HomeSupport systemWordPressTechOneWebsite speed problem
  • Customer

    Website speed problem

    Posted by: mohamedbenamor Jun 10, 2024 at 22:42 (6 months ago)
    I have a performance problem with my website.
    The site is hosted on a high-performance dedicated server. I use CDN and a WP Rocket cache plugin, but the loading time of all pages is very heavy.
    Please help me solve the problem...
  • Customer

    Posted by: mohamedbenamor, Jun 10, 2024 at 23:18 (6 months ago)

    The loading time problem becomes heavier, especially when using filters.
    Thanks for your help...
  • Customer

    Posted by: LamHB, Jun 11, 2024 at 01:53 (6 months ago)

    Hello,
    I see you use a lot of plugins (screenshot_1). With so many plugins, of course your website will need to load more resources and load slower. Please remove unnecessary plugins. In addition, you also need to update WordPress, Themes, Plugins regularly. If not updated for a long time, it can cause errors or conflicts.
    Seconds, I see you haven't used CDN as you said (screenshot_2), please use CDN to increase website loading speed.
    And there are many factors that affect website speed, make sure that your server has enough hardware quality to operate (CPU, RAM, Disk, Bandwidth, ...), if any parameter is often overloaded, upgrade it.
    Regards
    Screenshot_1-6667ae1f09d93.png
    Screenshot_2-6667ae1f0a166.png
  • Customer

    Posted by: mohamedbenamor, Jun 19, 2024 at 00:19 (6 months ago)

    Hello,

    I updated all plugins and disabled several plugins. I already use CDN as shown in the attached screenshot, but still the same problem.
    The loading time problem becomes heavier, especially when using filters.
    Thanks for your help...
    CDN-6672242af1d45.JPG
  • Customer

    Posted by: LamHB, Jun 19, 2024 at 01:31 (6 months ago)

    Hi,
    Through checking, I see that your website is not yet using CDN. You can test it yourself by turning on DevTools and viewing the image link on your website:
    Screenshot_1: Images on your website have links on your server, they are loaded directly from your server (not using CDN).
    Screenshot_2: The images on our website have links on another server (techone.b-cdn.net vs techone.kutethemes.net), they are loaded from the server of the CDN provider (using CDN)
    Please review the settings and policies of the CDN you purchased.
    Regards!
    Screenshot_1-667235020a0de.png
    Screenshot_2-667235020a9a9.png
  • Customer

    Posted by: mohamedbenamor, Jun 19, 2024 at 08:48 (6 months ago)

    The use of the CDN is not obligatory, however there is a loading time which is very clear.
    Please help me solve the problem...
  • Customer

    Posted by: LamHB, Jun 20, 2024 at 01:07 (6 months ago)

    Hi,
    Regarding website speed problems, we can only give advice and suggestions. We cannot do anything, because it is a problem related to server, hosting, bandwidth, cache, CDN, ... (as I mentioned in previous comments). We only provide themes and edit code, we cannot manage the above issues.
    Regards!
  • Customer

    Posted by: mohamedbenamor, Jun 23, 2024 at 12:28 (5 months ago)

    Hello,

    I use a powerful dedicated server for my website and unlimited bandwidth. Additionally, for caching I use WP Rocket and cloudflare CDN (Pro Plan) is configured with WP Rocket. But, there is always a slowness problem especially with woocommerce filters.
    Google speed insights returns that it is necessary to reduce the work of the main thread.

    Please help me resolve the issue...
  • Customer

    Posted by: mohamedbenamor, Jun 23, 2024 at 16:23 (5 months ago)

    I have almost 20 thousand products. it can cause a long loading time?

    Additionally, an error appears on the backoffice: "Your theme (TechOne) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce Suggestions to resolve this issue:

    Update your theme to the latest version. If no updates are available, contact the theme author to inquire about compatibility with the current version of WooCommerce.
    If you copied a template file for editing, you will need to copy the new version of the template and reapply your changes."
  • Customer

    Posted by: LamHB, Jun 24, 2024 at 03:08 (5 months ago)

    Hi,
    - Regarding: "Additionally, an error appears on the backoffice: "Your theme (TechOne) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce Suggestions to resolve this issue" - the issue has been solved.
    - Regarding website speed problems: As I mentioned in the previous comment, I can only give you advice and suggestions. I only have access to your website's wp-admin, I can only edit themes or plugins code, I can't do anything about issues related to server, hosting, bandwidth, cache, CDN, ...
    Regards

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