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None of my links works

By icode15 in WordPressKuteShop, Jul 15, 2020 at 11:31

Maybe it is because of the cache. I clear cache then I see it

3

By: yame
2 months ago Jul 16, 2020 at 11:10

Revolution Slider Not Loading

By public_fibre in WordPressOcolus, Jul 9, 2020 at 10:28

We do not test all plugins of Woo. Just use it, and if there is any problem with the theme, we will help you to check

9

By: yame
2 months ago Jul 17, 2020 at 09:01

Refund Request

By davidjunor in WordPressFameshop, Jul 15, 2020 at 17:53

Hi,

Because we do not have any chance to check for your site so I don't know what happened.
Anyway, I am sorry to hear about that.
So, you can submit a ticket on Envato to get back the money for the installation and submit a request refund then the Admin will check ...

3

By: yame
2 months ago Jul 17, 2020 at 04:06

Default Product Page & Side Bar from Theme (No Sidebar Option)

By public_fibre in WordPressOcolus, Jul 16, 2020 at 15:09

If you want no sidebar even when you want to use the Right, you can remove all items in the widget you select in Widget sidebar

4

By: yame
2 months ago Jul 17, 2020 at 10:03

Updating Privacy Policy

By public_fibre in WordPressOcolus, Jul 17, 2020 at 10:10

Hi @public_fibre,

This one is kind of page, you can edit the content for this page (Build this page and edit it)
https://prnt.sc/tljzfq
If your intention is different, please explain more details then I will check for you

Regards,
Yame

1

By: yame
2 months ago Jul 21, 2020 at 00:35

FONCTIONNALITER AJAX WOOCOMMERCE

By jacquesetjunior in WordPressAyvo, Jul 19, 2020 at 22:23

Hi,

I see that the product gallery does not show the images: https://prnt.sc/tkwnhj
It may be the reason caused the problem on your single product page. Pls add again these images then check again

Regards,
Yame

1

By: yame
2 months ago Jul 20, 2020 at 01:30

Woocommerce multi currency

By sonnyh in WordPressVoka, Jul 16, 2020 at 04:20

Ah. In case you don't want to build by the menu, you can use plugin WPML. This is the paid plugin and it will support for using multi-language and multi-currencies. You can try with this

3

By: yame
2 months ago Jul 21, 2020 at 03:07

No one is responding me

By christian68 in WordPressTechOne, Jul 3, 2020 at 11:26

check it

23

By: yame
2 months ago Jul 21, 2020 at 10:24

About Search bar

By Krisatomem in WordPressKuteShop, Jul 21, 2020 at 06:28

My coder said that you had modified the file: language/kuteshop.pot in the theme: https://prnt.sc/tlr0fb
(you just modified yesterday: https://prnt.sc/tlr0qg)
So, you should update again the theme so that this file will return to the original and you can translate again in Loco > themes

3

By: yame
2 months ago Jul 21, 2020 at 08:40

Can not find some strings to translate

By Beluremus in WordPressVoka, Jul 17, 2020 at 10:13

Hi,

According to your question, you are asking for the location to translate these texts.
- Text "Remove": You can use css to change:
.woocommerce-cart-form .shop_table .product-remove a::before {
content: 'Remove';
}
- Texts in add to cart popup: Translate in plugin Toolkit

About the error in Loco, it is because you ...

7

By: yame
2 months ago Jul 24, 2020 at 01:30

Logo change not updating and Revolution Slider License not active

By jocsan46 in WordPressKuteShop, Jul 20, 2020 at 19:15

- You should disable the Meta Box mode in Theme Options then all your settings here will be applied for your site: https://prnt.sc/tmaevb. Now the logo is showing: https://prnt.sc/tmaf1g

- The license for the Revolution Slider: This is one of the included plugins of the theme. When you purchased our theme ...

3

By: yame
2 months ago Jul 22, 2020 at 02:57

Recent Vendors

By wazime in WordPressBoutique, Jul 22, 2020 at 04:28

Hi @wazime,

Yes. The WCFM will add automatically the featured vendor into Add to cart button, in shortcode Products.
This is the example for you: https://prnt.sc/tmxfgv

If you have any questions, please submit ticket and provide me your admin + FTP account, take the screenshots then I will check for you
Regards,
Yame

1

By: yame
2 months ago Jul 23, 2020 at 01:26

Lot of problems

By joelcimadevilla in WordPressVoka, Jun 5, 2020 at 10:43

You can translate in Loco > Plugins > Toolkit: https://prnt.sc/tmydck

18

By: yame
2 months ago Jul 23, 2020 at 02:47

Mobile opening problem

By Krisatomem in WordPressKuteShop, Jul 23, 2020 at 06:30

As you can see, in the demo page, we also have this effect (on mobile version)
So in case, you don't want to have this, you can use the css to hide. Remember to back up the code if you want to update the theme in the future

@media (max-width: 1024px){
...

2

By: yame
2 months ago Jul 24, 2020 at 01:34

Ocolus Newsletter Shortcode

By gosrl in WordPressOcolus, Jul 2, 2020 at 17:05

Thank you
I see that the status is connected: https://prnt.sc/tnl5gp
Could you please take a look again?

8

By: yame
2 months ago Jul 24, 2020 at 01:42

Popup Not Working after Enable

By bawapharmacy in WordPressArmania, Jul 24, 2020 at 09:59

Hi @bawapharmacy,

When you enable the popup, you should add the pages that you want the popup to show. For example, on your homepage, you want to show the popup, then you have to add the Home into this: https://prnt.sc/tp0uon
And this is the result: https://prnt.sc/tp0us1

Please check your site and let me ...

1

By: yame
a month ago Jul 27, 2020 at 03:20

Long Loading Delay.

By bawapharmacy in WordPressArmania, Jul 23, 2020 at 11:50

We still do not see you install the cache plugin.
And, the loading speed depends on some different reasons: you use some third-party plugins, you still do not install the cache plugins, your hosting, the networking, ...

So please follow the methods above to solve your issue

3

By: yame
a month ago Jul 27, 2020 at 09:06

Slider revolution error

By amirshah1 in WordPressArmania, Jul 23, 2020 at 19:15

Excuse me, I cannot access your admin account: https://prnt.sc/tp1bcv
In case, you want to use another Footer, you can select that Footer in the Theme Options. and make sure that the Meta Box Options in Custom Theme Options is disabled: https://prnt.sc/tp1cab. When you disable this mode, then all of your settings ...

4

By: yame
a month ago Jul 27, 2020 at 04:08

mega menu editor

By youssefrefaatcom in WordPressKuteShop, Jul 26, 2020 at 09:21

You can refer to this documentation: https://kuteshop.kute-themes.net/documentation/docs/faqs/1-how-to-use-wpbakery-page-builder-for-pages/ Hope that it will be useful for you

If you need any help, please let me know
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good ...

3

By: yame
a month ago Jul 28, 2020 at 03:01

How do I add currency drop down on top right header

By n4navz in WordPressOcolus, Jun 4, 2020 at 06:25

Yes, I mean you can go there to change the title. Please give me your correct admin account, I will try if that is what you want

46

By: yame
a month ago Jul 28, 2020 at 03:04

Theme Demo not showing up properly

By Ricardomb75 in WordPressArmania, Jul 26, 2020 at 19:12

One more thing: because you changed the name of this theme in the main theme, so you will not get the live update anymore.
You should create a child theme and change the name of the theme or customize there. It will not affect the main theme and you can continue ...

6

By: yame
a month ago Jul 29, 2020 at 01:21

we have an issue with the dropdown filters

By AhmadNaserTurnkeySolutionsLLC in WordPressDigitalworld, Jul 23, 2020 at 21:58

It is because of this plugin: https://prnt.sc/tq8e6w. It overwrote the css of the theme.
My coder already fixed for you. Please check it again: https://prnt.sc/tq8dsj

Thank you!

10

By: yame
a month ago Jul 29, 2020 at 01:27

Problems with variable products and no stock with stock.

By marioriveradesigner in WordPressBoutique, May 27, 2020 at 09:31

We mean, this is your third-party plugin. You added it then you get the text. Now, this text needs to be translated into this plugin but it has a different form so the Loco translate plugin cannot get. So, you can ask for the author of that plugin to get ...

18

By: yame
a month ago Jul 28, 2020 at 09:24

Footer

By Ofadana in WordPressTuran, Jul 28, 2020 at 08:32

Hi @Ofadana,

Please go to WPBakery Page Builder > Role Manager > select for the Post types is Custom > tick for the boxes of the pages you want to edit with Shortcode: https://prnt.sc/tpsdfk

Hope that it is useful for you
Regards,
Yame

1

By: yame
a month ago Jul 28, 2020 at 09:27

can't install demo

By youssefrefaatcom in WordPressKuteShop, Jul 23, 2020 at 15:27

I got the answer:

It may be because the content on the homepage of your site is too large so your hosting cannot load the Customize. If you go to the other pages and edit with Customize, it is better because the content is not heavy. For example, the Shop page: ...

9

By: yame
a month ago Jul 29, 2020 at 09:28

Top Menu

By maticsvazic in WordPressBiolife, Jun 22, 2020 at 14:57

Hi,

Just try to delete the line of this code. Then it will work

9

By: yame
a month ago Aug 6, 2020 at 07:56

Issues with YITH WooCommerce Product Add-ons Premium

By public_fibre in WordPressOcolus, Jul 28, 2020 at 13:59

Hi @public_fibre,

We develop and support all the plugins that are included in the theme package.
So if you want to use another third-party plugin, please install and use it. If there is anything that needs to check, we will help you.
Because we don't test or experience with all plugins of Woo ...

1

By: yame
a month ago Jul 29, 2020 at 09:00

editor

By mowsan in WordPressKuteShop, Jul 28, 2020 at 23:11

Hi @mowsan,

I am not sure what you met because you did not provide the screenshot.
But I guess that you cannot edit the Footer Builder page with the shortcode. If that, please refer to this documentation: https://kuteshop.kute-themes.net/documentation/docs/faqs/1-how-to-use-wpbakery-page-builder-for-pages/

If your issue is another, please provide me your admin + FTP access ...

1

By: yame
a month ago Jul 29, 2020 at 00:58

Edit Size / Color attributes

By patrickmacielb in WordPressBoutique, Jul 28, 2020 at 13:42

You can log in to Themeforest and go to this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 Then leave the rating there. Thank you!

4

By: yame
a month ago Jul 30, 2020 at 07:53

3 problems

By SabrinaBu in WordPressBoutique, Jul 28, 2020 at 18:45

Thanks for your comment : )

I don't know where you translated but I guided you to translate in Loco > Plugins > Toolkit.
See my example:
https://prnt.sc/tr103f
https://prnt.sc/tr0zcd

If you cannot translate, you can provide me the replaced texts then I will do it for you

4

By: yame
a month ago Jul 30, 2020 at 08:33

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