• Customer

    Issues with theme

    Posted by: aee156 Dec 19, 2024 at 01:20 (11 days ago)
    Hello,

    I am having major issues with this theme, one of the issues is that woocommerce plugin causes the website to load very slow. The site got suspended by my hosting provider because it was causing major load issues on the server. I had to go in and deactivate all the plugins. I saw that there was an error in the themes functions.php file when I active my plugins. I am using Elementor and when I upgraded all the plugins the website totally broke. I could turn the plugins back on to show you but I am scared the website will get suspended again. I have backed up the database and all files so if you guys want to go in and try some things to fix it is fine with me.

    Is there a newer version of this theme I can download to upgrade the theme files?

  • Customer

    Posted by: LamHB, Dec 20, 2024 at 09:02 (10 days ago)

    Hi,
    This is a problem between Theme and Elementor. We have updated the Theme to be compatible with the latest Elementor but it may take some time for ThemeForest to confirm. You can download the Theme directly from our repository, the theme download URL is in Secret informations.
    Regards
  • Customer

    Posted by: aee156, Dec 20, 2024 at 16:05 (10 days ago)

    I looked for the download url in the Secret Information area of my ticket and I only see the information that I provided. Can you please specify where I can find this repository so I can find the download URL??
  • Manager

    Posted by: LamHB, Dec 21, 2024 at 12:40 (9 days ago)

    Hi,
    The latest Theme has now been successfully verified on ThemeForest, you can go to your account to download it.
    https://themeforest.net/downloads
    Regards

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