221 topics
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You do not have permission to view this page !!

By mafuo96 in WordPressKuteShop, Jun 22, 2020 at 20:36

Hi @mafuo96,

It means that when you purchased Kuteshop theme, you are just allowed to see the ticket of Kuteshop theme.
You are not allowed to see the tickets of other themes.

Hope you understand.
Regards,
Yame

1

By: yame
12 days ago Jun 23, 2020 at 09:02

Having troubles installing the Medical Demo

By ashchawla in WordPressArmania, Jun 19, 2020 at 08:02

My coder imported the homepage Medical template for you. Pls check your site again then let me know.
Thank you!

4

By: yame
12 days ago Jun 23, 2020 at 09:44

HELP SUPER URGENT URGENT ?????

By GraphicDesignerJF in WordPressBiolife, Jun 20, 2020 at 03:58

I see that. I am sorry.
I will focus on replying timely and check sooner.

Thank you for your patience.
Regards,
Yame

4

By: yame
12 days ago Jun 23, 2020 at 10:47

SLOW THEME - TEMA LENTO

By grupoagroport in WordPressHealthyFood, May 20, 2020 at 06:38

Hi @revenuesrl,

I see that your support period was expired. So please extend your support and submit a new ticket, we will check for your issues

Thank you!

3

By: yame
11 days ago Jun 24, 2020 at 11:21

how can I change Ovic import demo to Medical theme

By pepsiwilson in WordPressArmania, Jun 23, 2020 at 16:26

Hi @pepsiwilson,

Please refer to this documentation to understand how to select another homepage: https://armania.kutethemes.net/documentation/docs/faqs/3-how-to-switch-into-another-homepage/

Regards,
Yame

1

By: yame
12 days ago Jun 24, 2020 at 04:09

alot of problems !

By mafuo96 in WordPressKuteShop, Jun 24, 2020 at 03:34

Hi @mafuo96,

It will be better if you can provide me your admin account and take the screenshots for your issues, I will check faster and give you the correct answer

I can give you the answer here. If it is not correct what you want to ask, pls provide me your ...

1

By: yame
11 days ago Jun 24, 2020 at 10:37

Sample Data Not Importing

By willbeattie in WordPressArmania, Jun 21, 2020 at 18:54

Hi Will,

It is done for you. Pls check your site again then let me know

Regards,
Yame

5

By: yame
9 days ago Jun 26, 2020 at 09:19

IMPROVE THE VERY SIMPLE PANEL DESIGN

By GraphicDesignerJF in WordPressBiolife, Jun 19, 2020 at 03:19

Thank you so much for your contribution. We will refer to your suggestion and discuss it. Because we built the theme basing on the default design so we if there is something that needs to be changed, we will absorb that opinion.

Many thanks!

5

By: yame
10 days ago Jun 26, 2020 at 01:39

Using color swatches to choose variation

By gosrl in WordPressOcolus, May 27, 2020 at 16:42

It's done for you. My coder has fixed some errors about .js.
Now please check again your site: https://prnt.sc/t880hd
Regards,
Yame

14

By: yame
7 days ago Jun 29, 2020 at 03:45

Elementor Pro and Armania problem

By luiquemh in WordPressArmania, Jun 22, 2020 at 06:55

Thank you ^^ @luiquemh

So if you are satisfied with this support as well as this theme, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments there. It is really worth to me

Many thanks! ^^
Regards,
Yame

7

By: yame
10 days ago Jun 26, 2020 at 02:16

Change social media Icons on Woocommerce product site

By Butterbrotundkaviar in WordPressBiolife, Jun 26, 2020 at 07:41

Hi @Butterbrotundkaviar,

If you want to change or edit the social icons there, you must do in Child theme.
Pls do not change in Main theme if you want to update the theme in the future.

If you need help, please provide me your admin + ftp account. Then my coder will check ...

1

By: yame
9 days ago Jun 27, 2020 at 04:14

I cant see other demo layouts

By muhammadzubair123 in WordPressArmania, Jun 27, 2020 at 12:54

Hi,

I hope that this documentation will be useful to help you solve the current problem: https://armania.kutethemes.net/documentation/docs/faqs/3-how-to-switch-into-another-homepage/

If you need any help, please let me know, I will check for you
Regards,
Yame

1

By: yame
7 days ago Jun 29, 2020 at 00:45

I want refund

By muhammadzubair123 in WordPressArmania, Jun 27, 2020 at 21:07

Hi @muhammadzubair123,

I am sorry to hear about that. But we are here willing to support you all the problems with the theme.
Could you please provide me your admin + ftp account? And take the screenshots for the bugs you see?
We will check and if it needs to update, we will ...

1

By: yame
7 days ago Jun 29, 2020 at 00:43

Website too slow!!

By harshit9224 in WordPressBiolife, Jun 28, 2020 at 16:29

Hi,

We are in the hosting migration process so we have a bit delay. I am sorry for that.
Here I would like to advise you about some methods that help you to improve the loading time:

1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – ...

1

By: yame
4 days ago Jul 2, 2020 at 02:42

Can't install any demo

By GigiFigaro200177 in WordPressKuteShop, Jun 23, 2020 at 21:02

I am not sure. But I had to do it several times and it works.
Your hosting is quite slow so it affects to the process. Anyway, if you need and help, don't hesitate to let me know, I will help you
If you are satisfied with this support, hope that you ...

9

By: yame
7 days ago Jun 29, 2020 at 03:49

do you have CUSTOMIZE documentation ?

By affiliatebuddies in WordPressArmania, Jun 29, 2020 at 11:56

Hi @affiliatebuddies,

Thanks for your purchase.
This is the new theme we develop with the Elementor template there are still some late updates for the documentation.
We are trying to update and develop the new version to make this theme to be more useful and friendly for all users.
If you need ...

1

By: yame
5 days ago Jun 30, 2020 at 08:48

about stock

By imanguxara in WordPressHealthyFood, Jun 29, 2020 at 19:14

My coder said that you should update to the latest version of the theme + toolkits plugin. Your issue will be resolved

2

By: yame
3 days ago Jul 2, 2020 at 10:06

Sample Data Not Importing

By willbeattie in WordPressArmania, Jun 21, 2020 at 18:54

Thanks, Will.
We are developing the theme and updating it again.
Hope that with the new version, it will be useful for all customers to install this theme.

Thank you so much!
Yame

13

By: yame
6 days ago Jun 30, 2020 at 07:47

footer disappeared

By bassemsaad in WordPressBiolife, Jun 25, 2020 at 09:52

You're welcome.

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

3

By: yame
5 days ago Jul 1, 2020 at 07:07

Delete "Final clearance ..." from the top

By BrigidaCS in WordPressLewear, Jun 30, 2020 at 07:34

Hi,

You can remove this sentence in Custom Theme Options of Edit page: https://prnt.sc/t9lrtw
Or provide me your admin account then I will check for you

Regards,
Yame

1

By: yame
5 days ago Jul 1, 2020 at 06:57

Problem with installation

By lobpin100 in WordPressArmania, Jun 24, 2020 at 23:40

I mean, when you edit your page: https://prnt.sc/t9pbs9 > Scroll down, you will see this section: https://prnt.sc/t9pc59
It is not in the Theme Options

8

By: yame
4 days ago Jul 1, 2020 at 10:04

Error on import database

By SpadoniA in WordPressBiolife, Jun 28, 2020 at 15:00

It's done for you with Home 01.
If you want to switch into another homepage, please go here: https://prnt.sc/t9pk3x
Pls check your site again then let me know the result

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your ...

5

By: yame
4 days ago Jul 1, 2020 at 10:14

problems with installation

By fiscaps in WordPressArmania, Jun 26, 2020 at 01:24

It is because you still do not import the page for the homepage you choose.
I've done it for you and now it works. You can refer to the document to understand.
Pls check your site again then let me know the result

Thank you!

7

By: yame
3 days ago Jul 2, 2020 at 09:48

header and footer help

By Nomadicmovement in WordPressBoutique, Jun 25, 2020 at 23:41

Now your menu is showing: https://prnt.sc/tadunv
It is because you have to tick for these boxes: https://prnt.sc/tadv6x

Regards,
Yame

8

By: yame
3 days ago Jul 2, 2020 at 10:54

Store Footer did not change-and header photo

By Nomadicmovement in WordPressBoutique, Jun 26, 2020 at 03:11

You are using this footer: https://prnt.sc/tadwxw
Then go to Footer Builder > Edit for this footer: https://prnt.sc/tadxdx. 3 boxes will be edited here: https://prnt.sc/tadxp2
And remove Contact here: https://prnt.sc/tadyb6

7

By: yame
3 days ago Jul 2, 2020 at 10:58

Installed demo not working correctly

By parklai in WordPressArmania, Jul 2, 2020 at 12:56

Hi @parklai,

I've helped you to re-install the theme with the homepage Fashion 2 on your site.
Pls check again then let me know.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments ...

1

By: yame
3 days ago Jul 3, 2020 at 01:34

Just available Product in slider

By cinohee2 in WordPressKuteShop, Jul 2, 2020 at 15:25

Hi @cinohee2,

If you want to set up the variation for your product, please select its attributes and tick for the box: Use for variation: https://prnt.sc/tatwcw
Then config for the variation product
If you need more help, please provide me your admin account and describe more details for your issue, I will check ...

1

By: yame
3 days ago Jul 3, 2020 at 02:02

Import Home page 14

By engmostafa25015 in WordPressTechOne, Jul 2, 2020 at 19:38

Hi @engmostafa25015,

When you can import the demo data, then you can choose one of the demo pages and you can switch to the page you want.
Pls negative to here: https://prnt.sc/taym60

If you need any help, please provide me your admin account, take the screenshot for your issue then I will check ...

1

By: yame
3 days ago Jul 3, 2020 at 07:39

Import content Problem

By florintomoiaga in WordPressArmania, Jul 2, 2020 at 09:13

I also followed the document :D
It was done for the first time. Anyway, thank you so much for your stars. It is really worth to me ^^

So if you don't have any question about this ticket, may I close it? If you need any help, please submit a new ...

3

By: yame
3 days ago Jul 3, 2020 at 07:03

Grainy news images

By fabiodede in WordPressMazano, Jun 29, 2020 at 10:28

You're welcome.

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/mazano-trendy-responsive-wordpress-theme/reviews/16815190 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

5

By: yame
2 days ago Jul 3, 2020 at 08:50

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible