HomeSupport systemWordPressArmaniai cant see the products photos
  • Customer

    i cant see the products photos

    Posted by: iliana-taste Jun 24, 2022 at 15:10 (2 year ago)
    Helo
    Some of photo products i can see, some other products photo i cant see.
    I test to create some a new products, but i dont see the photos. I attach 2 pictures with an error.
    Thank you for support
    My email is gekoum@gmail.com or info@iliana-taste.gr
    error-in-frontpage-62b5d3e71bf54.jpg
    error-in-shop-62b5d3e71ca01.jpg
  • Customer

    Posted by: yame, Jun 27, 2022 at 02:19 (2 year ago)

    Hi, @iliana-taste

    I cannot access your site: https://prnt.sc/IxvBgaukaorR
    Pls check again the account and provide the correct one.

    Thanks!
    Regards,
    Yame
  • Customer

    Posted by: iliana-taste, Jun 27, 2022 at 08:15 (2 year ago)

    sorry i have a typing wong letter!!! (in the username (kutethemes) not kutethems
  • Customer

    Posted by: iliana-taste, Jun 28, 2022 at 06:22 (2 year ago)

    sorry i have a typing wong letter!!
  • Manager

    Posted by: yame, Jun 28, 2022 at 07:31 (2 year ago)

    Ah thanks. I am checking your site and will inform you of the answer later.
  • Manager

    Posted by: yame, Jun 29, 2022 at 02:51 (2 year ago)

    I got his answer.
    Because you put the Caps lock for the image file, and the name of the product in all links would go wrong: https://anhntl-ictu-edu.tinytake.com/msc/NzAyNzM5Nl8xOTc1NjAyNw

    Normally, all the links (or URLs, slugs, ...) should not have the caps lock characters. So when he downloaded the image and re-name it, the product images showed well: https://anhntl-ictu-edu.tinytake.com/msc/NzAyNzM5N18xOTc1NjAyOA

    So please correct again all the product names to get the best result
  • Customer

    Posted by: iliana-taste, Jul 1, 2022 at 15:50 (2 year ago)

    Many many thanks for your support. God Blessyou
  • Manager

    Posted by: yame, Jul 4, 2022 at 01:17 (2 year ago)

    You're welcome.
    So I will close this ticket if you don't have any other questions.
    Pls submit a new one when you need help. Best regards,

    Yame

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