534 topics
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Is it possible to change the background main color in case of banner style?

By cbdbase in WordPressArmania, Dec 14, 2020 at 09:11

Hi,

I remember that I used to reply to this issue. Because when I changed your banner background, I saw it worked.
I also told you that pls explain more details about this then we would give you the correct answer.

So, please contact me via skype: vetyame
I will support directly for you

7

By: yame
18 days ago Feb 14, 2021 at 13:35

CHANGE HOMEPAGE LOGO

By mansukhasani in WordPressKuteShop, Feb 1, 2021 at 08:16

Could you please take the screenshot for this issue?
Then I will help you to check again. Thank you!

5

By: yame
19 days ago Feb 13, 2021 at 14:49

Mobile Menu Issues

By sirlojik in WordPressEcotech, Feb 8, 2021 at 11:06

Hi,

We are in the days off. I have sent your comments to my coders. They will double check and update for the theme if it has issues like what you commented. Then you can update for your site.

Many thanks for your great comments!

3

By: james
18 days ago Feb 14, 2021 at 07:11

Remove notify me in the system

By einrum in WordPressOcolus, Feb 10, 2021 at 07:53

Hi my customer,

At the time my coder checked again your site, he saw that you deactivated the theme when he activated it.
Could you please let us check for you?

I am looking forwards to getting back your reply
Thank you!

2

By: yame
17 days ago Feb 15, 2021 at 14:12

Money back URGENT

By TremdeOZ in WordPressArmania, Feb 10, 2021 at 11:45

Hi, @TremdeOZ

Do you receive my reply on this ticket: https://support.kutethemes.com/topic/show-topic/75242?

I already guided you. And because you still enable the Meta box mode so some settings in Theme options do not apply on your site.
Now I see it works. Just check again then take the screenshots of all problems on your ...

1

By: yame
20 days ago Feb 12, 2021 at 04:01

Categories NOT showing when you hover over the category Menu!

By Zaneeq in WordPressKuteShop, Feb 11, 2021 at 16:20

Hi, @Zaneeq

Please help me to take the screenshot of the part you see. Then I will check again and if possible, I will build for your site.
I am checking but I still don't get you mean exactly. Thank you!

Regards,
Yame

1

By: yame
20 days ago Feb 12, 2021 at 04:11

Complaint

By Chris202101 in WordPressBiolife, Feb 12, 2021 at 11:02

Hi, @Chris202101

I am so sorry to hear about that.
Could you please let me know what happened? How can I help you? I would like to check then will help you to solve all the problems related to the theme
Thank you!

Regards,
Yame

1

By: yame
19 days ago Feb 13, 2021 at 15:45

Fashion layout not working right

By matarmartco in WordPressArmania, Feb 12, 2021 at 15:15

Hi, @matarmartco

Could you please provide me your admin account?
And take the screenshot of your issue. I would like to check your site then will give you the correct answer

Thank you!
Regards,
Yame

1

By: yame
19 days ago Feb 13, 2021 at 15:47

WPBakery Elemants not working!

By olu64 in WordPressOcolus, Feb 7, 2021 at 13:48

Do you have the cPanel account? My coder would like to take a look something

8

By: yame
18 days ago Feb 14, 2021 at 15:02

Problem whit home page and header

By sandro273 in WordPressEcotech, Feb 16, 2021 at 07:57

Hi, @sandro273

Could you please provide me your admin account?
And take the screenshot for your issue. I will check faster

Regards,
Yame

1

By: yame
16 days ago Feb 16, 2021 at 10:06

Meta data blog

By sandro273 in WordPressEcotech, Feb 16, 2021 at 10:24

Hi, @sandro273

Could you please provide me your admin account?
And take the screenshot. I will check faster.

Thank you!
Regards,
Yame

1

By: yame
14 days ago Feb 18, 2021 at 08:33

logo problems:(

By hsyngulbahce in WordPressBiolife, Feb 11, 2021 at 12:36

Excuse me, the cPanel + admin accounts are not correct:
https://prnt.sc/zynebt
https://prnt.sc/zyng58

Pls check again

8

By: yame
14 days ago Feb 18, 2021 at 09:49

change the product search to all site search

By Tsuf in WordPressBoutique, Feb 6, 2021 at 12:51

Why am I still confused about your question? :(
I just see the icon Search: https://prnt.sc/100pjbp
And what menu are you mentioning that you want to add or remove something? Then I will check again

7

By: yame
13 days ago Feb 19, 2021 at 10:23

Header top and search page problem

By azizcanaslan in WordPressBiolife, Feb 17, 2021 at 21:18

This one is not correct also: https://prnt.sc/101fhrk
Pls check again then let me know

4

By: yame
12 days ago Feb 20, 2021 at 01:07

various problem

By c4web in WordPressBiolife, Feb 19, 2021 at 17:42

Hi, @c4web

I have to import again the Home-01 and Footer-01 for your site so that your site can display properly as the demo theme.
Logo is showing correctly. https://prnt.sc/101mdxs
Please check your site then let me know

Regards,
Yame

1

By: yame
12 days ago Feb 20, 2021 at 07:15

incomplete files

By MMAace in WordPressArmania, Feb 21, 2021 at 20:13

Hi, @MMAace

Excuse me, could you please let me know which files you are mentioning?
Can you take the screenshot then we will check it again? Thank you!

Regards,
Yame

1

By: yame
10 days ago Feb 22, 2021 at 03:52

Demo

By omrtpc in WordPressKuteShop, Feb 18, 2021 at 12:24

In order to get Homepage 20 (it is on the new demo), you have to use the template of Elementor.
You still do not have lots of your own data (products, posts, images, ...) so you can deactivate the theme with VC template then re-install the new one which uses ...

11

By: yame
9 days ago Feb 23, 2021 at 01:40

I cannot make any settings/adjustments/Posts or any??

By Razzbap in WordPressTechOne, Feb 17, 2021 at 17:32

Yes. But pls check again your site: https://prnt.sc/1057i0v
I would like to check for you then will guide you.
We are always willing to help you solve all problems of this theme. Thank you!

17

By: yame
8 days ago Feb 24, 2021 at 01:09

demo installation

By ayman_ala in WordPressKuteShop, Feb 23, 2021 at 15:54

Hi, @ayman_ala

Pls check again your admin account, I cannot log in: https://prnt.sc/1057jpx
And provide me the complete FTP account. I just see the user and pw. I need the server also.

Regards,
Yame

1

By: yame
8 days ago Feb 24, 2021 at 01:12

Problem with customization

By creoadv in WordPressBiolife, Feb 25, 2021 at 07:58

Hi, @creoadv

1. Header: You can change here:
- https://prnt.sc/107fxbt => https://prnt.sc/107fxu3
- https://prnt.sc/107g4qm => This is not the menu so you cannot change it. If your site is not a multilanguage site, you can disable this mode: https://prnt.sc/107g5nr then this part will not display on your header
- https://prnt.sc/107g6dy => This is the ...

1

By: yame
6 days ago Feb 26, 2021 at 08:29

Need details to install Demo 19

By valmalio in WordPressKuteShop, Feb 24, 2021 at 15:54

Excuse me, I don't understand what version 1 and 3 as you said.
So could you please provide me your admin + FTP account? I would like to check your site. And if you still do not have your own data, content (products, images, posts,...), my coder will check and ...

3

By: yame
6 days ago Feb 26, 2021 at 07:59

mobile version , shop page not edit,

By businessdragan in WordPressBiolife, Feb 9, 2021 at 21:34

- Footer: DONE. My coder has fixed for you
Pls check then let me know

5

By: yame
6 days ago Feb 26, 2021 at 08:30

footer not editable on wpbakery + multilanguage

By bearinmindstudio in WordPressBoutique, Feb 11, 2021 at 10:48

Could you pls provide me the protected account also: https://prnt.sc/1082zij
And take the screenshot about your issue, I will check faster. Thank you!

3

By: yame
5 days ago Feb 27, 2021 at 03:44

Boutique - Responsive WooCommerce

By johnpaulacca in WordPressBoutique, Feb 22, 2021 at 06:40

I guess that you still cannot import the demo content.
I would like to help you to re-install the theme with homepage 12 as you want.
Do you need to backup anything? Because I will reset and re-install the theme from scratch. Pls check then let me know

3

By: yame
3 days ago Mar 1, 2021 at 07:42

product page, mobile Responsive, custom menu problem

By businessdragan in WordPressBiolife, Feb 2, 2021 at 04:17

1. Could you take the screenshot? Because My account page just uses the shortcode of Woo to build. We do not build this page

2. Page banner: This one: https://prnt.sc/10cmdwj My coder will help you to style it again. If you agree, he will remove this grey banner for your site

3. ...

8

By: yame
10 hours ago Mar 4, 2021 at 07:56

Error when trying to edit any page with backend wpbakery editor

By lsc_marketing in WordPressMoozo, Mar 2, 2021 at 11:27

Hi, @lsc_marketing

Do you have the FTP account?
Please provide it then my coder will check the code if needed.

Thank you!
Regards,
Yame

4

By: yame
a day ago Mar 3, 2021 at 07:41

Bottom Turan

By cheyenne25 in WordPressTuran, Mar 1, 2021 at 13:02

You are using Footer 01. So please go to Footer Builder 01 to edit your content: https://prnt.sc/10byev7
"The website is also not correct on the mobile phone." => Could you take the screenshot? Then I will check again for you

4

By: yame
a day ago Mar 3, 2021 at 08:00

Facing Some Issues

By injamuljamil in WordPressKuteShop, Jan 24, 2021 at 10:46

Hi, @injamuljamil

I've checked again your 2 last tickets. I already replied to these tickets 1 month ago. Didn't you get it/

About your requirements:
1. This is the header I see on your site: https://prnt.sc/10clqar So what did you change? I will try then check again. Or pls check again and take ...

3

By: yame
13 hours ago Mar 4, 2021 at 04:10

Need Some change

By injamuljamil in WordPressKuteShop, Mar 3, 2021 at 07:15

Hi, @injamuljamil

I've checked again your 2 last tickets. I already replied to these tickets 1 month ago. Didn't you get it/

About your requirements:
1. This is the header I see on your site: https://prnt.sc/10clqar So what did you change? I will try then check again. Or pls check again and take ...

1

By: yame
13 hours ago Mar 4, 2021 at 04:10

Footer is not appearing in the pages

By elmoyeldo in WordPressBoutique, Mar 1, 2021 at 05:00

I have checked another ticket of you. I see that the Footer is still showing.
You are using Footer 14 but it is built by the VC Template. I imported another one with the Elementor template for your site and now you can edit it.
Pls check then let me know

4

By: yame
14 hours ago Mar 4, 2021 at 03:28

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