373 topics
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Just available Product in slider

By cinohee2 in WordPressKuteShop, Jul 2, 2020 at 15:25

Hi @cinohee2,

If you want to set up the variation for your product, please select its attributes and tick for the box: Use for variation: https://prnt.sc/tatwcw
Then config for the variation product
If you need more help, please provide me your admin account and describe more details for your issue, I will check ...

1

By: yame
2 months ago Jul 3, 2020 at 02:02

Import Home page 14

By engmostafa25015 in WordPressTechOne, Jul 2, 2020 at 19:38

Hi @engmostafa25015,

When you can import the demo data, then you can choose one of the demo pages and you can switch to the page you want.
Pls negative to here: https://prnt.sc/taym60

If you need any help, please provide me your admin account, take the screenshot for your issue then I will check ...

1

By: yame
2 months ago Jul 3, 2020 at 07:39

Cart box bugs on Biolife - Organic Food WordPress Theme

By Traxconn in WordPressTuran, Jul 4, 2020 at 01:53

Hi Traxconn,

I don't know why but I updated for your purchase code. Now pls check again the categories and submit ticket on the correct category.
Then I will check the issue for you

Thank you so much!
Regards,
Yame

1

By: yame
2 months ago Jul 4, 2020 at 02:13

Using color swatches to choose variation

By gosrl in WordPressOcolus, May 27, 2020 at 16:42

You can go here:
- https://prnt.sc/td4c9v
- https://prnt.sc/td4ck5
Hope that it is useful for you.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

16

By: yame
2 months ago Jul 7, 2020 at 03:23

Help to some issuies footer, submenu and megamenu

By Printerbox in WordPressBoutique, Jun 24, 2020 at 10:21

In fact, we do not see that it loads slowly. However, you should deactivate the unnecessary plugins on your site. It is also the reason that makes your site load slowly

15

By: yame
2 months ago Jul 9, 2020 at 10:09

RTL version

By khaled_alsaadi in HTML TemplatesTechone, Jul 8, 2020 at 15:25

Hi @khaled_alsaadi,

First of all, I would like to notice that we do not mention that this template supports for the RTL version: https://prnt.sc/tf1ugf
Maybe you made a mistake when purchasing the wrong template. Please check again and let me know

Regards,
Yame

1

By: yame
2 months ago Jul 10, 2020 at 01:03

Huge Logo at top of page

By steffanpotters in WordPressOcolus, Jul 9, 2020 at 12:30

Hi,

You can upload the logo here: https://prnt.sc/tf3440

If you need any help, please take the screenshot and provide me the admin + ftp account, I will check for you

Regards,
Yame

1

By: yame
2 months ago Jul 10, 2020 at 03:03

Is it possble to use more than one header in my them

By kunlejo in WordPressBoutique, Jul 11, 2020 at 18:47

Hi @kunlejo,

We have all designs for the header of the theme. However, if you want to mix, it belongs to the customized job.
We do not have the option to mix the info of this header to apply for another header.

Thanks for your understanding.
Regards,
Yame

1

By: yame
2 months ago Jul 13, 2020 at 03:18

themes problem with problem with plugin facebook for woocommerce

By wongef100 in WordPressKuteShop, Jul 12, 2020 at 09:45

Hi @wongef100,

My coder also checked this issue.
We just develop the appearance of this theme basing on the default template of WP and Woo.
We will just support for all included plugins in the theme. This is the third-party plugin, we do not support it. Please contact the author of this ...

1

By: yame
2 months ago Jul 14, 2020 at 01:10

getting error when enabling the theme

By roshanphilip in WordPressWorldmart, Jul 12, 2020 at 10:50

It's fine now. The reason may be because you uploaded the theme package via FTP and selected this mode: https://prnt.sc/th9uwa
So all the code of theme were changed. My coder has uploaded again for you and now just go-ahead to install this theme: https://prnt.sc/th9vep
If you need any help, please let me ...

4

By: yame
2 months ago Jul 14, 2020 at 02:38

image issue to fix

By icode15 in WordPressKuteShop, Jul 15, 2020 at 11:29

Hi @icode15,

1 - https://prnt.sc/tit73i: It will include all the needed folders we built for this theme. In case you lose any slider, you can open the folder revsliders to upload again. Something like that
2 - https://prnt.sc/tit8ax: No, there is a banner there and I also see it shows on your ...

1

By: yame
2 months ago Jul 16, 2020 at 08:57

Can't Publish Products

By sikeadmin in WordPressBoutique, Jul 15, 2020 at 03:14

It's done: https://prnt.sc/titdjt
Pls check your site again then let me know the result

Yame

3

By: yame
2 months ago Jul 16, 2020 at 09:01

None of my links works

By icode15 in WordPressKuteShop, Jul 15, 2020 at 11:31

Maybe it is because of the cache. I clear cache then I see it

3

By: yame
2 months ago Jul 16, 2020 at 11:10

Revolution Slider Not Loading

By public_fibre in WordPressOcolus, Jul 9, 2020 at 10:28

We do not test all plugins of Woo. Just use it, and if there is any problem with the theme, we will help you to check

9

By: yame
2 months ago Jul 17, 2020 at 09:01

Refund Request

By davidjunor in WordPressFameshop, Jul 15, 2020 at 17:53

Hi,

Because we do not have any chance to check for your site so I don't know what happened.
Anyway, I am sorry to hear about that.
So, you can submit a ticket on Envato to get back the money for the installation and submit a request refund then the Admin will check ...

3

By: yame
2 months ago Jul 17, 2020 at 04:06

Default Product Page & Side Bar from Theme (No Sidebar Option)

By public_fibre in WordPressOcolus, Jul 16, 2020 at 15:09

If you want no sidebar even when you want to use the Right, you can remove all items in the widget you select in Widget sidebar

4

By: yame
2 months ago Jul 17, 2020 at 10:03

Updating Privacy Policy

By public_fibre in WordPressOcolus, Jul 17, 2020 at 10:10

Hi @public_fibre,

This one is kind of page, you can edit the content for this page (Build this page and edit it)
https://prnt.sc/tljzfq
If your intention is different, please explain more details then I will check for you

Regards,
Yame

1

By: yame
2 months ago Jul 21, 2020 at 00:35

FONCTIONNALITER AJAX WOOCOMMERCE

By jacquesetjunior in WordPressAyvo, Jul 19, 2020 at 22:23

Hi,

I see that the product gallery does not show the images: https://prnt.sc/tkwnhj
It may be the reason caused the problem on your single product page. Pls add again these images then check again

Regards,
Yame

1

By: yame
2 months ago Jul 20, 2020 at 01:30

Woocommerce multi currency

By sonnyh in WordPressVoka, Jul 16, 2020 at 04:20

Ah. In case you don't want to build by the menu, you can use plugin WPML. This is the paid plugin and it will support for using multi-language and multi-currencies. You can try with this

3

By: yame
2 months ago Jul 21, 2020 at 03:07

No one is responding me

By christian68 in WordPressTechOne, Jul 3, 2020 at 11:26

check it

23

By: yame
2 months ago Jul 21, 2020 at 10:24

About Search bar

By Krisatomem in WordPressKuteShop, Jul 21, 2020 at 06:28

My coder said that you had modified the file: language/kuteshop.pot in the theme: https://prnt.sc/tlr0fb
(you just modified yesterday: https://prnt.sc/tlr0qg)
So, you should update again the theme so that this file will return to the original and you can translate again in Loco > themes

3

By: yame
2 months ago Jul 21, 2020 at 08:40

Can not find some strings to translate

By Beluremus in WordPressVoka, Jul 17, 2020 at 10:13

Hi,

According to your question, you are asking for the location to translate these texts.
- Text "Remove": You can use css to change:
.woocommerce-cart-form .shop_table .product-remove a::before {
content: 'Remove';
}
- Texts in add to cart popup: Translate in plugin Toolkit

About the error in Loco, it is because you ...

7

By: yame
2 months ago Jul 24, 2020 at 01:30

Logo change not updating and Revolution Slider License not active

By jocsan46 in WordPressKuteShop, Jul 20, 2020 at 19:15

- You should disable the Meta Box mode in Theme Options then all your settings here will be applied for your site: https://prnt.sc/tmaevb. Now the logo is showing: https://prnt.sc/tmaf1g

- The license for the Revolution Slider: This is one of the included plugins of the theme. When you purchased our theme ...

3

By: yame
2 months ago Jul 22, 2020 at 02:57

Recent Vendors

By wazime in WordPressBoutique, Jul 22, 2020 at 04:28

Hi @wazime,

Yes. The WCFM will add automatically the featured vendor into Add to cart button, in shortcode Products.
This is the example for you: https://prnt.sc/tmxfgv

If you have any questions, please submit ticket and provide me your admin + FTP account, take the screenshots then I will check for you
Regards,
Yame

1

By: yame
2 months ago Jul 23, 2020 at 01:26

Lot of problems

By joelcimadevilla in WordPressVoka, Jun 5, 2020 at 10:43

You can translate in Loco > Plugins > Toolkit: https://prnt.sc/tmydck

18

By: yame
2 months ago Jul 23, 2020 at 02:47

Mobile opening problem

By Krisatomem in WordPressKuteShop, Jul 23, 2020 at 06:30

As you can see, in the demo page, we also have this effect (on mobile version)
So in case, you don't want to have this, you can use the css to hide. Remember to back up the code if you want to update the theme in the future

@media (max-width: 1024px){
...

2

By: yame
2 months ago Jul 24, 2020 at 01:34

Ocolus Newsletter Shortcode

By gosrl in WordPressOcolus, Jul 2, 2020 at 17:05

Thank you
I see that the status is connected: https://prnt.sc/tnl5gp
Could you please take a look again?

8

By: yame
2 months ago Jul 24, 2020 at 01:42

Popup Not Working after Enable

By bawapharmacy in WordPressArmania, Jul 24, 2020 at 09:59

Hi @bawapharmacy,

When you enable the popup, you should add the pages that you want the popup to show. For example, on your homepage, you want to show the popup, then you have to add the Home into this: https://prnt.sc/tp0uon
And this is the result: https://prnt.sc/tp0us1

Please check your site and let me ...

1

By: yame
a month ago Jul 27, 2020 at 03:20

Long Loading Delay.

By bawapharmacy in WordPressArmania, Jul 23, 2020 at 11:50

We still do not see you install the cache plugin.
And, the loading speed depends on some different reasons: you use some third-party plugins, you still do not install the cache plugins, your hosting, the networking, ...

So please follow the methods above to solve your issue

3

By: yame
a month ago Jul 27, 2020 at 09:06

Slider revolution error

By amirshah1 in WordPressArmania, Jul 23, 2020 at 19:15

Excuse me, I cannot access your admin account: https://prnt.sc/tp1bcv
In case, you want to use another Footer, you can select that Footer in the Theme Options. and make sure that the Meta Box Options in Custom Theme Options is disabled: https://prnt.sc/tp1cab. When you disable this mode, then all of your settings ...

4

By: yame
a month ago Jul 27, 2020 at 04:08

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