery Page Builder: https://prnt.sc/svumvk
I did it for you and now you can edit your pages: https://prnt.sc/svuna1

Regards,
Yame

5

By: yame
a month ago Jun 8, 2020 at 11:24

slider revolution not appear in the site

By ayman_ala in WordPressKuteShop, Jun 8, 2020 at 07:33

Oh I don't know why your ticket is under the others.
It's done. Pls check your site again. The slider is showing: https://prnt.sc/szyinz

Thanks for your patience!

3

By: yame
a month ago Jun 15, 2020 at 09:21

Cant see ovic framework

By djpmarley in WordPressKuteShop, Jun 7, 2020 at 16:54

Thanks. It is because you did not config for WPBakery Page Builder plugin.
I did it for you: https://prnt.sc/swnl2y and now you can edit your pages with shortcode.
Pls check then let me know

If you are satisfied with this support, hope that you will spend a little to rate 5 stars ...

7

By: yame
a month ago Jun 9, 2020 at 15:30

problem related to your plugin,

By ELAACHOURY12 in WordPressKuteShop, Jun 9, 2020 at 20:39

It's done. My coder fixed for you. Pls check again then let me know the result

14

By: yame
a month ago Jun 18, 2020 at 02:59

Subcategories not showing

By agridesigns in WordPressKuteShop, Jun 12, 2020 at 18:26

Hi,

I still can view and edit the subcategories: https://prnt.sc/t1s0iz
When I click VIEW, it still redirects to this page: https://prnt.sc/t1s0rj

Or could you please check again, tell me clearly if you still see the problem?
Thank you!

3

By: yame
a month ago Jun 18, 2020 at 02:03

demos 7

By yasserboulanouar in WordPressKuteShop, Jun 14, 2020 at 00:29

Because I don't have your admin account so I cannot check. Pls provide me this.
Also, in case you imported successfully but you don't know where the other homepages, please go here: https://prnt.sc/t4v3uz

Regards,
Yame

3

By: yame
a month ago Jun 23, 2020 at 09:29

You do not have permission to view this page !!

By mafuo96 in WordPressKuteShop, Jun 22, 2020 at 20:36

Hi @mafuo96,

It means that when you purchased Kuteshop theme, you are just allowed to see the ticket of Kuteshop theme.
You are not allowed to see the tickets of other themes.

Hope you understand.
Regards,
Yame

1

By: yame
a month ago Jun 23, 2020 at 09:02

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