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  • Customer

    i buy your magic theme

    Posted by: engsalahwahid May 16, 2024 at 02:32 (5 months ago)
    hello
    i download the theme put after i upload it and active it ask me to install plugins and it give me error Something went wrong with the plugin API.
    what i must do
  • Customer

    Posted by: LamHB, May 16, 2024 at 10:29 (5 months ago)

    Hello,
    This issue has been resolved in theme version 3.1.12, please make sure you are using the correct theme version.
    If the theme version is correct but still having the same problem, please send your website information (wp-admin, ftp) so I can check for you.
    Regards!
  • Customer

    Posted by: engsalahwahid, May 17, 2024 at 23:45 (5 months ago)

    ok iam waiting and all the same why it is take a long time
    we can change the theme with other one work correct or cancel order more problem in the theme and it like nulled
    and this two days for you them designer to install correctly and it is the same so please cancel
  • Manager

    Posted by: LamHB, May 18, 2024 at 07:20 (5 months ago)

    I don't understand what you are talking about this time. If the previous problem "Something went wrong with the plugin API" still exists, please send me your website information (wp-admin, ftp) and I will check it.
    Regards!
  • Customer

    Posted by: engsalahwahid, Jul 17, 2024 at 11:22 (3 months ago)

    hi
    we need theme update
    some templates is have problem with new wordpress and woocommerce
    thanks a lot for this magic theme
  • Manager

    Posted by: LamHB, Jul 19, 2024 at 02:03 (3 months ago)

    Hi,
    Please send a screenshot or video describing the issue you are experiencing and your website login information (wp-admin). I will check it out.
    Regards
  • Customer

    Posted by: engsalahwahid, Jul 23, 2024 at 05:21 (3 months ago)

    ok i send in secret information
    https://dugah.net/wp-admin/
  • Manager

    Posted by: LamHB, Jul 25, 2024 at 03:35 (3 months ago)

    Hi,
    The username or password you send me is incorrect. Please check and send it back to me.
    Regards
    Screenshot_1-66a1c7ea9eaa1.png

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