222 topics
TOPIC POSTS LAST POSTER
Updating Visual Composer

By gosrl in WordPressOcolus, May 28, 2020 at 13:04

I updated this plugin for you. And now it is in the latest version: https://prnt.sc/sxk27x
Pls check again

5

By: yame
25 days ago Jun 11, 2020 at 00:29

Cant see ovic framework

By djpmarley in WordPressKuteShop, Jun 7, 2020 at 16:54

Thanks. It is because you did not config for WPBakery Page Builder plugin.
I did it for you: https://prnt.sc/swnl2y and now you can edit your pages with shortcode.
Pls check then let me know

If you are satisfied with this support, hope that you will spend a little to rate 5 stars ...

7

By: yame
26 days ago Jun 9, 2020 at 15:30

Notification

By btriangle in WordPressOcolus, Jun 10, 2020 at 15:20

Hi,

We use plugin Sales Pop to show this: https://prnt.sc/sxkhze

Regards,
Yame

1

By: yame
25 days ago Jun 11, 2020 at 01:06

Notification

By btriangle in WordPressOcolus, Jun 10, 2020 at 15:20

Hi,

I already replied on your another ticket for the same question :)
So please check this ticket: https://support.kutethemes.com/topic/show-topic/68995 to get the answer

Have a nice day!
Regards,
Yame

2

By: yame
25 days ago Jun 11, 2020 at 01:18

Translation

By nordeltacc in WordPressBoutique, Jun 10, 2020 at 18:17

Hi @nordeltacc,

In case you don't know how to translate texts by using plugin Loco, please provide me your admin + ftp account and take the screenshots for those texts.
I will help you to check and give you the correct answer

Awaiting your reply...
Regards,
Yame

1

By: yame
25 days ago Jun 11, 2020 at 02:06

No option available for footer

By chiragjindal in WordPressTuran, Jun 11, 2020 at 05:56

Hi,

You can negative to Footer Builder, select to edit for Footer then you will be able to change your information
https://prnt.sc/sxuwj9

Regards,
Yame

1

By: yame
24 days ago Jun 11, 2020 at 11:51

Flaticon

By imanguxara in WordPressHealthyFood, Jun 9, 2020 at 17:56

Frankly, your question is not clear enough. So we will divide into these 2 directions:

- If you want to add icons in the available libraries of the theme, it is impossible (such as flaticon, awesome, themeify, ... ) Because it will overwrite the existing icons.
...

3

By: yame
19 days ago Jun 17, 2020 at 04:11

Shiping Info link

By ideesoluzioni in WordPressOcolus, Jun 10, 2020 at 07:56

You're welcome. If you are satisfied with this support, I hope that you will spend a little time to rate for us on this website: https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 It is really worth to me

Thank you so much!
Yame

3

By: yame
23 days ago Jun 13, 2020 at 09:16

problem related to your plugin,

By ELAACHOURY12 in WordPressKuteShop, Jun 9, 2020 at 20:39

It's done. My coder fixed for you. Pls check again then let me know the result

14

By: yame
18 days ago Jun 18, 2020 at 02:59

Search Keywords

By 05ubaid in WordPressKuteShop, Jun 13, 2020 at 22:50

Hi @05ubaid,

Firstly, you have to check which Footer you are using for your site by going to Theme Options > Footer Settings. For example: https://prnt.sc/szw3b2
Secondly, go to Footer Builder > Select to edit for Footer 01: https://prnt.sc/szw427 then you will see the texts you want to edit.

If you cannot check ...

1

By: yame
21 days ago Jun 15, 2020 at 07:26

WPML Plugin Support

By GraphicDesignerJF in WordPressBiolife, Jun 14, 2020 at 03:09

The theme is available for English only.
You can select your language here: https://prnt.sc/t14igh
And you can use Loco translation plugin (it is free) to translate the remaining texts. If you don't know how to translate, pls provide me your admin + ftp account, I will help you to check

Yame

3

By: yame
19 days ago Jun 17, 2020 at 02:37

when open to edit or add product the popup opened and not cancel

By mahmoud310 in WordPressBoutique, Jun 16, 2020 at 11:34

My coder checked and said that your way was incorrect.
You should not modify anything in the Theme or Plugins. Because Theme or Plugins will have updates from the Author. And when you update, your modification will be lost.
So, you can do something in Child theme. It will be safe for ...

3

By: yame
17 days ago Jun 18, 2020 at 10:24

Subcategories not showing

By agridesigns in WordPressKuteShop, Jun 12, 2020 at 18:26

Hi,

I still can view and edit the subcategories: https://prnt.sc/t1s0iz
When I click VIEW, it still redirects to this page: https://prnt.sc/t1s0rj

Or could you please check again, tell me clearly if you still see the problem?
Thank you!

3

By: yame
18 days ago Jun 18, 2020 at 02:03

WPBakery

By tomi44 in WordPressMazano, Jun 17, 2020 at 19:27

Hi @tomi44,

Yes, this plugin is included in the theme.

When you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of the theme. These keys are to let you update those plugins automatically. If you want, you can buy those ...

1

By: yame
18 days ago Jun 18, 2020 at 03:32

Email sending from the site

By isuruupeksha in WordPressOcolus, Jun 18, 2020 at 03:53

Hi,

You can go to Woo > Settings > Emails then change again all demo's email: https://prnt.sc/t2mbme

Regards,
Yame

1

By: yame
16 days ago Jun 19, 2020 at 09:39

How to change homepage layouts

By moizasia in WordPressBiolife, Jun 16, 2020 at 04:25

It is because you still don't config for plugin WPBakery Page Builder so your pages still cannot edit with shortcode.
Please refer to this document to understand what you should to: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-use-wpbakery-page-builder-for-pages/

Regards

5

By: yame
17 days ago Jun 19, 2020 at 02:56

footer builder - headers - viewing help on this site

By awakenasleep in WordPressBoutique, Jun 18, 2020 at 12:52

Hi @awakenasleep,

1. It is because you still do not config for the WPBakery Page Builder plugin. Please refer to this document to understand:
https://new-boutique.kutethemes.net/documentation/docs/some-customizing/3-using-wpbakery-page-builder-for-pages/

2. It is because you still enable Meta box mode: https://prnt.sc/t2fcro When you turn it on, you can modify each page you want. And when this mode is ...

1

By: yame
17 days ago Jun 19, 2020 at 02:05

Mobile menu

By harishbr in WordPressBiolife, Jun 18, 2020 at 15:37

Hi,

Excuse me, I don't get what you want exactly.
You can take the screenshot for the menu items you want to change. And do you want to change for the Mobile version only?

Because the menu needs to be configured and displayed the same in all devices. Then you can go to ...

1

By: yame
17 days ago Jun 19, 2020 at 01:36

issues

By Emanuela_venditti1970 in WordPressBiolife, Jun 18, 2020 at 17:51

Hi @Emanuela_venditti1970,

- Translate VIEW ALL: In Loco > Plugins > Toolkit: https://prnt.sc/t2ep8k
- Insert customized icons: Currently, the theme just supports for the available icons here: https://prnt.sc/t2epsq
- Enlarge the logo: You can use this css code and remember to back up the code if you want to update the theme in ...

1

By: yame
17 days ago Jun 19, 2020 at 04:00

Multi-vendor issue

By 05ubaid in WordPressKuteShop, Jun 15, 2020 at 21:33

Hi,

My coder checked your site and he saw that your site was just the Multi site, not Multi vendor.
So if you want to have Multi Vendor, you have to use plugin to do this. And we support for 2 these plugins: marketstore and dokan
You can choose one of them to ...

4

By: yame
16 days ago Jun 20, 2020 at 03:10

Vertical Menu Issue

By 05ubaid in WordPressKuteShop, Jun 19, 2020 at 19:15

Hi,

Firstly, create your own categories.
Then go here to add your categories for your vertical menu: https://prnt.sc/t33yuo

Regards,
Yame

2

By: yame
16 days ago Jun 20, 2020 at 02:48

demos 7

By yasserboulanouar in WordPressKuteShop, Jun 14, 2020 at 00:29

Because I don't have your admin account so I cannot check. Pls provide me this.
Also, in case you imported successfully but you don't know where the other homepages, please go here: https://prnt.sc/t4v3uz

Regards,
Yame

3

By: yame
13 days ago Jun 23, 2020 at 09:29

Mega Menu Issue

By saruban in WordPressBiolife, Jun 20, 2020 at 17:40

Hi,

I see that your menu items show correctly: https://prnt.sc/t4wi6q
So please let me know exactly if you need help

Thank you!
Regards,
Yame

2

By: yame
12 days ago Jun 23, 2020 at 10:37

DEMO NOT FOUND

By KevinKevo in WordPressArmania, Jun 21, 2020 at 21:28

Hi,

If you want to use another homepage, please refer to this document: https://armania.kutethemes.net/documentation/docs/faqs/4-how-to-switch-into-another-homepage/

Hope that it is useful for you.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments there. It is ...

1

By: yame
13 days ago Jun 23, 2020 at 07:48

DEMO NOT FOUND

By KevinKevo in WordPressArmania, Jun 21, 2020 at 22:13

Hi @KevinKevo,

I see that your site is working. It does not show the 404 error any more.
Have you checked it again?

Pls let me know your intention then I will give you the correct answer
Regards,
Yame

1

By: yame
12 days ago Jun 23, 2020 at 09:54

Refund request

By AVSSINSTITUTE in WordPressArmania, Jun 21, 2020 at 22:31

Hi @AVSSINSTITUTE,

We are sorry to hear about that. But we just let the clients submit a refund request if there is any bug from the theme and we cannot fix it.
So hope you will understand for this.
If you need any support, please submit a ticket and provide your ...

1

By: yame
13 days ago Jun 23, 2020 at 07:52

Problems with variable products and no stock with stock.

By marioriveradesigner in WordPressBoutique, May 27, 2020 at 09:31

From my coder, he said that this did not relate to the theme, even you used the default theme it would have this error.
This is the problem with that plugin, it does not problem about the incompatible.
Hope you understand this.

Regards,

14

By: yame
11 days ago Jun 25, 2020 at 08:04

Fatal Error

By BenNickston in WordPressBoutique, Jun 17, 2020 at 12:32

You're welcome :)
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

5

By: yame
13 days ago Jun 23, 2020 at 08:05

Translations

By BenNickston in WordPressBoutique, Jun 22, 2020 at 17:06

Hi @BenNickston,

My coder has checked your site and he sees that by somehow, you modified the file languages/kute-boutique.pot in theme.
This is the root file: https://prnt.sc/t4w07m
This is the file that you modified: https://prnt.sc/t4w20y so the original text: "You have %s in your cart" was replaced by "Sie haben %s im ...

2

By: yame
12 days ago Jun 23, 2020 at 10:32

You do not have permission to view this page !!

By mafuo96 in WordPressKuteShop, Jun 22, 2020 at 20:36

Hi @mafuo96,

It means that when you purchased Kuteshop theme, you are just allowed to see the ticket of Kuteshop theme.
You are not allowed to see the tickets of other themes.

Hope you understand.
Regards,
Yame

1

By: yame
13 days ago Jun 23, 2020 at 09:02

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