222 topics
TOPIC POSTS LAST POSTER
Footer styles are missing from the theme

By LuxIryna in WordPressBoutique, Jan 24, 2025 at 04:15

Hi,
Make sure your website has a Footer to use, the Footer will be a special page created and built like a normal page, it is located in the Dashboard / Ovic Panel / Footer Builder (screenshot_1).
If you do not have a Footer, you need to create and build the ...

1

By: LamHB
19 days ago Jan 25, 2025 at 06:38

Logo on font page does not work

By LuxIryna in WordPressBoutique, Jan 29, 2025 at 11:48

This issue has been resolved in the previous ticket, please check again.
Regards

1

By: LamHB
10 days ago Feb 3, 2025 at 08:19

Product categories

By LuxIryna in WordPressBoutique, Jan 30, 2025 at 09:25

Hi,
This issue has been resolved, categories can be edited normally, please try again.
Regards

1

By: LamHB
10 days ago Feb 3, 2025 at 08:23

Product categories

By LuxIryna in WordPressBoutique, Jan 30, 2025 at 09:25

Hi,
This issue has been resolved, categories can be edited normally, please try again.
Regards

2

By: LamHB
10 days ago Feb 3, 2025 at 08:23

Ovic Addon Toolkit and Elementor Theme Builder issue

By robertoe21 in WordPressBiolife, Feb 3, 2025 at 09:48

Hi,
I tried creating a new template and it works fine (screenshot_1), maybe your old template has some shortcode that has been broken for a long time, this is an Elementor pro template, we cannot check it.
In addition, the error message and instructions have been sent to the admin's email, please ...

3

By: LamHB
7 days ago Feb 6, 2025 at 09:03

Iryna

By LuxIryna in WordPressBoutique, Jan 23, 2025 at 16:00

Hi,
It's not that it took a week to fix your problem, but because we just went through a long holiday, which is Vietnamese Lunar New Year from January 25 to February 9.
It's possible that our senior admin forgot to make a general announcement on the forum. We apologize for this ...

10

By: LamHB
7 days ago Feb 7, 2025 at 01:44

i can not install demo data

By Saniservice in WordPressTuran, Feb 6, 2025 at 20:16

Hi,
There may be an error from some hostings that prevents the plugin from being installed in bulk. We have installed it manually and imported the demo database for you, please check again.
Regards!

1

By: LamHB
7 days ago Feb 7, 2025 at 02:11

Logo and Colors not changing

By ahmedfadl2 in WordPressDukamarket, Feb 10, 2025 at 18:11

Hi,
Because the newly imported homepage will have the Metabox option enabled (so that our demo website can display many different homepage templates). When customers use it, disable this Metabox option (the option is in the Edit page). I disabled it and checked everything is fine.
Regards!

2

By: LamHB
3 days ago Feb 11, 2025 at 01:17

Help with template update

By daveblade in WordPressKuteShop, Jan 29, 2025 at 14:06

Hi,
Please take a screenshot or video with a description of the problem you are having so I can check it out properly. What is "a lightbox with arrows", "I enable it in the ovic administration", "a second gallery is over launched in addition to it".
Regards!

9

By: LamHB
2 hours ago Feb 14, 2025 at 01:21

Request for Update or Refund on Theme Installation Service

By nsapsar in WordPressUminex, Feb 12, 2024 at 09:53

Dear KuteThemes Support Team,

I am writing to express my concern regarding a purchase I made for a theme installation service, for which I paid $49. Unfortunately, I have not received any communication or update from your team regarding the installation process.

Given the lack of response, I am reaching out to ...

0

By: nsapsar
a year ago Feb 12, 2024 at 09:53

Issue with Elementor footer AGAIN! Please fix ASAP

By scrapbookme in WordPressBoutique, May 31, 2024 at 03:18

Hello,
You have posted a ticket with similar content
https://support.kutethemes.com/topic/show-topic/87466
I replied to that ticket, I will close this ticket so we can work in one place.
Regards!

1

By: LamHB
8 months ago Jun 3, 2024 at 09:47

Issue with Elementor footer AGAIN! Please fix ASAP

By scrapbookme in WordPressBoutique, May 31, 2024 at 03:19

Hello,
You have posted a ticket with similar content
https://support.kutethemes.com/topic/show-topic/87466
I replied to that ticket, I will close this ticket so we can work in one place.
Regards!

1

By: LamHB
8 months ago Jun 3, 2024 at 09:47

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