47 topics
TOPIC POSTS LAST POSTER
Conflict with images on variable products

By Zaneeq in WordPressKuteShop, Apr 11, 2021 at 11:28

Please solve this at least. Your theme is conflicting with the WooCommerce additional variation images. The pictures on the variable products appear underneath each other not side by side like the other simple products. THIS IS NOT A CUSTOMISATION JOB. So please fix this. I hope you understand my concern. ...

0

By: Zaneeq
9 hours ago Apr 11, 2021 at 11:28

Need details to install Demo 19

By valmalio in WordPressKuteShop, Feb 24, 2021 at 15:54

Excuse me, I don't understand what version 1 and 3 as you said.
So could you please provide me your admin + FTP account? I would like to check your site. And if you still do not have your own data, content (products, images, posts,...), my coder will check and ...

3

By: yame
a month ago Feb 26, 2021 at 07:59

Align smart button von the view cart page.

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:26

Hi,

I am still quite confused.
Is this the style you want to have: https://prnt.sc/10dbx2z?

Pls confirm then I will ask the coder for you

Regards,
Yame

1

By: yame
a month ago Mar 5, 2021 at 02:25

How to edit the menu ites when you hover over the profile icon.

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:28

Hi,

This is just the information of the user when logging into your site.
When no one logs in, it will be the Login / Register button. So there will not menu to build on this

Regards,
Yame

1

By: yame
a month ago Mar 5, 2021 at 02:26

Change style of quantity button

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:36

My coder would like to know exactly your idea. You can draw on the screenshot or explain it clearly.
Then he will check and give you the correct answer

2

By: yame
a month ago Mar 5, 2021 at 08:00

Elements have dissappered but content is there when you edit.

By Zaneeq in WordPressKuteShop, Mar 4, 2021 at 16:43

Banner style default (just has the images, none texts), you should set the height also: https://prnt.sc/10dip3r

2

By: yame
a month ago Mar 5, 2021 at 08:02

kuteshop toolkit

By davoudbagheri in WordPressKuteShop, Mar 16, 2021 at 13:39

HI, @davoudbagheri

Please provide me your admin + FTP account.
And take the screenshot for your issue then I will check faster
Thanks!

Regards,
Yame

2

By: yame
25 days ago Mar 17, 2021 at 03:11

Theme causing error

By Zaneeq in WordPressKuteShop, Mar 16, 2021 at 23:57

Please check your message now. I am writing on it

3

By: yame
20 days ago Mar 22, 2021 at 07:55

REFUND REQUEST

By omrtpc in WordPressKuteShop, Mar 18, 2021 at 14:16

Hi, @omrtpc

Because we just handle the problems of all clients when using our themes on this support forum so we do not manage the refund request here.
Pls submit a ticket on Envato then explain clearly your reason. Then The Admin will check for you

Regards,
Yame

1

By: yame
20 days ago Mar 22, 2021 at 01:18

Very urgent yame. Please.

By Zaneeq in WordPressKuteShop, Mar 18, 2021 at 23:52

Please check your message now. I am writing on it

1

By: yame
20 days ago Mar 22, 2021 at 07:55

About new project new web shop

By Krisatomem in WordPressKuteShop, Mar 23, 2021 at 11:49

Connected via skype

5

By: Maason
17 days ago Mar 25, 2021 at 14:51

Help

By Zaneeq in WordPressKuteShop, Mar 26, 2021 at 07:35

Hi Zaneeq
How can i help you? Please connect to me via skype: mod.kutethemes@gmail.com. I am there
Regards

1

By: Maason
15 days ago Mar 27, 2021 at 03:45

Mega Menu sub item issue

By mobyoprema in WordPressKuteShop, Mar 22, 2021 at 09:47

Could you please let me know where you took the screenshot?
And I also still do not understand the old and new theme you said above.
You are using the theme version 3.x with the VC template of the theme. Pls make it clears then I will check again for you

4

By: yame
12 days ago Mar 30, 2021 at 07:08

Homepage

By skuzan in WordPressKuteShop, Mar 28, 2021 at 02:05

Hello
It's default of product style 1. You can choose other one as this link image: https://prnt.sc/10zojul
Regards

7

By: Maason
12 days ago Mar 30, 2021 at 06:55

Help required to fix some issues

By print4all in WordPressKuteShop, Mar 24, 2021 at 21:01

Hi print4all
I am really sorry because coder replies, he need much time to check and give us the best solution. Here are css codes, please try and let me know your results.
Regards

12

By: Maason
11 days ago Mar 31, 2021 at 08:05

PAYPAL AND STRIPE BUTTON AT CHECKOUT

By Zaneeq in WordPressKuteShop, Apr 1, 2021 at 08:17

Hi Zaneeq
Could you connect to me via skype: mod.kutethemes@gmail.com ? I am there
Waiting your connect
Regards

1

By: Maason
10 days ago Apr 1, 2021 at 08:28

3 ISSUES, ALREADY CONTACTED BUT NO RESPONSE

By Zaneeq in WordPressKuteShop, Apr 1, 2021 at 10:04

Hi Zaneeq
I connected to the author of theme, he said that in this case then you have to pay for this work( as we discussed on skype) because it's a hard work ( relate to the Woocommerce and theme update in the future)
Regards

3

By: Maason
8 days ago Apr 3, 2021 at 02:25

I can't customize pages or products

By IOSEKURA in WordPressKuteShop, Apr 6, 2021 at 01:00

Goodmorning, @IOSEKURA
Thank for using my theme. Please connect to me when you have any problems and do not forget login at the themeforest page and then give me a good reviews + 5 stars there.
Have a nice day!

Regards

8

By: Maason
3 days ago Apr 8, 2021 at 01:24

Change and remove languages

By steinbec in WordPressKuteShop, Feb 4, 2021 at 11:30

No, I mean the menu at the bottom of the page on the mobile view. With this demo of the theme: https://kuteshop.kute-themes.net/, we do not have this style. And you are using this demo which using the VC template to build the theme.

However, with this demo: https://new-kuteshop.kute-themes.net/ which using the ...

12

By: yame
a month ago Feb 18, 2021 at 09:18

Change length and position of cart and add to wish list

By Zaneeq in WordPressKuteShop, Mar 6, 2021 at 08:51

Hi there, please change the length of the cart as the same length as the PayPal and buy now buttons on desktop. Also on desktop extend the quantity element as in the photo attached and add to wish list should also be next to the quantity on desktop.

Mobile: please ...

0

By: Zaneeq
a month ago Mar 6, 2021 at 08:51

How to change mobile bottom menu

By injamuljamil in WordPressKuteShop, Apr 6, 2021 at 10:43

1)i meant how to change those items, from the bottom navigation bar
2) https://prnt.sc/11644e2 in this, how can i individually change the colours of these bars

3

By: injamuljamil
4 days ago Apr 7, 2021 at 07:35

Change logo background to black

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 11:07

Hi, @Zaneeq

DONE. My coder added the css code in Theme Options.
You should take the backup when you update the theme or by any reason you lost the css code, we will not support it the second time
Now pls check your site then let me know

Regards,
Yame

1

By: yame
a month ago Feb 17, 2021 at 06:58

Issue with installation and editing footer area.

By print4all in WordPressKuteShop, Feb 16, 2021 at 14:36

Hi, @print4all

I still follow your previous ticket: https://support.kutethemes.com/topic/show-topic/75487
I already replied to that ticket. Your site is running with homepage 01.
Pls check then let me know if you still need help

Regards,
Yame

1

By: yame
a month ago Feb 17, 2021 at 03:07

Issue with installation and editing footer area.

By print4all in WordPressKuteShop, Feb 14, 2021 at 16:52

DONE. I imported quite easily the theme for your site: https://prnt.sc/zsvron
Now it is running with homepage 01. Pls check your site then let me know the result

3

By: yame
a month ago Feb 17, 2021 at 03:07

Remove gap between logo and header on mobile

By Zaneeq in WordPressKuteShop, Feb 17, 2021 at 13:24

DONE: https://prnt.sc/zymyf4

2

By: yame
a month ago Feb 18, 2021 at 09:45

ALL slides on product page and shop pages not MOVING AUTOMATICALLY

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 12:27

Okay I got it. I am checking.
Thank you!

3

By: yame
a month ago Feb 18, 2021 at 00:53

Add sidebar on bottom mobile menu

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 18:50

DONE. Pls check your site

7

By: yame
a month ago Feb 19, 2021 at 10:01

REMOVE HOVER ZOOM ON ALL PRODUCTS

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 09:48

This is the video when I test your site on the mobile view: https://www.awesomescreenshot.com/video/2811729 I don't see the effect.
On the desktop view: DONE.
Pls check

3

By: yame
a month ago Feb 19, 2021 at 09:53

Add text block in WP bakery builder on the footer

By Zaneeq in WordPressKuteShop, Feb 18, 2021 at 20:05

You have to divide this block into 3 parts like this: https://prnt.sc/100kx7i
Then you can add more shortcode

Regards,
Yame

1

By: yame
a month ago Feb 19, 2021 at 08:05

Remove page to top scroll button on all pages of the whole website

By Zaneeq in WordPressKuteShop, Feb 18, 2021 at 20:09

Hi,

DONE.
Pls check your site then let me know

3

By: yame
a month ago Feb 20, 2021 at 00:58

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible