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Not able to edit or create new page

By hitayulifestyle in WordPressTechOne, Jan 14, 2024 at 08:33

Hi,
Our supporter has fixed the issue for you. The issue occurs when you do not update the theme. So please be noticed whenever you got any email for updating the theme.
Regards,

 1

By: james
10 months ago Jan 17, 2024 at 02:28

PHP code appearing at top of site pages

By sjallen40 in WordPressTechOne, Jan 31, 2024 at 11:23

Hi,
You can use child-theme for that.
Our supporter has created file: functions.php
You can add the code inside this file
Regards,

 4

By: james
8 months ago Feb 23, 2024 at 01:48

Error when editing with elementor

By mohamedbenamor in WordPressTechOne, Feb 10, 2024 at 21:44

Hi,
At the moment Elementor v3.19.x is buggy and unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible
Regards,

 1

By: james
9 months ago Feb 20, 2024 at 06:56

Menu Automatically Opens

By hitayulifestyle in WordPressTechOne, Feb 18, 2024 at 15:39

Hi,
You posted another ticket on forum so I will collect this issue and delete this ticket. And I will answer all issues below one ticket only.
Thank you very much!
Regards,

 2

By: james
9 months ago Feb 20, 2024 at 08:07

Not ABLE TO EDIT Header

By hitayulifestyle in WordPressTechOne, Feb 18, 2024 at 15:41

Hi,
You posted another ticket on forum so I will collect this issue and delete this ticket. And I will answer all issues below one ticket only.
Thank you very much!
Regards,

 2

By: james
9 months ago Feb 20, 2024 at 08:07

Search issue- showing no products when we search for Face Pack Product

By hitayulifestyle in WordPressTechOne, Feb 18, 2024 at 15:51

Hi,
You posted another ticket on forum so I will collect this issue and delete this ticket. And I will answer all issues below one ticket only.
Thank you very much!
Regards,

 1

By: james
9 months ago Feb 20, 2024 at 08:06

Ajax Search not working

By hitayulifestyle in WordPressTechOne, Feb 18, 2024 at 15:52

Hi,
You posted another ticket on forum so I will collect this issue and delete this ticket. And I will answer all issues below one ticket only.
Thank you very much!
Regards,

 1

By: james
9 months ago Feb 20, 2024 at 08:06

Taking lot of time to load for editing the page or post

By hitayulifestyle in WordPressTechOne, Feb 18, 2024 at 15:46

Hi,
Your theme issue has solved, please check it and let me know.
Thank you very much!

 4

By: james
8 months ago Feb 29, 2024 at 02:15

Loading and editing issue

By hitayulifestyle in WordPressTechOne, Feb 27, 2024 at 04:14

Hi,
Our supporter is checking your issue.
I will let you know asap.
Thank you

 1

By: james
8 months ago Feb 29, 2024 at 02:32

When we select Category and search Face - Everything is coming under search bar.

By hitayulifestyle in WordPressTechOne, Feb 21, 2024 at 14:40

Hi,
In this issue: It is because of "HUSKY - Products Filter Professional for WooCommerce" plugin, wrong coding withh "All categories". Our supporter has disable coding for "All categories" option. Now, It is working, you may check it.
Regards,

 2

By: james
8 months ago Feb 29, 2024 at 02:51

Search Filter is not working We cannot search multiple items We cannot uncheck the checkbox If we are not able to search the multiple items, then it should hide the remaining

By hitayulifestyle in WordPressTechOne, Feb 21, 2024 at 14:38

Hi,
This issue has solved, and because You posted so many tickets on the system. Please check and then I will close this ticket
Regards,

 3

By: james
8 months ago Feb 29, 2024 at 02:54

Help to update template

By mike4101 in WordPressTechOne, Apr 19, 2024 at 02:24

The theme you are using is the latest version of "WPBakery theme". There is another version called "Elementor theme", which is different from the theme you are using. We advise you not to switch because you may lose the content of some pages you have used for a long time

 1

By: LamHB
7 months ago Apr 19, 2024 at 03:30

Free Installation Request

By yakupavci17 in WordPressTechOne, Apr 25, 2024 at 15:47

Sure, send me your website information (wp-admin, ftp, cpanel) in the "Secret information", I will clear all data and import demo for you.
Regards!

 1

By: LamHB
6 months ago Apr 26, 2024 at 03:36

Website speed problem

By mohamedbenamor in WordPressTechOne, Jun 10, 2024 at 22:42

Hi,
- Regarding: "Additionally, an error appears on the backoffice: "Your theme (TechOne) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce Suggestions to resolve this issue" - the issue has been solved.
- Regarding website speed ...

 9

By: LamHB
4 months ago Jun 24, 2024 at 03:08

Payment refund

By eliucofa in WordPressTechOne, Jul 5, 2024 at 01:58

Hi,
I couldn't find any other tickets from you about the same issue.
If there is a problem, please send your website information (wp-admin, cpanel), with a specific description, image or video of the problem. I will check it out.
Regards

 1

By: LamHB
4 months ago Jul 6, 2024 at 03:42

i buy your magic theme

By engsalahwahid in WordPressTechOne, May 16, 2024 at 02:32

Hi,
The username or password you send me is incorrect. Please check and send it back to me.
Regards

 7

By: LamHB
3 months ago Jul 25, 2024 at 03:35

Modify Home 01 page

By v4nc3 in WordPressTechOne, Sep 25, 2024 at 09:38

No problem!
If you are satisfied, please give us a 5-stars rating on ThemeForest, thank you so much!
Regards!

 6

By: LamHB
a month ago Oct 4, 2024 at 00:33

remove add to cart

By anwar64 in WordPressTechOne, Nov 4, 2024 at 11:29

Hi,
Please take a picture of the place you want to remove, and send me your wp-admin user/pass information so I can help you.
Regards

 1

By: LamHB
15 days ago Nov 5, 2024 at 07:40

The footer is differnece between index and other pages

By v4nc3 in WordPressTechOne, Nov 4, 2024 at 19:42

Hi, sorry for the late reply
Clear cache will be in the plugin settings (screenshot_1), each plugin will have a different place.
Regards

 5

By: LamHB
12 days ago Nov 9, 2024 at 05:14

error asking update

By anwar64 in WordPressTechOne, Nov 17, 2024 at 06:15

These are just notifications about the version of those files, it does not affect the operation of the website and WooCommerce. You do not need to worry about these notifications, they will definitely be updated in the next theme versions.
If you want to update the theme now, please send me ...

 1

By: LamHB
a day ago Nov 20, 2024 at 01:58

error asking update

By anwar64 in WordPressTechOne, Nov 17, 2024 at 06:15

Please only submit 1 ticket for 1 issue, I have answered your issue in the previous ticket, please delete this ticket to avoid diluting the information.
Thank you so much!

 1

By: LamHB
a day ago Nov 20, 2024 at 02:00

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