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By Zizi81 in WordPressBoutique, Dec 19, 2024 at 16:04

Ok. Send me link to Secret informations
Regards

 2

By: Zizi81
a day ago Dec 20, 2024 at 08:18

Problems importing demo data

By robowolfdigital in WordPressBoutique, Dec 19, 2023 at 11:50

Hi,
Next time, if you have any issue please post ticket, we will help you.
And if this issue has solved, I will close this ticket within 24 hours.
Regards,

 3

By: james
a year ago Dec 21, 2023 at 01:34

Footer

By imfromksa in WordPressBoutique, Dec 18, 2023 at 15:38

Hi,
You can ignore notifications like this
Whenever We have any change in coding, we will describe it on changelog file.
Thanks

 13

By: james
10 months ago Jan 23, 2024 at 07:56

Home page is double exposed without showing the footer

By petheone in WordPressBoutique, Jan 23, 2024 at 10:01

Hi,
The issue has fixed few days ago, sorry for the late response. My advice for you is using only one builder: Elementor or WPBakery. If you use both of them then it will raise error.
Regards,

 1

By: james
10 months ago Jan 29, 2024 at 00:50

Install Demos Error

By helloletsbloomwellness in WordPressBoutique, Jan 19, 2024 at 10:03

Hi,
The issue has solved.
At this time Elementor has some bugs, pls wait a better updating version from them in the near future
We will also review and update my theme too!
Be patient and do not worry
Thanks!
Regards,

 7

By: james
10 months ago Feb 3, 2024 at 02:47

Elementor causing issues with Ovic Footer

By scrapbookme in WordPressBoutique, Feb 6, 2024 at 22:47

Hi,
At the moment Elementor v3.19.x is buggy and unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible.
Regards,

 3

By: james
10 months ago Feb 20, 2024 at 06:58

import demo page 37

By verdigital13 in WordPressBoutique, Feb 29, 2024 at 19:03

Hi,
Our supporter has solved your issue, please check it.
To change the logo site, please go to the Theme Options: Theme Options / General / Logo
regards,

 6

By: james
9 months ago Mar 15, 2024 at 05:27

No option for RTL

By verdigital13 in WordPressBoutique, Mar 13, 2024 at 15:41

Hi,
You can do that by choosing RTL language then the site will display RTL
Regards,

 1

By: james
9 months ago Mar 15, 2024 at 15:20

Can't Edit Products/Sections Missing/Plugin Incompatibility

By ShoppeStar in WordPressBoutique, Mar 3, 2024 at 23:13

Hi,
If the issue has solved, I will close this ticket within 24 hours.
We will be happy to help you whenever you need.
Regards,

 5

By: james
9 months ago Mar 20, 2024 at 08:56

problem with aperance

By verdigital13 in WordPressBoutique, Mar 18, 2024 at 04:33

Hi,
We tried to access your site /wp-admin. But we could not login to the site.
Please provide the permission.
Thank you very much for your patient.
Regards.

 1

By: james
9 months ago Mar 20, 2024 at 07:31

Footer size is not correct and not editable by elementor

By petheone in WordPressBoutique, Mar 18, 2024 at 17:54

We will check the issue soon. However, please send us an account WP again.
Regards,

 1

By: james
9 months ago Mar 20, 2024 at 09:15

duble menus

By verdigital13 in WordPressBoutique, Mar 18, 2024 at 20:18

Hi,
This ticket is support for Kuteshop theme.
Next time, please post ticket to the Kuteshop area.
Could you please send a login account so I can check for you asap.
I am here to waiting for your reply.
Regards

 1

By: james
9 months ago Mar 20, 2024 at 08:08

Revolution Slider update required not available update

By petheone in WordPressBoutique, Mar 19, 2024 at 11:58

Hi,
I see that you posted 2 tickets on the system,
I also checked your login account, but I could not to access your site.
Please send me an account so I can check your issues asap.
Regards,

 1

By: james
9 months ago Mar 20, 2024 at 07:57

home page 37

By verdigital13 in WordPressBoutique, Mar 24, 2024 at 17:44

Hi,
The demo 37 has installed on your site. Please check it and let me know.
Regards,

 1

By: james
8 months ago Mar 26, 2024 at 09:07

Pages not working when opening with elemantor

By robowolfdigital in WordPressBoutique, Mar 24, 2024 at 13:01

The Theme version earlier was not compatible with Elementor 3.19.0 or later.

 9

By: LamHB
8 months ago Mar 31, 2024 at 09:11

few problems

By verdigital13 in WordPressBoutique, Mar 31, 2024 at 18:15

Let go to the menu panel and edit that menu "Footer Menu - Information"

 3

By: LamHB
8 months ago Apr 3, 2024 at 01:38

Footer not editable with Elementor and Slider Revolution still not working

By petheone in WordPressBoutique, Apr 4, 2024 at 19:21

Hi,
The issue has been solved, Footer and Revolution are editable, please check your site again!

 1

By: LamHB
8 months ago Apr 5, 2024 at 07:33

import demo data problem

By verdigital13 in WordPressBoutique, Apr 8, 2024 at 16:48

It's done, i have re-import, please check your site again

 2

By: LamHB
8 months ago Apr 9, 2024 at 15:56

product page

By verdigital13 in WordPressBoutique, Apr 14, 2024 at 18:14

Hi, there are 2 settings to do this:
1. In Theme Options / WooCommerce / Single Product / "Delivery Information" & "Payment Information": these are common options for all products
2. In Edit product / Custom Product Information: these are separate options for each product, they will be inserted over the general ...

 1

By: LamHB
8 months ago Apr 15, 2024 at 03:23

General questions

By verdigital13 in WordPressBoutique, Apr 7, 2024 at 16:08

There may have been an error or some problem during the import process, nothing is 100% accurate, everything is a chance of failure.
As I mentioned in the previous comment (screenshot_1): maybe your installation failed, are you clear?
What I want to say one more time here is: "When you have a ...

 12

By: LamHB
8 months ago Apr 16, 2024 at 02:47

mobile menu

By verdigital13 in WordPressBoutique, Apr 15, 2024 at 19:32

It is a menu in the header, go to Theme Options / Header to see what that menu is (screenshot_1). Then go to the menu panel, find that menu, click on the Settings button of the menu item whose icon you want to change (screenshot_2), then click on the icon ...

 1

By: LamHB
8 months ago Apr 16, 2024 at 03:09

header

By verdigital13 in WordPressBoutique, Apr 18, 2024 at 17:14

Hello,
It's in the Theme Options / Header

 1

By: LamHB
8 months ago Apr 19, 2024 at 02:18

General questions

By verdigital13 in WordPressBoutique, Apr 7, 2024 at 15:50

Hi, I checked and saw that the image being imported was an error image (screenshot_1). After I imported another image again, the image was displayed normally (screenshot_2). Last time, when you finished importing an image and did not see the image displayed, it was because of the cache. I saw ...

 10

By: LamHB
8 months ago Apr 19, 2024 at 03:22

Issue while updating the elementor plugin

By dieutekdev in WordPressBoutique, Apr 22, 2024 at 11:40

I deactivate it to update your website. If it activating, the website will have a cache and must clear the cache continuously. If you see the plugin is deactivated, you can active again.
When did you mention "our site experiences high traffic volumes"? I don't know that, don't take it ...

 5

By: LamHB
7 months ago Apr 25, 2024 at 02:14

Edit mobile bottom menu

By dieutekdev in WordPressBoutique, Apr 25, 2024 at 05:22

Hi,
This requires using child-theme, customizing the files templates/mobile/mobile-style-01.php, each button has been annotated in the image, using html/css/php code to edit as you want.
Regards!

 1

By: LamHB
7 months ago Apr 26, 2024 at 03:30

Issue inside PDF invoice plugin

By dieutekdev in WordPressBoutique, May 2, 2024 at 09:04

You’re welcome!
If there are any problems, please send a description with pictures or videos so I can help you as quickly as possible.
Regards

 5

By: LamHB
7 months ago May 5, 2024 at 05:47

Shop page with no products

By santinomarco in WordPressBoutique, May 30, 2024 at 15:18

Hello,
Please send me website information: url, wp-admin, ... I will check the website for you.
Regards!

 1

By: LamHB
6 months ago Jun 3, 2024 at 09:33

mega menu, footer ovic not function

By ComputerGraphics in WordPressBoutique, May 30, 2024 at 20:00

Hello,
I see you have posted a ticket with a similar problem, I have resolved and replied to you in that ticket, please review.
https://support.kutethemes.com/topic/show-topic/87462
If the problem still persists, please send me a description and pictures, I will check for you.
Regards!

 1

By: LamHB
6 months ago Jun 3, 2024 at 09:38

Issue with Elementor footer AGAIN! Please fix ASAP

By scrapbookme in WordPressBoutique, May 31, 2024 at 03:18

Hi,
This issue is because in Version 3.19.0 of Elementor, they upgraded the new container structure (vs old sections/columns). It causes pages using Elementor from version 3.18.3 and earlier to fail. This is currently the stable HTML/CSS structure. Errors like this will no longer occur in the future, please rest assured.
Regards

 5

By: LamHB
6 months ago Jun 7, 2024 at 08:17

Mr

By pivotalworkforce in WordPressBoutique, Jun 5, 2024 at 23:51

Hi,
Please disable the "Enable Metabox Options" option (screenshot_1). When this option is enabled, pages will receive their own options in the edit page panel of that page.
Regards

 3

By: LamHB
6 months ago Jun 10, 2024 at 04:23

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible

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