221 topics
TOPIC POSTS LAST POSTER
Social Icon Color

By Stascotech in WordPressLewear, May 12, 2020 at 10:32

DONE. My coder has adjusted some CSS code in Theme Options. You should back up that code

18

By: yame
a month ago May 22, 2020 at 11:17

I need some help regarding new-boutique theme

By ingroger in WordPressBoutique, May 18, 2020 at 08:29

Ohhh Really??????
If that, congratulation to you. I am also happy too. If you have any difficulties with this theme, pls let me know and I will check for you.

If you satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your ...

8

By: yame
a month ago May 22, 2020 at 08:52

Modal edit page

By edu_pixel in WordPressBoutique, May 18, 2020 at 19:40

Yeah I told you to update theme and plugin also in the last reply :D
You might forget.
So do you have any problem with this ticket? If not, I will close it.

If you are satisfied with this support, hope that you will spend a little time and go to this ...

10

By: yame
a month ago May 22, 2020 at 09:19

A critical error has occurred on your website.

By scknr in WordPressBoutique, May 21, 2020 at 15:44

I still installed plugin Reset for you: https://prnt.sc/sn4poe

Photos are still showing: https://prnt.sc/sn4q36

Could you pls check again all then let me know the result?

9

By: yame
a month ago May 25, 2020 at 02:52

Cannot Add Grouped Items to Cart

By HammettEnterprises in WordPressWorldmart, May 13, 2020 at 12:38

My coder said that he fixed the problem for you. Could you pls check again and let me know the result?

If that does not work, pls provide me again the link of a group product, I will take a look again for you

Regards,
Yame

11

By: yame
a month ago May 25, 2020 at 02:56

Size chart

By theworksdigitalagency in WordPressVoka, May 23, 2020 at 11:44

Hi,

Your support period was expired. So please extend and update it. I will continue to check for you if your issue still persists.

Regards,
Yame

2

By: yame
a month ago May 25, 2020 at 03:05

changing the product photo size

By Nomadicmovement in WordPressBoutique, May 24, 2020 at 03:55

Hi,

If you are asking for the photos that you will upload onto your site, you should adjust the size with Photoshop.
If you want to edit the size for products on your site, you can change in shortcode Ovic Products.

So, you can take the screenshot for the thing you ask, and ...

1

By: yame
a month ago May 25, 2020 at 07:19

newsletter question

By Nomadicmovement in WordPressBoutique, May 24, 2020 at 04:43

Hi,

It belongs to the Mailchimp. We just develop the theme based on some default template, including Mailchimp so we do not control the emails back

Regards,
Yame

1

By: yame
a month ago May 25, 2020 at 07:20

Add a color to the woocommerce color filter

By Hipermundos in WordPressBiolife, May 22, 2020 at 23:26

Hi,

I am sorry for the delay. We have a lot of requests :(

Yeah congratulation when you could found out the way to solve your issue. The next time, if you have any questions, pls submit a new ticket, provide me your admin account then I will check for you faster

Thank ...

2

By: yame
a month ago May 25, 2020 at 09:09

Kuteshop theme is very slow

By grdss in WordPressKuteShop, May 24, 2020 at 07:34

My coder gave me feedback:

The reason that led to the slow speed for the demo site was hosting. Vietnam's optical fiber cable was broken so it was affected.
So, please enable the cache then the problem will be solved. Thank you!

4

By: yame
a month ago May 28, 2020 at 01:24

Responsiveness not working

By Camron9299 in WordPressBoutique, May 25, 2020 at 10:50

Hi,

Pls check again your site. Now I see the responsive shows correctly:
https://prnt.sc/sogj5v
https://prnt.sc/sogjux

Pls clear cache of your site and browsers then check again

4

By: yame
a month ago May 27, 2020 at 02:00

Customize 404 error page

By Hipermundos in WordPressBiolife, May 25, 2020 at 13:46

I attach the image here and hope that you will see it

4

By: yame
a month ago May 27, 2020 at 08:08

Problemas en mi sitio web.

By boydorr in WordPressKuteShop, May 23, 2020 at 21:19

Hi again,

My coder updated the theme for you and now it works. Please check again then let me know the result

Regards,

4

By: yame
a month ago May 28, 2020 at 01:17

Install demo

By ijnavas in WordPressBiolife, May 27, 2020 at 17:47

Hi,

You can follow the documentation of the theme.
If you have any troubles, please provide me your admin + ftp account of your site, I will check for you

Regards,
Yame

1

By: yame
a month ago May 28, 2020 at 07:33

Remove filter window in store

By Hipermundos in WordPressBiolife, May 27, 2020 at 19:19

Oh wow, great.
So do you have any questions about this ticket?
If you need any helps, please submit a new one and provide me your admin + ftp account, I will check for you

Best regards,
Yame

2

By: yame
a month ago May 28, 2020 at 07:28

Kuteshop Menu edit

By kvaugust in WordPressKuteShop, May 26, 2020 at 15:52

You're welcome :)
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

5

By: yame
a month ago May 29, 2020 at 00:50

I can't import the demo content

By simupa in WordPressKuteShop, May 25, 2020 at 23:01

It's done for you with homepage 01. Pls check your site and let me know the result

15

By: yame
a month ago May 29, 2020 at 00:39

Clarifications for logo & Multi Language - Currency

By btriangle in WordPressOcolus, May 30, 2020 at 15:53

Logo: because you still setup in Custom Theme Options so your settings will be applied here: https://prnt.sc/srhw3i.
Pls use only one place: Theme Options // Or Custom Theme Options
Thank you!

3

By: yame
a month ago Jun 1, 2020 at 07:28

Installation Document

By 05ubaid in WordPressKuteShop, May 25, 2020 at 23:25

I got your screenshots and I also replied. For this ticket, we solved the problem of installation.
I will also reply to your other tickets. Pls check
Thank you!

Yame

20

By: yame
a month ago Jun 2, 2020 at 04:04

Categories still visible after deleting

By 05ubaid in WordPressKuteShop, Jun 1, 2020 at 21:12

Hi again,

I see that you have 2 categories here: https://prnt.sc/ss33lo
And in your shop has these 2 categories also: https://prnt.sc/ss33ug

So could you pls take a screenshot for the one you are mentioning to? Then I will check for you.
Thank you!
Regards,
Yame

1

By: yame
a month ago Jun 2, 2020 at 03:52

WPBakery page builder

By isuruupeksha in WordPressOcolus, Jun 2, 2020 at 12:22

Hi,

Pls refer to this documentation. I hope that it will solve your issue: https://ocolus.kutethemes.net/documentation/docs/faqs/how-to-edit-pages-with-wpbakery-page-builder/

If you are mentioning to the other, pls take the screenshots then I will check for you
Regards,
Yame

1

By: yame
a month ago Jun 3, 2020 at 09:04

Biolife theme

By harishbr in WordPressBiolife, Jun 3, 2020 at 06:05

Hi,

You can use plugin: Loco Translation and translate this text in Theme.

If you cannot do it, please provide me your admin account and the replaced text, I will check and do it for you

Regards,
Yame

1

By: yame
a month ago Jun 3, 2020 at 09:03

Change search text

By harishbr in WordPressBiolife, Jun 5, 2020 at 04:13

Hi,

You can use Loco Translation plugin and translate the text in theme

If you cannot translate, pls provide me your admin account and your replaced texts, I will check and help you

Regards,
Yame

1

By: yame
a month ago Jun 5, 2020 at 08:43

Change cart icon

By Hipermundos in WordPressBiolife, May 31, 2020 at 17:02

Thank you so much for your comment ^^
So if you are satisfied with my support, hope that you will spend a little time and rate for me on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723
It is really worth to me.

Thank you!

17

By: yame
28 days ago Jun 7, 2020 at 10:48

"Upload Files" Button on Dokan Vendor Dashboard Doesn't Show Up

By mikewitthus in WordPressOcolus, May 24, 2020 at 18:18

Could you please check again. The boxes are gone: https://prnt.sc/svu9ce

32

By: yame
27 days ago Jun 8, 2020 at 10:58

Install Demo

By hannanishfaq in WordPressKuteShop, Jun 7, 2020 at 21:32

Hi,

This is old installation. We will update the documentation soon. I see that you installed the theme already.
Do you need any assistance?

3

By: yame
27 days ago Jun 8, 2020 at 11:32

Slider resolution and vertical menu

By husy4455 in WordPressKuteShop, Jun 7, 2020 at 20:33

Because you have to configure for plugin WPBakery Page Builder: https://prnt.sc/svumvk
I did it for you and now you can edit your pages: https://prnt.sc/svuna1

Regards,
Yame

5

By: yame
27 days ago Jun 8, 2020 at 11:24

Can't find filename.xml file for demo upload

By TomerYi in WordPressMaxstore, Jun 5, 2020 at 07:38

It's done for you. Your site is running Home 09.

If you want to change into another homepage, pls negative to here: https://prnt.sc/sw99gv
Pls check your site again then let me know the result

If you are satisfied with this support, hope that you will spend a little time and go to this ...

8

By: yame
27 days ago Jun 9, 2020 at 02:35

how to create or modify a header

By danielcastrov in WordPressBiolife, Jun 8, 2020 at 19:56

Hi @danielcastrov,

if you want to create or modify the header as your intention, it will belong to the Customized job.
As you can see, we have some headers for this theme only and we built based on default design. We do not support creating a new one style or modify the ...

1

By: yame
26 days ago Jun 9, 2020 at 10:38

slider revolution not appear in the site

By ayman_ala in WordPressKuteShop, Jun 8, 2020 at 07:33

Oh I don't know why your ticket is under the others.
It's done. Pls check your site again. The slider is showing: https://prnt.sc/szyinz

Thanks for your patience!

3

By: yame
20 days ago Jun 15, 2020 at 09:21

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