HomeSupport systemPrestashopSuperShopMissing Filter on Prestashop Supershop
  • Customer

    Missing Filter on Prestashop Supershop

    Posted by: elsitek Sep 30, 2016 at 07:05 (8 year ago)
    Hello,

    I had problem with previous development and created new domain www.elsitek.bg/store.

    I installed Supershop again and noticed the Filter of the products is missing.

    How can I solve this issues?
  • Customer

    Posted by: yame, Oct 3, 2016 at 04:08 (8 year ago)

    Hi elsitek ,

    Could you please provide us your website back - end? We would like to check the problem on your site then will give you the workaround for this.

    Regards.
    Yame
  • Customer

    Posted by: elsitek, Oct 3, 2016 at 10:57 (8 year ago)

    Hello,

    I`m providing the information you required:
    http://elsitek.bg/store/admin12345@
    email: bobssy@gmail.com
    password: L1verpo0l
  • Customer

    Posted by: yame, Oct 4, 2016 at 04:26 (8 year ago)

    Hi mate,

    Please open the picture below. I cannot access to your back - end by your provided account above.
    Could you please check it again?
    In addition, please post all your information of your site in to the Secret information box below to make sure that your site always be safe.
    Regards,
    Yame
  • Customer

    Posted by: elsitek, Oct 4, 2016 at 07:00 (8 year ago)

    Hi,

    Sorry I forgot to mention that the website is not visible until its done completely.

    Could you give me your IP address and I will allow you to access it.

    As soon as I`m ready I will post all info in the secret info box.

    Regards,
  • Manager

    Posted by: yame, Oct 4, 2016 at 07:58 (8 year ago)

    This is my IP address: 117.6.204.186
    Thank you
  • Customer

    Posted by: yame, Oct 13, 2016 at 09:25 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service? If not, we will close this ticket.
    Please contact again with us if you have any problems.

    Regards,
    yame

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