• Customer

    Updating from version 2.3.3 to 2.3.8 after encountering WooCommerce errors and unlogged sales

    Posted by: andrzej37 Sep 5, 2024 at 01:34 (3 months ago)
    We have inherited a client running Kutethemes boutique version 2.3.3. It appears that recent WooCommerce and MailPoet updates have broken functionality. Sales were transacted but there was no notiification email or record however we discovered PayPal transactions had taken place but we have no detrails about the client or order.
    Will the update delete or recover the lost transaction data?

  • Customer

    Posted by: LamHB, Sep 8, 2024 at 07:39 (3 months ago)

    Hi,
    Theme will not interfere with payment process, order management, email management, ... Those are default functions of WooCommerce. Please check again.
    Regards

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