30 topics
TOPIC POSTS LAST POSTER
Few Issues with the theme customisations

By PeakPointPro in WordPressBoutique, Oct 5, 2020 at 08:36

Excuse me, I don't get you mean. So now how can I help you to check your issue?

3

By: yame
a month ago Oct 7, 2020 at 07:44

Show Vendor's in categorie's page

By yiannisvog in WordPressBoutique, Oct 6, 2020 at 08:42

But your FTP account is not correct again: https://prnt.sc/uvdlws

3

By: yame
a month ago Oct 8, 2020 at 10:37

Install Wordpress Theme

By dammoda2020 in WordPressBoutique, Oct 9, 2020 at 15:36

Hi @dammoda2020,

Pls provide me your admin account. I would like to check your site first then I will guide you on how to do it.

Regards,
Yame

1

By: yame
a month ago Oct 11, 2020 at 03:17

500 Error While uploading file

By davidleesbtq in WordPressBoutique, Oct 23, 2020 at 14:04

Hi @davidleesbtq,

It usually belongs to the hosting configuration. You should ask for the server/hosting manager then provide me your admin + FTP account.
I will check and help you to install this theme. Tell me the homepage you want also

Awaiting your reply
Regards,
Yame

1

By: yame
a month ago Oct 26, 2020 at 01:01

Theme not installed and working

By Qadeer1602 in WordPressBoutique, Sep 21, 2020 at 14:12

I got you and replied the message. Pls check.

Thank you!

25

By: yame
20 days ago Nov 7, 2020 at 03:32

Translation english to portuguese (brazil)

By sergiogargantini in WordPressBoutique, Oct 11, 2020 at 11:40

Thanks, it works.
Done for the other texts.
For these, please take the screenshots for the location then I will check for you:
Order // PEDIDO
Thank you // Obrigado
Order details // Detalhes do pedido

22

By: yame
15 days ago Nov 12, 2020 at 06:27

instagram photos too large

By Nomadicmovement in WordPressBoutique, Nov 19, 2020 at 03:45

Hi,

I tried but it is not correct: https://prnt.sc/vozhp5.
Also. to sum up, you just want to enlarge the images on Instagram, don't you?

5

By: yame
3 days ago Nov 24, 2020 at 09:58

some CSV custimization for Mega Menu and login page

By egypttrotter in WordPressBoutique, Sep 17, 2020 at 13:02

1. Because you forgot to add this class: ".megamenu-wrap" in the menu to make it to be responsive: https://prnt.sc/ulhmk7
My coder has added for you

2. DONE. My coder has added the css code in the Theme Options, the line from 23 to 26. You should backup this css code if you ...

4

By: yame
2 months ago Sep 22, 2020 at 02:14

I wont be able to access the demo of botique them from 22 to 32

By bilaltasawor_123 in WordPressBoutique, Sep 19, 2020 at 17:18

I am on your site.
The Ovic Addon Toolkit plugin is still being enabled: https://prnt.sc/uqa2h6
Your site is still working: https://prnt.sc/uqa2l0
So what do you want to check more? Just let me know and take the screenshot, we will help you to check again

19

By: yame
a month ago Sep 30, 2020 at 02:17

Home Page Customization

By Libasejamila in WordPressBoutique, Sep 24, 2020 at 00:40

I got you!

6

By: yame
a month ago Sep 29, 2020 at 10:47

The theme is not loading

By PeakPointPro in WordPressBoutique, Sep 29, 2020 at 08:54

DONE. https://gtmetrix.com/reports/www.xws.tzy.mybluehost.me/ulJAfuZL
Pls check again

10

By: yame
a month ago Oct 9, 2020 at 03:52

Fatal Error When installing boutique theme demo content to woocommerce

By graphick in WordPressBoutique, Oct 5, 2020 at 12:11

I see that you have the lower version of the Boutique theme: https://prnt.sc/uultio even now you are using another theme
And the demo theme version is 2.1.5: https://prnt.sc/uulty8. We do not see the message on this version. So please update your theme to the latest version then check again.

5

By: yame
a month ago Oct 7, 2020 at 08:46

Translations

By BenNickston in WordPressBoutique, Jun 22, 2020 at 17:06

All these texts will be translated here: https://prnt.sc/uuo1g0

5

By: yame
a month ago Oct 7, 2020 at 10:29

Mega Menu content editor is not working.

By PeakPointPro in WordPressBoutique, Oct 7, 2020 at 06:30

Hi @PeakPointPro,

Please refer to this documentation: https://new-boutique.kutethemes.net/documentation/docs/some-customizing/3-using-wpbakery-page-builder-for-pages/

Hope that it is useful for you.
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so ...

1

By: yame
a month ago Oct 8, 2020 at 08:08

Can't edit the Footer

By PeakPointPro in WordPressBoutique, Oct 7, 2020 at 10:41

Hi @PeakPointPro,

I don't it: https://prnt.sc/uvteu0
Could you please check it again?

Regards,
Yame

1

By: yame
a month ago Oct 9, 2020 at 00:45

Elements not showing up in WP Bakery

By mattsutherland9 in WordPressBoutique, Oct 9, 2020 at 04:12

Hi @mattsutherland9,

You will not able to edit anything for the Shop page with Elementor.
Here I will guide you on how to modify these parts:
1. the sidebar: You have to check which the sidebar you are using for your page. Go here: https://prnt.sc/uvz87u, you will determine. Then go here to edit ...

1

By: yame
a month ago Oct 9, 2020 at 08:20

support for woocommerce Shipment Tracking

By webpills in WordPressBoutique, Oct 13, 2020 at 09:24

Hi @webpills,

We develop the theme basing on the default design and Woo template.
We support all the included plugins in the theme package and some third-party plugins that we already tested. We cannot test all the plugins of Woo. So you can use any plugin you want. If there is ...

1

By: yame
a month ago Oct 14, 2020 at 02:36

remove demo user form woocommerce

By webpills in WordPressBoutique, Oct 13, 2020 at 11:20

My coder said that Woo would not have this function. We also do not support this.
You have to research on the internet to get the information.

Hope you understand this!

4

By: yame
a month ago Oct 22, 2020 at 09:36

Typography Color

By mattsutherland9 in WordPressBoutique, Oct 13, 2020 at 18:36

Your intention is wanting to switch the color and texts (like the back version). Unfortunately, the theme does not have the option to do this.
Also, we do not support this (because this is not included in the default design). You have to do this by yourself

Hope you understand!

6

By: yame
a month ago Oct 21, 2020 at 08:46

not able to load logo for the site (boutique theme)

By Cate2020 in WordPressBoutique, Oct 21, 2020 at 05:42

Hi Cate,

It is because the plugin WPBakery Page Builder is still not set yet.
You should choose this: https://prnt.sc/v540ii And now your pages are able to be edited with Shortcodes. And you can upload a logo image for the Footer here: https://prnt.sc/v541ea

Hope that you will spend a little time to rate ...

5

By: yame
a month ago Oct 23, 2020 at 07:45

Footer Info and Hamburger menu

By mattsutherland9 in WordPressBoutique, Nov 1, 2020 at 00:04

Thank you. I see your rating. It is just 4 stars :(
Because we develop the theme basing on the default design so we cannot control all other requirements from the clients. If there is anything that needs to help, don't hesitate to let me know, I will check for you
Could ...

4

By: yame
25 days ago Nov 3, 2020 at 01:15

How can I add the demo content in the website

By Lanofta in WordPressBoutique, Oct 26, 2020 at 14:19

Your site is working well will all demo content. Pls check again then let me know

Regards,

18

By: yame
20 days ago Nov 7, 2020 at 04:39

Store-and Speed Issue

By Nomadicmovement in WordPressBoutique, Oct 9, 2020 at 06:08

https://prnt.sc/vgmo56 here is your site when I check. I have to clear the cache of the browser a few times. I think the problem is the cache.
Pls install a cache plugin for your site then try it again

3

By: yame
17 days ago Nov 10, 2020 at 09:42

Import Doesn't Look Correct

By austinjbollinger in WordPressBoutique, Nov 11, 2020 at 16:20

Excuse me, so do you need any help? Because right now, I cannot access your admin + FTP account.

Thanks!

6

By: yame
11 days ago Nov 17, 2020 at 02:21

Activated theme into localhost developer site

By gigibon in WordPressBoutique, Nov 17, 2020 at 21:33

Hi @gigibon,

I am sorry, I don't understand what you mean. Also, we don't support the localhost site.
Please move your site to the live site, then provide the admin + FTP account, take the screenshot then I will check for you

Regards,
Yame

1

By: yame
9 days ago Nov 18, 2020 at 09:16

mobile vision

By ComputerGraphics in WordPressBoutique, Nov 18, 2020 at 10:28

Hi @ComputerGraphics,

Do you want to remove these social icons: https://prnt.sc/vlvno9?
If that, please remove in Theme Options: https://prnt.sc/vlvnvj

Regards,
Yame

1

By: yame
8 days ago Nov 19, 2020 at 03:29

Site is too slow not able to use

By Sorelleboetiek in WordPressBoutique, Nov 25, 2020 at 10:48

The speedup is better. My coder installed the cache plugin and configured for your site. Please clear the cache and check again

3

By: yame
16 hours ago Nov 27, 2020 at 09:27

Import Demo

By indbr in WordPressBoutique, Nov 24, 2020 at 11:16

YEAHHHH. I see your rating. Thank you so much!!!!!

So if you don't have any questions here, I will close this ticket. If you need any help, please submit a new one then take the screenshots, I will help you to check

Best regards,
Yame

5

By: yame
a day ago Nov 26, 2020 at 08:32

Can't install demo data

By ovignatov in WordPressBoutique, Nov 13, 2020 at 07:23

Oh, sorry. I don't see your rating anymore :(
Or I see the mistake :(
Will you do it for me? Thank you! :(

10

By: yame
a day ago Nov 27, 2020 at 02:17

how to activate my theme

By Cisco_95 in WordPressBoutique, Nov 26, 2020 at 11:21

Hi, @Cisco_95

For this, please add your purchase code there to activate the theme. Then you will be able to use the latest features and functions of the theme.

If you have any trouble with the installation of this theme, pls let me know the homepage you want, provide your admin + ...

1

By: yame
a day ago Nov 27, 2020 at 02:15

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