534 topics
Failed importing sample data (Import Database)

By Cuteique in WordPressBoutique, Mar 3, 2021 at 22:22

Hi, @Cuteique

Please provide me your admin + FTP account.
I would like to check your site then will give you the correct answer.
Also, let me know the homepage you want. I will help you



By: yame
17 hours ago Mar 4, 2021 at 01:50

Scale pictures and align titles

By litper in WordPressArmania, Aug 24, 2020 at 08:46

Yeah, it is the customization job also. He helped you to show the title here (it does not have in the default design). Then now when you want to modify the font, he said that you did not want to do the extra job free.

Hope you understand!


By: yame
5 months ago Sep 17, 2020 at 10:07

How to change icon in the menu ORGANIC 3

By marcolinux86 in WordPressArmania, Oct 10, 2020 at 18:10

Hmm. So do you need any help more?


By: yame
4 months ago Oct 21, 2020 at 07:28

Home page appears twice after installation

By ikrestltd in WordPressArmania, Sep 14, 2020 at 17:06

In fact, there is an order setting in Customize: https://prnt.sc/vbnrbq
There is no Random setting for this.

Thank you!


By: yame
4 months ago Nov 2, 2020 at 08:37

I Don't see alle product categories in Cuteshop product

By abdulselam in WordPressKuteShop, Nov 3, 2020 at 20:55


I think you should contact me via skype: vetyame
I really don't understand :( Then I will support directly for you


By: yame
3 months ago Nov 12, 2020 at 10:03

About the tab

By fumi_fumi in WordPressOcolus, Nov 11, 2020 at 04:42

I am not able to access your site: https://prnt.sc/vifne4
Pls check again then let me know when it works


By: yame
3 months ago Nov 13, 2020 at 07:28

Menu Image not working

By indbr in WordPressBoutique, Dec 1, 2020 at 10:51

Hi, @indbr

I am on your site. However, I still don't understand what you mean.
Could you please take the screenshots for your question? Then I will check again for you



By: yame
3 months ago Dec 2, 2020 at 01:53

Search box

By swift3113 in WordPressArmania, Nov 30, 2020 at 20:11

I added this for your site: https://prnt.sc/vxb4o4
When you select any language, then your site will run with that language, and even when you search the product name with its language, the result will be correct.

Please check again your site then let me know


By: yame
2 months ago Dec 7, 2020 at 08:28

Change Product Load Animation

By public_fibre in WordPressOcolus, Nov 6, 2020 at 09:21

Hi @public_fibre,

Excuse me, I still do not get you mean.
Could you please take the video to explain? Then I will help you to check



By: yame
3 months ago Nov 7, 2020 at 03:44

OVIC cant be update

By WizardRabbit in WordPressBiolife, Dec 9, 2020 at 21:19

I got your message. You texted me at the midnight so I could not reply.
Now I will check for you there. Thanks!


By: yame
2 months ago Dec 17, 2020 at 02:06

HELP - I cant make any changes!

By WizardRabbit in WordPressBiolife, Dec 9, 2020 at 21:33

I got you via skype. Thanks!


By: yame
2 months ago Dec 17, 2020 at 02:20

Hide price and cart

By IslamYCB in WordPressArmania, Dec 25, 2020 at 11:16

Hi, @IslamYCB

It means that if your site is just a single language, you can use the plugin named Loco. This is a free plugin and you can translate your texts manually. Even when you don't know how to translate, just provide me your texts then I will help you
Otherwise, if ...


By: yame
2 months ago Dec 26, 2020 at 02:46

for the 100 times ticketing this issue!!! its been more than 2 weeks now. Slider revolution not working...

By WizardRabbit in WordPressBiolife, Jan 4, 2021 at 16:00

please give a damn respect and support to your customers by answering the tickets.

My revolution slider doesn't work/load. i cant add new slider or modify the existing sliders.


By: WizardRabbit
2 months ago Jan 4, 2021 at 16:00

Fameshop theme - cannot load any footer style

By azaturco in WordPressFameshop, Dec 27, 2020 at 19:22

Hi, @azaturco

Please provide me your admin account.
I would like to check your site then will help you to check



By: yame
2 months ago Dec 28, 2020 at 04:00

Ovic toolkit error on Biolife theme

By azizcanaslan in WordPressBiolife, Jan 12, 2021 at 05:37

The problem was fixed. There were the warning from the Toolkit because you used the PHP version 7.4
My coder turned off the warning for your site and now it works. Pls check


By: yame
a month ago Jan 15, 2021 at 15:15

The Demo Not Working well

By jaheddaouk in WordPressArmania, Jan 12, 2021 at 21:04

Excuse me. When we cannot check your site, we will not know what the main reason is. If the problem belongs to the theme, we will fix it
But the theme is still working well. So please let me have a chance to check your site. I am sure that I ...


By: yame
a month ago Jan 17, 2021 at 15:12

Menu location of TOP MENU is missing

By karamus in WordPressTechOne, Jan 19, 2021 at 16:38

I can not make the top menu dynamic for translation . Please how can I translate it or add a position create a new translated menu for it.
FYI i'm using Lingotek , PolyLang and locoTranslate.

More details. I'm able to make a translated home menu with the menu location created for ...


By: karamus
a month ago Jan 19, 2021 at 16:38

Store name missing

By karamus in WordPressTechOne, Jan 19, 2021 at 16:40

Please how can I add the stores (vendors) names under each product tile (or box) on the whole theme ?
FYI it is a marketplace created using WCFM and your template.

Best regards.


By: karamus
a month ago Jan 19, 2021 at 16:40

Can't make the template wider

By karamus in WordPressTechOne, Jan 19, 2021 at 16:43

There is no problem to give an access but, Please can you enumerate the steps to do because i will have to redeploy your theme on another environment .
I sent you this request because i were not able to find it on the documentation.

Best regards.


By: karamus
a month ago Jan 20, 2021 at 10:36

Main skin is showing default and i don't want default. I can't change colors.

By adechelsea in WordPressBiolife, Jan 23, 2021 at 07:58

Moreover, when you want to change the color, here is the section that you can do it: https://prnt.sc/xmqp3h
This Main-skin section does not relate to changing the color for the site.


By: yame
a month ago Jan 26, 2021 at 02:24

Change and remove languages

By steinbec in WordPressKuteShop, Feb 4, 2021 at 11:30

No, I mean the menu at the bottom of the page on the mobile view. With this demo of the theme: https://kuteshop.kute-themes.net/, we do not have this style. And you are using this demo which using the VC template to build the theme.

However, with this demo: https://new-kuteshop.kute-themes.net/ which using the ...


By: yame
14 days ago Feb 18, 2021 at 09:18

Category menu not sliding on mobile?

By Zaneeq in WordPressKuteShop, Feb 17, 2021 at 13:30

Hi yame, this is a fundamental part of my website, please fix this. Thanks for helping me in my previous tickets, just this one, I am looking forward to hearing from you.


By: Zaneeq
12 days ago Feb 20, 2021 at 10:29

Footer onepage #link - settings

By cbdbase in WordPressArmania, Feb 14, 2021 at 14:02

pictures left behind


By: cbdbase
12 days ago Feb 20, 2021 at 13:11

RTL issue on shipping part

By williamramet in WordPressHealthyFood, Feb 9, 2021 at 09:29

hi it;s not work..can you check it again ?


By: williamramet
8 days ago Feb 24, 2021 at 12:12

Cart box bugs on Biolife - Organic Food WordPress Theme

By Traxconn in WordPressBiolife, Jul 4, 2020 at 07:49

I see. I will send it to my coder.
Pls provide me your ftp account also. He will check the problem in code if needed. Thank you!


By: yame
7 months ago Jul 6, 2020 at 11:25

some CSV custimization for Mega Menu and login page

By egypttrotter in WordPressBoutique, Sep 17, 2020 at 13:02

1. Because you forgot to add this class: ".megamenu-wrap" in the menu to make it to be responsive: https://prnt.sc/ulhmk7
My coder has added for you

2. DONE. My coder has added the css code in the Theme Options, the line from 23 to 26. You should backup this css code if you ...


By: yame
5 months ago Sep 22, 2020 at 02:14

Wpbakery backend editor is not working

By aduwebdesign in WordPressDigitalworld, Sep 22, 2020 at 05:00

Hi @aduwebdesign,

When I deactivate this plugin: https://prnt.sc/ulq35z, then I see the VC works: https://prnt.sc/ulq3h2
So please check again this plugin



By: yame
5 months ago Sep 22, 2020 at 10:46

Import or change Demo

By lobpin100 in WordPressArmania, Sep 7, 2020 at 22:53

Here you are https://prnt.sc/um70o1. These are the information you need.
Now I am waiting for your rating ^^


By: yame
5 months ago Sep 23, 2020 at 03:38

Drop-down user menu

By joelcimadevilla in WordPressVoka, Sep 22, 2020 at 10:29

Can you take a screenshot about this question?


By: yame
5 months ago Sep 24, 2020 at 02:18

function not working

By JackyQi2018 in WordPressTechOne, Sep 16, 2020 at 14:54

At the time my coder checked your site, he found out a lot of error with .js
All are caused by your third-party plugins: https://prnt.sc/umry75 They are not compatible with WordPress so they caused the error with .js
And, it seems that you are not using our theme. This one is our ...


By: yame
5 months ago Sep 24, 2020 at 01:16


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