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  • Customer

    General questions

    Posted by: verdigital13 Apr 7, 2024 at 16:08 (8 months ago)
    1. Why does the posts and the products doesn't appear on the home page?
    2. Then i click the shop button it seems like it takes me to a different site... i added a new product and it doesnt show in the shop...
    3. On the product page, can the product picture be placed kin the middle in stead of on the side?
  • Customer

    Posted by: LamHB, Apr 9, 2024 at 11:43 (8 months ago)

    1. If you want posts, products, or anything ... appear on the home page, then you must add and configure a shortcode for them on the home page
    2. Because the shop button has a different site url, let go to the menu panel then configure anything you want ( Screenshot_2 ). I have seen product your added showing in the shop, please check again ( Screenshot_2b )
    3. No, we can't
    Screenshot_2-661529db9868d.png
    Screenshot_2b-661529db98aee.png
  • Customer

    Posted by: verdigital13, Apr 11, 2024 at 16:37 (8 months ago)

    Hello,
    what do you mean by adding a short code? i bought 2 themes and using thr same home page on both one is working fine and on this one i need to configure a short code? on my other website jengels.co.il it worked without me configuring short codes....
    How to do it?
  • Customer

    Posted by: LamHB, Apr 13, 2024 at 09:28 (8 months ago)

    Hi,
    Because your site molanor.com has only one product with id 15058 ( screenshot_1 ) and the home page -> product shortcode does not have this product ( screenshot_2 ).
    Note : I think you should practice basic usage of WordPress, WooCommerce, Elementor, these are the most basic functions to be able to use WordPress website. It will take a lot of your time if you have to create tickets for these basic operations
    Screenshot_1-661a503a811c3.png
    Screenshot_2-661a503a817d9.png
  • Customer

    Posted by: verdigital13, Apr 14, 2024 at 17:07 (8 months ago)

    i do not appreciate your side note! I have done a lot of wordpress sites, and never had i such poor customer service... i bought 3 of the same themes!!! from you and didnt have this problem with problems with products or posts like i have on this site!
  • Manager

    Posted by: LamHB, Apr 15, 2024 at 03:10 (8 months ago)

    I see that 189 products were moved to the trash ( screenshot_1 ), and some many other settings and data are incorrect, ... that's why your site is not the same as our demo.
    But if you encounter a problem and you ask me the reason for it, I will explain it to you. If you want me to do something for you, please say what you want.
    If you want to install homepage 37 exactly like our demo, and your installation failed (there was an error, or something wrong)? Simply say "I want to install homepage 37, please help me install it" -> everything will done soon.
    P/S: If you ask why this or why that, of course I will only know how to explain what you ask. Don't compare anything, compare us with someone else, compare this theme with another theme. Everything in this world is unique, you can choose whatever you want.
    Screenshot_1-661c9aac9cabc.png
  • Customer

    Posted by: verdigital13, Apr 15, 2024 at 17:13 (8 months ago)

    im not comparing diffrent themes, as i said i purchased 3 of the same theme from you. im using the same home page demo number 37 on 2 of my sites molamor.com and jengels.co.il
    i did not have this problems with products or posts in jengels.co.il ( i mean i didnt have to manually write the product id or post id to tnem to show on the home page)
  • Manager

    Posted by: LamHB, Apr 16, 2024 at 02:47 (8 months ago)

    There may have been an error or some problem during the import process, nothing is 100% accurate, everything is a chance of failure.
    As I mentioned in the previous comment (screenshot_1): maybe your installation failed, are you clear?
    What I want to say one more time here is: "When you have a problem, you want to ask why, not solve the problem. I understand that you want to find out and solve it yourself, but to do that, you need to have knowledge of WordPress, WooCommerce, Elementor. And currently, in my opinion, you don't even have basic knowledge about them, you should learn more about them before trying to solve problems related to them yourself".
    And if you can't, ask for help, don't ask why and say: "poor customer service"
    Screenshot_1-661de6a6d29cd.png
  • Customer

    Posted by: verdigital13, Apr 14, 2024 at 18:01 (8 months ago)

    there is no id number on the posts! there can i find this id number?
    again i dont understand in jengels.co.il it was automaticly all i did is published and it appeared, why in molanor.com i need to do it manually?
  • Manager

    Posted by: LamHB, Apr 15, 2024 at 03:13 (8 months ago)

    Hi,
    Hover the mouse cursor to the Edit button of each post ( just hover, don't click ), you will see the post id below. ( screenshot_1 )
    Screenshot_1-661c9b6a4c2cb.png

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