• Customer

    internal server 500 issue!!

    Posted by: csyhomme Oct 5, 2016 at 17:36 (8 year ago)
    Hello there
    I got few questiones belolw:
    1. Using Kute-Boutique-Child to add other function, but when i editing and refresh this page become to internal server 500.(looks like Visual Composer goes wrong)
    All the frontend page can not display just like attachment pic1.jpg
    But switch theme to Kute-Boutique the origint one, this issue wil not appear.

    2. I can't using mega menu add to my main menu (pic2.jpg)

    Thank you for your reply.
    Brian

    image-57f53a23dcada.rar

  • Customer

    Posted by: Kazim Vu, Oct 6, 2016 at 00:40 (8 year ago)

    Hi csyhomme,
    We checked your site and got the same problem as you mentioned. To solve the internal server 500 error, you need contact to your Hosting Provider, they will help you. When this problem to be solved, we will help you how to use mega menu issue.
    Thank you and have a nice day.
  • Customer

    Posted by: csyhomme, Oct 6, 2016 at 03:14 (8 year ago)

    hello there
    this porblem is solved,so can you teach me how to using mega menu.
    But by the way, the internal server 500 issue is happening on the mega menu issue, because DB and theme's column can't be mapped.
    So, when i delete my main menu,my site is live.Just let you know what it happend..
    Okay, please show me how to add mega menu like documentation you give.
    thanks a lot.
  • Customer

    Posted by: Kazim Vu, Oct 7, 2016 at 02:20 (8 year ago)

    Hi csyhomme,
    We are very glad when your problem solved. To ad mega menu please do as our guide
    Step 1: Enable mega menu
    http://www.awesomescreenshot.com/image/1680899/ecbc7e008d78757d5f0a9c34dc1cabe6
    When you enable mega menu you can see
    http://www.awesomescreenshot.com/image/1680902/50ceef8bd3e72afa9e4c6f4865e9a369
    Step 2: Add mega menu in to main menu
    http://www.awesomescreenshot.com/image/1680931/db3d6ac4ca701af7e191d572f9ce69d0
    Step 3: Display the result
    http://www.awesomescreenshot.com/image/1680935/0e7e134295bc7fdee63045473f2977e9
    Note: You must create a mega menu before you add to the main menu
    Thank you and Have a nice day!

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