• Customer

    Customization issues

    Posted by: AsaNwa Jul 22, 2024 at 11:56 (4 months ago)
    my logo isnt coming up, my sub menu is howing all the pages on the site, also none of the pages are opening up on el;ementor editor.

  • Customer

    Posted by: LamHB, Jul 23, 2024 at 02:56 (4 months ago)

    Hi,
    Please send me your website administrator login information (wp-admin) and send me a picture or video with a specific description of the problem you are having. I will check it.
    Regards
  • Customer

    Posted by: AsaNwa, Jul 24, 2024 at 14:07 (4 months ago)

    I sent the login details yeaterday with my ticket, please check. (the secret info secttion of the form)

    My logo isnt showing. www.buyabuja.com/stagingsite
    Also i'm unable to edit anyother pages other than the home pages on emelentor.
  • Customer

    Posted by: LamHB, Jul 25, 2024 at 04:23 (4 months ago)

    Hi,
    The username and password you sent is incorrect, please check and send it back to me.
    Regards
  • Customer

    Posted by: AsaNwa, Jul 25, 2024 at 10:57 (4 months ago)

    https://buyabuja.com/stagingsite/wp-admin/
    user: admin
    pass: !c&7GX7V$x21SctyjIUSEsxCD
  • Customer

    Posted by: LamHB, Jul 26, 2024 at 02:50 (4 months ago)

    Hi,
    First, you must not publicize your login username/pass. There is a "Secret information" section in the reply section, please send your login information there to secure your website (screenshot_1). Please change your username/pass immediately.
    About the logo, because your .svg logo image does not have width or height attributes (screenshot_2 vs screenshot_3), you need to add css to the width value for the logo. I have added css in Theme Options / General / ACE Settings / Editor style (screenshot_4).
    Regards
  • Customer

    Posted by: AsaNwa, Jul 28, 2024 at 14:21 (4 months ago)

    Thanks for sorting out the logo, I still cant edit any pages other than the home pages on elementor,
    The login details now in the secert section
  • Customer

    Posted by: LamHB, Jul 30, 2024 at 07:30 (4 months ago)

    Hi,
    The issue has been solved, I have updated your site, please check your site again.
    Regards

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