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  • Customer

    Homepage is duplicated and the footer is not working

    Posted by: Kld20 Feb 12, 2024 at 22:15 (2 months ago)
    Hello,

    We are experiencing some problems with your theme once the demo is imported. The home page is duplicated when we scroll down. The second thing is that we set the footer in the theme options but we don't see the footer when we open the website. Here's our website where we imported the demo: https://dokan.deckonmarket.com/p
  • Customer

    Posted by: Kld20, Feb 14, 2024 at 13:11 (2 months ago)

    Please, can you answer me.
  • Admin

    Posted by: james, Feb 20, 2024 at 03:22 (2 months ago)

    Hi,
    Could you provide us an admin account please? so our supporter can check and help you.
    Thank you very much for your patient!
    Regards,
  • Customer

    Posted by: Kld20, Feb 26, 2024 at 21:03 (2 months ago)

    Here is the access of my website :
  • Admin

    Posted by: james, Feb 29, 2024 at 02:28 (2 months ago)

    Hi,
    Please go into: Elementor's Setting, and enable the necessary post type such as: Post, Page, Product, Megamenu, Footer, ... https://prnt.sc/OM1EAIVPJb2b

    Thank you very much!

  • Customer

    Posted by: Kld20, Mar 2, 2024 at 00:36 (a month ago)

    It's good now. Thank you !
  • Admin

    Posted by: james, Mar 6, 2024 at 02:38 (a month ago)

    Hi,
    If the issue has solved, I will close this ticket within 24 hours.
    Regards,
  • Customer

    Posted by: Kld20, Mar 11, 2024 at 20:34 (a month ago)

    Hello,

    The issue has been solved, but I can't now edit all the pages with elementor plugin (Elementor not loading). But if I disable your plugin "Ovic Addon Toolkit”, I'm able to edit the pages. Can help me to fix this issue ?

    Thank you !
    screenshot-dokan.deckonmarket.com-2024.03.11-20_33_09-65ef6ae316c33.png
  • Admin

    Posted by: james, Mar 12, 2024 at 04:02 (a month ago)

    Okay,
    Our supporter will help you soon.
    Regards,

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