• Customer

    My products are lost after using Ovic > Import Database > Main Demo

    Posted by: icrackthecode Jan 23, 2025 at 12:38 (30 days ago)
    I am unable to restore my previous products after importing Demo data. I find an error saying "Not found any backup to restore."

  • Customer

    Posted by: LamHB, Jan 25, 2025 at 06:28 (28 days ago)

    Hi,
    Import Demo Data is the process of importing data from our demo to your website. This should only be done when you start installing the website and need demo data to continue editing to suit your needs. Therefore, if your website already has your official data, you should not do this because the data will be changed (overwritten, deleted, conflicted, ...).
    If your data (products, posts, pages, ...) has been deleted without any backup, it is definitely not possible to restore it. Try checking the server, hostings to see if there is any backup, please ask for help from your server, hostings manager. We cannot control this issue.
    Regards

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