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A couple questions

By iamrodrek in PrestashopBoutique, Sep 28, 2016 at 13:02

Hi mate,

How is your site now?
If you do not have any issue, we will close this ticket.
For any requirements, please contact with support service.

Thanks and regards,
Yame

 5

By: yame
8 year ago Oct 10, 2016 at 10:21

Boutique Theme - homepage featured products not displaying in even columns

By timdurrant in WordPressBoutique, Sep 29, 2016 at 22:03

Hi timdurrant
We checked your site and got the same problems as you mentioned. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thank you very much!

 1

By: Kazim Vu
8 year ago Sep 30, 2016 at 04:08

Problems with setting front

By rudeiro in PrestashopBoutique, Sep 29, 2016 at 17:38

Hi rudeiro,
Please contact with me via skype. I will guide you all your requirements.
Regards,
Yame

 2

By: yame
8 year ago Sep 30, 2016 at 09:21

Test

By csafiraa in PrestashopBoutique, Sep 30, 2016 at 10:06

Hi mate.

We checked your issue and We will close this ticket, please contact with us via another ticket that you posted.

regards.
yame

 1

By: yame
8 year ago Oct 3, 2016 at 04:10

Checkout page is disabled

By dkofoed in WordPressBoutique, Sep 29, 2016 at 05:48

Hi dkofoed,
You need to enter the details and exactly address, phone numbers, post code, ... in British Columbia region. We do not know that place so when we enter phone numbers and post codes then that button is disabled.
Thank you!

 9

By: Kazim Vu
8 year ago Oct 3, 2016 at 10:16

Problem

By Greathumza in WordPressKuteShop, Sep 30, 2016 at 17:40

Hi Greathumza,
We are very glad when your problem solved. If you have other questions, do not hesitate to contact with us. we will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with us.
Thank you and Have ...

 4

By: Kazim Vu
8 year ago Oct 3, 2016 at 07:11

https : tls 1.1 to 1.2

By artube01 in WordPressBoutique, Sep 22, 2016 at 19:34

Hi artube01,
We are very glad when your problem solved.
If you have other questions, do not hesitate to contact with us. We will help you.
Thank you and Have a nice day!

 6

By: Kazim Vu
8 year ago Oct 3, 2016 at 06:58

Product Detail Page in Comment Review Problems

By arzu_ocal in HTML TemplatesKuteShop, Oct 3, 2016 at 03:57

Hi arzu_ocal,

We apologize for reply late.
About your issue, we would like to answer that it just displays the content of each tab that you open. So when you open the Reviews tab, of course it will shows the comments and rating stars. This will not happen when you open another ...

 1

By: yame
8 year ago Oct 11, 2016 at 08:46

Font size

By artube01 in WordPressBoutique, Oct 2, 2016 at 20:45

Hi artube01,
We checked your site and saw that you've changed the fonts of your site. In this case, you need to customize by yourself or use customized service. Because we do not support for the customize work, really hope you understand for us.
However, you can consult this plugin: https://wordpress.org/plugins/easy-google-fonts/
If ...

 3

By: Kazim Vu
8 year ago Oct 4, 2016 at 01:35

Feature images for blog categories and hide feature images on blog post(inside article)

By bbarron1229 in WordPressBoutique, Oct 3, 2016 at 07:38

Hi bbarron1229,
Our developers want to ask you about where you want to set a featured image? Do you want as the attachment screenshot? Please let us know.
(Follow us if you add featured image there will be very bad). Besides, could you send us your FTP account (domain, user, ...

 5

By: Kazim Vu
8 year ago Oct 5, 2016 at 01:50

Subcategories not showing

By giorgakis in PrestashopLogancee, Sep 30, 2016 at 16:07

For any queries please feel free to contact us.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.
Sincerely,
yame

 3

By: yame
8 year ago Oct 3, 2016 at 10:32

All categories in all pages

By giorgakis in PrestashopLogancee, Oct 3, 2016 at 10:36

Hi giorgakis,

As we checked your site, we saw that you could configure the categories as you want (when you click on any category, the others are still there).
Do you need any assistance from support service?
We always willing to support for you.

For any queries please feel free to contact us.
Sincerely,

 1

By: yame
8 year ago Oct 6, 2016 at 08:43

Header Bar Dropdown Menu Problem

By arzu_ocal in HTML TemplatesKuteShop, Oct 3, 2016 at 18:03

Hi mate,

I hope that your issue will be solved. I will close this ticket.
Please contact with support service if you have any problems.

Regards,
Yame

 2

By: yame
8 year ago Oct 19, 2016 at 01:27

Missing Ovic Theme config in prestashop admin menu

By jordistc in PrestashopSuperShop, Sep 29, 2016 at 15:15

Ok mate.
So if you have any more problems, please contact with us. We will support for you.

Regards,
Yame

 3

By: yame
8 year ago Oct 4, 2016 at 03:46

OVIC PAGE BANNER

By yolilanda88 in PrestashopBoutique, Oct 4, 2016 at 05:16

Hi mate.

I cannot access to your website back - end :(
Could you please provide me again?
Thanks, Yame

 1

By: yame
8 year ago Oct 4, 2016 at 08:12

Missing Filter on Prestashop Supershop

By elsitek in PrestashopSuperShop, Sep 30, 2016 at 07:05

Hi mate,

How is your site now?
Do you need any assistance from support service? If not, we will close this ticket.
Please contact again with us if you have any problems.

Regards,
yame

 6

By: yame
8 year ago Oct 13, 2016 at 09:25

Lucky Shop Bugs

By russellhung in HTML TemplatesLuckyShop, Oct 4, 2016 at 10:07

Dear russellhung,

- Please Check carefully your site that there is any error about js or not.
- Find in the code line “kt_home_slide slide-home2” class and remove the attribute "data-animateout" and "data-animatein"
- If you problem still persists, please zip your code and send us. We will check for you.

Regards,
Yame

 1

By: yame
8 year ago Oct 11, 2016 at 08:52

Kindly install Demo option 12 for me as it doesnt work when i try myself.

By samtugah in WordPressKuteShop, Oct 3, 2016 at 13:09

Goodmorning samtugah,
How is your site? Do you need our help?
If you have any question, please contact us. We will help you.
Thank you!

 6

By: Kazim Vu
8 year ago Oct 14, 2016 at 02:54

Style setting does not work

By Cupparis in PrestashopBoutique, Aug 6, 2016 at 14:37

Hi mate.

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact with us again if you have any problems.

Regards,
Yame

 11

By: yame
8 year ago Oct 15, 2016 at 07:30

Product page not displaying correctly

By tootletoes in WordPressBoutique, Sep 19, 2016 at 10:31

Hi tootletoes,
We are very glad when your problem solved. If you have other questions, please contact us. We will help you.
Beside that, we are very appreciate if you can go here: http://themeforest.net/downloads then rate us a good review + 5 stars. It's really worth with us.
Thank you and Have a ...

 16

By: Kazim Vu
8 year ago Oct 5, 2016 at 03:00

problems uploading demos

By makawcol in WordPressBoutique, Oct 5, 2016 at 00:46

Hi makawcol,
We are very sorry when hearing that, please send us your admin login via secret information, we will help you to check this issue.
Please let us know what you are installing demo?
Looking forward to getting your info soon.
Thank you!

 2

By: Kazim Vu
8 year ago Oct 5, 2016 at 03:20

Some bug ...

By erichu in PrestashopSuperShop, Oct 5, 2016 at 09:04

I will close this ticket.
For any requirements, please submit another ticket and we will support for you.

Thanks!

 3

By: yame
8 year ago Oct 20, 2016 at 09:49

Block navigation filters

By adioband in PrestashopBoutique, Sep 23, 2016 at 22:49

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 9

By: yame
8 year ago Oct 13, 2016 at 09:31

How do I Add "Read More" tag on Product pages

By kelechi824 in WordPressKuteShop, Sep 18, 2016 at 08:32

Hi kelechi824,
We have discussed with the coder about this problem. They said it is difficult to customize it because they did not know the exactly location of letters "Read more" in short description tag. We are really very sorry, we can not help you much in this case.
If you have ...

 15

By: Kazim Vu
8 year ago Oct 6, 2016 at 07:27

Blog img low resolution

By elcamilo in WordPressBoutique, Oct 5, 2016 at 19:38

Hi elcamilo,
In this case, there is no way because of the background image is multi-colored, you have to increase the resolution of the image, it will be better

 1

By: Kazim Vu
8 year ago Oct 6, 2016 at 10:13

internal server 500 issue!!

By csyhomme in WordPressBoutique, Oct 5, 2016 at 17:36

Hi csyhomme,
We are very glad when your problem solved. To ad mega menu please do as our guide
Step 1: Enable mega menu
http://www.awesomescreenshot.com/image/1680899/ecbc7e008d78757d5f0a9c34dc1cabe6
When you enable mega menu you can see
http://www.awesomescreenshot.com/image/1680902/50ceef8bd3e72afa9e4c6f4865e9a369
Step 2: Add mega menu in to main menu
http://www.awesomescreenshot.com/image/1680931/db3d6ac4ca701af7e191d572f9ce69d0
Step 3: Display the result
http://www.awesomescreenshot.com/image/1680935/0e7e134295bc7fdee63045473f2977e9
Note: You must create a mega menu before ...

 3

By: Kazim Vu
8 year ago Oct 7, 2016 at 02:20

WooCommerce Templates not compatible with Kute Boutique Theme?

By markbvv in WordPressBoutique, Oct 6, 2016 at 10:11

Hi markbvv,
We got your issues. In this case, you need update the latest theme version. Currently we are releasing version 1.1.4 while you are installing version 1.0.5. Please update the latest theme version and your issue will be solved.
If you have other question, please contact us. We will help you.
Thank ...

 1

By: Kazim Vu
8 year ago Oct 7, 2016 at 03:41

INSTALLATION

By VAPECOVER in PrestashopLogancee, Oct 4, 2016 at 07:26

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Oct 26, 2016 at 09:50

Visual Composer doesn't work

By davidpineda91 in WordPressBoutique, Oct 7, 2016 at 01:15

Hi davidpineda91
We got your issue. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thank you very much!

 1

By: Kazim Vu
8 year ago Oct 7, 2016 at 02:28

My Accounts Page Error

By tayoososanya in WordPressKuteShop, Oct 4, 2016 at 07:52

Hi tayoososanya,
We are very glad when your problem solved.
If you are satisfied with my support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with us.
Sincerely,
Kazim Vu.

 10

By: Kazim Vu
8 year ago Oct 7, 2016 at 11:13

INSTALLATION SERVICE

Theme Installation: $49. Pay now

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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