273 topics
TOPIC POSTS LAST POSTER
Unable to Install Theme Why

By chiragjangra in WordPressKuteShop, Nov 7, 2020 at 07:42

Hi @chiragjangra,

Please follow another ticket of yours: https://support.kutethemes.com/topic/show-topic/73322
I will reply there. It will be easier to control your issue.

Thank you!
Regards,
Yame

1

By: yame
26 days ago Nov 7, 2020 at 14:47

Main Menu Doesn't change on homepage

By Spark53 in WordPressArmania, Oct 28, 2020 at 09:54

This is the documentation of this theme: https://armania.kutethemes.net/documentation/
You can refer to this. And if you need any help, pls let me know, I will guide you

Thank you!

5

By: yame
26 days ago Nov 7, 2020 at 14:20

When i click to activate plugin .plugin not activated why

By chiragjangra in WordPressKuteShop, Nov 7, 2020 at 12:15

Hi,
It's done for your site. Please check again then let me know if you need any help

2

By: yame
16 days ago Nov 18, 2020 at 03:14

Hide the seller’s name on the products

By atebbaa in WordPressArmania, Oct 21, 2020 at 16:17

You're welcome.
I really hope that you will spend a little time to rate for me ^^
Thank you!

9

By: yame
25 days ago Nov 9, 2020 at 02:23

Demo Import issue

By vipulpore in WordPressBiolife, Nov 5, 2020 at 10:07

DONE. Now your site is running with home 01. If you want to change to another homepage, please select here: https://prnt.sc/vfzknu
Pls check your site again then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave ...

8

By: yame
25 days ago Nov 9, 2020 at 09:18

Elementor Theme Installation Error + Your Documentations Lack Reasonable Support

By johnwillz94 in WordPressKuteShop, Nov 9, 2020 at 08:03

It's done for you with homepage 01.
Pls check your site again then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank ...

3

By: yame
24 days ago Nov 10, 2020 at 02:57

Uncaught SyntaxError: Unexpected token '&'

By marcolinux86 in WordPressArmania, Nov 8, 2020 at 09:40

It is because of you. You wrote the php into the .js section: https://prnt.sc/vhb0kb
So it caused the error.
Pls check again

3

By: yame
23 days ago Nov 11, 2020 at 10:09

Store-and Speed Issue

By Nomadicmovement in WordPressBoutique, Oct 9, 2020 at 06:08

https://prnt.sc/vgmo56 here is your site when I check. I have to clear the cache of the browser a few times. I think the problem is the cache.
Pls install a cache plugin for your site then try it again

3

By: yame
24 days ago Nov 10, 2020 at 09:42

I dont see changes on the front after changing in theme options

By shtuzers in WordPressArmania, Nov 10, 2020 at 12:23

Hi @shtuzers,

Please refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

If it still does not work, please provide me your admin account then I will help you to check
Regards,
Yame

1

By: yame
23 days ago Nov 11, 2020 at 02:01

Logo Size

By naturalmapp in WordPressBiolife, Nov 11, 2020 at 01:22

Hello,

Do you receive this reply?

2

By: yame
21 days ago Nov 13, 2020 at 01:00

Search console

By swift3113 in WordPressArmania, Nov 4, 2020 at 06:04

I tested and I still get this information: https://prnt.sc/vhvaeh
Does it work?

11

By: yame
22 days ago Nov 12, 2020 at 09:23

Demo Import not working

By williamgurumayum in WordPressKuteShop, Nov 11, 2020 at 08:24

I really don't know but I tried a few times then it works.
If you want to move the site to another domain, please make sure that this theme will not work on this domain also. We will just support only one domain for a client.

I hope that you ...

5

By: yame
22 days ago Nov 12, 2020 at 08:58

filter

By naturalmapp in WordPressBiolife, Nov 11, 2020 at 17:23

Hi @naturalmapp,

Sorry, I do not get you mean.
Please take the screenshot to describe this. Also, I see your site is messing up. What happened to you?

Regards,
Yame

1

By: yame
22 days ago Nov 12, 2020 at 06:46

Custom Font

By zklid in WordPressBiolife, Nov 7, 2020 at 11:45

I am sorry for the delay. I was hospitalized 2 days ago
You can download the current Toolkit plugin on your live site then upload it for your localhost to solve.
Thank you!

6

By: yame
17 days ago Nov 17, 2020 at 01:37

License key

By naturalmapp in WordPressBiolife, Nov 12, 2020 at 16:02

Hi,

I used to reply to this question in this ticket: https://support.kutethemes.com/topic/show-topic/73399
Please check again.

Regards,
Yame

1

By: yame
21 days ago Nov 13, 2020 at 01:01

Updating Header

By johnwillz94 in WordPressKuteShop, Nov 12, 2020 at 21:34

Hi @johnwillz94,

Currently, we do not have any design for the header.
We just have the builder for pages and Footer. The header styles are design following the default design. Just there is some information you can change. So please let me know your intention then I will check and give you ...

1

By: yame
21 days ago Nov 13, 2020 at 07:27

MY INSTALLATION

By Anbabent in WordPressArmania, Nov 12, 2020 at 10:52

I am sorry for the delay. I was hospitalized 2 days ago :(
- Loading images is very very slow: The Post max size of your site is too low. It should be 64MB: https://prnt.sc/vl97re
- Please how do I insert signup for the newsletter box below in Armania Market1 Theme?: DONE. ...

3

By: yame
16 days ago Nov 18, 2020 at 07:01

Error al agregar Subcategorías sin diseño

By CarlosPR2020 in WordPressTechOne, Nov 10, 2020 at 18:01

Thank you so much for your rating and comments.
So I will close this ticket. Please submit a new one then take the screenshot, I will help you to check

Best regards and keep healthy!
Yame

9

By: yame
17 days ago Nov 17, 2020 at 07:44

header color change

By isupports in WordPressBiolife, Nov 11, 2020 at 11:58

I am sorry for the delay. I was hospitalized 2 days ago
I sent the color code to my coder. He will check again then change for you. I will inform you when he gives me the answer

7

By: yame
17 days ago Nov 17, 2020 at 04:27

Visual Composer adds backslash before double quotes when saving

By interprint1 in WordPressDigitalworld, Nov 16, 2020 at 10:58

Hi @interprint1,

It is because you still do not config for this plugin: WPBakery Page Builder
I did it for you: https://prnt.sc/vkh2e5 and now you can edit your pages

Regards,
Yame

1

By: yame
17 days ago Nov 17, 2020 at 03:34

Problem with revslider

By 10mentions in WordPressArmania, Nov 16, 2020 at 11:38

Hi @10mentions,

Please refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/5-revolution-slider-images-do-not-show/

If it does not work, please provide me your admin + FTP account, I will check for you

Regards,
Yame

1

By: yame
17 days ago Nov 17, 2020 at 03:12

Import Doesn't Look Correct

By austinjbollinger in WordPressBoutique, Nov 11, 2020 at 16:20

Excuse me, so do you need any help? Because right now, I cannot access your admin + FTP account.

Thanks!

6

By: yame
17 days ago Nov 17, 2020 at 02:21

Activated theme into localhost developer site

By gigibon in WordPressBoutique, Nov 17, 2020 at 21:33

Hi @gigibon,

I am sorry, I don't understand what you mean. Also, we don't support the localhost site.
Please move your site to the live site, then provide the admin + FTP account, take the screenshot then I will check for you

Regards,
Yame

1

By: yame
16 days ago Nov 18, 2020 at 09:16

Disable Quick View

By eyedentity in WordPressOcolus, Nov 18, 2020 at 07:35

Hi @eyedentity,

If you want to disable the quick view icon, please deactivate the plugin YITH WooCommerce Quick View. It will not show again: https://prnt.sc/vlcuz0

Regards,
Yame

1

By: yame
16 days ago Nov 18, 2020 at 09:52

Problems operation MENU Shop page

By FleresGraphic in WordPressAyvo, Nov 11, 2020 at 10:22

Hi,

We see that the plus sign is working. But it seems that you styled for it.
I can access each category page and the plus sign works

Could you pls check it again then let me know?

26

By: yame
15 days ago Nov 19, 2020 at 03:45

mobile vision

By ComputerGraphics in WordPressBoutique, Nov 18, 2020 at 10:28

Hi @ComputerGraphics,

Do you want to remove these social icons: https://prnt.sc/vlvno9?
If that, please remove in Theme Options: https://prnt.sc/vlvnvj

Regards,
Yame

1

By: yame
15 days ago Nov 19, 2020 at 03:29

Armania template

By toki666 in WordPressArmania, Nov 18, 2020 at 19:22

Hi @toki666,

Because you still don't have any slider for your site: https://prnt.sc/vlvese
I uploaded it for you. Now your site is running with the correct sliders: https://prnt.sc/vlvfnz

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars ...

1

By: yame
15 days ago Nov 19, 2020 at 03:08

Mobile Menu not working

By thevendorcollective in WordPressArmania, Nov 16, 2020 at 18:33

It is because you disabled these options for mobile: https://prnt.sc/vlzbkv
My coder also activates and the menu works. Pls check then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good ...

3

By: yame
15 days ago Nov 19, 2020 at 08:00

Header Settings?

By ruv3000 in WordPressTuran, Nov 19, 2020 at 18:01

Hi, @ruv3000

Could you please let me know your intention when you want to edit the header?
We do not have Elementor builder for the Header, just for pages, posts, footer.
Anyway, just let me know your intention and provide me your admin + FTP account, then I will check for you

Ah, ...

1

By: yame
14 days ago Nov 20, 2020 at 07:42

Logo not uploading

By petshopnaija in WordPressKuteShop, Nov 21, 2020 at 10:42

Hi, @petshopnaija

I see that your site is working with your logo image: https://prnt.sc/vo862q
Could you please take a look?

Regards,
Yame

1

By: yame
11 days ago Nov 23, 2020 at 08:13

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