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The Theme is not looking like demo

By krimap1626 in WordPressArmania, Jun 8, 2022 at 13:07

Hi @krimap1626

Could you please provide the Admin + FTP account?
I would like to check your site then will help you install this theme.

Regards,
Yame

1

By: yame
2 year ago Jun 9, 2022 at 01:41

Header edit

By nunua_ltd in WordPressDukamarket, Jun 6, 2022 at 18:53

I guess that you changed something on the header in Theme Options and you did not see any change.
The reason is that you still enable the Meta box mode in Custom Theme Options of the pages.
So, click on Edit Page: https://prnt.sc/k5x8tn2_6oNF >>Scroll down and turn off the Meta box mode: ...

8

By: yame
2 year ago Jun 13, 2022 at 00:57

show top sales widget

By SAY-Digital in WordPressElinor, May 30, 2022 at 11:54

Hello,

Don't know why I did not see your reply. I am checking all un-rep tickets.
About your problem, if I am understanding correctly you mean, I think that you are selecting products from Tabs, not from Products so you don't have much more settings.
I mean you should select the Modify ...

7

By: yame
2 year ago Jun 14, 2022 at 10:08

Page is broken after changing the banner image

By dieutekdev in WordPressBoutique, May 30, 2022 at 06:47

You're welcome.
So I will close this ticket. Pls submit a new one when you need help. Thank you!

20

By: yame
2 year ago Jun 14, 2022 at 10:09

design breaks when change language

By krishku in WordPressMoozo, May 27, 2022 at 11:44

DONE. My coder has resolved.
It's because of the cache only. So for now, pls clear the cache of your site and browser and check it again.

6

By: yame
2 year ago Jun 15, 2022 at 03:28

Colour box displaying in shop page

By dieutekdev in WordPressBoutique, Jun 14, 2022 at 09:51

So you can go to Appearance >> Widgets >> Shop widget area and remove this block: https://prnt.sc/5-BZRu94DTTO

3

By: yame
2 year ago Jun 17, 2022 at 02:07

translate the theme

By mahdikq in WordPressEcotech, Jun 18, 2022 at 01:34

Hi @mahdikq

We also have the documentation to guide on how to install the theme.
You can refer to the theme package.
In case you still cannot install the theme, please provide your admin + FTP account. And let me know the homepage you want. I will check it and then help you ...

1

By: yame
2 year ago Jun 20, 2022 at 01:31

Shop Page Products limits issue

By cyrilkan in WordPressDukamarket, Jun 15, 2022 at 10:25

Ahh sorry. He sent the feedback inbox chat and I missed the message.
We also saw that this is not the products of the Shop page. So all settings in Theme Options would not be applied to this page.
The products of the Shop page would be at the bottom of the ...

4

By: yame
2 year ago Jun 22, 2022 at 09:55

Hide Sub-category Thumbnails

By michelleb93 in WordPressArmania, Jun 20, 2022 at 07:36

This is the default setting of Woo in Customizer > Select Show products then it works: https://anhntl-ictu-edu.tinytake.com/msc/Njk4MzIxNl8xOTcwMDgyMQ

5

By: yame
2 year ago Jun 22, 2022 at 09:33

Compare and Footer Issue

By gt_quad in WordPressDukamarket, Jun 21, 2022 at 10:51

So you can select this option into the Button: https://anhntl-ictu-edu.tinytake.com/msc/Njk4MzI3MV8xOTcwMDg3Ng

This is the button of the Compare. It put the link but it was an error. We also don't know why. But it belongs to Woo, so we cannot intervene

4

By: yame
2 year ago Jun 22, 2022 at 09:42

I have three issues/confusions and i need help for them ASAP

By krimap1626 in WordPressArmania, Jun 18, 2022 at 18:57

Yes, I also replied to your message. Pls check it. Thank you!

6

By: yame
2 year ago Jun 23, 2022 at 02:01

error in newsletter not working why ? Oops. Something went wrong. Please try again later.

By lcamtrading2022 in WordPressArmania, Jun 21, 2022 at 10:56

I got you. So let's have the conversation there. Thank you so much!

9

By: yame
2 year ago Jun 28, 2022 at 03:23

Demo Import Data

By bignottimarco in WordPressDukamarket, May 30, 2022 at 14:50

I got you. Thank you!

18

By: yame
2 year ago Jun 28, 2022 at 08:44

Very little demo content is downloaded

By annebellaviadesign in WordPressBoutique, Apr 22, 2022 at 16:27

Hi,

We are in the process of moving the office.
So please contact me via skype ID: vetyame
I will support directly to you. Thank you!

26

By: yame
2 year ago Jun 30, 2022 at 09:32

The theme is not working good / The Team Does not look like the Demo.

By khalilrahmani in WordPressDukamarket, Jun 28, 2022 at 19:48

Hi @khalilrahmani

These 2 questions are also answered in the documentation of the theme.
1. You have to switch to the home page you want after installing the theme successfully:
https://dukamarket.kutethemes.net/documentation/docs/faqs/2-how-to-switch-into-another-homepage/

2. Because you still enable the Meta box mode in Custom Theme Options. That's why all settings in Theme Options are ...

1

By: yame
2 year ago Jun 29, 2022 at 02:42

disappear mwnu

By sztukakoloru in WordPressBoutique, Jun 29, 2022 at 07:56

My coder has updated the theme to fix this bug.
Pls clear the cache of your site and the browser to check it again.

5

By: yame
2 year ago Jul 1, 2022 at 03:14

I need to change the style of the products page

By FxRacing in WordPressBiolife, Apr 14, 2022 at 18:52

I load and I am still editing your page with the Elementor template: https://prnt.sc/TPgjo6rQgW0C
And, the problem also comes from this version of the Elementor: https://prnt.sc/QMbI4xquTGSC
You should update to the latest version to get the latest functions of this template.

16

By: yame
2 year ago Jul 1, 2022 at 03:12

Final Domain

By FxRacing in WordPressBiolife, Jun 30, 2022 at 21:40

Hi, @FxRacing

When you remove all data from your old site, we will help you to update the new domain to your profile.
And from now, you will work on the new domain you want to register.

===============
I also have updated the new domain for you. Now please check your profile again.
Thank ...

1

By: yame
2 year ago Jul 1, 2022 at 02:00

Colour Boxes name is not displaying

By dieutekdev in WordPressBoutique, Jun 16, 2022 at 11:50

I tried a lot but I did not find out the product that displayed without the color name on the mobile version.
So could you give me the links of those products? Then I will check them again

9

By: yame
2 year ago Jul 4, 2022 at 09:17

Template

By AlexNapo72 in WordPressBoutique, Jul 1, 2022 at 10:45

Hi, @AlexNapo72

In order to update the Main Theme, please make sure that you do not have any own customization or changed anything from the default template.
Because we will not know what you changed for your site, and when you update the theme, the things you changes are the things ...

1

By: yame
2 year ago Jul 4, 2022 at 01:42

i cant see the products photos

By iliana-taste in WordPressArmania, Jun 24, 2022 at 15:10

You're welcome.
So I will close this ticket if you don't have any other questions.
Pls submit a new one when you need help. Best regards,

Yame

7

By: yame
2 year ago Jul 4, 2022 at 01:17

PHP Fatal error from theme

By developer587 in WordPressBoutique, Jun 20, 2022 at 13:31

So we need to check the error on your site. Now you are using the lower version of PHP so the Add to cart function still works and we cannot check anything.

8

By: yame
2 year ago Jul 6, 2022 at 02:34

Footer Setting Doubling the Page

By sharonsantoni in WordPressBoutique, Jul 6, 2022 at 17:52

Hi @sharonsantoni,

This is the position where you can solve the duplicated issue after installing the thêm properly:
Elementor >> Settings >> General: https://prnt.sc/mvQap9pmXBR9 And SAVE your setting.

You can deactivate the plugin of VC. When you install the theme package of the Elementor version, all contents will be built by ...

1

By: yame
2 year ago Jul 7, 2022 at 03:12

Change HomePage

By victor_manea in WordPressBoutique, Jul 6, 2022 at 20:38

Hi @victor_manea

This is the position where you can change the homepage you want for your site:
https://prnt.sc/4ieSuKzwWNGa >> https://prnt.sc/v4ZRJArk4pdy

If you need help, please install the theme in a real host and then provide the admin account. I will help you to check the issues.

Have a nice day!
Regards,
Yame

1

By: yame
2 year ago Jul 7, 2022 at 01:09

I want to alter the domain because i am not using that domain anymore, so i need to transfer the theme to my new domain which i am using currently.

By krimap1626 in WordPressArmania, Jul 6, 2022 at 11:13

Okay, DONE.
Pls check again your profile.

3

By: yame
2 year ago Jul 7, 2022 at 10:00

how to add Item Purchase Code: in template TechOne theme

By awadgassimelemammohamed in WordPressTechOne, Jun 26, 2022 at 18:38

If you need to help install the theme with the homepage you want, pls provide the admin account or guide me exactly on how I can access your site, let me know the homepage you like and I will help you to check.

Or pls contact me via skype: vetyame
I will ...

14

By: yame
2 year ago Jul 8, 2022 at 01:35

the sidebar of the shop page disappear after I install the allimports plugin

By cyrilkan in WordPressDukamarket, Jul 8, 2022 at 02:48

Thanks for providing the video.
However, I am still confused about your issue. Do you mean that you want to show the sidebar on any page? Or what is the exact requirement for this?
I still don't understand at all. Pls help me to explain it clearly then I will check it ...

5

By: yame
2 year ago Jul 11, 2022 at 09:27

Can´t edit with elementor the demo page

By nmarrufog in WordPressBoutique, Jul 9, 2022 at 14:59

Hi @nmarrufog

This problem is answered on your other ticket. I guess that you installed the theme with the VC template the first time, and then you updated the theme to the new version that works with the Elementor template.
So, pls focus on the other ticket. I will be easier to ...

1

By: yame
2 year ago Jul 11, 2022 at 09:12

The theme installation changed de Lenguage of my site

By nmarrufog in WordPressBoutique, Jul 9, 2022 at 15:43

Hi @nmarrufog

I don't understand you mean at all. Could you pls take a screenshot of your issue?
Then I will check it faster. Thank you!

Regards,
Yame

1

By: yame
2 year ago Jul 11, 2022 at 09:10

Refund request

By zkrickov in WordPressOcolus, Jul 11, 2022 at 11:17

I hope you will understand this. Because the support system is to let the customers submit the tickets and then we will check and help them solve all problems belonging to the theme. So when you requested the refund on Envato, please be patient to wait for the Admin team ...

3

By: yame
2 year ago Jul 18, 2022 at 01:16

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