91 topics
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Website Showing Issues

By elmoyeldo in WordPressBoutique, Mar 17, 2021 at 07:20

Hi, @elmoyeldo

I sent your issue to my coder.
Let him check then I will inform you later

Regards,
Yame

2

By: yame
7 months ago Mar 18, 2021 at 09:43

Product displaying in shop page is not aligned

By elmoyeldo in WordPressBoutique, Mar 23, 2021 at 06:21

Hi elmoyeldo
The cause by your images size, please optimize the same size and try again.
Regards

1

By: Maason
7 months ago Mar 23, 2021 at 08:27

Unable to get sales report by product color

By elmoyeldo in WordPressBoutique, Mar 24, 2021 at 10:47

but the Scenic View, it's ordered yet? COuld you connect to me via skype: mod.kutethemes@gmail.com ? i am there
Regards

3

By: Maason
7 months ago Mar 26, 2021 at 04:22

Error 500

By zwisk in WordPressBoutique, Mar 27, 2021 at 00:40

Hi zwisk
The cause maybe by your host settings, it's blocked the media file. Please contact to your host provider, they will check and fix it.
Regards

1

By: Maason
7 months ago Mar 27, 2021 at 03:08

RELATED PRODUCTS

By Zehirlioglu in WordPressBoutique, Mar 24, 2021 at 21:33

As i mentioned above. The Related products' rid of ( https://prnt.sc/10y4ncq ). About the banner issue, could you describe more details with screenshots and provide your wp-admin+FTP accounts? I would like to check directly and help you.
Regards

3

By: Maason
6 months ago Mar 28, 2021 at 13:53

Product Style Page Issue

By hoxandre in WordPressBoutique, Mar 28, 2021 at 06:56

Hi hoxandre
I have checked and found that it still works fine. Could you connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chats and need more information from you.
Waiting your connection..

3

By: Maason
6 months ago Mar 29, 2021 at 03:11

Icon in header

By MinWork in WordPressBoutique, Mar 28, 2021 at 04:26

Hi MinWork
You can change by these css codes
.header.style-09 .woo-user-link .icon::before {
content: "\f2b6";
font-family: Fontawesome;
}
Regards

3

By: Maason
6 months ago Mar 29, 2021 at 05:22

Showing mobile homepage on desktop

By AtotheJZA70 in WordPressBoutique, Mar 29, 2021 at 00:43

Hi
I login your site on mobile but i have not find out issue. You told that it does not work properly on mobile then could you describe more details by screenshots? (which and where 's it?). I can not check and update when i am not clear/

Regards

6

By: Maason
6 months ago Apr 1, 2021 at 00:21

color: inherit when i click on

By Zehirlioglu in WordPressBoutique, Apr 1, 2021 at 13:31

Hi Zehirlioglu
Thank for using my theme, please connect to me again if you have other questions.
Have a nice day!
Regards,

4

By: Maason
6 months ago Apr 3, 2021 at 05:18

Account Links are wrong color

By AtotheJZA70 in WordPressBoutique, Apr 3, 2021 at 20:41

connected

5

By: Maason
6 months ago Apr 6, 2021 at 07:48

Header poblem

By ThinCreative in WordPressBoutique, Apr 6, 2021 at 17:42

Thank for using my theme. Please connect to me when you have any problems and do not forget give a good reviews + 5 stars at the themeforest.
Regards

6

By: Maason
6 months ago Apr 7, 2021 at 17:52

Problem installing demos

By BasharAld in WordPressBoutique, Apr 13, 2021 at 17:53

Hi BasharAld
After theme's activated then you can click to choose Install button with the WPBAKERY or ELEMENTOR version.
It takes much time to guide. During installation theme then you can connect to me again when you get any problems. I will check and reply you asap.
Thanks for using my ...

10

By: Maason
6 months ago Apr 15, 2021 at 03:09

Replicating Demo: https://new-boutique.kutethemes.net/elementor/home-04

By HappyMondayNZ in WordPressBoutique, Mar 8, 2021 at 06:42

Hi @HappyMondayNZ
Could you describe more details by screenshot? Where's it? I would like to check and guide you.
Regards

7

By: Maason
6 months ago Apr 17, 2021 at 05:58

Size of product images on Category Pages

By HappyMondayNZ in WordPressBoutique, Apr 19, 2021 at 00:42

Hi HappyMondayNZ
To adjust images then you can do on elementor shortcode as the attachment screenshot below. Please try again and let me know your results
Regards

1

By: Maason
6 months ago Apr 19, 2021 at 02:20

how to import demo 11

By Mrsher1 in WordPressBoutique, Apr 19, 2021 at 03:10

Hi Mrsher1
I would like to check on your site however it does not work. Please check and provide your wp-admin account again. I will check and guide you soon.
Thanks

19

By: Maason
6 months ago Apr 22, 2021 at 03:53

Enlarge Single Product Image

By BasharAld in WordPressBoutique, Apr 21, 2021 at 15:17

yes, it's the same https://prnt.sc/11vufab

7

By: Maason
6 months ago Apr 22, 2021 at 18:08

Make Product Special Tab - semi transaparet

By HappyMondayNZ in WordPressBoutique, Apr 17, 2021 at 22:31

Hi @HappyMondayNZ
Thanks for using my theme. Please contact to me again when you get any questions. Also please do not forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

5

By: Maason
5 months ago Apr 28, 2021 at 15:19

Change Mobile Menu Layout

By BasharAld in WordPressBoutique, May 7, 2021 at 07:31

OK. Please contact to us again when you get any problems.
Have a nice day!

Regards,

10

By: Maason
5 months ago May 12, 2021 at 05:17

Revolution Slider Not Appearing on Homepage

By dmanning0201 in WordPressBoutique, May 15, 2021 at 09:01

Thanks

2

By: Maason
5 months ago May 15, 2021 at 15:15

Help for performance optimization.

By elmoyeldo in WordPressBoutique, May 18, 2021 at 11:18

Hi there
You can turn off these plugins:
https://prnt.sc/134ja7c
https://prnt.sc/134ji3a
https://prnt.sc/134jcda
https://prnt.sc/134jk95
https://prnt.sc/134jnjq
Regards,

3

By: Maason
5 months ago May 19, 2021 at 16:23

Plugins are getting activated in the production site

By elmoyeldo in WordPressBoutique, May 24, 2021 at 13:19

Hi
Could you please provide your wp-admin + Cpanel accounts via secret information area? I think the cause maybe by your hosting so i would like to check it before
Regards,

1

By: Maason
5 months ago May 24, 2021 at 15:53

Multivendor plugin issue

By HeavyHunt in WordPressBoutique, May 21, 2021 at 18:00

Hi HeavyHunt
To use this plugin then you have to edit plugin by yourself or connect to customized services, they will check and help you. I am really sorry because i do not support for customize work.
NOTE: Please do all your change on the childtheme because your changes wont be lost ...

5

By: Maason
5 months ago May 25, 2021 at 00:02

Need an emergency support : header style not updating

By elmoyeldo in WordPressBoutique, May 19, 2021 at 08:09

I give 2 packages, they are the about and contact us pages. Please import to your site

15

By: Maason
5 months ago May 25, 2021 at 14:31

Infinite scrolling not working properly

By HeavyHunt in WordPressBoutique, May 21, 2021 at 19:15

Goodmorning
Are you sure that you do not do anythings on the main theme? I will connect to the author of theme again and inform you asap
Regards

10

By: Maason
5 months ago May 26, 2021 at 23:36

2 sections in home page is broken

By elmoyeldo in WordPressBoutique, Jun 4, 2021 at 08:35

Hi elmoyeldo
I just checked on your site and did not get the same problems as you mentioned above. Did you update it?
https://prnt.sc/141ad7d
https://prnt.sc/141agfk
Regards

1

By: Maason
4 months ago Jun 4, 2021 at 16:24

Demo Issue

By Saadgicloset in WordPressBoutique, Jun 5, 2021 at 12:52

Hi
Could you please provide your wp-admin account via secret information area ? I would like to check your site and help you. Also may i remove all your demo contents and re-install from scratch?
Regards,
Maason

1

By: Maason
4 months ago Jun 5, 2021 at 14:47

theme help

By Marcusjk22 in WordPressBoutique, Jun 11, 2021 at 16:42

Goodmorning
I just checked on your site and did not get the same problems as you mentioned above. It still works fine.
Thanks for using my theme. Please contact to me if you get any problems. I will check and reply to you asap.
Have a nice weekend!
Maason

1

By: Maason
4 months ago Jun 11, 2021 at 23:56

mobile menu not working on child theme

By ttawor in WordPressBoutique, Jun 10, 2021 at 14:40

Hi ttawor
The cause may be by your host or plugins, it's conflicted together: https://prnt.sc/157tzkb
Could you please provide your FTP or Cpanel account? My coder would like to check on your host and site and hope that he will find our the causes
Regards,
Maason

6

By: Maason
4 months ago Jun 13, 2021 at 03:40

Breadcumbs

By HeavyHunt in WordPressBoutique, Jun 14, 2021 at 15:11

Hi HeavyHunt
Could you please provide your wp-admin + ftp accounts via secret information area? I would like to check on your site and guide you
Regards,
Maason

3

By: Maason
4 months ago Jun 15, 2021 at 05:17

Urgent help to Add Variable Products

By elmoyeldo in WordPressBoutique, Jun 14, 2021 at 10:21

Does it work yet? I am waiting reply from the author of theme and hope he will find out the cause
Regards

6

By: Maason
4 months ago Jun 16, 2021 at 15:34

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