• Customer

    After updating element or, theme doesn't work anymore

    Posted by: veilside55 Jan 8, 2025 at 21:54 (13 days ago)
    I've updated all my plugins, Elementor too...
    But now, I got the error Message in Frontend "There was a critical error on your website.

    Learn more about troubleshooting in WordPress.

  • Customer

    Posted by: LamHB, Jan 9, 2025 at 01:51 (13 days ago)

    Hi,
    This is a problem between Theme and Elementor. The latest Theme has now been successfully verified on ThemeForest, you can go to your account to download it and upload to your website.
    https://themeforest.net/downloads
    Regards
  • Customer

    Posted by: veilside55, Jan 9, 2025 at 12:35 (12 days ago)

    How should I proceed?
    I have uploaded the file armania.1.4.4.zip as a new theme and activated it. However, the error remains.
  • Customer

    Posted by: LamHB, Jan 10, 2025 at 01:02 (12 days ago)

    Hi,
    The wp-admin account/password you sent is incorrect Please send it back to me, I will check it.
    Regards
  • Customer

    Posted by: veilside55, Jan 10, 2025 at 08:33 (12 days ago)

    I've resettet the password. See Secret Information
  • Customer

    Posted by: LamHB, Jan 10, 2025 at 10:48 (11 days ago)

    Hi,
    I checked and found that your Theme has not been updated to the latest version (screenshot_1), the latest version is currently 1.4.4
    I have updated the Theme for you but this is an error from the server (screenshot_2), you can deactivate all Themes and Plugins to check.
    Please follow the instructions from the browser to fix it:
    "The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at webmaster@wp2.kgp-electronics.de to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log."
    Regards

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