HomeSupport systemWordPressElinorCritical Error with Elementor Compatibility
  • Customer

    Critical Error with Elementor Compatibility

    Posted by: bmmedya Dec 17, 2024 at 07:44 (a month ago)
    Hello.
    I am experiencing a critical error on my website involving the Elementor integration within your theme. Specifically, I receive an “Uncaught Error: Class ‘Elementor\Core\Schemes\Color’ not found” message originating from the elementor.php file in the /shortcode/ovic_menu/config/ directory.
    After updating WordPress and Elementor, this error persists despite disabling all non-essential plugins. Could you please advise on how to resolve this compatibility issue?
    Thank you in advance for your assistance.
  • Customer

    Posted by: LamHB, Dec 19, 2024 at 01:17 (a month ago)

    I can't find where the error message is, please send me a picture or video of the error, or the url of the error.
    Regards
  • Customer

    Posted by: bmmedya, Dec 19, 2024 at 05:51 (a month ago)

    There was error. But I downloaded new old version of Elementor and then the error has gone. Now I can not update Elementor. When I update the Elementor the site doesnt work.
  • Customer

    Posted by: LamHB, Dec 20, 2024 at 08:13 (a month ago)

    Hi,
    We have updated the Theme to be compatible with the latest Elementor but it may take some time for ThemeForest to confirm. You can download the Theme directly from our repository, the theme download URL is in Secret informations.
    Regards
  • Customer

    Posted by: bmmedya, Dec 20, 2024 at 14:59 (a month ago)

    i couldnt find url
  • Manager

    Posted by: LamHB, Dec 21, 2024 at 12:39 (a month ago)

    Hi,
    The latest Theme has now been successfully verified on ThemeForest, you can go to your account to download it.
    https://themeforest.net/downloads
    Regards
  • Customer

    Posted by: bmmedya, Dec 23, 2024 at 08:31 (30 days ago)

    there are many changes on my old theme files (functions.php and etc.) . if i download new version will i lost them?
  • Manager

    Posted by: LamHB, Dec 24, 2024 at 01:33 (29 days ago)

    Hi,
    Everything in the main theme folder will be lost when updating the theme. If you want to customize something in the theme, use Child-Theme. Child-Theme or Theme Options will not be changed when updating the Theme.
    Regards

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