Kutethemes

Customer

Theme Plugins are not getting Installed

Posted by: zinglashoppingpvtltd Mar 13, 2024 at 12:41 (8 months ago)

We are trying to install the theme and plugin on the selected domain but getting an error.

Below is error screenshot.

https://prnt.sc/4uU5_a565sAW

Latest Wordpress version running on php 8.0 on godaddy hosting server.

Checked on localhost also same error.

Kindly suggest.

Admin

Posted by: james, Mar 15, 2024 at 14:56 (8 months ago)

Hi,
The issue has solved, please check your site again!
Regards,
Customer

Posted by: zinglashoppingpvtltd, Mar 21, 2024 at 05:46 (8 months ago)

we have to change our servers and on new server this theme is not working.. Kindly give a permanent solution for this ...
Admin

Posted by: james, Mar 21, 2024 at 08:40 (7 months ago)

Hi,
Our supporter already solved your issue.
Please take some screenshots or describe detail about your issue.
Regards,
Admin

Posted by: james, Mar 21, 2024 at 08:46 (7 months ago)

We can check and fix the issue for you. However, we only support for 1 domain.
so you can take some screenshots and we will check it.
Regards,
Customer

Posted by: zinglashoppingpvtltd, Mar 21, 2024 at 09:44 (7 months ago)

it’s same domain, We had to change the hosting, theme should install without any issue, If any file is missing do share the files

WhatsApp-Image-2024-03-21-at-3.04.04-PM-65fc01786a973.pdf
Admin

Posted by: james, Mar 22, 2024 at 00:52 (7 months ago)

Okay, let me double check it.
Customer

Posted by: zinglashoppingpvtltd, Mar 26, 2024 at 04:58 (7 months ago)

Please Reply
Admin

Posted by: james, Mar 26, 2024 at 09:23 (7 months ago)

Hi,
Now I can not login to your site. Please check it for me!
Customer

Posted by: zinglashoppingpvtltd, Mar 29, 2024 at 05:41 (7 months ago)

pls reply
Customer

Posted by: zinglashoppingpvtltd, Mar 27, 2024 at 14:45 (7 months ago)

Here is the update login details.. Do let us know also what is causing this issue.
Manager

Posted by: LamHB, Mar 29, 2024 at 07:27 (7 months ago)

Hi,
The issue has solved, your theme has updated, please check your site again!

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