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20 topics
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Website missalignment (Imported data is not working as per the sample)

By webjior in WordPressKuteShop, Feb 16, 2024 at 07:04

Hi,
Please send us an Cpanel account, our supporter will help you to import data Manually.
Regards,

 2

By: james
11 months ago Feb 20, 2024 at 08:03

Urgent!!! Ovic Addon Toolkit problem with Elementor

By beriiiberiii in WordPressKuteShop, Feb 8, 2024 at 19:15

Hi,
At this time, can not use Elementor 3.19.x. Please rollback to use Elementor v3.18.3
About the duplicate issue: Go to Elementor / Setting, then enable all the necessary part (https://prnt.sc/OM1EAIVPJb2b)
Thank you very much for your patient!
Regards,

 4

By: james
10 months ago Feb 23, 2024 at 08:20

Choose Category Related Product

By beriiiberiii in WordPressKuteShop, Mar 12, 2024 at 13:50

Hi,
The related product will be displayed belong to the category. If it is not, then please send me the link and the image of that product.
Thank you very much!

 1

By: james
10 months ago Mar 15, 2024 at 15:00

Request Assistant for theme update version 4.2.0

By beriiiberiii in WordPressKuteShop, Mar 12, 2024 at 13:31

Hi,
The issue has solved, please check your site and let me know!
Regards,

 5

By: james
9 months ago Mar 26, 2024 at 09:12

Mobile Menù don't work

By beriiiberiii in WordPressKuteShop, Apr 5, 2024 at 20:11

Your site has 2 plugins for cache (LiteSpeed Cache, Speed Optimizer), let use only one, and remember to clear cache after installation anything. I was deactive LiteSpeed Cache

 1

By: LamHB
9 months ago Apr 6, 2024 at 04:21

I need help to migrate from an old version of the theme to the new one

By agorhub in WordPressKuteShop, May 1, 2024 at 09:43

I tried many ways but couldn't connect to your website or VM, so I couldn't do anything.

 9

By: LamHB
8 months ago May 9, 2024 at 08:58

Error does not show images of products and prices, help

By chrisder22 in WordPressKuteShop, May 15, 2024 at 00:19

Hello,
I see that the product you imported to your site does not have a photo or price, so there is nothing to show. This is not an error of the theme or plugins, the error is of the file "the example data" that you used to import, that file has ...

 1

By: LamHB
8 months ago May 15, 2024 at 07:46

Help to create woocommerce product carousel

By chrisder22 in WordPressKuteShop, May 25, 2024 at 05:06

due to the plugin "Customize My Account for WooCommerce" re-inserting the theme's shortcodes. You will only be able to use 1 of 2. Currently I have deactivated that plugin and the theme shortcode appears. (screenshot_1)

 5

By: LamHB
7 months ago May 29, 2024 at 03:41

Elementor duplicate content help

By chrisder22 in WordPressKuteShop, May 29, 2024 at 14:17

Hello,
Because you are using 2 types of editors at the same time (Elementor on the page, WPBakery on the footer) causing the error, please use only 1 type of editor, I created a "footertest" using ELementor and it works normally with this page, try it out.
Regards!

 1

By: LamHB
7 months ago Jun 3, 2024 at 09:13

My theme cant update

By azstore509 in WordPressKuteShop, Aug 9, 2024 at 20:56

Hi,
Please send me your website administrator login information (wp-admin), I will check it.
Regards

 1

By: LamHB
5 months ago Aug 12, 2024 at 08:37

Test

By LamHB in WordPressKuteShop, Oct 14, 2024 at 01:31

Test

 0

By: LamHB
3 months ago Oct 14, 2024 at 01:31

Mega Menu

By saltoaldia2420 in WordPressKuteShop, Nov 13, 2024 at 09:02

Hi,
Main menu and vertical menu are not related to Elementor or WPbakery, it is the default function of WordPress, Menu will always be managed (add, edit, delete, choose position, ...) in WordPress Menu panel:
- Main menu will appear right in Menu panel -> Menu location: "Primary Menu", if any menu ...

 1

By: LamHB
2 months ago Nov 15, 2024 at 04:24

I count Updates the theme

By azstore509 in WordPressKuteShop, Nov 25, 2024 at 13:41

These are just notifications about the version of those files, it does not affect the operation of the website and WooCommerce. You do not need to worry about these notifications, they will definitely be updated in the next theme versions.
If you want to update the theme now, please send me ...

 1

By: LamHB
a month ago Nov 27, 2024 at 07:25

I can not Updates the theme on my WebSite

By azstore509 in WordPressKuteShop, Nov 25, 2024 at 13:46

We have answered this issue in the previous ticket, please check again.
For the same issue, you should only create 1 ticket to avoid diluting information.
Thank you!

 1

By: LamHB
a month ago Nov 27, 2024 at 07:28

Trying to Update the Theme , Count have the update Botton

By azstore509 in WordPressKuteShop, Nov 25, 2024 at 21:11

We cannot support via zoom, you can take a photo or video of the problem you are having, we will help through that.
Regards!

 3

By: LamHB
a month ago Nov 28, 2024 at 00:43

Mr

By bellofarouq16 in WordPressKuteShop, Dec 2, 2024 at 10:26

The logo option is located in Theme Options / General / Logo. Please check if the image you entered is correct.
Regards

 1

By: LamHB
a month ago Dec 5, 2024 at 01:30

big black area on top

By illiteratehon in WordPressKuteShop, Dec 4, 2024 at 20:59

Hi,
- I checked and did not see any black area as you said (screenshot_1), please take a picture and send it to me so I can identify the exact problem.
- It is not required, you do not have to do anything. Import data is a way for you to bring ...

 1

By: LamHB
a month ago Dec 5, 2024 at 02:14

picture can't show in website

By illiteratehon in WordPressKuteShop, Dec 5, 2024 at 03:44

If there is a problem with the theme, please send a picture or video description and wp-admin account. If you do not send the account, we cannot check and support you.
Regards

 4

By: LamHB
a month ago Dec 11, 2024 at 08:00

Problem with Ovic Addon Toolkit plugin

By lionelalain501 in WordPressKuteShop, Dec 26, 2024 at 12:44

Hi,
This is a problem between Theme and Elementor. I have updated the Theme for you, please check again.
Regards

 1

By: LamHB
25 days ago Dec 27, 2024 at 09:47

Demo content not found

By daveblade in WordPressKuteShop, Jul 11, 2024 at 13:35

Hi,
You must update the theme to be able to use with the latest Elementor. Now and in the future it will be like that, WordPress and Plugins will be updated continuously and Themes must be updated as well.
If you still insist on not updating the theme and just want to ...

 54

By: LamHB
12 days ago Jan 10, 2025 at 02:22

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