• Customer

    Several problems - Moozo

    Posted by: Dualthink Mar 18, 2024 at 11:01 (8 months ago)
    Good morning,

    I have installed the Moozo theme and have had several problems installing the demo.

    First of all, images are not imported in any of the 3 ways.

    Secondly, when I try to open any page with "Elementor", it does not open.

    Finally, I have changed the logo and it is not shown on the website.

    I provide a username and password so you can solve it.

    Thank you

  • Customer

    Posted by: Dualthink, Mar 19, 2024 at 15:45 (8 months ago)

    I need an answer
  • Admin

    Posted by: james, Mar 20, 2024 at 09:34 (8 months ago)

    Hi,
    Our supporter is going to check now.
    Please be patiient!
    Regards
  • Admin

    Posted by: james, Mar 21, 2024 at 03:56 (8 months ago)

    Hi,
    Our supporter has rolled back Elementor v3.18.3 so The issue has solved.
    We also checked to change the logo site, and it still works. If this is still doubt, please take a screenshot and send us.
    Regards,
  • Customer

    Posted by: Dualthink, Mar 21, 2024 at 08:04 (8 months ago)

    Hello, I don't see the imported images. It is not solved
  • Admin

    Posted by: james, Mar 22, 2024 at 00:16 (7 months ago)

    HI,
    Please send me an CPanel account so I can help you to import the images.
    Thanks,
  • Customer

    Posted by: Dualthink, Mar 22, 2024 at 07:18 (7 months ago)

    Good morning,

    I leave you access to cpanel.

    The subdomain is installed in apps/galigrap

    Greetings
  • Customer

    Posted by: Dualthink, Mar 25, 2024 at 09:43 (7 months ago)

    Good morning,

    I need this to be done as soon as possible.

    Greetings
  • Admin

    Posted by: james, Mar 26, 2024 at 09:13 (7 months ago)

    Hi,
    The issue has solved, please check your site and let me know!
    Regards,

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