HomeSupport System
269 topics
TOPIC POSTS LAST POSTER
Trying to Update the Theme , Count have the update Botton

By azstore509 in WordPressKuteShop, Nov 25, 2024 at 21:11

We cannot support via zoom, you can take a photo or video of the problem you are having, we will help through that.
Regards!

 3

By: LamHB
7 months ago Nov 28, 2024 at 00:43

Mr

By bellofarouq16 in WordPressKuteShop, Dec 2, 2024 at 10:26

The logo option is located in Theme Options / General / Logo. Please check if the image you entered is correct.
Regards

 1

By: LamHB
7 months ago Dec 5, 2024 at 01:30

activate mini cart

By khaled810 in WordPressBiolife, Dec 2, 2024 at 22:29

Hi,
The shopping cart feature will be automatically enabled when you use WooCommerce (screenshot_1). If you have other issues please send a picture or video describing it.
Regards

 1

By: LamHB
7 months ago Dec 5, 2024 at 01:34

Updating WPBakery and Slider Revolution

By hakanbayramoglu in WordPressBoutique, Dec 4, 2024 at 12:27

Hi,
We will update these plugins in the next theme version. Don't worry, these plugins will not be updated in any way that will affect their functionality.
Regards

 1

By: LamHB
7 months ago Dec 5, 2024 at 02:07

big black area on top

By illiteratehon in WordPressKuteShop, Dec 4, 2024 at 20:59

Hi,
- I checked and did not see any black area as you said (screenshot_1), please take a picture and send it to me so I can identify the exact problem.
- It is not required, you do not have to do anything. Import data is a way for you to bring ...

 1

By: LamHB
7 months ago Dec 5, 2024 at 02:14

I can not update some pages in my theme and I have some other problems

By hakanbayramoglu in WordPressBoutique, Dec 4, 2024 at 12:11

Hi,
The account you sent cannot log in, please send me the wp-admin account again in Secret informations.
Regards

 5

By: LamHB
7 months ago Dec 9, 2024 at 01:11

Uminex theme issues

By mohamedbenamor in WordPressUminex, Dec 6, 2024 at 15:46

Hi,
1. This is a problem with the new Elementor version, we have updated, please follow the instructions at: https://uminex.kutethemes.net/documentation/docs/update-theme-for-elementor-3-19-0-or-later/update-theme-for-elementor-3-19-0-or-later/
2. About "Quick view" & "Wishlist": I have fixed and updated the theme for you.
Regards

 1

By: LamHB
7 months ago Dec 9, 2024 at 01:47

Language switch

By veilside55 in WordPressArmania, Dec 6, 2024 at 23:03

Hi,
Please send your wp-admin login information, and a screenshot or video of your issue (what plugin are you talking about, where is it, ...)
Regards

 1

By: LamHB
7 months ago Dec 10, 2024 at 04:22

Change default shop-list-style to list

By veilside55 in WordPressArmania, Dec 6, 2024 at 23:16

No problem, hope you enjoy the theme.
Regards

 2

By: LamHB
7 months ago Dec 10, 2024 at 04:25

picture can't show in website

By illiteratehon in WordPressKuteShop, Dec 5, 2024 at 03:44

If there is a problem with the theme, please send a picture or video description and wp-admin account. If you do not send the account, we cannot check and support you.
Regards

 4

By: LamHB
7 months ago Dec 11, 2024 at 08:00

unable to edit product page and sync pincodes

By kapiljainindore in WordPressUmeno, Dec 11, 2024 at 17:21

About the pin code check box: I see this issue has been discussed in a previous ticket, please review it: https://support.kutethemes.com/topic/show-topic/87786
About shipping and delivery information: These are the texts entered in Theme Options or Edit Product, you can re-enter them as you like.
- Theme Options: apply to all products (screenshot_1)
- ...

 1

By: LamHB
6 months ago Dec 13, 2024 at 01:44

Critical error - Ovic Addon Toolkit in theme: Armania.

By graffiopl in WordPressArmania, Dec 17, 2024 at 11:18

We have updated the Theme to be compatible with the latest Elementor but it may take some time for ThemeForest to confirm. You can download the Theme directly from our repository, the download URL is in Secret informations.
Regards

 1

By: LamHB
6 months ago Dec 20, 2024 at 07:16

Website getting very slow and legging please tell mw how can i fix it

By ratheesh23 in WordPressDukamarket, Nov 23, 2024 at 15:02

In Theme Options there are some options to customize Product page (screenshot_1). If you want more complex customization, you can use Child-theme and customize the content-single-product.php file (screenshot_2).
Regards

 11

By: LamHB
6 months ago Dec 20, 2024 at 07:52

Remove plugin

By bmmedya in WordPressElinor, Dec 18, 2024 at 07:42

Hi,
You just need to deactivate and delete those plugins. It will not affect your website performance. We also cannot create a theme version for your website alone. The theme is designed to be used by all customers, so we have to provide the most common things. Customers who do not ...

 1

By: LamHB
6 months ago Dec 20, 2024 at 07:59

Header Color

By SiscoBen in WordPressArmania, Dec 18, 2024 at 15:32

Hi,
To change this color, please add this css:
.header.style-06 ~ #header-sticky.header-light, .header-mobile.style-06.header-light, .header.style-06 .header-light {
--main-header-bg: #A48E7C
}
You can add css in Theme Options / General / ACE Settings / Editor Style (screenshot_1).
Regards

 2

By: LamHB
6 months ago Dec 20, 2024 at 08:03

Ovic Addon Toolkit conflicts with some other updates

By petheone in WordPressBoutique, Dec 19, 2024 at 17:10

Hi,
The latest Theme has now been successfully verified on ThemeForest, you can go to your account to download it.
https://themeforest.net/downloads
Regards

 2

By: LamHB
6 months ago Dec 21, 2024 at 12:44

Help

By Zizi81 in WordPressBoutique, Dec 19, 2024 at 16:04

Hi,
The latest Theme has now been successfully verified on ThemeForest, you can go to your account to download it.
https://themeforest.net/downloads
Regards

 3

By: LamHB
6 months ago Dec 21, 2024 at 12:39

#A48D7B

By SiscoBen in WordPressArmania, Dec 20, 2024 at 09:17

Hi,
Your support package has expired, please renew your support to continue using our services.
Regards

 1

By: LamHB
6 months ago Dec 21, 2024 at 14:05

Issues with theme

By aee156 in WordPressArmania, Dec 19, 2024 at 01:20

Hi,
The latest Theme has now been successfully verified on ThemeForest, you can go to your account to download it.
https://themeforest.net/downloads
Regards

 3

By: LamHB
6 months ago Dec 21, 2024 at 12:40

ERROR

By ratheesh23 in WordPressDukamarket, Dec 19, 2024 at 17:35

Hi,
The password you sent is incorrect, please resend your wp-admin account/password so I can check your website.
Regards

 4

By: LamHB
6 months ago Dec 21, 2024 at 14:08

Critical Error with Elementor Compatibility

By bmmedya in WordPressElinor, Dec 17, 2024 at 07:44

Hi,
Everything in the main theme folder will be lost when updating the theme. If you want to customize something in the theme, use Child-Theme. Child-Theme or Theme Options will not be changed when updating the Theme.
Regards

 7

By: LamHB
6 months ago Dec 24, 2024 at 01:33

Problem with Ovic Addon Toolkit plugin

By lionelalain501 in WordPressKuteShop, Dec 26, 2024 at 12:44

Hi,
This is a problem between Theme and Elementor. I have updated the Theme for you, please check again.
Regards

 1

By: LamHB
6 months ago Dec 27, 2024 at 09:47

Demo Import Not Adding Homepage Or Other Resources

By shamnas_web in WordPressElinor, Dec 30, 2024 at 09:45

Hi,
I see your demo page and content have been imported (screenshot_1).
If you feel that there is anything incorrect or there is an error, please take a screenshot or record a video with a description so that we can check more accurately.
Regards

 1

By: LamHB
6 months ago Dec 31, 2024 at 00:57

Request for Ensuring Product Labels Visibility on Mobile Devices

By bmmedya in WordPressElinor, Jan 6, 2025 at 06:53

Hi,
Please add the following css to Theme Options / General / ACE Settings / Editor style :

@media (max-width: 1199px) {
.product-item .product-labels{display: flex !important;}
}

If not, please send your wp-admin login information, I will support you.
Regards

 1

By: LamHB
6 months ago Jan 9, 2025 at 01:37

Catagory list mode not ok

By anwar64 in WordPressTechOne, Jan 6, 2025 at 11:13

Thanks you! If there is any problem please send the website information and pictures or videos with a description of the problem you are having so that we can support you accurately and promptly.
Regards

 2

By: LamHB
6 months ago Jan 9, 2025 at 01:55

Demo content not found

By daveblade in WordPressKuteShop, Jul 11, 2024 at 13:35

Hi,
You must update the theme to be able to use with the latest Elementor. Now and in the future it will be like that, WordPress and Plugins will be updated continuously and Themes must be updated as well.
If you still insist on not updating the theme and just want to ...

 54

By: LamHB
6 months ago Jan 10, 2025 at 02:22

After updating element or, theme doesn't work anymore

By veilside55 in WordPressArmania, Jan 8, 2025 at 21:54

Hi,
I checked and found that your Theme has not been updated to the latest version (screenshot_1), the latest version is currently 1.4.4
I have updated the Theme for you but this is an error from the server (screenshot_2), you can deactivate all Themes and Plugins to check.
Please follow the instructions from ...

 5

By: LamHB
6 months ago Jan 10, 2025 at 10:48

need to fix this 2 issues

By anwar64 in WordPressTechOne, Jan 6, 2025 at 06:13

Hi,
Please send me your wp-admin account details so I can assist you in fixing the error
Regards

 3

By: LamHB
5 months ago Jan 20, 2025 at 02:38

remove add to cart

By anwar64 in WordPressTechOne, Nov 4, 2024 at 11:29

Done, I added css in Theme Options to hide Add to cart.
Regards

 3

By: LamHB
5 months ago Jan 20, 2025 at 02:46

Elementor does not load with the new update

By carlito69 in WordPressBiolife, Jan 15, 2025 at 03:06

Hi,
Because Elementor 3.19.0 and later have completely changed the structure, the pages that use it must be rebuilt. I have updated and rebuilt the pages that use Elementor for your website.
In addition, there is a serious error from the plugin "Timeliner for Elementor", when activating this plugin, it will not ...

 9

By: LamHB
5 months ago Jan 21, 2025 at 04:51

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES