HomeSupport systemWordPressBiolifePlugins and Theme
  • Customer

    Plugins and Theme

    Posted by: skenderovic Mar 17, 2024 at 15:48 (a month ago)
    Hello,

    I'm trying to install the necessary plugins "Ovic Addon Toolkit", "Ovic: Import Demo", and "Ovic: Product Bundle", but I'm getting an error: "Something went wrong with the plugin API."

    I uploaded the theme via FTP, as it's not possible through the system; it reports an error. Perhaps the file is too large because if I only upload biolife.3.1.5, I don't have any display, not a single created HOME like the one shown on ThemeForest. I cannot install the import demo, but I need all the activities that are shown (20 home pages, sliders, etc.).

    I hope all of this is understandable.

    Thank you in advance for your prompt help. :)
  • Admin

    Posted by: james, Mar 18, 2024 at 09:01 (a month ago)

    Hi,
    We will help you to install a demo for you.
    If you want we install all 20 demos then It will be a customized task.
    Regards!
  • Customer

    Posted by: skenderovic, Mar 18, 2024 at 13:29 (a month ago)

    Thank you very much for your quick reply, it would be a great help if you could activate all 20 home pages immediately. As in demo shopping.
  • Customer

    Posted by: skenderovic, Mar 19, 2024 at 15:42 (a month ago)

    Hello, I hope everything is fine and will you really help me as you wrote? Because it is very important and urgent for me that the theme with all the possibilities you offer be activated as soon as possible, thank you very much for the quick solution.
  • Admin

    Posted by: james, Mar 20, 2024 at 07:15 (a month ago)

    Hi,
    Our supporter is going to install a homepage for you.
    Normally, it will take $49 for installing a demo however we will do it for you for free.
    If you want to install all 20 homepages then please contact via kutethemes@gmail.com, it will be a customized task.
    Thank you very much for your understanding.
    Regards,
  • Customer

    Posted by: skenderovic, Mar 20, 2024 at 08:25 (a month ago)

    Thank you for the response; I have sent you an email.
  • Admin

    Posted by: james, Mar 20, 2024 at 08:35 (a month ago)

    Okay, We will check the email.
    The post_max_filesize of your site is low, so can not upload the theme https://prnt.sc/UXpqBfMT1j-b
    Please increase this value or send me an Cpanel account, so we can help you asap.
    Regards,
  • Customer

    Posted by: skenderovic, Mar 20, 2024 at 11:11 (a month ago)


    Am I speaking with the same person via email because there I was told that it would cost $200 to insert all themes into my system. I definitely do not want that. What I mentioned is not as we agreed here in the ticket, and if it's not possible to set everything up, is it okay to set up HOME 1, HOME 2 & HOME 15 for free as you wrote?

    I have already sent you the access data for the system.

    Thank you for your prompt response.
  • Admin

    Posted by: james, Mar 22, 2024 at 00:21 (a month ago)

    The theme has installed succesfully, please check your site

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES