546 topics
TOPIC POSTS LAST POSTER
Categories NOT showing when you hover over the category Menu!

By Zaneeq in WordPressKuteShop, Feb 11, 2021 at 16:20

Hi, @Zaneeq

Please help me to take the screenshot of the part you see. Then I will check again and if possible, I will build for your site.
I am checking but I still don't get you mean exactly. Thank you!

Regards,
Yame

1

By: yame
19 days ago Feb 12, 2021 at 04:11

Complaint

By Chris202101 in WordPressBiolife, Feb 12, 2021 at 11:02

Hi, @Chris202101

I am so sorry to hear about that.
Could you please let me know what happened? How can I help you? I would like to check then will help you to solve all the problems related to the theme
Thank you!

Regards,
Yame

1

By: yame
18 days ago Feb 13, 2021 at 15:45

Fashion layout not working right

By matarmartco in WordPressArmania, Feb 12, 2021 at 15:15

Hi, @matarmartco

Could you please provide me your admin account?
And take the screenshot of your issue. I would like to check your site then will give you the correct answer

Thank you!
Regards,
Yame

1

By: yame
18 days ago Feb 13, 2021 at 15:47

WPBakery Elemants not working!

By olu64 in WordPressOcolus, Feb 7, 2021 at 13:48

Do you have the cPanel account? My coder would like to take a look something

8

By: yame
17 days ago Feb 14, 2021 at 15:02

Problem whit home page and header

By sandro273 in WordPressEcotech, Feb 16, 2021 at 07:57

Hi, @sandro273

Could you please provide me your admin account?
And take the screenshot for your issue. I will check faster

Regards,
Yame

1

By: yame
15 days ago Feb 16, 2021 at 10:06

Meta data blog

By sandro273 in WordPressEcotech, Feb 16, 2021 at 10:24

Hi, @sandro273

Could you please provide me your admin account?
And take the screenshot. I will check faster.

Thank you!
Regards,
Yame

1

By: yame
13 days ago Feb 18, 2021 at 08:33

logo problems:(

By hsyngulbahce in WordPressBiolife, Feb 11, 2021 at 12:36

Excuse me, the cPanel + admin accounts are not correct:
https://prnt.sc/zynebt
https://prnt.sc/zyng58

Pls check again

8

By: yame
13 days ago Feb 18, 2021 at 09:49

change the product search to all site search

By Tsuf in WordPressBoutique, Feb 6, 2021 at 12:51

Why am I still confused about your question? :(
I just see the icon Search: https://prnt.sc/100pjbp
And what menu are you mentioning that you want to add or remove something? Then I will check again

7

By: yame
12 days ago Feb 19, 2021 at 10:23

Header top and search page problem

By azizcanaslan in WordPressBiolife, Feb 17, 2021 at 21:18

This one is not correct also: https://prnt.sc/101fhrk
Pls check again then let me know

4

By: yame
12 days ago Feb 20, 2021 at 01:07

various problem

By c4web in WordPressBiolife, Feb 19, 2021 at 17:42

Hi, @c4web

I have to import again the Home-01 and Footer-01 for your site so that your site can display properly as the demo theme.
Logo is showing correctly. https://prnt.sc/101mdxs
Please check your site then let me know

Regards,
Yame

1

By: yame
11 days ago Feb 20, 2021 at 07:15

incomplete files

By MMAace in WordPressArmania, Feb 21, 2021 at 20:13

Hi, @MMAace

Excuse me, could you please let me know which files you are mentioning?
Can you take the screenshot then we will check it again? Thank you!

Regards,
Yame

1

By: yame
10 days ago Feb 22, 2021 at 03:52

Demo

By omrtpc in WordPressKuteShop, Feb 18, 2021 at 12:24

In order to get Homepage 20 (it is on the new demo), you have to use the template of Elementor.
You still do not have lots of your own data (products, posts, images, ...) so you can deactivate the theme with VC template then re-install the new one which uses ...

11

By: yame
9 days ago Feb 23, 2021 at 01:40

I cannot make any settings/adjustments/Posts or any??

By Razzbap in WordPressTechOne, Feb 17, 2021 at 17:32

Yes. But pls check again your site: https://prnt.sc/1057i0v
I would like to check for you then will guide you.
We are always willing to help you solve all problems of this theme. Thank you!

17

By: yame
8 days ago Feb 24, 2021 at 01:09

demo installation

By ayman_ala in WordPressKuteShop, Feb 23, 2021 at 15:54

Hi, @ayman_ala

Pls check again your admin account, I cannot log in: https://prnt.sc/1057jpx
And provide me the complete FTP account. I just see the user and pw. I need the server also.

Regards,
Yame

1

By: yame
8 days ago Feb 24, 2021 at 01:12

Problem with customization

By creoadv in WordPressBiolife, Feb 25, 2021 at 07:58

Hi, @creoadv

1. Header: You can change here:
- https://prnt.sc/107fxbt => https://prnt.sc/107fxu3
- https://prnt.sc/107g4qm => This is not the menu so you cannot change it. If your site is not a multilanguage site, you can disable this mode: https://prnt.sc/107g5nr then this part will not display on your header
- https://prnt.sc/107g6dy => This is the ...

1

By: yame
5 days ago Feb 26, 2021 at 08:29

Need details to install Demo 19

By valmalio in WordPressKuteShop, Feb 24, 2021 at 15:54

Excuse me, I don't understand what version 1 and 3 as you said.
So could you please provide me your admin + FTP account? I would like to check your site. And if you still do not have your own data, content (products, images, posts,...), my coder will check and ...

3

By: yame
5 days ago Feb 26, 2021 at 07:59

mobile version , shop page not edit,

By businessdragan in WordPressBiolife, Feb 9, 2021 at 21:34

- Footer: DONE. My coder has fixed for you
Pls check then let me know

5

By: yame
5 days ago Feb 26, 2021 at 08:30

The Laber Vega Menu module that include on laber_supershop2_medical_home2 theme file not installed on Prestashop 1.7

By gogomall in PrestashopSuperShop, Feb 24, 2021 at 09:14

Today I get the answer:
When you configure the vega menu or mega menu, then you should clear the cache of the admin. After that, all settings will be applied to your site.
My coder has enabled again the module for your site

10

By: yame
2 days ago Mar 2, 2021 at 01:28

footer not editable on wpbakery + multilanguage

By bearinmindstudio in WordPressBoutique, Feb 11, 2021 at 10:48

Could you pls provide me the protected account also: https://prnt.sc/1082zij
And take the screenshot about your issue, I will check faster. Thank you!

3

By: yame
5 days ago Feb 27, 2021 at 03:44

Demo pages and data NOT importing. Need Demo 18

By HuardTech in WordPressBiolife, Jan 11, 2021 at 22:41

I am asking the coder for these questions. I will inform you later when I get his feedback
Thank you!

27

By: yame
17 hours ago Mar 3, 2021 at 10:09

Boutique - Responsive WooCommerce

By johnpaulacca in WordPressBoutique, Feb 22, 2021 at 06:40

I guess that you still cannot import the demo content.
I would like to help you to re-install the theme with homepage 12 as you want.
Do you need to backup anything? Because I will reset and re-install the theme from scratch. Pls check then let me know

3

By: yame
2 days ago Mar 1, 2021 at 07:42

Error when trying to edit any page with backend wpbakery editor

By lsc_marketing in WordPressMoozo, Mar 2, 2021 at 11:27

Hi, @lsc_marketing

Do you have the FTP account?
Please provide it then my coder will check the code if needed.

Thank you!
Regards,
Yame

4

By: yame
20 hours ago Mar 3, 2021 at 07:41

Bottom Turan

By cheyenne25 in WordPressTuran, Mar 1, 2021 at 13:02

You are using Footer 01. So please go to Footer Builder 01 to edit your content: https://prnt.sc/10byev7
"The website is also not correct on the mobile phone." => Could you take the screenshot? Then I will check again for you

4

By: yame
19 hours ago Mar 3, 2021 at 08:00

Critical problem loopback

By Krisatomem in WordPressKuteShop, Feb 26, 2021 at 11:42

Thanks, it works. Let me coder check again and I will inform you the last feedback

8

By: yame
26 minutes ago Mar 4, 2021 at 03:32

problem button

By GiancarloB1 in WordPressArmania, Mar 2, 2021 at 19:50

If you did the backup, pls add again the backed-up files and check again. I think you accidentally did anything so the css code in Theme Options was lost.
Just add again then check. If it does not work, my coder will check for you

4

By: yame
28 minutes ago Mar 4, 2021 at 03:30

Footer is not appearing in the pages

By elmoyeldo in WordPressBoutique, Mar 1, 2021 at 05:00

I have checked another ticket of you. I see that the Footer is still showing.
You are using Footer 14 but it is built by the VC Template. I imported another one with the Elementor template for your site and now you can edit it.
Pls check then let me know

4

By: yame
30 minutes ago Mar 4, 2021 at 03:28

Image size

By decimoarte in PrestashopSuperShop, Feb 9, 2021 at 09:49

Still there: https://prnt.sc/10cjx1b
I still cannot access it.
And provide me your admin account also

5

By: yame
an hour Mar 4, 2021 at 02:20

2 Issues in Moozo Theme

By Kentril in WordPressMoozo, Mar 3, 2021 at 07:47

Hi, @Kentril

1. I see that you are using the lower version of the theme. On the demo site, we do not get the same.
So please try to update your theme to the latest version. If the problem still persists, please let me know. My coder will check

2. This is a ...

2

By: yame
an hour Mar 4, 2021 at 02:11

Failed importing sample data (Import Database)

By Cuteique in WordPressBoutique, Mar 3, 2021 at 22:22

Hi, @Cuteique

Please provide me your admin + FTP account.
I would like to check your site then will give you the correct answer.
Also, let me know the homepage you want. I will help you

Regards,
Yame

1

By: yame
2 hours ago Mar 4, 2021 at 01:50

Scale pictures and align titles

By litper in WordPressArmania, Aug 24, 2020 at 08:46

Yeah, it is the customization job also. He helped you to show the title here (it does not have in the default design). Then now when you want to modify the font, he said that you did not want to do the extra job free.

Hope you understand!

18

By: yame
5 months ago Sep 17, 2020 at 10:07

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