292 topics
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kuteshop toolkit

By davoudbagheri in WordPressKuteShop, Mar 16, 2021 at 13:39

HI, @davoudbagheri

Please provide me your admin + FTP account.
And take the screenshot for your issue then I will check faster
Thanks!

Regards,
Yame

2

By: yame
25 days ago Mar 17, 2021 at 03:11

home 14

By yalia in WordPressBiolife, Mar 16, 2021 at 14:26

Hi, @yalia

I don't find the Home 14 on your Pages section: https://prnt.sc/10nq6rk
Would you like me to build again this homepage demo for you?

Pls let me know then I will check again
Regards,
Yame

1

By: yame
25 days ago Mar 17, 2021 at 03:10

Website Showing Issues

By elmoyeldo in WordPressBoutique, Mar 17, 2021 at 07:20

Hi, @elmoyeldo

I sent your issue to my coder.
Let him check then I will inform you later

Regards,
Yame

2

By: yame
24 days ago Mar 18, 2021 at 09:43

Colorbox

By Kelaris in WordPressBoutique, Mar 11, 2021 at 10:51

Unfortunately, your screenshot is still not clear enough.
He was asking about 2 questions:
1: In your screenshot, it is not clear enough. So pls take another one and mark on the place you want to edit and describe that content. He will check again for you

2: What is the "buttons ...

7

By: yame
22 days ago Mar 20, 2021 at 04:10

Translating woocommerce strings

By Noldastudio in WordPressBiolife, Mar 18, 2021 at 10:16

Hi, @Noldastudio

I sent your accounts to my coder. He will check then I will let you know later

Regards,
Yame

1

By: yame
23 days ago Mar 19, 2021 at 07:46

Theme causing error

By Zaneeq in WordPressKuteShop, Mar 16, 2021 at 23:57

Please check your message now. I am writing on it

3

By: yame
20 days ago Mar 22, 2021 at 07:55

Progress bars problem

By siamocreativi in WordPressMoozo, Mar 18, 2021 at 11:55

Hi, @siamocreativi

So could you please provide me your admin + FTP account?
I would like to check your site then will give you the correct support. And help me to take the screenshot, I will understand and check faster

Regards,
Yame

1

By: yame
23 days ago Mar 19, 2021 at 02:48

REFUND REQUEST

By omrtpc in WordPressKuteShop, Mar 18, 2021 at 14:16

Hi, @omrtpc

Because we just handle the problems of all clients when using our themes on this support forum so we do not manage the refund request here.
Pls submit a ticket on Envato then explain clearly your reason. Then The Admin will check for you

Regards,
Yame

1

By: yame
20 days ago Mar 22, 2021 at 01:18

Very urgent yame. Please.

By Zaneeq in WordPressKuteShop, Mar 18, 2021 at 23:52

Please check your message now. I am writing on it

1

By: yame
20 days ago Mar 22, 2021 at 07:55

Size chart is not displaying in products page.

By elmoyeldo in WordPressBoutique, Mar 17, 2021 at 10:07

I see that all the products which have this size chart will have one more tab here to display the size chart here: https://prnt.sc/10pq4ln
Pls check again

3

By: yame
23 days ago Mar 19, 2021 at 08:17

Elementor not working in one device

By beedle_es in WordPressBoutique, Mar 20, 2021 at 13:17

Hi, @beedle_es

Could you please take the screenshot?
I am trying to edit the Homepage and I see it works: https://prnt.sc/10s172v
Just let me know where you see the problem then I will check again. Also, provide your FTP account then my coder will check the problem in code if needed.
Thank you!

Regards,
Yame

1

By: yame
20 days ago Mar 22, 2021 at 01:39

Problem with demo instalation

By fridmanelli in WordPressBoutique, Mar 21, 2021 at 12:13

Hi, @fridmanelli

I am not able to access your URL: https://prnt.sc/10s2ths
Pls check again then let me know when it works.
And provide me your FTP account also, let me know the homepage you want then I will check for you

Regards,
Yame

1

By: yame
20 days ago Mar 22, 2021 at 03:07

Footer

By agustinmismo in WordPressFlexon, Mar 22, 2021 at 08:38

Hi agustinmismo
Could you please provide your wp-admin, ftp or cpanel accounts via secret information area? We would like to check and help you asap/
Thanks

1

By: Maason
20 days ago Mar 22, 2021 at 08:54

Product displaying in shop page is not aligned

By elmoyeldo in WordPressBoutique, Mar 23, 2021 at 06:21

Hi elmoyeldo
The cause by your images size, please optimize the same size and try again.
Regards

1

By: Maason
19 days ago Mar 23, 2021 at 08:27

Image size

By decimoarte in PrestashopSuperShop, Feb 9, 2021 at 09:49

Now I see the image is bigger: https://prnt.sc/10tvw8q
However, I think that the main content of your product is too small. You should cut again the image before uploading it to your site.
So the white background will be less than. So the main content of your image will be larger

9

By: yame
18 days ago Mar 24, 2021 at 02:39

menu in footer not visible on mobile version

By Noldastudio in WordPressBiolife, Mar 23, 2021 at 13:20

Goodmorning,Noldastudio
In this case, please input these CSS codes into Child theme and let us know your results.
@media (max-width: 767px) { .footer .ovic-menu-wapper{display: block !important;}}
Thanks

1

By: Maason
18 days ago Mar 24, 2021 at 02:58

How to edit Tab and Product style?

By fostock in WordPressBiolife, Mar 22, 2021 at 14:13

Goodmorning
Our coder has checked and said that you are using home 7 and re-editing these styles(issues 1,2 above). By the default of demo then desktop and mobile version, they are not the same style together. In these cases then you have to customize by yourself or connect to customize ...

4

By: Maason
18 days ago Mar 24, 2021 at 03:39

Doesn't it have "delete account" page?

By fostock in WordPressBiolife, Mar 22, 2021 at 15:27

Hi fostock
Because we support for default theme only. When customer, he want to edit or change anything then he have to do by himself or pay for that works. We do not support for free. Hope you understand us.
Regards

5

By: Maason
18 days ago Mar 24, 2021 at 13:43

star rating

By roro111 in WordPressEliah, Mar 21, 2021 at 05:13

By the default of theme, it includes star-rating on products and we wont remove it.

11

By: Maason
18 days ago Mar 24, 2021 at 15:44

Install demo Problem

By djya in WordPressArmania, Mar 15, 2021 at 15:17

Please change these values

15

By: Maason
15 days ago Mar 27, 2021 at 08:26

Solution to a number of display issues

By ValeryLuter in WordPressArmania, Mar 24, 2021 at 13:25

Goodmorning, ValeryLuter
About your questions above then you can do however we do not support for customize work. You have to do by yourself or connect to customize services.
Regards

5

By: Maason
16 days ago Mar 26, 2021 at 02:09

About new project new web shop

By Krisatomem in WordPressKuteShop, Mar 23, 2021 at 11:49

Connected via skype

5

By: Maason
17 days ago Mar 25, 2021 at 14:51

Go button in header does not work

By fostock in WordPressBiolife, Mar 24, 2021 at 18:31

In this case, you can customize the theme header at the wp-content\themes\biolife\templates\header and then choose your current header.
Regards

3

By: Maason
17 days ago Mar 25, 2021 at 14:46

Unable ot load demo content

By rajaveernapu in WordPressArmania, Mar 24, 2021 at 10:53

Goodmorning, rajaveernapu
The cause by your hosting, it's blocked the rest API. Please check and try again
Regards

13

By: Maason
16 days ago Mar 26, 2021 at 02:51

Techone reset

By amitpresser in WordPressTechOne, Mar 25, 2021 at 22:31

Goodmorning, amitpresser
Where did you input your codes. You can reset theme if you do at the theme option. I think that you have to re-install in your case.
If you have other questions, please input here. I will check and reply you asap.
Have a nice day.
Regards

1

By: Maason
16 days ago Mar 26, 2021 at 01:37

Unable to get sales report by product color

By elmoyeldo in WordPressBoutique, Mar 24, 2021 at 10:47

but the Scenic View, it's ordered yet? COuld you connect to me via skype: mod.kutethemes@gmail.com ? i am there
Regards

3

By: Maason
16 days ago Mar 26, 2021 at 04:22

instagram home

By yalia in WordPressBiolife, Mar 26, 2021 at 05:24

Goodmorning
I have checked and found that the cause by you image,it's too big( it should be 240px X 240px). Please re-size the same other one and let me know your results.
Regards

1

By: Maason
15 days ago Mar 27, 2021 at 02:41

footer color

By yalia in WordPressBiolife, Mar 26, 2021 at 05:25

Hi
This question then you and change at the Dashboard>>Ovic Panel>>Footer Builder>>Footer Style 09 (it's your current style) and do as this link image:
https://prnt.sc/10wpj4a
Please try again and let me know your results.
Regards

1

By: Maason
15 days ago Mar 27, 2021 at 02:52

phone version

By yalia in WordPressBiolife, Mar 26, 2021 at 05:45

Hi yalia
I am not clear you idea yet. COuld you describe more details by screenshots? I would like to check directly and update asap.
have a nice weekend.
Regards

1

By: Maason
15 days ago Mar 27, 2021 at 02:56

Help

By Zaneeq in WordPressKuteShop, Mar 26, 2021 at 07:35

Hi Zaneeq
How can i help you? Please connect to me via skype: mod.kutethemes@gmail.com. I am there
Regards

1

By: Maason
15 days ago Mar 27, 2021 at 03:45

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

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