236 topics
TOPIC POSTS LAST POSTER
remove add to cart

By anwar64 in WordPressTechOne, Nov 4, 2024 at 11:29

Done, I added css in Theme Options to hide Add to cart.
Regards

3

By: LamHB
2 months ago Jan 20, 2025 at 02:46

Elementor does not load with the new update

By carlito69 in WordPressBiolife, Jan 15, 2025 at 03:06

Hi,
Because Elementor 3.19.0 and later have completely changed the structure, the pages that use it must be rebuilt. I have updated and rebuilt the pages that use Elementor for your website.
In addition, there is a serious error from the plugin "Timeliner for Elementor", when activating this plugin, it will not ...

9

By: LamHB
2 months ago Jan 21, 2025 at 04:51

Turan Theme conflict Elementor with Ovic Addon Toolkit

By it488 in WordPressTuran, Jan 14, 2025 at 12:50

Sorry for the delay, this is a big issue and it took us a while to update.
I have updated the theme to 3.1.6 and rebuilt the pages using Elementor for your website.
Please check again. If there are any problems, please send them back to us.
Regards

8

By: LamHB
2 months ago Jan 25, 2025 at 06:13

My products are lost after using Ovic > Import Database > Main Demo

By icrackthecode in WordPressDukamarket, Jan 23, 2025 at 12:38

Hi,
Import Demo Data is the process of importing data from our demo to your website. This should only be done when you start installing the website and need demo data to continue editing to suit your needs. Therefore, if your website already has your official data, you should not do ...

1

By: LamHB
2 months ago Jan 25, 2025 at 06:28

Footer styles are missing from the theme

By LuxIryna in WordPressBoutique, Jan 24, 2025 at 04:15

Hi,
Make sure your website has a Footer to use, the Footer will be a special page created and built like a normal page, it is located in the Dashboard / Ovic Panel / Footer Builder (screenshot_1).
If you do not have a Footer, you need to create and build the ...

1

By: LamHB
2 months ago Jan 25, 2025 at 06:38

Logo on font page does not work

By LuxIryna in WordPressBoutique, Jan 29, 2025 at 11:48

This issue has been resolved in the previous ticket, please check again.
Regards

1

By: LamHB
a month ago Feb 3, 2025 at 08:19

Product categories

By LuxIryna in WordPressBoutique, Jan 30, 2025 at 09:25

Hi,
This issue has been resolved, categories can be edited normally, please try again.
Regards

1

By: LamHB
a month ago Feb 3, 2025 at 08:23

Product categories

By LuxIryna in WordPressBoutique, Jan 30, 2025 at 09:25

Hi,
This issue has been resolved, categories can be edited normally, please try again.
Regards

2

By: LamHB
a month ago Feb 3, 2025 at 08:23

Iryna

By LuxIryna in WordPressBoutique, Jan 23, 2025 at 16:00

Hi,
It's not that it took a week to fix your problem, but because we just went through a long holiday, which is Vietnamese Lunar New Year from January 25 to February 9.
It's possible that our senior admin forgot to make a general announcement on the forum. We apologize for this ...

10

By: LamHB
a month ago Feb 7, 2025 at 01:44

i can not install demo data

By Saniservice in WordPressTuran, Feb 6, 2025 at 20:16

Hi,
There may be an error from some hostings that prevents the plugin from being installed in bulk. We have installed it manually and imported the demo database for you, please check again.
Regards!

1

By: LamHB
a month ago Feb 7, 2025 at 02:11

Logo and Colors not changing

By ahmedfadl2 in WordPressDukamarket, Feb 10, 2025 at 18:11

Hi,
Because the newly imported homepage will have the Metabox option enabled (so that our demo website can display many different homepage templates). When customers use it, disable this Metabox option (the option is in the Edit page). I disabled it and checked everything is fine.
Regards!

2

By: LamHB
a month ago Feb 11, 2025 at 01:17

change Link of Cart Icon in top

By veilside55 in WordPressArmania, Feb 15, 2025 at 01:11

Hi,
There are many ways to do that (you can learn more on the Internet):
1. Use the filter "woocommerce_get_cart_url": Create a child-theme, use this filter in the functions.php of the child-theme
2. Use HTML/CSS: Create a child-theme, customize the file templates/header/header-style-xx.php, "xx" corresponds to the header style you are using, for example ...

1

By: LamHB
a month ago Feb 17, 2025 at 01:28

Kuteshop Theme help requested

By gsbaig in WordPressKuteShop, Feb 16, 2025 at 20:10

Hi,
I see you don't have or have deleted the products from our demo, and created your own new products.
If you want the products to appear on the home page, you need to go to edit home page (screenshot_1), then find the shortcode you want to add, then select the products ...

1

By: LamHB
a month ago Feb 17, 2025 at 02:25

Help with template update

By daveblade in WordPressKuteShop, Jan 29, 2025 at 14:06

Hi,
There must be some mistake, I tried to login with google with my account, and checked in administration and saw it saved in users panel, please check again.
Regards!

18

By: LamHB
a month ago Feb 21, 2025 at 01:05

rev slider and menu are not working on mobile

By LuxIryna in WordPressBoutique, Feb 15, 2025 at 10:02

No problem! Thank you so much!

9

By: LamHB
26 days ago Mar 1, 2025 at 05:22

product photo

By LuxIryna in WordPressBoutique, Feb 17, 2025 at 13:24

Hi,
Sorry for the delay, this problem comes from Elementor and WooCommerce lightbox running at the same time, so it generates 2 popups. Just disable this option, I have disabled it for you.
Regards!

4

By: LamHB
a month ago Feb 26, 2025 at 14:24

Ovic Addon Toolkit and Elementor Theme Builder issue

By robertoe21 in WordPressBiolife, Feb 3, 2025 at 09:48

Hi,
The problem of not being able to edit Elementor comes from the WPML Multilingual CMS plugin. Try the following 2 cases and try Edit With Elementor, you will know where the error comes from:
1. Keep all your Plugins, only deactivate the WPML Multilingual CMS plugin
2. Keep all your Plugins, only ...

8

By: LamHB
26 days ago Mar 1, 2025 at 07:06

How to change the category banner

By dygcomsoluciones in WordPressDukamarket, Mar 6, 2025 at 13:49

Hi,
You can use Banner option in edit of each category.
Regards!

1

By: LamHB
16 days ago Mar 10, 2025 at 14:12

Request for documentation

By rotimisobande in WordPressDukamarket, Mar 8, 2025 at 02:36

Hi,
You can find the documentation link on the product page on Themeforest.
https://dukamarket.kutethemes.net/documentation/
Regards!

1

By: LamHB
16 days ago Mar 10, 2025 at 14:15

problem solving and editing header

By kapiljainindore in WordPressUmeno, Mar 6, 2025 at 20:05

Hi,
Because your logo image has extra parts (transparent parts on the left and right sides of the image). Just remove this extra part from the image and all problems will be solved. I have recreated a new image without extra parts and imported it to your website. Please check again.
Regards!

2

By: LamHB
16 days ago Mar 10, 2025 at 14:32

Need to Update my Website

By azstore509 in WordPressKuteShop, Mar 16, 2025 at 13:32

Hi,
Updating a theme is the same as uploading a theme. Every theme has a way to upload/update like this, please refer to:
https://masino.kutethemes.net/documentation/docs/theme-installation/1-upload-theme/
Regards!

1

By: LamHB
7 days ago Mar 20, 2025 at 00:58

When will the new update be available for Techone?

By anwar64 in WordPressTechOne, Mar 20, 2025 at 07:33

Hi,
Techone's new update has been submitted to ThemeForest, it may take 1 or 2 days for them to review. Please wait to download from ThemeForest or you can download it now from the following link in the Secret information section.
Regards!

1

By: LamHB
6 days ago Mar 21, 2025 at 02:07

Need Theme Updates

By azstore509 in WordPressKuteShop, Mar 17, 2025 at 15:15

Thanks for your comment
If you are satisfied, please give us a 5-stars rating on ThemeForest, Thank you so much!
Regards!

5

By: LamHB
a day ago Mar 25, 2025 at 09:27

Request for Update or Refund on Theme Installation Service

By nsapsar in WordPressUminex, Feb 12, 2024 at 09:53

Dear KuteThemes Support Team,

I am writing to express my concern regarding a purchase I made for a theme installation service, for which I paid $49. Unfortunately, I have not received any communication or update from your team regarding the installation process.

Given the lack of response, I am reaching out to ...

0

By: nsapsar
a year ago Feb 12, 2024 at 09:53

Issue with Elementor footer AGAIN! Please fix ASAP

By scrapbookme in WordPressBoutique, May 31, 2024 at 03:18

Hello,
You have posted a ticket with similar content
https://support.kutethemes.com/topic/show-topic/87466
I replied to that ticket, I will close this ticket so we can work in one place.
Regards!

1

By: LamHB
9 months ago Jun 3, 2024 at 09:47

Issue with Elementor footer AGAIN! Please fix ASAP

By scrapbookme in WordPressBoutique, May 31, 2024 at 03:19

Hello,
You have posted a ticket with similar content
https://support.kutethemes.com/topic/show-topic/87466
I replied to that ticket, I will close this ticket so we can work in one place.
Regards!

1

By: LamHB
9 months ago Jun 3, 2024 at 09:47

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