97 topics
TOPIC POSTS LAST POSTER
Revolution Slider update required not available update

By petheone in WordPressBoutique, Mar 19, 2024 at 11:58

Hi,
I see that you posted 2 tickets on the system,
I also checked your login account, but I could not to access your site.
Please send me an account so I can check your issues asap.
Regards,

1

By: james
a month ago Mar 20, 2024 at 07:57

Plugins and Theme

By skenderovic in WordPressBiolife, Mar 17, 2024 at 15:48

The theme has installed succesfully, please check your site

8

By: james
a month ago Mar 22, 2024 at 00:21

Logo not Displaying in Header

By ac198621 in WordPressTuran, Mar 20, 2024 at 15:32

Our supporter has checked and seen that the logo still appear: https://prnt.sc/gqrTqUW4D82x
Please check your site again.
Thanks

1

By: james
a month ago Mar 22, 2024 at 00:19

Request Assistant for theme update version 4.2.0

By beriiiberiii in WordPressKuteShop, Mar 12, 2024 at 13:31

Hi,
The issue has solved, please check your site and let me know!
Regards,

5

By: james
30 days ago Mar 26, 2024 at 09:12

home page 37

By verdigital13 in WordPressBoutique, Mar 24, 2024 at 17:44

Hi,
The demo 37 has installed on your site. Please check it and let me know.
Regards,

1

By: james
30 days ago Mar 26, 2024 at 09:07

Several problems - Moozo

By Dualthink in WordPressMoozo, Mar 18, 2024 at 11:01

Hi,
The issue has solved, please check your site and let me know!
Regards,

8

By: james
30 days ago Mar 26, 2024 at 09:13

elementor not working with ovic add-on toolkit plugin

By xnonim in WordPressUminex, Mar 24, 2024 at 17:32

Hi,
It is okay!
Because the higher Elementor's version has some issue. So please roll back to Elementor 3.18.3 the issue will be solved.
Regards,

3

By: james
30 days ago Mar 26, 2024 at 09:20

elementor not work,and the slider its changed after update

By MobWebLimited in WordPressUminex, Mar 27, 2024 at 05:39

Hi,
The elementor has some issues. Our supporter has rolled back elementor v3.18.3.
You can check your site now.
Regards,

3

By: james
28 days ago Mar 28, 2024 at 08:21

Theme Plugins are not getting Installed

By zinglashoppingpvtltd in WordPressArmania, Mar 13, 2024 at 12:41

Hi,
The issue has solved, your theme has updated, please check your site again!

11

By: LamHB
27 days ago Mar 29, 2024 at 07:27

Pages not working when opening with elemantor

By robowolfdigital in WordPressBoutique, Mar 24, 2024 at 13:01

The Theme version earlier was not compatible with Elementor 3.19.0 or later.

9

By: LamHB
25 days ago Mar 31, 2024 at 09:11

Pages not working when opening with elemantor

By hebeja in WordPressDukamarket, Mar 29, 2024 at 20:18

The password is not correct https://prnt.sc/up2h4mB2jOAj , please send me user/pass again

4

By: LamHB
24 days ago Apr 1, 2024 at 01:52

Ovic toolkid addon / elementro

By hebeja in WordPressDukamarket, Mar 26, 2024 at 18:14

Hello, are you there
The Dukamarket theme has been updated. Please send me user/pass again, i will update your site.

4

By: LamHB
22 days ago Apr 3, 2024 at 10:08

unable to fetch the demo

By casaquadra in WordPressEcotech, Apr 1, 2024 at 08:02

I can't access your site https://prnt.sc/jbgygkWcM2lt , please send me login url again or cpanel login

2

By: LamHB
23 days ago Apr 2, 2024 at 01:25

few problems

By verdigital13 in WordPressBoutique, Mar 31, 2024 at 18:15

Let go to the menu panel and edit that menu "Footer Menu - Information"

3

By: LamHB
22 days ago Apr 3, 2024 at 01:38

Footer not editable with Elementor and Slider Revolution still not working

By petheone in WordPressBoutique, Apr 4, 2024 at 19:21

Hi,
The issue has been solved, Footer and Revolution are editable, please check your site again!

1

By: LamHB
20 days ago Apr 5, 2024 at 07:33

Conflict with Elemntor and Ovic Addon Toolkit

By skenderovic in WordPressBiolife, Apr 5, 2024 at 06:32

The user/pass is not correct, please send me the admin user/pass

1

By: LamHB
20 days ago Apr 5, 2024 at 07:37

creation et confirmation de compte vendeurs

By atddsfax in WordPressDukamarket, Apr 5, 2024 at 15:41

The password is not correct, please send me again

2

By: LamHB
19 days ago Apr 6, 2024 at 03:43

Mobile Menù don't work

By beriiiberiii in WordPressKuteShop, Apr 5, 2024 at 20:11

Your site has 2 plugins for cache (LiteSpeed Cache, Speed Optimizer), let use only one, and remember to clear cache after installation anything. I was deactive LiteSpeed Cache

1

By: LamHB
19 days ago Apr 6, 2024 at 04:21

thim dukamarket not responsive with WCFM,

By atddsfax in WordPressDukamarket, Apr 5, 2024 at 23:17

The password is not correct, please send me user/pass again

3

By: LamHB
16 days ago Apr 9, 2024 at 06:04

import demo data problem

By verdigital13 in WordPressBoutique, Apr 8, 2024 at 16:48

It's done, i have re-import, please check your site again

2

By: LamHB
16 days ago Apr 9, 2024 at 15:56

WP Admin Login Error

By ac198621 in WordPressTuran, Apr 11, 2024 at 09:38

Hi,
The issue has been solved, please check again!

1

By: LamHB
12 days ago Apr 13, 2024 at 09:03

product page

By verdigital13 in WordPressBoutique, Apr 14, 2024 at 18:14

Hi, there are 2 settings to do this:
1. In Theme Options / WooCommerce / Single Product / "Delivery Information" & "Payment Information": these are common options for all products
2. In Edit product / Custom Product Information: these are separate options for each product, they will be inserted over the general ...

1

By: LamHB
10 days ago Apr 15, 2024 at 03:23

General questions

By verdigital13 in WordPressBoutique, Apr 7, 2024 at 16:08

There may have been an error or some problem during the import process, nothing is 100% accurate, everything is a chance of failure.
As I mentioned in the previous comment (screenshot_1): maybe your installation failed, are you clear?
What I want to say one more time here is: "When you have a ...

12

By: LamHB
9 days ago Apr 16, 2024 at 02:47

mobile menu

By verdigital13 in WordPressBoutique, Apr 15, 2024 at 19:30

Those items are in the megamenu:
1. You can edit the content of the megamenu in Edit with Elementor (screenshot_1), in each megamenu there will be many menu shortcodes, add/remove/edit menu here (screenshot_2).
2. You can delete the entire megamenu in the menu panel, look for the menu labeled "Mobile Menu, Primary ...

1

By: LamHB
9 days ago Apr 16, 2024 at 03:02

mobile menu

By verdigital13 in WordPressBoutique, Apr 15, 2024 at 19:32

It is a menu in the header, go to Theme Options / Header to see what that menu is (screenshot_1). Then go to the menu panel, find that menu, click on the Settings button of the menu item whose icon you want to change (screenshot_2), then click on the icon ...

1

By: LamHB
9 days ago Apr 16, 2024 at 03:09

biolife updated to 3.1.17 ovic panel theme option non working

By robyc19 in WordPressBiolife, Apr 15, 2024 at 09:16

Hi,
Theme options still work normally. You cannot remove the currency and language from the top header in Theme Options because the homepage has Metabox enabled (read the Metabox option description). Disable Metabox and all theme settings will be received from Theme Options.

3

By: LamHB
8 days ago Apr 17, 2024 at 00:58

I bought Armania theme but got a different theme

By byronomio in WordPressArmania, Apr 18, 2024 at 00:45

Hello, have a nice day!
Maybe you bought the wrong theme or downloaded the wrong theme, please check again in your ThemeForest account.
Or you can directly download the Armania theme from the link I sent in the Secret information

1

By: LamHB
6 days ago Apr 19, 2024 at 02:57

header

By verdigital13 in WordPressBoutique, Apr 18, 2024 at 17:14

Hello,
It's in the Theme Options / Header

1

By: LamHB
6 days ago Apr 19, 2024 at 02:18

General questions

By verdigital13 in WordPressBoutique, Apr 7, 2024 at 15:50

Hi, I checked and saw that the image being imported was an error image (screenshot_1). After I imported another image again, the image was displayed normally (screenshot_2). Last time, when you finished importing an image and did not see the image displayed, it was because of the cache. I saw ...

10

By: LamHB
6 days ago Apr 19, 2024 at 03:22

Help to update template

By mike4101 in WordPressTechOne, Apr 19, 2024 at 02:24

The theme you are using is the latest version of "WPBakery theme". There is another version called "Elementor theme", which is different from the theme you are using. We advise you not to switch because you may lose the content of some pages you have used for a long time

1

By: LamHB
6 days ago Apr 19, 2024 at 03:30

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