• Customer

    Demo content not found

    Posted by: daveblade Jul 11, 2024 at 13:35 (4 months ago)
    Dear Kute Team,
    I'm trying to achieve a result like the Market 07 demo after installation from Envato.
    Unfortunately, there is nothing like this video in the template.

    https://www.youtube.com/watch?v=Vq6nMIyj3gg

    There is only one basic demo.
    Can you advise me how to install Demo Market 07 with demo content so I can work on customization?

    Thank you for the answer
    David Bukač

  • Customer

    Posted by: LamHB, Jul 12, 2024 at 01:49 (4 months ago)

    Hi,
    This is a video tutorial for the old 3.x.x version from many years ago. Currently, it is no longer used this way. Please go to the documentation to see instructions (screenshot_1), or send me website information (wp-admin), I will import the demo for you.
    Regards!
  • Customer

    Posted by: daveblade, Jul 12, 2024 at 10:41 (4 months ago)

    Hello,
    thank you very much for the information, there is no information about the change to Market 07 in the Solution Documentation. Below is your wp-admin access information.

    Thank you very much!
  • Customer

    Posted by: LamHB, Jul 14, 2024 at 12:55 (4 months ago)

    Hi,
    I have tried many times using the user/pass you sent but it is not correct. Please check again and send me the correct user/pass.
    Regards!
  • Customer

    Posted by: daveblade, Jul 15, 2024 at 09:06 (4 months ago)

    i reset the password, try again please: SgJw#bCf$ISalMdNLzbTfjK)
  • Customer

    Posted by: daveblade, Jul 15, 2024 at 09:08 (4 months ago)

    New login
  • Customer

    Posted by: daveblade, Jul 15, 2024 at 11:57 (4 months ago)

    Sorry for the inconvenience, I tried logging in now and Wordpress is probably having a problem generating passwords. Below are the approaches tested and working.

    Thank you and have a nice day.
  • Customer

    Posted by: LamHB, Jul 16, 2024 at 08:34 (4 months ago)

    Done, I have installed and imported the demo, please check your site again.
    If you are satisfied, please give us a 5-stars rating on ThemeForest, that is the biggest motivation for us to continue trying.
    Thank you so much!
    Regards!
  • Customer

    Posted by: daveblade, Jul 16, 2024 at 10:57 (4 months ago)

    Thanks a lot for your help, looks good. Changes made only in the Ovic panel do not affect the uploaded template.

    Thank you!
  • Customer

    Posted by: daveblade, Jul 16, 2024 at 11:04 (4 months ago)

    Or should I look for Theme options in another section?
  • Customer

    Posted by: daveblade, Jul 16, 2024 at 11:48 (4 months ago)

    I have already discovered the changes directly in Pages, thank you. Just one more question, can you advise me how to adjust the appearance of the products according to your template? it's showing up wrong for me. Thank you very much.
  • Customer

    Posted by: daveblade, Jul 16, 2024 at 15:24 (4 months ago)

    So I managed to eliminate the problem. Please, just tell me how to translate the search text (Search for products...) and I hope that's all.
  • Manager

    Posted by: LamHB, Jul 19, 2024 at 01:22 (4 months ago)

    Hi,
    Sorry for the delay, text search entered here ( screenshot_1 ). I see you solved all the problems yourself.
    Regards!
  • Customer

    Posted by: daveblade, Jul 24, 2024 at 16:45 (3 months ago)

    Can you please tell me where i can set different main menu color? Even a css file and class is enough. Thank you very much.
  • Manager

    Posted by: LamHB, Jul 25, 2024 at 04:41 (3 months ago)

    Add the following css code to Theme Options / General / ACE Settings / Editor style and save.

    body .header.mar_square .header-bot {
    --main-header-bg: #444;
    }

    In which, #444 is the code of the color you want to change (learn about colors in css)
  • Customer

    Posted by: daveblade, Jul 25, 2024 at 08:12 (3 months ago)

    Great, that's exactly what I needed, thanks for the help!
  • Manager

    Posted by: LamHB, Jul 26, 2024 at 02:16 (3 months ago)

    No problem. If you are satisfied, please give us a 5-stars rating on ThemeForest. Thank you so much!
  • Customer

    Posted by: daveblade, Jul 29, 2024 at 13:04 (3 months ago)

    One more request, the Woocommerce system says that the template file is out of date.

    kuteshop/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The kernel version is 9.0.0,

    How should I solve this?

    thank you very much
  • Manager

    Posted by: LamHB, Jul 30, 2024 at 07:45 (3 months ago)

    Hi,
    The issue has been solved, your theme has updated, please check your site again.
    Regards
  • Customer

    Posted by: daveblade, Jul 30, 2024 at 14:36 (3 months ago)

    Can you please tell me where the Notification is set and its translation? thank you very much
  • Manager

    Posted by: LamHB, Jul 31, 2024 at 01:15 (3 months ago)

    Hi,
    This notification is set up in the Ovic Panel (screenshot_1) and its translation is in the Ovic Addon Toolkit plugin (screenshot_2).
    Regards
  • Customer

    Posted by: daveblade, Aug 5, 2024 at 14:36 (3 months ago)

    Hi Kutethemes,
    the system still reports a problem with the Slider Revolution plugin, don't know how to fix this?
    Reinstalling didn't help and using this plugin is required by the template.
    thank you very much

    https://really-simple-ssl.com/vulnerability/cec5464d-6aea-4446-bbca-810e37661a58/
  • Customer

    Posted by: daveblade, Aug 7, 2024 at 09:34 (3 months ago)

    I saw that a new update came out, does the template have an update button somewhere or do I have to overwrite the files on the hosting?

    thank you very much
  • Customer

    Posted by: LamHB, Aug 8, 2024 at 04:26 (3 months ago)

    Hi,
    Because your website is disabling auto-updates.
    So go to the link and download the following plugin (I sent it in secret information), then Add new plugin as usual, it will replace the old version.
    Regards
  • Customer

    Posted by: daveblade, Aug 8, 2024 at 15:13 (3 months ago)

    Thank you for your information, but I can't see any secret information.

    Thank you
    Regards
  • Manager

    Posted by: LamHB, Aug 9, 2024 at 07:16 (3 months ago)

    Hi,
    There is always an "All Secret informations" section below each ticket (screenshot_1), this is information that only you and the administrator can see, please check again.
    Regards
  • Customer

    Posted by: daveblade, Aug 9, 2024 at 11:15 (3 months ago)

    This is what I see in the first picture... in the second picture you see how I see secret information. Don't you have a summary of secret information only on your side?
  • Customer

    Posted by: daveblade, Aug 9, 2024 at 11:17 (3 months ago)

    Or it is possible to send me the information to a private email in the secret section.
  • Manager

    Posted by: LamHB, Aug 10, 2024 at 14:09 (3 months ago)

    ok, here is the plugin download link: https://plugins.kutethemes.net/revslider.zip
    regards

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