256 topics
TOPIC POSTS LAST POSTER
mobile homepage slider size problem

By emirdekoratif in WordPressArmania, Oct 22, 2020 at 12:19

It is because you did not config for the width so the slider was not responsive: https://prnt.sc/v6qf2g
Now check your site again. It works.

Regards,
Yame

2

By: yame
a month ago Oct 26, 2020 at 01:40

communication with whatsapp

By emirdekoratif in WordPressArmania, Oct 16, 2020 at 11:38

You can use the Child theme > customize the Footer > add the embed WhatsApp code into there, it will work.

Or you can refer to this plugin: https://wordpress.org/plugins/wp-whatsapp/ Hope that this will help you

If you are satisfied with this support, hope that you will spend a little time and go ...

3

By: yame
a month ago Oct 23, 2020 at 02:52

theme does not work so need the refund.

By million_wide in WordPressArmania, Oct 13, 2020 at 17:51

This is only the support forum of the Kutethemes team, we do not solve the refund request here.
I guided you to submit a ticket on the Envato and wait for the checking from the Admin. Thank you!

12

By: yame
a month ago Oct 23, 2020 at 02:33

Unable to edit footer with visual composer

By Olabanji011 in WordPressHealthyFood, Oct 21, 2020 at 11:55

Because of this plugin: "WooCommerce Food", if you deactivate this, your site will work normally

4

By: yame
a month ago Oct 23, 2020 at 07:35

SUBMENU

By albardian in WordPressArmania, Oct 22, 2020 at 19:43

Hi @albardian,

The issue related to Mega menu will be checked on another ticket of yours (https://support.kutethemes.com/topic/show-topic/72958)
So please focus on one. It will be easier for me to control all your issues. Thank you!

Regards,
Yame

1

By: yame
a month ago Oct 23, 2020 at 01:42

I can't select the footer

By GiancarloB1 in WordPressArmania, Oct 20, 2020 at 12:25

Thank you!
Please login to the Themeforest then go to this link: https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715,
leave your best comments and rating hihihi.
Thank youuuu!

7

By: yame
a month ago Oct 23, 2020 at 10:09

Footer Layout

By noshad19 in WordPressVoka, Oct 13, 2020 at 07:16

Thank you ^^
And I am waiting to see your good rating :)
Best regards,
Yame

5

By: yame
a month ago Oct 27, 2020 at 08:21

Logo visualization and phone number problem

By zohim1 in WordPressArmania, Oct 26, 2020 at 12:22

Hi @zohim1,

Logo: You should read this documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/
You have to disable the Meta Box options in Custom Theme Options so that all settings in Theme Options will be applied for your site.

I did it for you. Now your site is showing Logo image + phone number: https://prnt.sc/v7pcq5

If you have ...

1

By: yame
a month ago Oct 27, 2020 at 08:27

Stock status of On backorder shows In Stock on the front end

By SparkedInnovations in WordPressTechOne, Oct 7, 2020 at 16:17

Just test it. We also need feedback for this from all the clients. Thank you!

9

By: yame
29 days ago Oct 29, 2020 at 06:52

How to install RTL Light Cosmetic Theme

By Spark53 in WordPressArmania, Oct 27, 2020 at 06:59

Hi @Spark53,

I see that your site is working with the RTL version.
https://prnt.sc/v8bguo
https://prnt.sc/v8bgyw
Could you please check again your site?

Regards,
Yame

1

By: yame
a month ago Oct 28, 2020 at 01:14

Banner in store

By HADASSA-P in WordPressArmania, Oct 21, 2020 at 09:03

I got you. Thank you!

9

By: yame
a month ago Oct 27, 2020 at 09:17

Importing Failure

By InkoopDeNederlandseMarketeer in WordPressArmania, Oct 27, 2020 at 14:39

DONE. Pls check your site and let me know.

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 then rate me a good review + 5 stars, please? It's really very worth with me.

Thank you very much!
Best regards,
Yame

5

By: yame
29 days ago Oct 29, 2020 at 08:32

se tiene problemas con el editor

By gomaagencialatam in WordPressOcolus, Oct 7, 2020 at 07:04

DONE. The Toolkit plugin is old. He has replaced the new one for you and now you can edit the shortcodes.
Pls check your site then let me know

Regards,

9

By: yame
29 days ago Oct 29, 2020 at 09:34

Removing language and currency

By naturalmapp in WordPressBiolife, Oct 30, 2020 at 14:19

Hi @naturalmapp,

- To remove the language menu, please un-check for this menu: https://prnt.sc/vbm9ku
- I select Homepage 12 and the header changes also: https://prnt.sc/vbmbgz

Pls check again then let me know
Regards,
Yame

1

By: yame
25 days ago Nov 2, 2020 at 07:26

Demo import does not work & Childtheme is not found

By BureauJaxX in WordPressTuran, Oct 26, 2020 at 08:05

I've sent you an email: https://prnt.sc/vcd9c7
Pls let me know if you do not see any emails from me. Thank you!

19

By: yame
24 days ago Nov 3, 2020 at 07:33

Popular products displaying no products

By litper in WordPressArmania, Oct 13, 2020 at 11:17

You're welcome.
So may I close this ticket? Pls contact me again if you need help

Best regards,
Yame

14

By: yame
24 days ago Nov 3, 2020 at 08:29

Theme body position problem

By hasib55 in WordPressKuteShop, Oct 24, 2020 at 20:16

I see that the plugin cache is still being activated. I made a change in your site then tried on another computer, there is no problem.
You can click the button Settings to clear the cache for your site. Click for all these buttons to clear the cache: https://prnt.sc/vcfdt3

19

By: yame
24 days ago Nov 3, 2020 at 09:10

Menu & Icons description

By swift3113 in WordPressArmania, Nov 1, 2020 at 22:36

2. DONE. All the texts are translated:
https://prnt.sc/vc9jt1
https://prnt.sc/vc9kyi

3. When you want to show the language switcher, it will just display on the left corner of the header. Maybe you are modifying your site because I added this for you and now it does not show anymore.

4

By: yame
24 days ago Nov 3, 2020 at 03:13

Footer Info and Hamburger menu

By mattsutherland9 in WordPressBoutique, Nov 1, 2020 at 00:04

Thank you. I see your rating. It is just 4 stars :(
Because we develop the theme basing on the default design so we cannot control all other requirements from the clients. If there is anything that needs to help, don't hesitate to let me know, I will check for you
Could ...

4

By: yame
25 days ago Nov 3, 2020 at 01:15

"add to cart" does not open in mobile view on the site

By emirdekoratif in WordPressArmania, Oct 31, 2020 at 10:03

Here you are: https://prnt.sc/vd0lul

3

By: yame
23 days ago Nov 4, 2020 at 03:45

not closing at the correct place

By SparkedInnovations in WordPressTechOne, Nov 2, 2020 at 20:33

It's okay. So do you need any assistance?
May I close the ticket? If you have any problem, please submit tickets then I will check for you

Best regards,
Yame

3

By: yame
22 days ago Nov 5, 2020 at 04:24

Social Icons

By pocketwebshop in WordPressArmania, Nov 4, 2020 at 13:19

You can disable these share buttons in Theme Options: https://prnt.sc/vdufjr
If it still does not work, please provide me your admin account, I will help you to check

Regards,
Yame

3

By: yame
22 days ago Nov 5, 2020 at 08:17

Sticky Menu not working, activating from Theme options

By macjay2nd in WordPressTuran, Nov 5, 2020 at 04:13

DONE: https://prnt.sc/vggmen
Please check your site again then let me know.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

4

By: yame
17 days ago Nov 10, 2020 at 03:08

Instant search bug

By macjay2nd in WordPressTuran, Nov 5, 2020 at 04:08

My coder said that he already updated this issue on the new version of the theme. We are waiting for the censorship of Envato so that the theme package will be uploaded. So please wait for the new version of the theme then update for your site.

Thank you!

4

By: yame
17 days ago Nov 10, 2020 at 03:14

Javascript issue while using visual composer

By crazybabydev in WordPressBiolife, Oct 29, 2020 at 21:02

So do you need any support?
If not, I will close this ticket. Please submit a new one when you need help

Regards,
Yame

10

By: yame
20 days ago Nov 7, 2020 at 13:48

How can I add the demo content in the website

By Lanofta in WordPressBoutique, Oct 26, 2020 at 14:19

Your site is working well will all demo content. Pls check again then let me know

Regards,

18

By: yame
20 days ago Nov 7, 2020 at 04:39

problem in update products with Variable product type

By Rabie83 in WordPressArmania, Nov 3, 2020 at 09:39

OH. I thought that I replied to this ticket.
It is because of this plugin: "Hyyan WooCommerce Polylang Integration"
When you deactivate it, then your product shows correctly after you update. Pls check again then let me know

Thanks!

5

By: yame
8 days ago Nov 19, 2020 at 03:30

Unable to Install Theme Why

By chiragjangra in WordPressKuteShop, Nov 7, 2020 at 07:42

Hi @chiragjangra,

Please follow another ticket of yours: https://support.kutethemes.com/topic/show-topic/73322
I will reply there. It will be easier to control your issue.

Thank you!
Regards,
Yame

1

By: yame
20 days ago Nov 7, 2020 at 14:47

Main Menu Doesn't change on homepage

By Spark53 in WordPressArmania, Oct 28, 2020 at 09:54

This is the documentation of this theme: https://armania.kutethemes.net/documentation/
You can refer to this. And if you need any help, pls let me know, I will guide you

Thank you!

5

By: yame
20 days ago Nov 7, 2020 at 14:20

When i click to activate plugin .plugin not activated why

By chiragjangra in WordPressKuteShop, Nov 7, 2020 at 12:15

Hi,
It's done for your site. Please check again then let me know if you need any help

2

By: yame
9 days ago Nov 18, 2020 at 03:14

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