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PSD Files

By bett00 in WordPressHealthyFood, Oct 4, 2020 at 19:41

I did. I sent the email via this address: https://prnt.sc/v3hq70
I will forward it now and let me know if you still do not get any email. TY

7

By: yame
a month ago Oct 21, 2020 at 02:52

Can´t import demo

By nillle in WordPressTuran, Oct 16, 2020 at 12:37

DONE.
Your hosting is really hard to import. Now it works. Pls check your site again then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670 and leave your 5 stars and your good comments there. It is ...

4

By: yame
a month ago Oct 21, 2020 at 06:36

Enable or disable Armania Header

By paulpuaux__ in WordPressArmania, Oct 20, 2020 at 10:59

Hi @paulpuaux__,

This is the same question with the other clients :)
You can refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/
The meta box option must be disabled. Please check this. If there is nothing change, please provide me your admin + FTP account. I will help you to check

If you are satisfied with this ...

1

By: yame
a month ago Oct 21, 2020 at 01:42

Typography Color

By mattsutherland9 in WordPressBoutique, Oct 13, 2020 at 18:36

Your intention is wanting to switch the color and texts (like the back version). Unfortunately, the theme does not have the option to do this.
Also, we do not support this (because this is not included in the default design). You have to do this by yourself

Hope you understand!

6

By: yame
a month ago Oct 21, 2020 at 08:46

Additional Information

By swift3113 in WordPressArmania, Oct 20, 2020 at 15:04

Okay. There are some duplicated menu items. You can remove them manually
I also upload the revolution slider for you.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is ...

5

By: yame
a month ago Oct 22, 2020 at 03:52

Remove Back To Top in Version 3x WPBackery

By Magedhanud in WordPressKuteShop, Oct 16, 2020 at 20:46

You're welcome

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

6

By: yame
a month ago Oct 22, 2020 at 03:53

Problem with translated categories

By swift3113 in WordPressArmania, Oct 22, 2020 at 09:55

Hi @swift3113,

I cannot access your site: https://prnt.sc/v542i4
If you want to use the Multi-languages for your site, you can use the plugin WPML.
This is the paid plugin and it can translate automatically your site into the languages you want. The theme also supports this. We can help you to check if ...

1

By: yame
a month ago Oct 23, 2020 at 07:48

not able to load logo for the site (boutique theme)

By Cate2020 in WordPressBoutique, Oct 21, 2020 at 05:42

Hi Cate,

It is because the plugin WPBakery Page Builder is still not set yet.
You should choose this: https://prnt.sc/v540ii And now your pages are able to be edited with Shortcodes. And you can upload a logo image for the Footer here: https://prnt.sc/v541ea

Hope that you will spend a little time to rate ...

5

By: yame
a month ago Oct 23, 2020 at 07:45

mobile homepage slider size problem

By emirdekoratif in WordPressArmania, Oct 22, 2020 at 12:19

It is because you did not config for the width so the slider was not responsive: https://prnt.sc/v6qf2g
Now check your site again. It works.

Regards,
Yame

2

By: yame
a month ago Oct 26, 2020 at 01:40

communication with whatsapp

By emirdekoratif in WordPressArmania, Oct 16, 2020 at 11:38

You can use the Child theme > customize the Footer > add the embed WhatsApp code into there, it will work.

Or you can refer to this plugin: https://wordpress.org/plugins/wp-whatsapp/ Hope that this will help you

If you are satisfied with this support, hope that you will spend a little time and go ...

3

By: yame
a month ago Oct 23, 2020 at 02:52

theme does not work so need the refund.

By million_wide in WordPressArmania, Oct 13, 2020 at 17:51

This is only the support forum of the Kutethemes team, we do not solve the refund request here.
I guided you to submit a ticket on the Envato and wait for the checking from the Admin. Thank you!

12

By: yame
a month ago Oct 23, 2020 at 02:33

Unable to edit footer with visual composer

By Olabanji011 in WordPressHealthyFood, Oct 21, 2020 at 11:55

Because of this plugin: "WooCommerce Food", if you deactivate this, your site will work normally

4

By: yame
a month ago Oct 23, 2020 at 07:35

SUBMENU

By albardian in WordPressArmania, Oct 22, 2020 at 19:43

Hi @albardian,

The issue related to Mega menu will be checked on another ticket of yours (https://support.kutethemes.com/topic/show-topic/72958)
So please focus on one. It will be easier for me to control all your issues. Thank you!

Regards,
Yame

1

By: yame
a month ago Oct 23, 2020 at 01:42

I can't select the footer

By GiancarloB1 in WordPressArmania, Oct 20, 2020 at 12:25

Thank you!
Please login to the Themeforest then go to this link: https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715,
leave your best comments and rating hihihi.
Thank youuuu!

7

By: yame
a month ago Oct 23, 2020 at 10:09

Footer Layout

By noshad19 in WordPressVoka, Oct 13, 2020 at 07:16

Thank you ^^
And I am waiting to see your good rating :)
Best regards,
Yame

5

By: yame
a month ago Oct 27, 2020 at 08:21

Logo visualization and phone number problem

By zohim1 in WordPressArmania, Oct 26, 2020 at 12:22

Hi @zohim1,

Logo: You should read this documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/
You have to disable the Meta Box options in Custom Theme Options so that all settings in Theme Options will be applied for your site.

I did it for you. Now your site is showing Logo image + phone number: https://prnt.sc/v7pcq5

If you have ...

1

By: yame
a month ago Oct 27, 2020 at 08:27

Stock status of On backorder shows In Stock on the front end

By SparkedInnovations in WordPressTechOne, Oct 7, 2020 at 16:17

Just test it. We also need feedback for this from all the clients. Thank you!

9

By: yame
29 days ago Oct 29, 2020 at 06:52

How to install RTL Light Cosmetic Theme

By Spark53 in WordPressArmania, Oct 27, 2020 at 06:59

Hi @Spark53,

I see that your site is working with the RTL version.
https://prnt.sc/v8bguo
https://prnt.sc/v8bgyw
Could you please check again your site?

Regards,
Yame

1

By: yame
a month ago Oct 28, 2020 at 01:14

Banner in store

By HADASSA-P in WordPressArmania, Oct 21, 2020 at 09:03

I got you. Thank you!

9

By: yame
a month ago Oct 27, 2020 at 09:17

Importing Failure

By InkoopDeNederlandseMarketeer in WordPressArmania, Oct 27, 2020 at 14:39

DONE. Pls check your site and let me know.

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 then rate me a good review + 5 stars, please? It's really very worth with me.

Thank you very much!
Best regards,
Yame

5

By: yame
29 days ago Oct 29, 2020 at 08:32

se tiene problemas con el editor

By gomaagencialatam in WordPressOcolus, Oct 7, 2020 at 07:04

DONE. The Toolkit plugin is old. He has replaced the new one for you and now you can edit the shortcodes.
Pls check your site then let me know

Regards,

9

By: yame
29 days ago Oct 29, 2020 at 09:34

REMOVE LAZY LOAD

By sweezer in PrestashopSuperShop, Oct 30, 2020 at 07:35

Hi @sweezer,

Please provide me your FTP account then my coder will help you.

Regards,
Yame

1

By: yame
25 days ago Nov 2, 2020 at 07:11

Removing language and currency

By naturalmapp in WordPressBiolife, Oct 30, 2020 at 14:19

Hi @naturalmapp,

- To remove the language menu, please un-check for this menu: https://prnt.sc/vbm9ku
- I select Homepage 12 and the header changes also: https://prnt.sc/vbmbgz

Pls check again then let me know
Regards,
Yame

1

By: yame
25 days ago Nov 2, 2020 at 07:26

Demo import does not work & Childtheme is not found

By BureauJaxX in WordPressTuran, Oct 26, 2020 at 08:05

I've sent you an email: https://prnt.sc/vcd9c7
Pls let me know if you do not see any emails from me. Thank you!

19

By: yame
24 days ago Nov 3, 2020 at 07:33

Popular products displaying no products

By litper in WordPressArmania, Oct 13, 2020 at 11:17

You're welcome.
So may I close this ticket? Pls contact me again if you need help

Best regards,
Yame

14

By: yame
24 days ago Nov 3, 2020 at 08:29

Theme body position problem

By hasib55 in WordPressKuteShop, Oct 24, 2020 at 20:16

I see that the plugin cache is still being activated. I made a change in your site then tried on another computer, there is no problem.
You can click the button Settings to clear the cache for your site. Click for all these buttons to clear the cache: https://prnt.sc/vcfdt3

19

By: yame
24 days ago Nov 3, 2020 at 09:10

Menu & Icons description

By swift3113 in WordPressArmania, Nov 1, 2020 at 22:36

2. DONE. All the texts are translated:
https://prnt.sc/vc9jt1
https://prnt.sc/vc9kyi

3. When you want to show the language switcher, it will just display on the left corner of the header. Maybe you are modifying your site because I added this for you and now it does not show anymore.

4

By: yame
24 days ago Nov 3, 2020 at 03:13

Footer Info and Hamburger menu

By mattsutherland9 in WordPressBoutique, Nov 1, 2020 at 00:04

Thank you. I see your rating. It is just 4 stars :(
Because we develop the theme basing on the default design so we cannot control all other requirements from the clients. If there is anything that needs to help, don't hesitate to let me know, I will check for you
Could ...

4

By: yame
25 days ago Nov 3, 2020 at 01:15

Website slow homepage and armenia ads not found on elementor keeps showing

By alzu in PrestashopSuperShop, Aug 17, 2020 at 07:38

It's the problem with the cache.
He cleared the cache on your site and it works again: https://prnt.sc/vd4vb7
Also, you should update the database of Woo: https://prnt.sc/vd4vwy. It is really important.

23

By: yame
23 days ago Nov 4, 2020 at 08:35

"add to cart" does not open in mobile view on the site

By emirdekoratif in WordPressArmania, Oct 31, 2020 at 10:03

Here you are: https://prnt.sc/vd0lul

3

By: yame
23 days ago Nov 4, 2020 at 03:45

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