HomeSupport systemWordPressArmania error in newsletter not working why ? ...
  • Customer

    error in newsletter not working why ? Oops. Something went wrong. Please try again later.

    Posted by: lcamtrading2022 Jun 21, 2022 at 10:56 (2 year ago)
    Hello

    I try to run mailchimp with the elementor widjet of the armania theme from kutethemes and it doesn't work?
    when i try to subscribe to the newsletter i get the message

    Oops. Something went wrong. Please try again later.

    I did create an account at mailchimp
    I created a form too
    I put the api key
    I did everything and nothing to do the theme does not work?
    Thank you for fixing the problem?

    you can see the site here and the newsletter here at the bottom of the site:

    https://www.lafashionplace.com/

    I give you the admin access to the site

  • Customer

    Posted by: yame, Jun 22, 2022 at 02:32 (2 year ago)

    Good morning,

    I test your site and when I add an email to the box, I still get the result as the attachment. Pls check
    So could you pls take a screenshot if you see the difference? I will check it again

    Regards,
    Yame
    1-62b27f515fe00.jpg
  • Customer

    Posted by: lcamtrading2022, Jun 22, 2022 at 08:44 (2 year ago)

    Hello

    I had to fix something but in fact the mail does not arrive in the mailchimp account?? yet I put the api well? can you connect on the site and the mailchimp account to see why when I put the mail it passes well to the green but the mail does not arrive in the mailcimp account I give you access to the mailchimp account thank you
  • Customer

    Posted by: lcamtrading2022, Jun 23, 2022 at 15:04 (2 year ago)

    hello
    I don't understand why you don't do anything or why you don't help? you want me to go and talk about it in public on the envato forum so that they will know that you don't help with support? you'll see afterwards if people will buy your themes? I'm waiting for a solution from you because every time I opened a ticket you didn't give me any solution? it's not normal that I have to be angry for you to help?

    Translated with www.DeepL.com/Translator (free version)
  • Customer

    Posted by: yame, Jun 24, 2022 at 03:25 (2 year ago)

    Hi,

    I am sorry to make the misunderstanding. We always willing to support and solve all problems related to the theme.
    About your problem with the Mailchimp, I also sent this to the author of the theme. I hope that he will give me the answer asap then I will inform you immediately when I get the answer.

    Thanks so much for your patience! Let him have the time to check. Thank you!

    Yame
  • Manager

    Posted by: yame, Jun 24, 2022 at 03:43 (2 year ago)

    Your MailChimp account has a login verification step so we cannot access: https://anhntl-ictu-edu.tinytake.com/msc/Njk5NzcyOV8xOTcxOTA4Mw

    So I think we should talk via skype to make sure that we have the same time to exchange without waiting for each other.
    Pls add mine: vetyame and I will support directly for you.
  • Manager

    Posted by: yame, Jun 24, 2022 at 04:04 (2 year ago)

    Also, when my coder adds his email on your site to subscribe, he also gets back a new email to inform him that his email has been subscribed successfully: https://anhntl-ictu-edu.tinytake.com/msc/Njk5Nzc2N18xOTcxOTE1Mg

    He also checks the settings in the back-end panel of MC4WP, and all settings are correct. It means that the Mailchimp still works properly on your site. So you should check again in the Mailchimp login's settings, and you have to check the right list: https://anhntl-ictu-edu.tinytake.com/msc/Njk5Nzc3Ml8xOTcxOTE3MQ.

    Or connect me via skype to provide the verification code. We will help you to check.
  • Customer

    Posted by: lcamtrading2022, Jun 24, 2022 at 06:54 (2 year ago)

    hello

    I add you in skype but I dont if it you see this screenshot https://prnt.sc/N-cezqWiFGAA and tell me if it is you
    you need to accepte me thanks to accept me in skype if it is you ?
    if not I gave you access to my wordpress site admin account and mailchimp account
    you can connect to it
    to solve the problem I give you access in private mode in this post
  • Customer

    Posted by: lcamtrading2022, Jun 24, 2022 at 09:22 (2 year ago)

    to connect to mailchimp you have to answer some questions so here is the answer to the question you asked
  • Manager

    Posted by: yame, Jun 28, 2022 at 03:23 (2 year ago)

    I got you. So let's have the conversation there. Thank you so much!

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