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Elementor does not load with the new update

By carlito69 in WordPressBiolife, Jan 15, 2025 at 03:06

Hi,
Because Elementor 3.19.0 and later have completely changed the structure, the pages that use it must be rebuilt. I have updated and rebuilt the pages that use Elementor for your website.
In addition, there is a serious error from the plugin "Timeliner for Elementor", when activating this plugin, it will not ...

 9

By: LamHB
5 months ago Jan 21, 2025 at 04:51

Turan Theme conflict Elementor with Ovic Addon Toolkit

By it488 in WordPressTuran, Jan 14, 2025 at 12:50

Sorry for the delay, this is a big issue and it took us a while to update.
I have updated the theme to 3.1.6 and rebuilt the pages using Elementor for your website.
Please check again. If there are any problems, please send them back to us.
Regards

 8

By: LamHB
5 months ago Jan 25, 2025 at 06:13

My products are lost after using Ovic > Import Database > Main Demo

By icrackthecode in WordPressDukamarket, Jan 23, 2025 at 12:38

Hi,
Import Demo Data is the process of importing data from our demo to your website. This should only be done when you start installing the website and need demo data to continue editing to suit your needs. Therefore, if your website already has your official data, you should not do ...

 1

By: LamHB
5 months ago Jan 25, 2025 at 06:28

Footer styles are missing from the theme

By LuxIryna in WordPressBoutique, Jan 24, 2025 at 04:15

Hi,
Make sure your website has a Footer to use, the Footer will be a special page created and built like a normal page, it is located in the Dashboard / Ovic Panel / Footer Builder (screenshot_1).
If you do not have a Footer, you need to create and build the ...

 1

By: LamHB
5 months ago Jan 25, 2025 at 06:38

Logo on font page does not work

By LuxIryna in WordPressBoutique, Jan 29, 2025 at 11:48

This issue has been resolved in the previous ticket, please check again.
Regards

 1

By: LamHB
5 months ago Feb 3, 2025 at 08:19

Product categories

By LuxIryna in WordPressBoutique, Jan 30, 2025 at 09:25

Hi,
This issue has been resolved, categories can be edited normally, please try again.
Regards

 1

By: LamHB
5 months ago Feb 3, 2025 at 08:23

Product categories

By LuxIryna in WordPressBoutique, Jan 30, 2025 at 09:25

Hi,
This issue has been resolved, categories can be edited normally, please try again.
Regards

 2

By: LamHB
5 months ago Feb 3, 2025 at 08:23

Iryna

By LuxIryna in WordPressBoutique, Jan 23, 2025 at 16:00

Hi,
It's not that it took a week to fix your problem, but because we just went through a long holiday, which is Vietnamese Lunar New Year from January 25 to February 9.
It's possible that our senior admin forgot to make a general announcement on the forum. We apologize for this ...

 10

By: LamHB
5 months ago Feb 7, 2025 at 01:44

i can not install demo data

By Saniservice in WordPressTuran, Feb 6, 2025 at 20:16

Hi,
There may be an error from some hostings that prevents the plugin from being installed in bulk. We have installed it manually and imported the demo database for you, please check again.
Regards!

 1

By: LamHB
5 months ago Feb 7, 2025 at 02:11

Logo and Colors not changing

By ahmedfadl2 in WordPressDukamarket, Feb 10, 2025 at 18:11

Hi,
Because the newly imported homepage will have the Metabox option enabled (so that our demo website can display many different homepage templates). When customers use it, disable this Metabox option (the option is in the Edit page). I disabled it and checked everything is fine.
Regards!

 2

By: LamHB
5 months ago Feb 11, 2025 at 01:17

Kuteshop Theme help requested

By gsbaig in WordPressKuteShop, Feb 16, 2025 at 20:10

Hi,
I see you don't have or have deleted the products from our demo, and created your own new products.
If you want the products to appear on the home page, you need to go to edit home page (screenshot_1), then find the shortcode you want to add, then select the products ...

 1

By: LamHB
5 months ago Feb 17, 2025 at 02:25

Help with template update

By daveblade in WordPressKuteShop, Jan 29, 2025 at 14:06

Hi,
There must be some mistake, I tried to login with google with my account, and checked in administration and saw it saved in users panel, please check again.
Regards!

 18

By: LamHB
4 months ago Feb 21, 2025 at 01:05

rev slider and menu are not working on mobile

By LuxIryna in WordPressBoutique, Feb 15, 2025 at 10:02

No problem! Thank you so much!

 9

By: LamHB
4 months ago Mar 1, 2025 at 05:22

product photo

By LuxIryna in WordPressBoutique, Feb 17, 2025 at 13:24

Hi,
Sorry for the delay, this problem comes from Elementor and WooCommerce lightbox running at the same time, so it generates 2 popups. Just disable this option, I have disabled it for you.
Regards!

 4

By: LamHB
4 months ago Feb 26, 2025 at 14:24

Ovic Addon Toolkit and Elementor Theme Builder issue

By robertoe21 in WordPressBiolife, Feb 3, 2025 at 09:48

Hi,
The problem of not being able to edit Elementor comes from the WPML Multilingual CMS plugin. Try the following 2 cases and try Edit With Elementor, you will know where the error comes from:
1. Keep all your Plugins, only deactivate the WPML Multilingual CMS plugin
2. Keep all your Plugins, only ...

 8

By: LamHB
4 months ago Mar 1, 2025 at 07:06

How to change the category banner

By dygcomsoluciones in WordPressDukamarket, Mar 6, 2025 at 13:49

Hi,
You can use Banner option in edit of each category.
Regards!

 1

By: LamHB
4 months ago Mar 10, 2025 at 14:12

Request for documentation

By rotimisobande in WordPressDukamarket, Mar 8, 2025 at 02:36

Hi,
You can find the documentation link on the product page on Themeforest.
https://dukamarket.kutethemes.net/documentation/
Regards!

 1

By: LamHB
4 months ago Mar 10, 2025 at 14:15

problem solving and editing header

By kapiljainindore in WordPressUmeno, Mar 6, 2025 at 20:05

Hi,
Because your logo image has extra parts (transparent parts on the left and right sides of the image). Just remove this extra part from the image and all problems will be solved. I have recreated a new image without extra parts and imported it to your website. Please check again.
Regards!

 2

By: LamHB
4 months ago Mar 10, 2025 at 14:32

Need to Update my Website

By azstore509 in WordPressKuteShop, Mar 16, 2025 at 13:32

Hi,
Updating a theme is the same as uploading a theme. Every theme has a way to upload/update like this, please refer to:
https://masino.kutethemes.net/documentation/docs/theme-installation/1-upload-theme/
Regards!

 1

By: LamHB
3 months ago Mar 20, 2025 at 00:58

When will the new update be available for Techone?

By anwar64 in WordPressTechOne, Mar 20, 2025 at 07:33

Hi,
Techone's new update has been submitted to ThemeForest, it may take 1 or 2 days for them to review. Please wait to download from ThemeForest or you can download it now from the following link in the Secret information section.
Regards!

 1

By: LamHB
3 months ago Mar 21, 2025 at 02:07

Need Theme Updates

By azstore509 in WordPressKuteShop, Mar 17, 2025 at 15:15

Thanks for your comment
If you are satisfied, please give us a 5-stars rating on ThemeForest, Thank you so much!
Regards!

 5

By: LamHB
3 months ago Mar 25, 2025 at 09:27

Theme question

By geniiusbuy0 in WordPressUminex, Mar 23, 2025 at 16:23

Hi, Sorry for the late reply
1. Please send me your wp-admin login so I can install it for you
2. This has no customization to use, you need to request a paid custom job to do this. Please email kutethemes@gmail.com to discuss requirements and fees.
4. You can go to Theme Options ...

 1

By: LamHB
3 months ago Mar 31, 2025 at 01:14

Website Theme Update and Home page Slider problems

By otutu in WordPressKuteShop, Mar 25, 2025 at 22:21

Hi,
- Website Theme Update Issue:
Please double check your purchase code. We cannot check for issues related to your license or payment. If you need to update the theme, you can download it directly from ThemeForest ( https://themeforest.net/downloads ).
- Homepage Display Issue:
This problem is caused by the cache being stored for ...

 2

By: LamHB
3 months ago Mar 31, 2025 at 03:08

logo size

By geniiusbuy0 in WordPressUminex, Mar 26, 2025 at 10:45

Hi,
- ogo size:
You can use the following css and add it to Theme Options / General / ACE Settings / Editor Style ( screenshot_1 ):
body .logo a {
max-width: 100px;
}
- The settings for Top-header:
Đây là item của 1 menu ( Submenu 1 ), bạn có thể vào ...

 1

By: LamHB
3 months ago Mar 31, 2025 at 03:22

how to upgrade

By anwar64 in WordPressTechOne, Mar 27, 2025 at 16:08

Hi,
You can log in to your ThemeForest account and download your latest packages:
https://themeforest.net/downloads
Regards!

 1

By: LamHB
3 months ago Mar 31, 2025 at 03:23

Bootstrap jQuery

By ecard in WordPressBoutique, Mar 24, 2025 at 15:06

No problem, it's our responsibility. If you are satisfied, please give us a 5-star review on ThemeForest, Thank you very much!
Best regards!

 7

By: LamHB
3 months ago Apr 3, 2025 at 02:45

Change modify checout field woocommerce theme

By dygcomsoluciones in WordPressDukamarket, Apr 7, 2025 at 16:13

Hi,
The way to do this exactly as you did is to use a plugin or use code to edit. Maybe you did something wrong. This job requires a lot of knowledge about code, if you need, please send a custom job request to email kutethemes@gmail.com to describe the request in ...

 1

By: LamHB
3 months ago Apr 9, 2025 at 00:45

License keys for "paid pluggins" included in Ocolus

By cyberstationcentral in WordPressOcolus, Apr 12, 2025 at 07:20

Hi,
1- New versions of paid plugins will be updated along with the new version of the Theme. The license key of these plugins is only activated on 1 website, your website will use the copy version, of course they have full functions like the original version.
2- Themes and Plugins will ...

 1

By: LamHB
3 months ago Apr 15, 2025 at 14:29

Can't import demo

By dzstudio_nz in WordPressArmania, Apr 14, 2025 at 23:22

No problem!
Thanks for your comment
If you are satisfied, please give us a 5-stars rating on ThemeForest, Thank you so much!
Regards!

 5

By: LamHB
3 months ago Apr 18, 2025 at 09:52

Unable to Edit Pages and header, footer using Elementor

By tusharsgm in WordPressDukamarket, Apr 18, 2025 at 07:14

Hi,
I have reset some Elementor options, everything is working fine. If you still have the same problem, please send me the link (url) of that page so I can check further.
Regards!

 1

By: LamHB
2 months ago Apr 22, 2025 at 07:24

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