• Customer

    Trying to Update the Theme , Count have the update Botton

    Posted by: azstore509 Nov 25, 2024 at 21:11 (a month ago)
    I want to update the site to 4.2.4
    but i cant

    can you please snd me a guide to do that cause it's every urgent
    i get this message from the theme
    Your theme (KuteShop) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    and this ine for woocommerce

    WooCommerce database update
    WooCommerce is updating the database in the background. The database update process may take a little while, so please be patient

    Can you please helop me to resolve it

  • Customer

    Posted by: LamHB, Nov 27, 2024 at 07:37 (a month ago)

    1. Update or Upload theme is one, there are many ways to upload theme. We have a guide for Theme, please see here: https://kuteshop.kutethemes.net/documentation/docs/theme-installation/1-upload-theme/. In addition, you can find many guides on the Internet, this is just a basic WordPress function.
    2. Regarding the outdated issue of WooCommerce, I have answered you in a previous ticket, please check again https://support.kutethemes.com/topic/show-topic/87910
  • Customer

    Posted by: azstore509, Nov 27, 2024 at 13:50 (a month ago)

    Hello Kuteshop

    I already fix the outdated woocommerce
    So sorry i could not give you my Login Admin Wordpress
    but we can set a meeting by zoom to resolve this
    cause my theme still on version 4.2.1

    can you please give me a date or time to have the meeting to resolve it

    Best Regards
  • Customer

    Posted by: LamHB, Nov 28, 2024 at 00:43 (a month ago)

    We cannot support via zoom, you can take a photo or video of the problem you are having, we will help through that.
    Regards!

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