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  • Customer

    ERROR

    Posted by: ratheesh23 Dec 19, 2024 at 17:35 (a day ago)
    Hello.
    I am experiencing a critical error on my website involving the Elementor integration within your theme. Specifically, I receive an “Uncaught Error: Class ‘Elementor\Core\Schemes\Color’ not found” message originating from the elementor.php file in the /shortcode/ovic_menu/config/ directory.
    After updating WordPress and Elementor, this error persists despite disabling all non-essential plugins. Could you please advise on how to resolve this compatibility issue?
    Thank you in advance for your assistance.
  • Customer

    Posted by: LamHB, Dec 20, 2024 at 08:17 (a day ago)

    Hi,
    This is a problem between Theme and Elementor. We have updated the Theme to be compatible with the latest Elementor but it may take some time for ThemeForest to confirm. You can download the Theme directly from our repository, the theme download URL is in Secret informations.
    Regards
  • Customer

    Posted by: ratheesh23, Dec 20, 2024 at 20:42 (19 hours ago)

    after updating my all product got replaced by placeholder , i also tried generate thumbnail using woocommerce and third party plugin but no any working please fix this , i have lost minimum $10000 business today
    theme-error-6765d6c7e1cfe.PNG
  • Customer

    Posted by: ratheesh23, Dec 21, 2024 at 05:55 (10 hours ago)

    after theme update my account page not working , login and create account is not showing

  • Manager

    Posted by: LamHB, Dec 21, 2024 at 14:08 (an hour)

    Hi,
    The password you sent is incorrect, please resend your wp-admin account/password so I can check your website.
    Regards
    Screenshot_1-6766cbc7ccf50.jpg

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