210 topics
How do I add currency drop down on top right header

By n4navz in WordPressOcolus, Jun 4, 2020 at 06:25

Any update!!!


By: n4navz
3 days ago Jun 30, 2020 at 06:44

Duplicate Menu Items for WP Boutique theme

By mrstgerard in WordPressBoutique, Jun 14, 2020 at 18:12

I have a 2FA on my hosting account (not SFTP, Database, & WP User). Can that be the reason? I will take it off. If that still doesn't work, what are the steps to properly install the theme without duplicating items


By: mrstgerard
a day ago Jul 1, 2020 at 22:32

Ocolus Newsletter Shortcode

By gosrl in WordPressOcolus, Jul 2, 2020 at 17:05

we are using Ocolus newsletter shortcode in homepage through MC4WP Plugin.

Does the theme makes any modification to the MC4WP plugin? Because we have an API Key error.

If I try to connect via API via SSH, the request is working. If I add the API Key to the MC4WP plugin, then ...


By: gosrl
20 hours ago Jul 2, 2020 at 17:05

setup and install website

By Azeritravel in WordPressKuteShop, Jun 18, 2020 at 17:46

İf you can install wpml plugin, I can send the link for wpml.


By: Azeritravel
19 hours ago Jul 2, 2020 at 18:08

the footer that was configured in wordpress cannot be seen on the website.

By danielcastrov in WordPressBiolife, Jun 29, 2020 at 07:18

Good afternoon, thanks for your reply. Please I need that as manufacturers of the template give me an explicit manual to update the theme already installed and with custom modifications. When I bought the theme, you installed it because it had errors and the documentation was not updated and was ...


By: danielcastrov
15 hours ago Jul 2, 2020 at 22:29

Home Page Look

By danjocar in WordPressArmania, Jul 1, 2020 at 10:41


Thanks for your help, much appreciated.
2) Please see image of layout when I visit the shop, it seems to be from a different theme, I have tried changing it to barber but no good.
3) When I list a product as a competition/lottery item it allows me to add to ...


By: danjocar
5 hours ago Jul 3, 2020 at 08:58

Help to some issuies footer, submenu and megamenu

By Printerbox in WordPressBoutique, Jun 24, 2020 at 10:21

Hello again, The Header style 1 works just fine, however the "Header Style 10" has a problem with not wanting to scroll through the sub menu icons. Since we prefer header style 10, would we like a solution to this problem.


By: Printerbox
4 hours ago Jul 3, 2020 at 10:00

installing the theme

By abomokhahmed in WordPressLewear, Jul 2, 2020 at 07:12

yes of course, you can reset it.
I changed the ftp password


By: abomokhahmed
3 hours ago Jul 3, 2020 at 10:53

No one is responding me

By christian68 in WordPressTechOne, Jul 3, 2020 at 11:26

What is going on please check no one is replying me on my ticket
also i want to know how to hide counts of items on category page

this is on this page

Please tell me and see my other ticket i have 12 queries there aswell


By: christian68
2 hours ago Jul 3, 2020 at 11:26

Some doubts about changes on the product page

By martinezortigosa in WordPressBoutique, Jul 3, 2020 at 13:24

Hello, I cannot provide the ftp data because right now I am in a localhost installation, so right now I'm just asking if it's possible to do the things I ask below.I just bought your theme. My question is if there is a possibility that on the single product page ...


By: martinezortigosa
37 minutes ago Jul 3, 2020 at 13:24

Unable to download theme - Error message from WP

By gradu82work in WordPressArmania, Jul 2, 2020 at 14:04

Hi there is you mean the WP then i have added to the secret information file bekow


By: gradu82work
2 minutes ago Jul 3, 2020 at 13:59

Theme Demo not coming up properly

By asadabbasngo874 in WordPressLewear, Mar 27, 2020 at 05:54

I have to say that it is really hard to install the theme for you.
We have never met a hosting that runs too slow like yours. Theme is still working well and it is really easy to install in some other client's sites.
But yours is so difficult to re-install.
However, ...


By: yame
3 months ago Mar 30, 2020 at 14:49

Creating a custom template with Shop Widget Area

By theepode in WordPressStuno, Apr 11, 2020 at 10:01

Could you please provide me your admin account? Then my coder will continue to check for you


By: yame
2 months ago Apr 15, 2020 at 09:41

Header style not changing

By ericabowersxox in WordPressStuno, Apr 20, 2020 at 16:51

Sorry because the server was interrupted yesterday so I could not check your ticket timely.

You should describe what you want by the screenshot, then it will be easier to understand. I will give you the correct answer
Thank you!


By: yame
2 months ago Apr 24, 2020 at 08:34

Woocommerce Category Pages Sidebar

By Eloes in WordPressHealthyFood, Apr 30, 2020 at 17:08


Could you please take the screenshots for the broken site when you enable ajax?
I will check first then send to my coder. And provide me your ftp account. My coder will check in code if needed.

Awaiting your reply ...


By: yame
2 months ago May 1, 2020 at 11:22


By shirleydayan in WordPressBiolife, May 3, 2020 at 02:30


I cannot access to your admin account: https://prnt.sc/saerou Pls check again.
And provide me your ftp account also, let me know the homepage you want then I will help you to re-install the theme



By: yame
a month ago May 4, 2020 at 01:25

Blog post doesn't show

By OFIXSHOP in WordPressTechOne, May 2, 2020 at 16:46


For Blog page: Template blog-single.php in templates/blogs/blog-single.php was broken: https://prnt.sc/sb0fng. Maybe during uploading process, it caused the error. He asked you to re-upload the file. If you upload via FileZilla, pls select Transfer type binary
Mobile view: He fixed for you, Code is in custom css in Customize of theme. You ...


By: yame
a month ago May 5, 2020 at 08:54

Theme not working

By ahorppu in WordPressBiolife, May 2, 2020 at 06:24

I know your feeling when you cannot install the theme. However, it lays on some different reason. Maybe because of your networking, hosting / server, ...
We still cannot check the problems that occur on your site so we cannot give you the correct answer and help you solve it. If ...


By: yame
a month ago May 5, 2020 at 10:26

URGENT! ADD TO BASKET notice - undefined

By scknr in WordPressBoutique, May 5, 2020 at 07:33


The last time, I told you this were customized. However I will send to the developer to check again for you.
If that was customized, we will not able to support. Pls provide me again your correct admin account: https://prnt.sc/sbmo4s

Thank you!


By: yame
a month ago May 6, 2020 at 02:07

Activacion slider revolution

By mercatexpromos30 in WordPressKuteShop, May 5, 2020 at 18:04


When you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme. These keys are to let you update those plugins automatically. If you want, you can buy those plugins for your own. Otherwise, you can dismiss these ...


By: yame
a month ago May 6, 2020 at 09:37

footer not display

By riteshreshamwala in WordPressBiolife, May 6, 2020 at 14:28

select info icon
Enter info text 1
Enter info text 2
These show in Header style 02: https://prnt.sc/scxjv3
And why is your preview of Header style 13 different from Demo: https://prnt.sc/scxk7n?
Could you pls provide me your admin account? Then I will check for you


By: yame
a month ago May 8, 2020 at 03:07

Need to find directory for email templates

By houndlounge in WordPressOcolus, May 7, 2020 at 22:00


If there is not ftp account, I think it will be quite hard to check for you.
Also, I sent your admin account to my coder and he will check. I will let you know if he gives me the feedback.

Thanks for your patience!


By: yame
a month ago May 9, 2020 at 02:51

Hỗ trợ giao diện Biolife

By dangtrungluong in WordPressBiolife, Apr 30, 2020 at 14:16

Coder bên mình đã check lại. Mình cũng đã share cho bạn link Drive. Sp đã show ra ngay khi vào sute và chọn tab.
Bạn vui lòng clear cache, check lại và cho mình biết kết quả

Cảm ơn!


By: yame
a month ago May 9, 2020 at 04:04

header color and footer presence

By Josecarlosez in WordPressBiolife, May 8, 2020 at 18:20


Could you please provide me your admin account? I need to check in your site then will give you the correct answer

Awaiting your reply soon ...


By: yame
a month ago May 9, 2020 at 03:40

WorldMart Menu item disappeared

By HammettEnterprises in WordPressWorldmart, May 9, 2020 at 03:57

It is because we still do not update this plugin for demo site so you cannot update it. I will update soon
For the new issue, could you pls take the screenshot? Then I will check for you


By: yame
a month ago May 10, 2020 at 08:06

HealthyTheme start so many background process that the server get slow

By aamirhussain75 in WordPressHealthyFood, May 2, 2020 at 14:27


Pls provide me your ftp. My coder will check for you



By: yame
a month ago May 10, 2020 at 08:13

Help with Update from 1.3.4 to newest 2.x

By fitli65 in WordPressBoutique, Apr 18, 2020 at 09:42

Hi David,

Could you please take the screenshot for your question? Then I will continue to check for you



By: yame
a month ago May 11, 2020 at 07:33

Add another icon in header

By LaundrySolutionsAUS in WordPressMazano, May 5, 2020 at 23:31

If you have anything that was customized, you should backup the code. When you finish updating the theme to the latest version, you can add back the backup code you did before.

However, in case we update something that matches what you customized, then you should not update theme in the ...


By: yame
a month ago May 11, 2020 at 11:04

Preview Modal

By Avvoir in WordPressBoutique, May 15, 2020 at 05:17

So pls provide me your admin + ftp account. I will check for you


By: yame
a month ago May 16, 2020 at 07:27

Ovic Plugin is not working correctly

By schidre in WordPressBiolife, May 16, 2020 at 15:55


I cannot reach into your admin account: https://prnt.sc/siciyv
Also, I do not see pw of FTP account.

Pls provide me the correct accounts, take the screenshots for your issue then I will check for you



By: yame
a month ago May 17, 2020 at 11:02


We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible