269 topics
TOPIC POSTS LAST POSTER
Allignment Problem in Brand Logos On FrontPage

By umairpk in WordPressKuteShop, Apr 17, 2021 at 01:43

ok. I'm waiting for the update.
Thank you

4

By: umairpk
19 hours ago Apr 19, 2021 at 08:26

Help with ADD GALLERY button using WCFM

By macjay2nd in WordPressTuran, Apr 14, 2021 at 03:00

So. No answer?

5

By: macjay2nd
5 hours ago Apr 19, 2021 at 22:33

Not compatible with elementor

By beedle_es in WordPressBoutique, Mar 11, 2021 at 15:41

Now I can access your site.

You are using the lower version of the theme (1.x).
And with this version, we do not build the theme with the Elementor template.
It seems that you installed the plugin Elementor then tried to build your pages by this template. That's why I said your content ...

7

By: yame
a month ago Mar 13, 2021 at 03:31

woocommerce product issues

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 14:15

Hi, @Noldastudio

1. This issue was fixed on this ticket: https://support.kutethemes.com/topic/show-topic/76163
Have you checked it? My coder used to hide this icon for you. It is not the search icon, it's the Quickview

2, 3: I will send these questions to my coder and he will check
I will inform you later

Thank you!
Regards,
Yame

1

By: yame
a month ago Mar 15, 2021 at 07:23

translating back end issues

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:27

Hi, @Noldastudio

I see all the texts were translated. Pls check again: https://prnt.sc/10m1f9z

Regards,
Yame

1

By: yame
a month ago Mar 15, 2021 at 07:30

removing on back order tekst from product

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:34

Hi, @Noldastudio

I sent all your questions to my coder. He will check then I will inform you later.
Thank you!

Regards,
Yame

1

By: yame
a month ago Mar 15, 2021 at 07:27

Don't has product filter module!!

By jason1122 in PrestashopSuperShop, Mar 14, 2021 at 05:04

Hi, @jason1122

It is quite hard when we cannot test your site.
Can you install the theme on a live site? Because we do not support the localhost.

Hope you understand!
Regards,
Yame

1

By: yame
a month ago Mar 16, 2021 at 02:05

Problems with main page header visualization

By DaniferCB in WordPressEcotech, Mar 14, 2021 at 16:39

Hi, @DaniferCB

I cannot access your site: https://prnt.sc/10mrv98
Pls check again then let me know
Also, pls help me to take the screenshot, then I will understand and check faster.
Thank you!

Regards,
Yame

1

By: yame
a month ago Mar 16, 2021 at 02:12

The footer

By yalia in WordPressBiolife, Mar 15, 2021 at 07:03

Hi, @yalia

Remove the logo: DONE: https://prnt.sc/10ms2ut
Change information: I see the Footer on your screenshot is different from the Footer on your site. So pls take another screenshot and mark on the place you want to change the information, then I will help you to check

Regards,
Yame

1

By: yame
a month ago Mar 16, 2021 at 02:24

about us

By yalia in WordPressBiolife, Mar 15, 2021 at 06:59

Could you please me know where you found this design on the demo site? Then I will check again

3

By: yame
a month ago Mar 16, 2021 at 10:12

Doubble Available (On product site)

By Razzbap in WordPressTechOne, Mar 10, 2021 at 11:15

When the product is in the status of Out of stock, then its attribute will not able to click on anymore. So there will no icon to show.
I think there will no way to translate the icon for the out-of-stock products. I think so

15

By: yame
a month ago Mar 19, 2021 at 08:29

Problems with home with put the banner

By yalia in WordPressBiolife, Mar 15, 2021 at 06:49

So which homepage do you want to import again? Home 14 or home 15?

5

By: yame
a month ago Mar 16, 2021 at 04:27

White blank space on loading

By elmoyeldo in WordPressBoutique, Mar 16, 2021 at 06:07

Excuse me, I don't get you mean. The slider is still showing after I go to your website.
So you can take a video to explain clearly. I will check again for you

3

By: yame
a month ago Mar 17, 2021 at 08:00

Import demo on techone

By amitpresser in WordPressTechOne, Mar 16, 2021 at 01:37

I see that homepage 03 was imported to your site. If you want to change this homepage to be the front-end site, pls select here: https://prnt.sc/10oyq31
Also, you have to translate all pages into your languages so that they can display properly

3

By: yame
a month ago Mar 18, 2021 at 09:47

kuteshop toolkit

By davoudbagheri in WordPressKuteShop, Mar 16, 2021 at 13:39

HI, @davoudbagheri

Please provide me your admin + FTP account.
And take the screenshot for your issue then I will check faster
Thanks!

Regards,
Yame

2

By: yame
a month ago Mar 17, 2021 at 03:11

home 14

By yalia in WordPressBiolife, Mar 16, 2021 at 14:26

Hi, @yalia

I don't find the Home 14 on your Pages section: https://prnt.sc/10nq6rk
Would you like me to build again this homepage demo for you?

Pls let me know then I will check again
Regards,
Yame

1

By: yame
a month ago Mar 17, 2021 at 03:10

Website Showing Issues

By elmoyeldo in WordPressBoutique, Mar 17, 2021 at 07:20

Hi, @elmoyeldo

I sent your issue to my coder.
Let him check then I will inform you later

Regards,
Yame

2

By: yame
a month ago Mar 18, 2021 at 09:43

Colorbox

By Kelaris in WordPressBoutique, Mar 11, 2021 at 10:51

Unfortunately, your screenshot is still not clear enough.
He was asking about 2 questions:
1: In your screenshot, it is not clear enough. So pls take another one and mark on the place you want to edit and describe that content. He will check again for you

2: What is the "buttons ...

7

By: yame
a month ago Mar 20, 2021 at 04:10

Translating woocommerce strings

By Noldastudio in WordPressBiolife, Mar 18, 2021 at 10:16

Hi, @Noldastudio

I sent your accounts to my coder. He will check then I will let you know later

Regards,
Yame

1

By: yame
a month ago Mar 19, 2021 at 07:46

Theme causing error

By Zaneeq in WordPressKuteShop, Mar 16, 2021 at 23:57

Please check your message now. I am writing on it

3

By: yame
28 days ago Mar 22, 2021 at 07:55

Progress bars problem

By siamocreativi in WordPressMoozo, Mar 18, 2021 at 11:55

Hi, @siamocreativi

So could you please provide me your admin + FTP account?
I would like to check your site then will give you the correct support. And help me to take the screenshot, I will understand and check faster

Regards,
Yame

1

By: yame
a month ago Mar 19, 2021 at 02:48

REFUND REQUEST

By omrtpc in WordPressKuteShop, Mar 18, 2021 at 14:16

Hi, @omrtpc

Because we just handle the problems of all clients when using our themes on this support forum so we do not manage the refund request here.
Pls submit a ticket on Envato then explain clearly your reason. Then The Admin will check for you

Regards,
Yame

1

By: yame
29 days ago Mar 22, 2021 at 01:18

Very urgent yame. Please.

By Zaneeq in WordPressKuteShop, Mar 18, 2021 at 23:52

Please check your message now. I am writing on it

1

By: yame
28 days ago Mar 22, 2021 at 07:55

Size chart is not displaying in products page.

By elmoyeldo in WordPressBoutique, Mar 17, 2021 at 10:07

I see that all the products which have this size chart will have one more tab here to display the size chart here: https://prnt.sc/10pq4ln
Pls check again

3

By: yame
a month ago Mar 19, 2021 at 08:17

Elementor not working in one device

By beedle_es in WordPressBoutique, Mar 20, 2021 at 13:17

Hi, @beedle_es

Could you please take the screenshot?
I am trying to edit the Homepage and I see it works: https://prnt.sc/10s172v
Just let me know where you see the problem then I will check again. Also, provide your FTP account then my coder will check the problem in code if needed.
Thank you!

Regards,
Yame

1

By: yame
29 days ago Mar 22, 2021 at 01:39

Problem with demo instalation

By fridmanelli in WordPressBoutique, Mar 21, 2021 at 12:13

Hi, @fridmanelli

I am not able to access your URL: https://prnt.sc/10s2ths
Pls check again then let me know when it works.
And provide me your FTP account also, let me know the homepage you want then I will check for you

Regards,
Yame

1

By: yame
29 days ago Mar 22, 2021 at 03:07

Footer

By agustinmismo in WordPressFlexon, Mar 22, 2021 at 08:38

Hi agustinmismo
Could you please provide your wp-admin, ftp or cpanel accounts via secret information area? We would like to check and help you asap/
Thanks

1

By: Maason
28 days ago Mar 22, 2021 at 08:54

Product displaying in shop page is not aligned

By elmoyeldo in WordPressBoutique, Mar 23, 2021 at 06:21

Hi elmoyeldo
The cause by your images size, please optimize the same size and try again.
Regards

1

By: Maason
27 days ago Mar 23, 2021 at 08:27

Image size

By decimoarte in PrestashopSuperShop, Feb 9, 2021 at 09:49

Now I see the image is bigger: https://prnt.sc/10tvw8q
However, I think that the main content of your product is too small. You should cut again the image before uploading it to your site.
So the white background will be less than. So the main content of your image will be larger

9

By: yame
27 days ago Mar 24, 2021 at 02:39

menu in footer not visible on mobile version

By Noldastudio in WordPressBiolife, Mar 23, 2021 at 13:20

Goodmorning,Noldastudio
In this case, please input these CSS codes into Child theme and let us know your results.
@media (max-width: 767px) { .footer .ovic-menu-wapper{display: block !important;}}
Thanks

1

By: Maason
27 days ago Mar 24, 2021 at 02:58

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