436 topics
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Issue wth Footer

By magicalcuzcotours in WordPressMaxstore, Oct 26, 2020 at 09:12

Hi @magicalcuzcotours,

I tried but I could not access your site: https://prnt.sc/v7oi23
It loads but then stops loading. Could you please check it?

Regards,
Yame

1

By: yame
2 months ago Oct 27, 2020 at 07:53

logo no changble

By isupports in WordPressBiolife, Oct 17, 2020 at 12:55

You have to take the screenshots then mark on the place you want. Then we will check and give you the correct answer

3

By: yame
2 months ago Oct 28, 2020 at 02:38

Installing in worpress

By InkoopDeNederlandseMarketeer in WordPressArmania, Oct 27, 2020 at 08:26

Hi @InkoopDeNederlandseMarketeer,

Could you please provide me your admin + FTP account? Pls put in the Secret information box below.
And let me know the homepage you want. I will check your site and help you to re-install the theme

Regards,
Yame

1

By: yame
2 months ago Oct 28, 2020 at 02:39

I have tow wuestions slider shop, and tabs

By abdulselam in WordPressKuteShop, Oct 15, 2020 at 09:56

Okay I see it.
Thank you!

6

By: yame
2 months ago Oct 28, 2020 at 04:16

Logo is working

By Developer12345 in WordPressArmania, Oct 27, 2020 at 19:36

Hi @Developer12345,

You should refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/
You have to disable the Meta box mode in Custom Theme Options: https://prnt.sc/v8fp4r Then all settings in Theme Options will be applied for your site

Regards,
Yame

1

By: yame
2 months ago Oct 28, 2020 at 07:13

Duplicated Demo

By gabernadas in WordPressKuteShop, Oct 29, 2020 at 11:40

Please help me to take the screenshots then mark on the places of the font you want to change size. I will check for you

4

By: yame
2 months ago Oct 30, 2020 at 07:37

Vender Dashboard

By fumi_fumi in WordPressOcolus, Oct 18, 2020 at 22:58

Excuse me, I cannot access your URL: https://prnt.sc/vcefdy
Could you pls check again? And provide again clearly your admin + FTP account?

4

By: yame
2 months ago Nov 3, 2020 at 08:28

Translation

By lf2s in WordPressBiolife, Oct 21, 2020 at 09:58

So we have to check your site then we can know.
After that, we will give you the correct answer. Pls provide again your admin + FTP account.
Your protected account also

11

By: yame
2 months ago Nov 3, 2020 at 09:17

Most popular gallery plugin "Gallery NextGEN" not working with Biolife Theme

By tomaspucutay in WordPressBiolife, Nov 2, 2020 at 16:32

Hi @tomaspucutay,

Please check again your URL. We cannot access your site.
And please take the screenshots to explain your issues. I will understand and check faster

Thank you!
Regards,
Yame

1

By: yame
2 months ago Nov 3, 2020 at 01:24

Ajax add to cart is not working on single page product the same way as shop page

By tomaspucutay in WordPressBiolife, Nov 2, 2020 at 16:40

Hi @tomaspucutay,

We are not able to access your site: https://prnt.sc/vc89ve
Could you please check again then inform me when it works?
And take the screenshots for your issues to explain clearly. I will check faster

Thank you!
Regards,
Yame

1

By: yame
2 months ago Nov 3, 2020 at 01:22

Missing Item Field on Google Search Console

By calyweb in WordPressTuran, Oct 26, 2020 at 15:44

Thank you
I sent your accounts to my coder. When he gives me the answer, I will inform you later

5

By: yame
2 months ago Nov 4, 2020 at 02:21

Search Icon

By Empress20 in WordPressTuran, Nov 3, 2020 at 12:00

Hi @Empress20,

We do not get you mean. Could you please take the screenshots? Then provide me your admin + FTP account. We will check for you later

Regards,
Yame

1

By: yame
2 months ago Nov 4, 2020 at 02:54

change the width of the shop page

By Sarafan_Serg in WordPressOcolus, Oct 29, 2020 at 14:51

Pls explain by the screenshot. I will be easier to understand then I will give you the correct answer

7

By: yame
2 months ago Nov 8, 2020 at 03:59

Technical - Plugins not working

By petshopnaija in WordPressKuteShop, Nov 6, 2020 at 07:32

Hi @petshopnaija,

I already replied to another ticket. Pls take the screenshot then I will check and give you the correct answer

Regards,
Yame

1

By: yame
2 months ago Nov 7, 2020 at 03:46

Technical - Plugins not working

By petshopnaija in WordPressKuteShop, Nov 6, 2020 at 09:31

Hi @petshopnaija,

I am on your site. Could you please take the screenshots for your issue?
I would like to check your site then will give you the correct answer

Awaiting your reply
Regards,
Yame

2

By: yame
2 months ago Nov 7, 2020 at 03:36

Theme not installed and working

By Qadeer1602 in WordPressBoutique, Sep 21, 2020 at 14:12

I got you and replied the message. Pls check.

Thank you!

25

By: yame
2 months ago Nov 7, 2020 at 03:32

Error warning on images

By johnsalter3 in WordPressArmania, Oct 7, 2020 at 21:16

Please provide me your admin + FTP account then my coder will help you to check

9

By: yame
2 months ago Nov 10, 2020 at 02:04

change the background photo for testimonial module

By mwlojewski in PrestashopBoutique, Nov 9, 2020 at 13:41

Hi @mwlojewski,

We cannot access your site with the wrong account: https://prnt.sc/vgggsh
And pls take the screenshots for your issues then my coder will check for you faster

Regards,
Yame

1

By: yame
2 months ago Nov 10, 2020 at 02:54

Shop/Product pages

By j15btlo in WordPressTuran, Nov 9, 2020 at 13:45

Hi @j15btlo,

Please take the screenshots, provide your admin + FTP account then we will check for you

Regards,
Yame

1

By: yame
2 months ago Nov 10, 2020 at 09:18

Can't edit out title

By j15btlo in WordPressTuran, Nov 9, 2020 at 15:51

Hi @j15btlo,

Please provide me your admin + FTP account.
Then my coder will do it for you. Do you want to remove completely this sentence or hide it temporarily?

Regards,
Yame

1

By: yame
2 months ago Nov 10, 2020 at 09:18

Slider from Revolution Slider dont work

By lajradio in WordPressTechOne, Nov 10, 2020 at 13:27

Hi @lajradio,

Please provide me your admin + FTP account. I would like to access your site first then I will check for you

Regards,
Yame

2

By: yame
2 months ago Nov 11, 2020 at 01:57

Mobile Menu

By etshology87 in WordPressAyvo, Nov 11, 2020 at 07:34

Hi @etshology87,

Excuse me, I don't get you mean.
Please provide me your admin + FTP account and take the screenshots for your issue. Then I will help you to check

Regards,
Yame

1

By: yame
2 months ago Nov 11, 2020 at 09:32

Google Map for iOS

By fumi_fumi in WordPressOcolus, Nov 11, 2020 at 22:44

Hi @fumi_fumi,

We cannot access your site: https://prnt.sc/vig6vm
Also, your FTP account is not correct: https://prnt.sc/vig811

Pls check again. And take the screenshots for your issue then I will check faster
Thank you!
Regards,
Yame

1

By: yame
2 months ago Nov 13, 2020 at 08:03

Wp Bakery not responding

By naturalmapp in WordPressBiolife, Nov 12, 2020 at 17:01

Hi @naturalmapp,

Please provide me your admin + FTP account. We would like to check your site then will give you the correct answer

Awaiting your reply
Regards,
Yame

1

By: yame
2 months ago Nov 13, 2020 at 01:54

No display Google Map for iOS

By fumi_fumi in WordPressOcolus, Nov 14, 2020 at 10:26

Hi @fumi_fumi,

I don't understand you mean. You want to know how to access the map on IOS.
Your account is not able to access it. Please explain this and guide me on how to check your site then I will check for you

Regards,
Yame

1

By: yame
2 months ago Nov 17, 2020 at 07:39

Demo Importing not found !!

By 10mentions in WordPressArmania, Nov 14, 2020 at 18:05

Hi @10mentions,

I am sorry for the delay. I was hospitalized 2 days ago

Please provide me your admin + FTP account. Then I will help you to check

Regards,
Yame

1

By: yame
2 months ago Nov 17, 2020 at 06:28

Product Filters

By noshad19 in WordPressVoka, Nov 2, 2020 at 20:55

These problems related to the profession of the code.
Just ask your hosting manager about the FTP account then provide it for my coder. He will help you to check

9

By: yame
2 months ago Nov 17, 2020 at 02:35

Como retirar "cateories" do lado do menu

By cassioalvescap in WordPressKuteShop, Sep 16, 2020 at 19:07

Excuse me, I do not get you mean. Could you take the screenshot? Then I will check for you

21

By: yame
2 months ago Nov 17, 2020 at 01:45

The theme is s bite slow

By Ricardomb75 in WordPressArmania, Nov 17, 2020 at 22:28

Hi @Ricardomb75,

Excuse me, so what is your main issue? I don't understand. Pls provide again your admin account, take the screenshots and explain clearly your issue then I will help you to check again

Regards,
Yame

1

By: yame
2 months ago Nov 18, 2020 at 09:30

How to display the Map for iOS

By fumi_fumi in WordPressOcolus, Nov 18, 2020 at 01:44

Hi @fumi_fumi,

Could you pls provide me again your admin + FTP account?
Then I will send yoru question to my coder. He will check then give you the correct answer

Thank you!
Regards,
Yame

1

By: yame
2 months ago Nov 19, 2020 at 03:49

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