258 topics
Product Filter Amends Ocolus Theme

By public_fibre in WordPressOcolus, Jul 14, 2020 at 11:04

Hi Yame,

Any update on this? Please let us know.



By: public_fibre
4 hours ago Jul 16, 2020 at 08:24

Listing Category

By getupsolutions in WordPressBiolife, Jun 26, 2020 at 11:35

I will let you know.
We are planning to change the server.
Can you please tell me exactly which parameter i want to increase inorder to increase the server time


By: getupsolutions
2 days ago Jul 14, 2020 at 09:12

Need help

By KevinKevo in WordPressArmania, Jun 22, 2020 at 00:00

Yes, Im sorry, my English is not the best.
I wanna install a plugin that allows me to charge the costumers a monthly fee, a membership system.Like this one :
and also an affiliate program like this other one:
But I dont know if theyre compatible with the theme.
By the way I tested ...


By: KevinKevo
a day ago Jul 15, 2020 at 01:59

Ocolus Newsletter Shortcode

By gosrl in WordPressOcolus, Jul 2, 2020 at 17:05

the contact is not sent to the Mailchimp list.

Please login into the site and go to MC4WP > Mailchimp and check the API Key status: http://prntscr.com/ti2340

Thank you


By: gosrl
a day ago Jul 15, 2020 at 07:25

One page on website loading with 5-7 seconds delay. Please can you advise what I need to do to fix that?

By notjustashopper in WordPressAyvo, Jun 26, 2020 at 09:01



By: notjustashopper
a day ago Jul 15, 2020 at 11:37

Footer - Boutique Item Box

By Camron9299 in WordPressBoutique, Jul 13, 2020 at 06:55

Thank you very much - will await your feedback.


By: Camron9299
5 hours ago Jul 16, 2020 at 07:50

Revolution Slider Not Loading

By public_fibre in WordPressOcolus, Jul 9, 2020 at 10:28

Hi Yame,

No problem. Thanks for letting me know.

Can you tell me if the below YITH plug-in is compatible with this theme?




By: public_fibre
an hour Jul 16, 2020 at 11:13

about stock

By imanguxara in WordPressHealthyFood, Jun 29, 2020 at 19:14

i have the last version theme and plugin tookit but the problem still happens


By: imanguxara
an hour Jul 16, 2020 at 11:54

Website look after demo import

By Dr-RTL in WordPressArmania, Jun 19, 2020 at 12:57

Everything seems to be alright now.
Thanks for your efforts.


By: Dr-RTL
22 minutes ago Jul 16, 2020 at 12:47

setup and install website

By Azeritravel in WordPressKuteShop, Jun 18, 2020 at 17:46

Do you have codes for connecting woocommerce to Banks related with getting payments online from cards?


By: Azeritravel
14 minutes ago Jul 16, 2020 at 12:55

Theme Demo not coming up properly

By asadabbasngo874 in WordPressLewear, Mar 27, 2020 at 05:54

I have to say that it is really hard to install the theme for you.
We have never met a hosting that runs too slow like yours. Theme is still working well and it is really easy to install in some other client's sites.
But yours is so difficult to re-install.
However, ...


By: yame
3 months ago Mar 30, 2020 at 14:49

Creating a custom template with Shop Widget Area

By theepode in WordPressStuno, Apr 11, 2020 at 10:01

Could you please provide me your admin account? Then my coder will continue to check for you


By: yame
3 months ago Apr 15, 2020 at 09:41

Header style not changing

By ericabowersxox in WordPressStuno, Apr 20, 2020 at 16:51

Sorry because the server was interrupted yesterday so I could not check your ticket timely.

You should describe what you want by the screenshot, then it will be easier to understand. I will give you the correct answer
Thank you!


By: yame
2 months ago Apr 24, 2020 at 08:34

Woocommerce Category Pages Sidebar

By Eloes in WordPressHealthyFood, Apr 30, 2020 at 17:08


Could you please take the screenshots for the broken site when you enable ajax?
I will check first then send to my coder. And provide me your ftp account. My coder will check in code if needed.

Awaiting your reply ...


By: yame
2 months ago May 1, 2020 at 11:22


By shirleydayan in WordPressBiolife, May 3, 2020 at 02:30


I cannot access to your admin account: https://prnt.sc/saerou Pls check again.
And provide me your ftp account also, let me know the homepage you want then I will help you to re-install the theme



By: yame
2 months ago May 4, 2020 at 01:25

Blog post doesn't show

By OFIXSHOP in WordPressTechOne, May 2, 2020 at 16:46


For Blog page: Template blog-single.php in templates/blogs/blog-single.php was broken: https://prnt.sc/sb0fng. Maybe during uploading process, it caused the error. He asked you to re-upload the file. If you upload via FileZilla, pls select Transfer type binary
Mobile view: He fixed for you, Code is in custom css in Customize of theme. You ...


By: yame
2 months ago May 5, 2020 at 08:54

Theme not working

By ahorppu in WordPressBiolife, May 2, 2020 at 06:24

I know your feeling when you cannot install the theme. However, it lays on some different reason. Maybe because of your networking, hosting / server, ...
We still cannot check the problems that occur on your site so we cannot give you the correct answer and help you solve it. If ...


By: yame
2 months ago May 5, 2020 at 10:26

URGENT! ADD TO BASKET notice - undefined

By scknr in WordPressBoutique, May 5, 2020 at 07:33


The last time, I told you this were customized. However I will send to the developer to check again for you.
If that was customized, we will not able to support. Pls provide me again your correct admin account: https://prnt.sc/sbmo4s

Thank you!


By: yame
2 months ago May 6, 2020 at 02:07

Activacion slider revolution

By mercatexpromos30 in WordPressKuteShop, May 5, 2020 at 18:04


When you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme. These keys are to let you update those plugins automatically. If you want, you can buy those plugins for your own. Otherwise, you can dismiss these ...


By: yame
2 months ago May 6, 2020 at 09:37

footer not display

By riteshreshamwala in WordPressBiolife, May 6, 2020 at 14:28

select info icon
Enter info text 1
Enter info text 2
These show in Header style 02: https://prnt.sc/scxjv3
And why is your preview of Header style 13 different from Demo: https://prnt.sc/scxk7n?
Could you pls provide me your admin account? Then I will check for you


By: yame
2 months ago May 8, 2020 at 03:07

Need to find directory for email templates

By houndlounge in WordPressOcolus, May 7, 2020 at 22:00


If there is not ftp account, I think it will be quite hard to check for you.
Also, I sent your admin account to my coder and he will check. I will let you know if he gives me the feedback.

Thanks for your patience!


By: yame
2 months ago May 9, 2020 at 02:51

Hỗ trợ giao diện Biolife

By dangtrungluong in WordPressBiolife, Apr 30, 2020 at 14:16

Coder bên mình đã check lại. Mình cũng đã share cho bạn link Drive. Sp đã show ra ngay khi vào sute và chọn tab.
Bạn vui lòng clear cache, check lại và cho mình biết kết quả

Cảm ơn!


By: yame
2 months ago May 9, 2020 at 04:04

header color and footer presence

By Josecarlosez in WordPressBiolife, May 8, 2020 at 18:20


Could you please provide me your admin account? I need to check in your site then will give you the correct answer

Awaiting your reply soon ...


By: yame
2 months ago May 9, 2020 at 03:40

WorldMart Menu item disappeared

By HammettEnterprises in WordPressWorldmart, May 9, 2020 at 03:57

It is because we still do not update this plugin for demo site so you cannot update it. I will update soon
For the new issue, could you pls take the screenshot? Then I will check for you


By: yame
2 months ago May 10, 2020 at 08:06

HealthyTheme start so many background process that the server get slow

By aamirhussain75 in WordPressHealthyFood, May 2, 2020 at 14:27


Pls provide me your ftp. My coder will check for you



By: yame
2 months ago May 10, 2020 at 08:13

Help with Update from 1.3.4 to newest 2.x

By fitli65 in WordPressBoutique, Apr 18, 2020 at 09:42

Hi David,

Could you please take the screenshot for your question? Then I will continue to check for you



By: yame
2 months ago May 11, 2020 at 07:33

Add another icon in header

By LaundrySolutionsAUS in WordPressMazano, May 5, 2020 at 23:31

If you have anything that was customized, you should backup the code. When you finish updating the theme to the latest version, you can add back the backup code you did before.

However, in case we update something that matches what you customized, then you should not update theme in the ...


By: yame
2 months ago May 11, 2020 at 11:04

Preview Modal

By Avvoir in WordPressBoutique, May 15, 2020 at 05:17

So pls provide me your admin + ftp account. I will check for you


By: yame
2 months ago May 16, 2020 at 07:27

Ovic Plugin is not working correctly

By schidre in WordPressBiolife, May 16, 2020 at 15:55


I cannot reach into your admin account: https://prnt.sc/siciyv
Also, I do not see pw of FTP account.

Pls provide me the correct accounts, take the screenshots for your issue then I will check for you



By: yame
a month ago May 17, 2020 at 11:02


By grupoagroport in WordPressHealthyFood, May 15, 2020 at 02:40

We are from Vietnam, the IP for today is

If you have skype, it would be easier to contact together. Then I will support directly for you.


By: yame
a month ago May 20, 2020 at 09:45


We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


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We will try to answer all the questions within 24 hours and solve them as quickly as possible